Pillows City Hotel Brussels Centre

Hotels
•
Sandton Hotels
9 (3717 reviews)
Rue des Paroissiens 15-27 , Brussels , BE
+32 2 274 08 10

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Large rooms
Cons:
Expensive breakfast
Limited restaurant menu
Reception issues

Categories

Cleanliness
9.5
Most reviews highlighted clean and tidy facilities, consistent with high standards.
Service
9
Service was generally good but noted some issues like poor reception in one case.
Location
9.5
Excellent location noted in several reviews, making access easy for guests.
Room Quality
9.5
Rooms described as large, comfortable, and well-equipped.
Amenities
8.5
Amenities are good, but some guests noted limited restaurant options.
Value for Money
8.5
Most felt it's good value, but some pointed out the high price of breakfast.
Food and Beverage
8
Breakfast was mentioned as expensive, which affected the perception of value.
Overall Experience
9.5
Guests had a positive overall experience, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Luxurious Accommodation

The four-star Pillows City Hotel Brussels Centre offers a luxurious stay in the heart of Brussels. Each air-conditioned room is equipped with flat-screen satellite TV, a work desk, and extra-long beds for your comfort. The luxurious bathrooms feature walk-in showers, ensuring a relaxing experience during your stay.

Convenient Location

Situated only 100 metres from Brussels Central Station, Pillows City Hotel Brussels Centre provides easy access to popular landmarks such as the St Michael & St Gudule Cathedral, Grand Place, and the Manneken Pis Statue. Additionally, the hotel's proximity to Brussels Central Metro Station allows for quick transportation to the European Institutions.

Modern Amenities

Enjoy the convenience of private parking, free Wi-Fi, and a bar serving a selection of Belgian drinks at Pillows City Hotel Brussels Centre. Whether you're visiting for business or leisure, our modern amenities cater to all your needs.

Experience luxury and convenience at Pillows City Hotel Brussels Centre. Book your stay now!

Important information:

All nonrefundable bookings will be charged in full after the reservation is confirmed. Modifications and cancelations are not possible.

Breakfast is available for an extra charge of EUR 32, and it can be booked in advance during check-in for a charge of EUR 30 per person/morning.

Breakfast is free of charge for children aged 0–6 years.

A breakfast surcharge of EUR 15 applies for children aged 6–12 years.

Parking is available for EUR 45 and it is subject to availability.

The maximum vehicle height for parking at this property is 69 in. Taller vehicles cannot park here.

Please note that late check-out from 12:00 to 18:00 is available at this property and is subject to availability.

Please note that an additional charge of EUR 10 per will apply for late check-out per hour from 12:00 to 18:00, and the full night charge after 18:00.

Please note, when book 8 rooms or more, the booking is considered a group booking. Different rates and conditions apply for group bookings. Contact the hotel for this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Location

Guest Reviews

9
Based on 3717 reviews
Cleanliness: 9.5
Service: 9
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
P
Pierpaolo • couple • it
8
Tappa intermedia prima di Bruges. La struttura merita una segnalazione molto positiva.
Pros:

Posizione, pulizia, cortesia del personale e disponibilità verso il cliente.
Esperienza da ripetere.

Cons:

Nulla

2026-09-19 • via Nuitee
J
Jasper Hovener • solo_traveller • nl
7
Pros:

De locatie is erg fijn om de stad van Brussel te bezoeken. Je zit op loopafstand van alle belangrijke bezienswaardigheden.

Cons:

De kamers aan de achterkant van het hotel grenzen aan een kantoorgebouw. De kantoren kijken recht je kamer in als je de gordijnen open doet. Ook is het ontbijt echt veel te duur voor wat je krijgt. € 34,- voor een ontbijtbuffet dat niet eens helemaal is bijgevuld is echt absurd.

2026-09-19 • via Nuitee
A
Arturo • couple • us
8
Buen lugar
Pros:

Muy agradable la gente y bien ubicado.

Cons:

N/A

2026-09-16 • via Nuitee
J
JOSE LUIS • solo_traveller • mx
10
The receptionist was super nice and make everything very easy during check in and check out
Pros:

The location was excellent. I was there during a festival attendance and my returning from it make this location fantastic

Cons:

Room was really nice and comfortable

2026-09-12 • via Nuitee
S
Shaita Roegsana • solo_traveller • nl
9
Pros:

Locatie is heel goed. Alles bereikbaar op loopafstand. Personeel is heel vriendelijk en gastvrij. Genoeg gelegenheden om buiten te eten. Parkeergarage is ook vlakbij.

