Azoris Faial Garden – Resort Hotel

Hotels
8.2 (1919 reviews)
Rua Consul Dabney , Horta , PT
+351 292 207 400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bedroom
Cons:
Cleanliness issues
Dated decor
Bland breakfast

Categories

Cleanliness
7.68
There was a large area of old stain on the base of the bed, indicating cleanliness issues.
Service
8.95
Staff were nice and available to assist, contributing positively to the service rating.
Location
9.19
Great location in the town center, allowing easy access to public amenities.
Room Quality
7.64
Rooms are dated and decor needs renovation, adding to a lower rating.
Amenities
8.67
Basic amenities are available, but some facilities like the spa need renovations.
Value for Money
8.13
The price reflects the general quality, though some aspects like breakfast were disappointing.
Food and Beverage
6.68
Breakfast offerings were bland and not representative of local cuisine, leading to a lower score.
Overall Experience
8.65
Overall, a good stay with some areas for improvement, but satisfied with the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:37

Property Description

Luxurious Accommodations with Scenic Views

Azoris Faial Garden – Resort Hotel offers a serene retreat in the heart of Horta, boasting both indoor and outdoor pools with breathtaking vistas of the marina and Mount Pico. Guest rooms with balconies overlooking the pool area provide a perfect setting for relaxation.

Culinary Delights and Dining Options

Indulge in a culinary journey at the hotel's restaurant, where you can savor Portuguese specialties while enjoying panoramic views of the Atlantic Ocean. From buffet breakfast to à la carte lunch and dinner, the dining experience is sure to delight your taste buds.

Recreation and Wellness Facilities

With amenities like a tennis court, fitness center, spa pool, and sauna, Azoris Faial Garden ensures a perfect balance of leisure and wellness. Whether you prefer an active lifestyle or seek relaxation, the hotel caters to all your needs.

Experience the epitome of luxury and comfort at Azoris Faial Garden – Resort Hotel. Book your stay now and immerse yourself in a world of tranquility and elegance.

Important information:

A swimming cap in the indoor pool is mandatory.

Please note that a valid photo ID and a (credit/debit) card corresponding to the name on the booking are required.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOR

Location

Guest Reviews

8.2
Based on 1919 reviews
Cleanliness: 7.68
Service: 8.95
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 8.65
S
Sergio • couple • es
9
Pros:

Localización excelente en el centro de Horta con parking disponible. Nos hizo mal tiempo y que tuviese piscina interior y sauna nos ayudó a pasar un rato agradable. Buen desayuno.

Cons:

Las habitaciones son un poco antiguas.

2026-10-30 • via Nuitee
R
Roman • couple • us
10
Pros:

Great breakfast. Nice spa area. And just stairs down to the marina.

2026-10-28 • via Nuitee
J
Johanna • couple • de
5
Okay für einen kurzen Zwischenstopp
Pros:

Super Lage, tolle Aussicht vom Balkon, ruhige Anlage

Cons:

Sehr in die Jahre gekommene Ausstattung, mäßig funktionierende Lüftung im Bad, was zu Schimmel und einem komischen Geruch führt, Spa Bereich leider ebenfalls in die Jahre gekommen und teils verschimmelte Türen etc

2026-10-28 • via Nuitee
I
Indira • couple • pt
10
2026-10-26 • via Nuitee
D
Daniel • family_with_children • ch
8
2026-10-25 • via Nuitee
J
José Lopes Cachopo • couple • pt
10
2026-10-21 • via Nuitee
E
Elizabeth • solo_traveller • fr
8
The hotel is fine, comfortable and convenient. I’d stay there again, just not as good as the Azoris in Ponta Delgada.
Pros:

Good location right in centre in a quiet setting

Cons:

I previously stayed in Azoris brand hotel in Ponta Delgada, also 4* rating, but the Faial one isn’t as good, I was expecting similar standard in accommodation quality and service.

