Impiana Hotel Ipoh

Hotels
7.5 (1848 reviews)
18, Jalan Sultan Nazrin Shah , Ipoh , MY
+60 5-255 5555

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast variety
Large swimming pool
Cons:
Parking issues
Cleanliness concerns
Maintenance problems
Limited amenities

Categories

Cleanliness
6.75
Guests noted issues like dirty glasses in the bathroom and overall concerns about cleanliness.
Service
8.25
Staff received positive feedback for being friendly and accommodating.
Location
7.75
Location is generally praised, but parking accessibility raised some concerns.
Room Quality
7.75
Rooms were described as spacious and comfortable, but some maintenance issues were reported.
Amenities
7.25
The pool and breakfast options were appreciated, though some amenities were lacking in quality.
Value for Money
7.25
Value perception is mixed, with some guests feeling that certain aspects need improvement for a 5-star experience.
Food and Beverage
7.75
Breakfast choices received praise, but the taste could be improved.
Overall Experience
7.25
The overall experience was satisfactory with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:46

Property Description

Impiana Hotel Ipoh is a tranquil oasis nestled amidst limestone hills, conveniently located between Penang and Kuala Lumpur.

Luxurious Accommodation
Indulge in modern rooms equipped with top-notch amenities, including a flat-screen TV and laptop-sized safety deposit box.

Dining Options
Savor delectable dishes at the Garden Terrace, offering buffet breakfast, local delicacies, and international cuisine.

Business and Leisure
Unwind on the garden terrace or utilize the business center for professional needs. Limousine service and dry cleaning ensure a seamless stay.

Escape to Impiana Hotel Ipoh for a memorable getaway surrounded by lush greenery and impeccable service. Book your stay now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IPH

Location

Guest Reviews

7.5
Based on 1848 reviews
Cleanliness: 6.75
Service: 8.25
Location: 7.75
Room Quality: 7.75
Amenities: 7.25
Value for Money: 7.25
Food and Beverage: 7.75
Overall Experience: 7.25
M
Misnan • family_with_children • my
9
2026-10-29 • via Nuitee
C
Coco • family_with_children • my
7
Pros:

Breakfast is good

Cons:

Buffet lunch and dinner need to be improve

2026-10-24 • via Nuitee
S
Sharifah • family_with_children • my
6
Pros:

The hotel offer a spacious room and comfortable stay.Elevator working well, clean swimming pool,has 2 kids pools and 1 adult pool.
Offers breakfast with local and western choices.
They have an espresso and coffee machine which is great for hot breakfast drink.We sleep,swim and rest well for the stay.

Cons:

The basement parking! It does not have elevator.
If you come with big and multiple luggage, and plan for basement park, pls drop everything at lobby and use the mobile bag trolley with help of bellboy. I was with an infant. Hotel frontline did not inform me about basement parking that has no elevator access.Husband had to drag our 5 bags and walk up the 2 level stairs to reach lobby. The only things that upset us during the check in.

2026-10-21 • via Nuitee
Z
zabedi usop • family_with_children • my
8
Pros:

Location

Cons:

Basement parking

2026-10-18 • via Nuitee
S
Shamsudin • solo_traveller • my
9
Good luck
Pros:

Good

Cons:

Good

2026-10-18 • via Nuitee
I
Izzul • family_with_children • my
10
2026-10-18 • via Nuitee
J
jespal • extended_group • my
2
Average because of the shower and air-cond temperature issue.
Pros:

Location was good and room was clean.

Cons:

The shower was not working as in the knob that switches from rain shower to the held shower was not working. Air-cond also cannot lower down temperature to 18 degrees. We did not report because it was late at night. Room 604.

2026-10-12 • via Nuitee
N
Nor syahirah • family_with_children • my
8
2026-10-12 • via Nuitee
E
E. • couple • my
6
Ok2 je
Pros:

Sarapan banyak pilihan, nasib ada makanan yg dihidang panas2..seperti omelette.
Staff ramah dan bagus.

Cons:

Rasa makanan tu sedap ada rasa tapi kebanyakkan - sudah agak kering seperti sudah terlalu lama terdedah angin, contoh nasi goreng,bihun goreng . Sedangkan saya turun agak awal 7.30am.

Kebersihan bilik agak mengecewakan, ketle berhabuk, toilet berkeladak , bath tub tu ada stain kuning2 kulat. Tak sepatutnya berlaku untuk hotel agak bertaraf.
Cawan retak, creamer utk buat air keras seolah dah nak expired atau dah terlalu lama .

2026-10-12 • via Nuitee
M
Mohd Farhan Shah • couple • my
9
Good
Pros:

Comfort bed and pillow.
Good room ambience and lighting

Cons:

Try call in room dining number but no answer…not sure whether the service still available or not

2026-10-11 • via Nuitee
N
Nurina • couple • my
9
Cons:

The parking was flooded and no lift.

2026-10-08 • via Nuitee
Z
Zulkarnaen • solo_traveller • my
9
Pros:

Nice

Cons:

Nil

2026-10-07 • via Nuitee
N
Nadia • solo_traveller • my
6
Ipoh
Pros:

Hotel Decorations is nice, location nearby city, nice staffs, comfortable room.

Cons:

The parking is not close with the hotel building, need to parking without roof if want to park near with hotel. The parking need to pay because it's not hotel parking.if it's on weekend then you safe to park your car.

2026-09-19 • via Nuitee
L
Leo • solo_traveller • my
1
2026-09-16 • via Nuitee
N
Nadia Farannie • family_with_children • my
9
Thank your always making our stay in Ipoh memorable.
2026-09-15 • via Nuitee
R
Rajesry • solo_traveller • my
10
Pros:

Very nice hotel

2026-09-13 • via Nuitee
K
KUNASAIKARAN • couple • my
5
2026-09-13 • via Nuitee
S
SAUD • extended_group • sa
10
الفندق الاول في أيبوه
Pros:

كل شي فندق رائع جدا وبالأخص جميع العاملين فيه جدا راقين في التعامل .. شكرا لكم

Cons:

لا شي

2026-09-12 • via Nuitee
A
Alvingun • solo_traveller • my
7
Pros:

Cleanness
Location

Cons:

Parking

2026-09-12 • via Nuitee
N
Norzaida • couple • my
6
2026-09-09 • via Nuitee