Cons:

Het uitzicht van de kamer.
Je kijkt zo bij iemand binnen en omgekeerd ook.

2026-09-12 • via Nuitee
R
Roberto • solo_traveller • it
10
2026-09-11 • via Nuitee
S
Sorin • extended_group • ro
10
2026-09-10 • via Nuitee
D
Denis • solo_traveller • rs
10
Pros:

Everything is perfect, location, service, staff, rooms, extremely comfortable bed, pillows the best ever

2026-09-05 • via Nuitee
C
Carin • couple • nl
8
Prima verblijf! Lekker geslapen, heerlijk ontbijt
Pros:

Goed ontbijt, centraal gelegen, bedden goed, mooi schoon alles, personeel zeer vriendelijk

Cons:

Een beetje gehorig, maar het hield ons niet uit de slaap

2026-09-05 • via Nuitee
S
Sibrand • solo_traveller • nl
9
Relaxed hotel en super goed gelegen.
Pros:

Heel fijn hotel, rusti gelegen en dichtbij centraal station Brussel.

Cons:

Niets eigenlijk.

2026-09-04 • via Nuitee
A
Ashwini • extended_group • in
10
Best place to stay in Brussels
Pros:

Everything was perfect. The staff was exceptionally kind and helpful. The chocolate in each room every day was a delight. Attention to details is brilliant. The quality of toiletries is great.

Cons:

Nothing

2026-09-02 • via Nuitee
C
Carine • solo_traveller • ch
10
Super !
Pros:

Tout était super.
- personnel accueillant et disponible
- petit-déjeuner au top. Tout le monde peut y trouver son bonheur
- emplacement à 10 minutes à pied de la grande place
- grande chambre spacieuse et moderne, salle de douche également grande
- petit chocolat belge en cadeau dans la chambre à l'arrivée
- lit confortable

Cons:

Rien, je recommande vivement cet hôtel!

2026-08-31 • via Nuitee
E
Ella-Mae • family_with_children • gb
9
2026-08-30 • via Nuitee
C
Christine • couple • de
9
Absolute Weiterempfehlung
Pros:

Sehr schönes Hotel in guter Lage, das wir nur zur Übernachtung genutzt haben. Daher können wir nichts über das sonstige Angebot es Hotels sagen. Unsere Suite war sehr geräumig, sauber und gut ausgestattet. Das Hotel bietet eigene Parkplätze, darüber hinaus befindet sich unmittelbar unter dem Hotel ein öffentliches Parkhaus, das direkt neben dem Eingang des Hotels zu befahren ist, inkl. Ladestationen. Perfekt gelegen für einen Städtetrip und um die Stadt zu Fuß zu erkunden.

Cons:

Wir können nichts negatives berichten.

2026-08-30 • via Nuitee
N
namiko • solo_traveller • jp
9
快適
Pros:

立地の良さ、スタイリッシュな内装、充実した朝食

Cons:

特になし

2026-08-30 • via Nuitee
G
Guy • extended_group • gb
10
2026-08-30 • via Nuitee
M
marco • couple • it
9
Hotel elegante e comodo ai mezzi
Pros:

Ambiente elegante, posizione strategica per usare i mezzi pubblici, camere ampie, ottima colazione

Cons:

Nulla, suggerirei solo di integrare il menù del ristorante con una proposta “del giorno” per permettere ai clienti dell’hotel che di avere un po’ di varietà

2026-08-30 • via Nuitee
S
Sandra • extended_group • ca
10
Pros:

Exceptional hotel and the beds are so comfortable

2026-08-29 • via Nuitee
M
Marco • extended_group • it
9
Bruxelles interessante da visitare. Da non perdere il museo Magritte. La piazza principale di notte è veramente bella da
Pros:

Tutto. Gentilezza staff. Ambiente confortevole. Stanze rifinite. Aria condizionata. Ristorante buono. Parcheggio privato sotto l’hotel. Vicinanza al centro.

Cons:

Nulla

2026-08-29 • via Nuitee
T
Tommaso • extended_group • it
10
2026-08-29 • via Nuitee