Holiday Inn Express Suzhou Changjiang by IHG

Hotels
•
Holiday Inn Express
7.6 (38 reviews)
NO. 199 CHANGJIANG ROAD , Suzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfy beds
Good location near metro
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
5.61
Several reviews mentioned cleanliness issues, including humidity in rooms and mouldy food.
Service
9.08
The staff was helpful, assisting with taxi calls and providing standard service.
Location
9.62
The hotel is conveniently located near metro stations and shops.
Room Quality
7.57
Rooms were described as clean and comfortable but had issues with humidity.
Amenities
8.1
Amenities were average, with some positive notes on the comfort of beds.
Value for Money
6.56
Guests felt the price did not reflect the level of the hotel quality.
Food and Beverage
6.11
Breakfast had limited options and some issues with quality.
Overall Experience
8.18
Mixed feelings from guests, considering both pros and cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:37

Property Description

Convenient Location

  • Easily accessible from Subway Line 1
  • 10-minute drive from Hanshan Temple
  • Close proximity to Suzhou Amusement Land and Suzhou Zoo

Comfortable Accommodation

  • Stylish en suite bathrooms
  • Flat-screen TVs with satellite channels
  • Tea/coffee maker in rooms

Convenient Amenities

  • Business center with courier service
  • Laundry services available
  • 24-hour front desk

To experience the convenience and comfort Holiday Inn Express Suzhou Changjiang offers, book your stay now.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 38 reviews
Cleanliness: 5.61
Service: 9.08
Location: 9.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 6.56
Food and Beverage: 6.11
Overall Experience: 8.18
I
Isa • solo_traveller • kz
10
2026-05-28 • via Nuitee
V
victor • couple • co
10
Bien ubicada. Hay un cerntro comercial al frente y una estación de tren
Pros:

Servicio

Cons:

Todo bien

2026-04-30 • via Nuitee
R
Rhoneil • extended_group • my
9
Relaxing
Pros:

i did not take breakfast and the location is just ok.

Cons:

Booking.com and Holiday Inn Express double charge me and I was asked to reach out to Booking.com which is so hassle and Booking.com poorly supported me. It would have been excellent if Holiday Inn Express reached out to Booking.com directly and refunded me my money. Until now I did not get my refund and you double charge me.

2026-04-21 • via Nuitee
P
Peko • family_with_children • tw
8
2026-02-25 • via Nuitee
D
Daoud • extended_group • de
3
Pros:

Die Lage ist gut
Direkt an der Metro Station

Cons:

Unsauber
Frühstück war nichts für nicht Chinesen

2026-01-19 • via Nuitee
K
KWAN MELYA • family_with_children • id
9
Pros:

Beds and pillows are comfy

Cons:

Breakfast should be more protein

2025-12-29 • via Nuitee
G
Glen • solo_traveller • au
8
2025-11-22 • via Nuitee
M
Miguel • extended_group • es
8
very good
Pros:

bed and cleaning

Cons:

low variety in breakfast

2025-11-17 • via Nuitee
添吉 • family_with_children • tw
8
2025-10-08 • via Nuitee
J
jian • solo_traveller • cn
9
2025-09-30 • via Nuitee
K
kyohei • solo_traveller • jp
7
2025-08-16 • via Nuitee
C
Claudio Luciano • family_with_children • gb
4
Wouldn't recommend for the price
Pros:

Location, easy to access to shops and metro.

Cons:

For the money and the level of the hotel, it didn't meet my expectations across the board. It was not so clean, and we changed two rooms because the first one was humid (the beds were kind of humid, too). Breakfast was also not great, with some mouldy items (e.g., cereal dispenser).

2025-08-13 • via Nuitee
S
Sofia • solo_traveller • it
9
Pros:

Posizione buona vicino alla fermata della metropolitana. Personale disponibile, ho avuto bisogno di chiamare un taxi e mi hanno aiutata loro. La stanza era pulita e il letto comodo.

Cons:

Poca scelta per la colazione dolce

2025-08-08 • via Nuitee
A
Abelardo • family_with_children • es
9
Pros:

Ubicación y trato personal

2025-07-04 • via Nuitee
L
Linda • young couple • au
5
Good breakfast and close to shopping mall
Pros:

The air conditioner is inadequate, but the hotel staff tried hard to fix it; the system needs an upgrade.

Cons:

The facility requires upgrades.

2025-06-10 • via Nuitee
L
Linda • young couple • au
7
Great location and good breakfast and friendly staff
Pros:

Close to shopping mall and great breakfast and very helpful staff ,highly recommended.

Cons:

Just bit far away from where I want to go.

2025-03-05 • via Nuitee
C
Chee • family with young children • sg
7
Value for money
Pros:

Friendly hotel staff.Special thanks to the lady that offer us with service to return our laundry after wash & drying back to our room. We don’t have to waste time just waiting in the laundry room. 👍

Cons:

Na

2024-12-12 • via Nuitee
L
Liong • family with young children • sg
7
Good
Pros:

New and convenient

Cons:

Far from main attractions

2024-11-19 • via Nuitee
V
Veronica • family with young children • it
10
Great value for money
Pros:

The staff has been really nice, and their English was good and easy to understand, we hadn't any problem in communicating actually. 5 stars!
I really liked the breakfast, I really appreciated the variety of options there were. 5 stars!
The room was big and clean. 5 stars!
I really enjoyed this hotel and for the price it had I really think it is an amazing option.

Cons:

The location might be a little far for the main attractions of Suzhou, but there is a subway near the hotel (I'd say less than 10 mins walking) and the taxi are cheap, so it wasn't a bother going to the places we wanted to go.

2024-10-14 • via Nuitee
T
Till
6
Ein Hotel, das seine besten Tage hinter sich hat
Pros:

Das Hotel hat seine besten Tage definitiv hinter sich. Es sieht aus wie ein Holiday Inn Express aussieht, aber es ist alt, was man am sehr verdreckten Teppichboden, den abgewrackten Türen und den Fenstern sieht. Uns ist tatsächlich die Leselampe explodiert, als wir sie einschalten wollten und dementsprechend dann die Sicherung rausgeflogen. Das Frühstück ist das Standard-Frühstück der Holiday Inn Express Kette, war aber deswegen nicht gut, weil nicht rechtzeitig Essen nachgelegt werden konnte, weil offensichtlich Personal fehlte. Der Eingang des Hotels ist schwierig zu finden, dennoch ist das Hotel recht einfach zu erreichen, weil es direkt gegenüber einer U-Bahn-Station liegt (etwa 200 Meter Fußweg). Zudem ist das Hotel sehr weit von den Sehenswürdigkeiten der Stadt entfernt und setzt grundsätzlich U-Bahn-Fahrten voraus. Das Personal ist freu freundlich und die Zimmer haben eine angemessene Größe, das Reinigungspersonal ist gut, kann aber gegen die altersbedingten Unreinheiten etwa des Bodes nichts ausrichten. Für einen Aufenthalt in Suzhou sind Hotel in der Nähe des Sees oder in der Innenstadt sicher komfortabler.

2024-08-14 • via Nuitee