HF Fénix Urban

Hotels
8.7 (3351 reviews)
Avenida Antonio Augusto De Aguiar,14 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location
Friendly service
Variety of breakfast options
Cons:
Noise from outside in some rooms
Reception staff behavior noted as a concern

Categories

Cleanliness
8.55
Cleanliness praised in several reviews, indicating a high standard.
Service
8.85
General feedback on service was positive, praised as friendly and helpful.
Location
9.05
Consistently mentioned as excellent, central, and convenient for attractions.
Room Quality
8.55
Spacious and comfortable rooms noted, with some mention of noise.
Amenities
8.65
Feedback on amenities such as breakfast and in-room features was positive.
Value for Money
8.45
Overall perceived as a good value for the quality provided.
Food and Beverage
8.75
Breakfast variety and quality well-received by guests.
Overall Experience
8.75
General satisfaction with the hotel, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Modern 4-Star Comfort:
Experience the vibrant heart of Lisbon at HF Fénix Urban, a stylish 4-star hotel with free Wi-Fi and sleek guestrooms featuring flat screen TVs.

Culinary Delights:
Savor a diverse culinary journey at HF Fénix Urban’s Parque Restaurant, offering a fusion of international and regional flavors. Unwind at the hotel bar with a drink in hand, soaking in the inviting ambiance.

Comfort and Convenience:
Relax in the bright, well-appointed rooms with a stocked minibar and enjoy the option of breakfast in bed for a leisurely start to your day.

Book now to indulge in the perfect blend of modern comfort and convenience at HF Fénix Urban in Lisbon.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that all guests need to provide a valid photo ID at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8.7
Based on 3351 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.55
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.75
Overall Experience: 8.75
J
JOSE ANTONIO • couple • es
9
cómoda y bien ubicada
Pros:

Ubicación y confort

Cons:

El desayuno, creo que es mejorable, sobre todo poner más énfasis en un café de calidad

2026-07-18 • via Nuitee
F
Francisco • couple • pt
8
Pros:

Espaço, camas, arrumação, casa de banho.

Cons:

Pequeno almoço fraco

2026-07-17 • via Nuitee
L
Leila • extended_group • be
8
Good choice for both convenience and comfort
Pros:

The hotel has a great location, with easy access to the metro. The room was comfortable and the amenities made the stay feel more welcoming.

2026-07-17 • via Nuitee
D
Diego • couple • pt
10
2026-07-17 • via Nuitee
N
Natalia • extended_group • ru
8
great, reccomend
Pros:

great location, and very clean rooms, with space and a bath tub

Cons:

electric chargers in the parking

2026-07-17 • via Nuitee
M
Mata • solo_traveller • st
10
2026-07-16 • via Nuitee
B
Botond • couple • hu
10
2026-07-16 • via Nuitee
A
Antonio • solo_traveller • es
7
2026-07-16 • via Nuitee
M
Marcos • couple • es
9
Pros:

El desayuno caro y bastante flojo, poca calidad

2026-07-16 • via Nuitee
F
Francisco • couple • pt
10
2026-07-15 • via Nuitee
M
Maria del Valle • family_with_children • es
10
2026-07-15 • via Nuitee
V
Vaneusa • solo_traveller • pt
8
Pros:

A localização!!

2026-07-14 • via Nuitee
A
ADRIANA • couple • br
10
Vale muito a pena
Pros:

Café da manhã bem servido, boa oferta de frutas.

Cons:

Chuveiro poderia ser melhor, mas atendeu bem.

2026-07-14 • via Nuitee
K
Karina • extended_group • ca
10
Great value and fantastic location
Pros:

Fantastic location and great value!

Cons:

The air conditioning unit was not working properly even though we had asked a technician to inspect it.

2026-07-14 • via Nuitee
C
Cristina • couple • es
9
Muy buena ubicación
Pros:

Bien

Cons:

Ruido exterior

2026-07-14 • via Nuitee
F
Fernanda • family_with_children • us
3
Unpleasant
Pros:

Not much, did not like the location, out dated and unfriendly staff.

Cons:

We did not like the property, do not recommend.

2026-07-14 • via Nuitee
R
Realfsen • couple • no
7
2026-07-14 • via Nuitee
M
Mirjam • extended_group • nl
8
2026-07-14 • via Nuitee
G
Gokalp • solo_traveller • gb
9
2026-07-13 • via Nuitee
K
Kinga • couple • at
7
Pros:

Personal sehr freundlich. Bequemes Bett und schönes Zimmer / Bad.

Cons:

Die Auswahl beim Frühstück war mittelmäßig.
Der Föhn war beschädigt.

2026-07-13 • via Nuitee