Aston Denpasar Hotel & Convention

Hotels
•
Aston
7.1 (214 reviews)
Jl. Gatot Subroto Barat No. 283 , Denpasar , ID
+62 361 411999

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Good breakfast
Central location in Denpasar
Strong WiFi
Family-friendly (rabbits for kids)
Some guests reported very clean, large rooms
Cons:
Inconsistent cleanliness between stays
Clogged toilet reported
Noisy or non-functioning air conditioning
Bathroom door not closing
Undercooked beef ribs / F&B quality issues

Categories

Cleanliness
6.9
Mixed feedback: one guest praises 'Sehr sauber', another notes a different/ lower standard of clean — inconsistent cleanliness reported.
Service
8
Consistently positive: staff and specific servers/highly praised customer-relationship person; described as very helpful and friendly.
Location
7.9
Positive: described as in the center of Denpasar, convenient for guests.
Room Quality
6.1
Mixed to negative: some guests found rooms adequate/large, but multiple issues reported (clogged toilet, noisy or non-functioning AC, bathroom door not closing).
Amenities
7.7
Generally positive: strong WiFi and family-friendly touches (rabbits on site) were appreciated.
Value for Money
7
Fair: breakfast noted as good and acceptable for the price; overall value seen as in line with expectations.
Food and Beverage
6.2
Mixed: breakfast received praise, but some F&B items (beef ribs) were undercooked.
Overall Experience
7
Generally pleasant stay with strong service and location, but hampered by maintenance issues (AC, bathroom) and some cleanliness inconsistencies.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Accommodations with Stunning City Views
ASTON Denpasar Hotel & Convention offers a lavish experience with modern studios and suites overlooking the city. Enjoy amenities like a flat-screen TV, personal safe, and complimentary Wi-Fi.

Dining Excellence at Jempiring Restaurant
Indulge in a culinary journey at Jempiring Restaurant, serving authentic Indonesian delicacies and international cuisine. All dishes are halal-certified, ensuring a delightful dining experience for all guests.

Convenience and Comfort at Your Fingertips
Relax by the outdoor pool, rejuvenate at the spa, or explore nearby Seminyak and Kuta areas easily accessible from the hotel. With 24-hour room service, a business center, and tour desk, every need is catered to effortlessly. Book now for a memorable stay at ASTON Denpasar Hotel & Convention.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

7.1
Based on 214 reviews
Cleanliness: 6.9
Service: 8
Location: 7.9
Room Quality: 6.1
Amenities: 7.7
Value for Money: 7
Food and Beverage: 6.2
Overall Experience: 7
D
Darcy • couple • nz
6
Satria the boy in the restaurant!!! Beautiful server, just beautiful. Vehndeh the customer relationship person ❤️ beauti
Pros:

The staff hands down the service

Cons:

We have a different standard of clean, Im not complaining but I do however notice the difference.

2026-09-04 • via Nuitee
N
Ni Wayan • family_with_children • ae
8
Pros:

Yes

2026-06-15 • via Nuitee
W
Wahyu Restiana • solo_traveller • id
5
Pros:

Breakfast is good, its okay with that price

Cons:

The toilet is clogged, the airconditioner is noisy, the door in the bathroom cannt close.

2026-06-06 • via Nuitee
N
Nisye • solo_traveller • au
10
Nice hotel
Pros:

Everything! The kids loved the fact that there were 4 rabbits freely roaming around that they could play with. The staff are very helpful and friendly. The location is just in the center of Denpasar. Strong WiFi

Cons:

Nothing

2026-05-31 • via Nuitee
C
Copeland • solo_traveller • au
7
A pleasant stay, marred by the AC not functioning correctly.
Pros:

The room was adequate.

Cons:

The Air conditioning was not functioning correctly.
The Beef Ribs needed to be cooked around 15 minutes longer, as they were not tender.

2026-05-28 • via Nuitee
P
Pramana • family_with_children • id
8
2026-05-27 • via Nuitee
F
Franziska • extended_group • id
8
Sehr zu empfehlen, komme wieder
Pros:

Sehr sauber und grosse Zimmer

2026-05-06 • via Nuitee
F
fidelis ardhana • solo_traveller • id
8
Pros:

Room very large 👍🏼👍🏼

Cons:

The basement car park is so poor

2026-04-22 • via Nuitee
I
I Putu • extended_group • id
10
Kami memesan family room 2 kamar dan ada ruang tamunya, kamarnya bersih dan nyaman tp sayang kita harus check out pagi j
2026-04-19 • via Nuitee
• couple • id
10
2026-04-13 • via Nuitee
C
Citta • couple • id
6
Decent stay for the price i paid. The hotel should improve more on the facilities.
Pros:

Latte in the morning is good, but it's not part of the paid breakfast. Beds are okay and staff are helpful.

Cons:

There was a foul smell in the corridor near my room. Some furniture was old and the bathroom sealants were chipped.

2026-04-07 • via Nuitee
B
bobbyh41 • Family
2
Terrible Stay
Pros:

Due to a colleague's wedding at the Aston Convention Center, my family and I spent one night in a deluxe room.

Although the motel needed renovations and was outdated, it was nonetheless acceptable. The largest problem I had was a clogged toilet at night, which prevented the toilet from flushing and overflowed.

The toilet had been fixed when I got back, but sadly, it hadn't been cleaned, so the bathroom was filthy, with remnants of the repairs and an abundance of toilet waste.

When I went into the restroom the following morning, I discovered a foul stench and discovered that the exhaust system was also malfunctioning.

I'm not sensitive about hotel rooms, but I regret to inform you that this was my first and final visit.

2026-03-28 • via Tripadvisor
N
Nigel • family_with_children • gb
8
Pros:

Very clean and efficiently run hotel

Cons:

There is no AC in the lobby areas , I spoke to a receptionist who told me they are not allowed to put it on. He however wad sitting beside an industrial portable AC machine.
There are 3 elevators however 2 of them do not work and are out of order. But there are no signs to say ' out of order' and thus big queues of people ( on all floors) standing beside a lift door which is never going to open . I told the reception that written signs on the lift doors saying " out of order " might be a sensible thing to do.

2026-03-28 • via Nuitee
D
dewi • couple • id
10
2026-03-23 • via Nuitee
L
larasanti • extended_group • id
10
2026-03-12 • via Nuitee
D
Desy • solo_traveller • id
10
Kami tinggal di Bali tapi kami suka stay cation di Aston Denpasar
Pros:

RAMAH, BERSIH, Makanannya ENAK

Cons:

Warna kolamnya hijau, jadi gak berani ngasih anak berenang

2026-03-10 • via Nuitee
L
Lizeth • couple • au
9
2026-03-09 • via Nuitee
K
Kmngdiswstka • couple • id
9
2026-03-06 • via Nuitee
M
Miguel • family_with_children • tl
9
2026-02-25 • via Nuitee
B
Brotodewo • extended_group • au
8
Comfortable family room. Perfect for Parent/s and adult children
2026-02-12 • via Nuitee