Hyatt House Denver Airport

AVOID this location!

Atmosphere was full of employees talking about how much they hated their jobs.

The entire 4th floor smelt of weed even though it’s a non smoking hotel. Hotel staff didn’t do anything other than give us a box fan. We had kids with us and no sense of urgency to resolve our issue. Was told it would be forwarded to management but we’ve been here for a week and haven’t heard anything.

Formal complaint has been filed. Save your money and stay somewhere else! It wasn’t worth the $2600 we paid.

Great spot near the airport if you are long layover, clean and has a pool for the kids and staff was great, specially Jett.

I stayed here a whole week for business and i found this hotel very comfortable and nice. The room Is full with everything you need, fridge, sink, dishwasher, microwave, stovetop, pots, dishes, etc.
The bed Is very comfortable and there are also a swimming pool and a fitness room.

People are nice and the help you in anyway you need , expecially Jett but everybody are nice and professional.
Last but nit least a free shuttle to/from the airport
I surely come back in my next trip in Denver

I had a really nice stay here. The hotel was clean, the room was comfortable everything just felt easy from the time I checked in until I left. The staff was friendly and welcoming,
Check-in was quick, the location was convenient, and the complimentary breakfast was the only place that needs some help.Would come back

The worst service experience I have ever had in my life. I booked a hotel and a few hours later I had to cancel due to an emergency that happened to my girlfriend. The hotel refused to refund my money. I am going to write a letter to the hotel management and tell them about the bad experience I had. I left a phone number at the reception to speak to a manager but they never called me back.

We recently booked this hotel for visit to the Denver area. After getting in late, we were welcomed by a room full of moths. They couldn’t change our room, so we had no choice but to deal with it for the night. The next morning, they were just as bad and appeared to be coming in through the bathroom vents. Once I secured another hotel, we checked out. After multiple calls and emails, the management finally responded with a simple “it’s that time of the year” and even charged me for a full night I didn’t even stay there because I checked out late. They awarded me some Hyatt points but no refund or even any discount for our “buggy” stay. Interestingly enough, our next hotel down the street had no moth issues. Stay clear of this hotel. It is poorly managed.

Large room, great price, easy to find, clean, helpful staff. Furniture, walls and baseboards worn and beat up in this room. First time for that with Hyatt. Clean and not broken but visuably worn which was unusual in our experience.

Close to the airport with clean, well equipped rooms but they need additional staff in the restaurant otherwise you'll have to wait...

For the $$ - this was a great hotel and served its purpose. Hotel was clean, staff was friendly, super close to the Gaylord, and there was a Peleton in the gym.

Great hotel. Great room, very comfortable and big for my husband and 13 year old. Very safe. Breakfast was very different than what we’ve been used to at other Hyatt hotels. But overall great experience

Look, I’ve stayed at a lot of places before and Tara took care of us. She was so professional and kind and sweet super friendly. I wish this was how all of the front staff acted when I stayed in hotels elsewhere..

I would like to say this hotel was a very clean and have the most friendly staff ever..... If you are ever in the Denver area the is the hotel you need safe travels to everyone!!!!!!

Stayed here the 2nd time long-term for business reasons. Great rooms with kitchenette. Close to the airport and very easy to reach. Even with the proximity to the airport and interstates quiet and relaxing. Clean rooms and an excellent job of the house-keeping team. Very warm welcoming and arrival. Great team at the front desk and the backoffice.

Would not recommend only one person on site restaurant and bar was closed. No manager on duty. Hot tub was broken no mention on the website as a warning. No a charger plug-ins in the room but one other chargers and lamp. Plug-ins did not work.

Restaurant and bar closed despite the website indicating it was open every day. Worst beds in history. Staff attitude was indifferent to our comments about the restaurant being closed. She could have had the shuttle drop us off at the Doubltree for dinner if she wanted to since they were losed.

The point of any airport hotel is to be near the airport and this one certainly is, and it offers an apparently convenient shuttle, though we didn't use it because we had a rental car. But the service is excellent, from the welcome at check-in through our experience at the bar and the (admittedly limited) restaurant. Our room was spacious, clean, and intelligently designed, with almost a full kitchen, an ample seating area (couch, table, ottomans), a work desk, a bedroom with a king size bed and room to walk around it (and a TV that swivels to face either the couch or the bed), and a large bathroom. Much of this was wasted on us, there only one night with a very early flight out the next morning, but this would be a great base for anyone in Denver for a few days or a week for business or pleasure.

Unlike some of the posts I’ve read in other places, I found to be clean, inviting and downright classic! The staff was very friendly and consistently making sure I was comfortable. I will definitely stay there when I come back!

Great hotel. Helpful front desk folks. Clean and comfortable. Shuttle service was great. Will return again when I am in need of a hotel

Rooms are nice and spacious, clean and comfortable. There seems to be some major maintenance issues that need attention throughout the hotel which seems to be a lack of fixing things that are broken or damaged but all in all was well priced and good place to stay. The services are provided are great having the bar and Continental breakfast is nice. Was looking forward to the hot tub but unfortunately was out of order. Location is close to the public rail so is a little noisy but not bad.

The hotel was very clean and the front desk staff was very friendly and helpful when checking in and checking out. I only stayed 1 night because I flew out the next morning. I will definitely stay here again when flying out.