Pillows City Hotel Brussels Centre

Hotels
Sandton Hotels
9 (3691 reviews)
Rue des Paroissiens 15-27 , Brussels , be

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Large rooms
Cons:
Expensive breakfast
Limited restaurant menu
Reception issues

Categories

Cleanliness
9.5
Most reviews highlighted clean and tidy facilities, consistent with high standards.
Service
9
Service was generally good but noted some issues like poor reception in one case.
Location
9.5
Excellent location noted in several reviews, making access easy for guests.
Room Quality
9.5
Rooms described as large, comfortable, and well-equipped.
Amenities
8.5
Amenities are good, but some guests noted limited restaurant options.
Value for Money
8.5
Most felt it's good value, but some pointed out the high price of breakfast.
Food and Beverage
8
Breakfast was mentioned as expensive, which affected the perception of value.
Overall Experience
9.5
Guests had a positive overall experience, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Luxurious Accommodation

The four-star Pillows City Hotel Brussels Centre offers a luxurious stay in the heart of Brussels. Each air-conditioned room is equipped with flat-screen satellite TV, a work desk, and extra-long beds for your comfort. The luxurious bathrooms feature walk-in showers, ensuring a relaxing experience during your stay.

Convenient Location

Situated only 100 metres from Brussels Central Station, Pillows City Hotel Brussels Centre provides easy access to popular landmarks such as the St Michael & St Gudule Cathedral, Grand Place, and the Manneken Pis Statue. Additionally, the hotel's proximity to Brussels Central Metro Station allows for quick transportation to the European Institutions.

Modern Amenities

Enjoy the convenience of private parking, free Wi-Fi, and a bar serving a selection of Belgian drinks at Pillows City Hotel Brussels Centre. Whether you're visiting for business or leisure, our modern amenities cater to all your needs.

Experience luxury and convenience at Pillows City Hotel Brussels Centre. Book your stay now!

Important information:

All nonrefundable bookings will be charged in full after the reservation is confirmed. Modifications and cancelations are not possible.

Breakfast is available for an extra charge of EUR 32, and it can be booked in advance during check-in for a charge of EUR 30 per person/morning.

Breakfast is free of charge for children aged 0–6 years.

A breakfast surcharge of EUR 15 applies for children aged 6–12 years.

Parking is available for EUR 45 and it is subject to availability.

The maximum vehicle height for parking at this property is 69 in. Taller vehicles cannot park here.

Please note that late check-out from 12:00 to 18:00 is available at this property and is subject to availability.

Please note that an additional charge of EUR 10 per will apply for late check-out per hour from 12:00 to 18:00, and the full night charge after 18:00.

Please note, when book 8 rooms or more, the booking is considered a group booking. Different rates and conditions apply for group bookings. Contact the hotel for this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

9
Based on 3691 reviews
Cleanliness: 9.5
Service: 9
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
M
Monica extended_group ro
10
Pozitia hotelului este excelenta. Personalul este foarte amabil, camera arata foarte bine.
2026-08-15 via Nuitee
P
patrizia couple it
8
Ci tornerei sicuramente
Pros:

Struttura molto pulita ed accogliente.

2026-08-14 via Nuitee
S
SHOUWEI family_with_children tw
10
2026-08-13 via Nuitee
P
Pieter extended_group es
9
2026-08-12 via Nuitee
S
Saskia couple gb
10
2026-08-11 via Nuitee
S
Suzanne-marie Duncan solo_traveller nz
10
Pillows was perfect
Pros:

I had a lovely stay at pillows hotel and I will be recommending it to all my friends and family in New Zealand 🇳🇿

Cons:

Some of the night shift staff on the front desk were grumpy with me when I couldn't find things in my room 🙃

2026-08-11 via Nuitee
E
Eoin solo_traveller ie
10
2026-08-11 via Nuitee
C
Christian family_with_children de
8
2026-08-07 via Nuitee
S
Simone couple nl
9
2026-08-06 via Nuitee
R
Renger couple nl
8
2026-08-05 via Nuitee
T
Tanguy solo_traveller fr
9
2026-08-05 via Nuitee
P
Paul couple lu
10
2026-08-04 via Nuitee
A
Aurélie solo_traveller ch
10
2026-08-03 via Nuitee
A
Alejandro couple co
10
Pros:

El servicio es excepcional, te tratan con amabilidad y te ayudan con todo. Un hotel que vale 100% la pena.

2026-08-03 via Nuitee
G
Gheorghe couple ro
10
Frumos
Pros:

Personalul de la recepție este de nota 10. Expresorul de cafea și ceainicul alimentate zilnic. Hotelul este curat, situat într-o zonă liniștită lângă Catedrala Sf. Mihail și Gudula, la 2 minute de gară centrală. Acces ușor la metrou.

Cons:

Prosoapele fără să ceri, sunt schimbate zilnic.

2026-08-03 via Nuitee
G
Guillaume solo_traveller fr
10
Excellent
Pros:

Tout

2026-07-25 via Nuitee
M
Maria couple es
10
Genial
Pros:

La ubicación, comodidad, los trabajadores muy amables, la limpieza

2026-07-24 via Nuitee
M
Murat couple tr
7
Pros:

Tesis konumu olarak central tren istasyonuna ve meydana yürüme mesafesi. Her gün odaya görevliler geldi günlük küçük sulardan bıraktı. Yastıkları rahattı.

Cons:

Odalar biraz küçük valizleri açınca rahat hareket etmek çok zor. Son gün oda kartımız iptal edilmiş bunun nedenini anlayamadık söyleyince açıldı tabi ama ellerimizde alışveriş paketleriyle dönmek pek de hoş olmadı. F/p olarak bizce pahalı biraz. Tekrar gelsek muhtemelen farkli seçenekleri değerlendirirdik. Ayrıca biz booking den alırken vergiler ve ek ücretler dahil şeklinde almıştık. Fakat bizden ayrılırken şehir vergisi aldılar ?? Baştan bu durumun bildirilmesi gerektiğini düşünüyorum. Kendimizi kötü hissetmemize neden oldu.

2026-07-24 via Nuitee
M
Michael solo_traveller il
9
2026-07-23 via Nuitee
F
Fabrizio couple it
10
Pros:

Posizione, pulizia, comfort, supporto

Cons:

Niente

2026-07-23 via Nuitee