Azoris Faial Garden – Resort Hotel

Hotels
8.2 (1829 reviews)
Rua Consul Dabney , Horta , pt

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bedroom
Cons:
Cleanliness issues
Dated decor
Bland breakfast

Categories

Cleanliness
7.68
There was a large area of old stain on the base of the bed, indicating cleanliness issues.
Service
8.95
Staff were nice and available to assist, contributing positively to the service rating.
Location
9.19
Great location in the town center, allowing easy access to public amenities.
Room Quality
7.64
Rooms are dated and decor needs renovation, adding to a lower rating.
Amenities
8.67
Basic amenities are available, but some facilities like the spa need renovations.
Value for Money
8.13
The price reflects the general quality, though some aspects like breakfast were disappointing.
Food and Beverage
6.68
Breakfast offerings were bland and not representative of local cuisine, leading to a lower score.
Overall Experience
8.65
Overall, a good stay with some areas for improvement, but satisfied with the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:37

Property Description

Luxurious Accommodations with Scenic Views

Azoris Faial Garden – Resort Hotel offers a serene retreat in the heart of Horta, boasting both indoor and outdoor pools with breathtaking vistas of the marina and Mount Pico. Guest rooms with balconies overlooking the pool area provide a perfect setting for relaxation.

Culinary Delights and Dining Options

Indulge in a culinary journey at the hotel's restaurant, where you can savor Portuguese specialties while enjoying panoramic views of the Atlantic Ocean. From buffet breakfast to à la carte lunch and dinner, the dining experience is sure to delight your taste buds.

Recreation and Wellness Facilities

With amenities like a tennis court, fitness center, spa pool, and sauna, Azoris Faial Garden ensures a perfect balance of leisure and wellness. Whether you prefer an active lifestyle or seek relaxation, the hotel caters to all your needs.

Experience the epitome of luxury and comfort at Azoris Faial Garden – Resort Hotel. Book your stay now and immerse yourself in a world of tranquility and elegance.

Important information:

A swimming cap in the indoor pool is mandatory.

Please note that a valid photo ID and a (credit/debit) card corresponding to the name on the booking are required.


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 16 years old stay for € 34 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1829 reviews
Cleanliness: 7.68
Service: 8.95
Location: 9.19
Room Quality: 7.64
Amenities: 8.67
Value for Money: 8.13
Food and Beverage: 6.68
Overall Experience: 8.65
P
Pascal • extended_group • it
8
Pros:

Emplacement

Cons:

Finissions du ménage
Ventilation salle de bain ne fonctionnait pas

2026-07-04 • via Nuitee
M
Malin • solo_traveller • se
10
2026-07-03 • via Nuitee
G
Georgette • solo_traveller • il
5
Pros:

המיקום של. מלון

Cons:

החדרים לאהיו נקיים עובש במקלחת

2026-07-02 • via Nuitee
D
Deolinda • family_with_children • us
10
I loved my stay at this hotel.
Pros:

The breakfast menu is excellent and offers a variety of quality food.

Cons:

I really can’t think of anything that the hotel could have done better. The staff were friendly, knowledgeable and helpful. The hotel grounds are beautiful and well kept. The rooms were very clean and spacious. The swimming pool was a favorite of my children. The location is also ideal.

2026-07-02 • via Nuitee
S
Sonia • family_with_children • pt
8
Cons:

O pequeno almoço tinha pouca diversidade

2026-07-02 • via Nuitee
H
hub • solo_traveller • nl
7
Pros:

De ligging en het uitzicht.
Het personeel aan de receptie is zeer klantgericht

Cons:

Het ontbijt. Vooral het personeel tijdens het onbijǰt tussen 9.00 en 10.30. Zeer ongeïnteresseerd. Had duidelijk geen zin i hun werk. Scheurde met grote kar met vuile botden en afval tussen de tafels waar men nog aan het eten was. Duidelijk niet gecoached personeel.

2026-06-29 • via Nuitee
P
Pascale • family_with_children • fr
6
Pros:

localisation de l hotel
vue magnifique de la terrasse de la piscine et de la salle de restaurant

Cons:

dans la batiment annexe des chambres donnent sur l emplacement ou le camion poubelle vient tres bruyant; idem pour les bus deposant et attendant les touristes parfois pendnat 10 a 15 minutes et moteurs allumés

not fun

pourtant le prix de l'hotel était tres consequent

2026-06-29 • via Nuitee
L
Lena • couple • de
8
Schönes Hotel in Horta
Pros:

Aussicht auf den Pico, Outdoor-Pool

Cons:

Frühstück könnte besser sein. Indoor-Wellness-Bereich etwas veraltet.

2026-06-28 • via Nuitee
S
Stephan • couple • de
7
Ist okay
Pros:

Man merkt das Alter des Hotels und das Renovierungen nötig sind. Dafür sind Service der Mitarbeiter Top und die Sauberkeit ist auch sehr gut.
Wir haben es als Flughafen Hotel genutzt und dafür war es super aber würden für längere Aufenthalte etwas anderes buchen.

Cons:

Einrichtung alt.

2026-06-28 • via Nuitee
D
Daniel • couple • ro
9
2026-06-27 • via Nuitee
N
Nurith • solo_traveller • il
7
Pros:

המיקום מעולה. החצר יפה ומטופחת.
בפנים מלון מיושן זקוק לחידוש.
חדר האמבטיה מיושן מאוד וגם החדר יצמו זקוק לאענון כללי

Cons:

אמבטיה לא נקיה עם עובש ליד הברז

2026-06-26 • via Nuitee
R
raphael • couple • il
8
Cons:

מקלחת מחליקה מאוד, אין ידית אחזקה

2026-06-26 • via Nuitee
C
Catarina • couple • pt
8
2026-06-25 • via Nuitee
M
Melanie • couple • de
8
2026-06-25 • via Nuitee
J
Jan • family_with_children • pl
9
Wygodny pobyt na Faial
Pros:

Wygodny obiekt blisko centrum Horty, w miarę przystępna cena, bardzo dobre śniadanie, bezpłatne miejsce parkingowe.

Cons:

Niezbyt dokładne sprzątanie.
Niejasne zasady działania hotelowej restauracji.

2026-06-25 • via Nuitee
O
OLIVIER • family_with_children • fr
10
Pros:

Très bel hotel. Chambre très agréable et un personnel très gentil, prêt à aider. Les repas sont dans une salle agréable. La terrasse avec la piscine sont reposantes. Proximité du centre, magique !

Cons:

Rien

2026-06-25 • via Nuitee
A
Andrey • couple • il
8
Pros:

Room is clean, regular size. The hotel is near the seafront with yacht marina and all the coffee shops. Close to the ferry port. Good breakfast.

2026-06-23 • via Nuitee
ריזנסקי אליעזר • solo_traveller • il
8
2026-06-23 • via Nuitee
T
Torbjörn • solo_traveller • se
9
2026-06-22 • via Nuitee
A
André • solo_traveller • fr
8
Pros:

Le petit déjeuner, la chambre

Cons:

Le restaurant pas disponible pour le diner
2 machine à café pour une salle de plus de 100 personne,

2026-06-22 • via Nuitee