2026-10-20 • via Nuitee
J
Joaquim • family_with_children • pt
8
2026-10-19 • via Nuitee
F
Fábio • couple • pt
8
Ideal para descobrir a ilha
Pros:

Localização, cama super confortável

Cons:

Disposição do pequeno almoço, parecia localização improvisada, e barulho da cabeça de chuveiro

2026-10-19 • via Nuitee
E
Eduardo • couple • pt
8
2026-10-18 • via Nuitee
B
Brice • family_with_children • fr
9
Un très bon emplacement avec une superbe vue
Pros:

La piscine
La salle de sport
La chambre avec une superbe terrasse
Le petit déjeuner bien garnis

Cons:

La qualité du repas (buffet) proposé par le restaurant le soir.

2026-10-18 • via Nuitee
K
Knut • couple • za
7
Pros:

Location, pool, view

Cons:

Room cleaning only late afternoon, terrible music on Friday night till 2am Sat., most stuff rather distanced,

2026-10-17 • via Nuitee
J
João • couple • pt
10
2026-10-17 • via Nuitee
F
Fred • solo_traveller • de
8
Ein angenehmes Hotel, sehr zu empfehlen.
Pros:

Schöne Lage mit tollem Ausblick, gutes Frühstück,
sehr nettes zuvorkommendes Personal. Grosser Aussenpool mit Panoramablick aber etwas zu kalt.
Innenpool klein aber schön, alles sauber.

Cons:

Ich hatte ein gutes Zimmer mit Balkon, allerdings war die Lage des Zimmers nicht schön. Direkt oberhalb der Müllentsorgung mit lauten Geräuschen.

2026-10-16 • via Nuitee
D
Dieter • couple • de
8
Für eine Übernachtung in Ordnung.
Pros:

Wir haben das Hotel kurzfristig für eine Übernachtung gebucht, weil unser Flug storniert wurde. Es ist ein sehr großes Haus mit ansprechenden Zimmern und einem guten Frühstück. Für die eine Übernachtung war es in Ordnung.

Cons:

Das Haus ist schon etwas in die Jahre gekommen und benötigt an einigen Stellen eine Renovierung. Die Zimmer sind sehr hellhörig,

2026-10-16 • via Nuitee
R
Roger • couple • ca
10
Great 3 nights in Horta
Pros:

Beautifully clean hotel with friendly staff. Large room with 2 balconies, one enormous. Breakfast was well organized with lots of choice and plenty of room. The gym was small but well equipped. The bar was small but comfortable. Though uphill when driving from the water, there were stairs behind the hotel leading down to the main street. Would stay again and recommend.

2026-10-15 • via Nuitee
N
Noela • couple • es
5
Puede valer, en relación a la ubicación, piscina, y relación calidad-precio.
Pros:

La ubicación y la piscina.

Cons:

La atención de la mayoría de los camareros de la piscina, muy secos y poco serviciales. Que la habitación, habiéndola dejado a las 8:00, a las 15:00 no estuviese hecha. Que el bar abriese a las 21:00, solo tras el cierre de la piscina, muchos días tarde, o incluso no abriese. La carta de piscina/bar, muy escasa y siempre faltaban platos. El hotel en general está viejo y se le nota.

2026-10-14 • via Nuitee
B
Barbara • couple • at
8
Pros:

Der Blick vom Balkon auf den Pico ist traumhaft schön und das Pool ist auch toll. Die Mitarbeiter an der Rezeption sind sehr freundlich und einen Mitarbeiter an der Bar haben wir auch als extrem freundlich empfunden.

Cons:

Das Personal beim Frühstück ist sehr genervt und schlecht gelaunt. Im Frühstücksraum ist es extrem kalt und klimatisiert.

2026-10-09 • via Nuitee
J
Jitka • couple • cz
8
2026-09-17 • via Nuitee
V
VANDA • solo_traveller • pt
10
Pros:

Localização que permite ter uma vista linda para a Ilha do Pico

2026-09-17 • via Nuitee