HF Fénix Urban

Hotels
8.7 (3481 reviews)
Avenida Antonio Augusto De Aguiar,14 , Lisbon , PT
+351 21 351 5000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Family rooms
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Excellent location
Friendly service
Variety of breakfast options
Cons:
Noise from outside in some rooms
Reception staff behavior noted as a concern

Categories

Cleanliness
8.55
Cleanliness praised in several reviews, indicating a high standard.
Service
8.85
General feedback on service was positive, praised as friendly and helpful.
Location
9.05
Consistently mentioned as excellent, central, and convenient for attractions.
Room Quality
8.55
Spacious and comfortable rooms noted, with some mention of noise.
Amenities
8.65
Feedback on amenities such as breakfast and in-room features was positive.
Value for Money
8.45
Overall perceived as a good value for the quality provided.
Food and Beverage
8.75
Breakfast variety and quality well-received by guests.
Overall Experience
8.75
General satisfaction with the hotel, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:54

Property Description

Modern 4-Star Comfort:
Experience the vibrant heart of Lisbon at HF Fénix Urban, a stylish 4-star hotel with free Wi-Fi and sleek guestrooms featuring flat screen TVs.

Culinary Delights:
Savor a diverse culinary journey at HF Fénix Urban’s Parque Restaurant, offering a fusion of international and regional flavors. Unwind at the hotel bar with a drink in hand, soaking in the inviting ambiance.

Comfort and Convenience:
Relax in the bright, well-appointed rooms with a stocked minibar and enjoy the option of breakfast in bed for a leisurely start to your day.

Book now to indulge in the perfect blend of modern comfort and convenience at HF Fénix Urban in Lisbon.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property.

Please note that third parties are not permitted to book on behalf of guests. The booker must be the guest checking in at the property.

Please note that all guests need to provide a valid photo ID at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

8.7
Based on 3481 reviews
Cleanliness: 8.55
Service: 8.85
Location: 9.05
Room Quality: 8.55
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.75
Overall Experience: 8.75
S
Sylvain • couple • fr
9
Agréable
Pros:

L’emplacement métro à 200m de l’hôtel,des restaurants à proximité,bonne literie,propriété irréprochable

2026-09-19 • via Nuitee
S
Sofie • couple • be
9
2026-09-19 • via Nuitee
N
Nastia • solo_traveller • es
10
2026-09-19 • via Nuitee
M
matthew • solo_traveller • us
10
2026-09-18 • via Nuitee
A
Armando • couple • pt
9
2026-09-18 • via Nuitee
A
Andre • solo_traveller • br
10
2026-09-18 • via Nuitee
C
Carlos Alberto Gonsalves • solo_traveller • br
10
2026-09-18 • via Nuitee
J
Jelmer de Maat • solo_traveller • nl
6
Duur voor middelmatige kwaliteit kamer
Pros:

De locatie is goed en het personeel is vriendelijk.

Cons:

De kamer is heel ouderwets. De styling is gedateerd en het is niet overal schoon. De badkamer heeft alleen een douche in een bad waar je in moet stappen. Bij de lift rook het vaak naar eten. Voor de prijs die ik betaald heb, was dit onvoldoende.

2026-09-18 • via Nuitee
G
Graça • couple • pt
10
2026-09-17 • via Nuitee
R
Renato • solo_traveller • nl
9
Pros:

La habitación muy cómoda y la ubicación del hotel es estupenda

Cons:

El desayuno no fue bueno

2026-09-17 • via Nuitee
H
helena • couple • es
8
2026-09-17 • via Nuitee
M
Marcel • couple • de
9
Gute Lage, um Lissabon und Umgebung zu erkunden.
Pros:

Gute Lage (U-Bahnstation nah am Hotel)

2026-09-17 • via Nuitee
A
Alexander • couple • pt
9
Pros:

I liked everything

2026-09-16 • via Nuitee
D
Dávid • couple • sk
9
2026-09-15 • via Nuitee
B
Bezerra • couple • br
8
2026-09-14 • via Nuitee
M
MARIA CARMEN • solo_traveller • es
8
Comodo y ptactico
Pros:

La habitacion era comoda

2026-09-14 • via Nuitee
C
Céspedes • solo_traveller • br
7
2026-09-14 • via Nuitee
M
Maria Covadonga • extended_group • es
10
Para repetir
Pros:

El desayuno muy bien todo muy rico , la ubicación y la habitación perfecto

2026-09-14 • via Nuitee
C
Carlos • solo_traveller • es
9
Pros:

Sobre todo la atención del personal

2026-09-14 • via Nuitee
R
Rafael • extended_group • es
8
Pros:

Desayuno muy completo y bueno

Cons:

Nos alojamos en la tercera planta, que está debajo de la recepción que está en la cuarta, y se escucha bastante ruido

2026-09-13 • via Nuitee