Pillows City Hotel Brussels Centre

Hotels
•
Sandton Hotels
9 (3606 reviews)
Rue des Paroissiens 15-27 , Brussels , be

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Large rooms
Cons:
Expensive breakfast
Limited restaurant menu
Reception issues

Categories

Cleanliness
9.5
Most reviews highlighted clean and tidy facilities, consistent with high standards.
Service
9
Service was generally good but noted some issues like poor reception in one case.
Location
9.5
Excellent location noted in several reviews, making access easy for guests.
Room Quality
9.5
Rooms described as large, comfortable, and well-equipped.
Amenities
8.5
Amenities are good, but some guests noted limited restaurant options.
Value for Money
8.5
Most felt it's good value, but some pointed out the high price of breakfast.
Food and Beverage
8
Breakfast was mentioned as expensive, which affected the perception of value.
Overall Experience
9.5
Guests had a positive overall experience, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:32

Property Description

Luxurious Accommodation

The four-star Pillows City Hotel Brussels Centre offers a luxurious stay in the heart of Brussels. Each air-conditioned room is equipped with flat-screen satellite TV, a work desk, and extra-long beds for your comfort. The luxurious bathrooms feature walk-in showers, ensuring a relaxing experience during your stay.

Convenient Location

Situated only 100 metres from Brussels Central Station, Pillows City Hotel Brussels Centre provides easy access to popular landmarks such as the St Michael & St Gudule Cathedral, Grand Place, and the Manneken Pis Statue. Additionally, the hotel's proximity to Brussels Central Metro Station allows for quick transportation to the European Institutions.

Modern Amenities

Enjoy the convenience of private parking, free Wi-Fi, and a bar serving a selection of Belgian drinks at Pillows City Hotel Brussels Centre. Whether you're visiting for business or leisure, our modern amenities cater to all your needs.

Experience luxury and convenience at Pillows City Hotel Brussels Centre. Book your stay now!

Important information:

All nonrefundable bookings will be charged in full after the reservation is confirmed. Modifications and cancelations are not possible.

Breakfast is available for an extra charge of EUR 32, and it can be booked in advance during check-in for a charge of EUR 30 per person/morning.

Breakfast is free of charge for children aged 0–6 years.

A breakfast surcharge of EUR 15 applies for children aged 6–12 years.

Parking is available for EUR 45 and it is subject to availability.

The maximum vehicle height for parking at this property is 69 in. Taller vehicles cannot park here.

Please note that late check-out from 12:00 to 18:00 is available at this property and is subject to availability.

Please note that an additional charge of EUR 10 per will apply for late check-out per hour from 12:00 to 18:00, and the full night charge after 18:00.

Please note, when book 8 rooms or more, the booking is considered a group booking. Different rates and conditions apply for group bookings. Contact the hotel for this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 25 per person per night when using an available cot.
    People 2 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 3606 reviews
Cleanliness: 9.5
Service: 9
Location: 9.5
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 9.5
A
Anna • solo_traveller • es
8
Pros:

El desayuno buffet muy bueno, diría excelente. Las camas son super cómodas y almohadas también. Solicitamos entrar antes y al llegar tenían habitación preparada, una sorpresa muy grata. La ubicación es inmejorable, en pleno centro al lado de la catedral.

Cons:

El lavabo es muy chico y tienes que hacer malabares para poner cremas y cosméticos, porque cuando vas de viaje llevas un montón de cosas...y encima el váter está justo al lado y tienes que gastar cuidado para que no se te caiga nada dentro. Había gel de ducha, champú y leche hidratante...pero el cepillo de dientes no...tampoco había agua de cortesía, vamos por el precio por noche creo que era de esperar una botella de agua de cortesía.

2026-05-29 • via Nuitee
B
Başak • solo_traveller • tr
7
2026-05-29 • via Nuitee
M
Mercedes • couple • ar
10
Todo perfecto!!!
2026-05-29 • via Nuitee
V
Vitor • family_with_children • br
9
Boutique hotel, excellent location!
Pros:

Excellent apartment, very clean and spacious for a family of 4. Great beds with high-quality linens. Spectacular location, next to the train station and a short walk from the city center. The staff was also super friendly and helpful!

Cons:

Breakfast was below expectations, and also very expensive for what it offered.

2026-05-26 • via Nuitee
E
Etienne • family_with_children • fr
10
Pros:

Central. Calme. Classe.

2026-05-25 • via Nuitee
K
Kseniia • couple • ua
9
Pros:

Отличное месторасположение, вкусный завтрак, очень милый персонал, причем все ребята которые были за 2 дня пребывания, просторный номер, с хорошей косметикой, тапочками, халатами, мини баром и удобными подушками. Немного было шумно так как окна выходили на соседние здание и гудели коммуникации, но не критично

2026-05-25 • via Nuitee
M
Michaela • solo_traveller • at
10
Pros:

Gute Frühstück, Zentrale Lage, nettes Personal, bequeme Zimmer

2026-05-23 • via Nuitee
M
MABUNDPEG • solo_traveller • at
9
Rundum schönes Hotel
Pros:

Frühstück war abwechslungsreich und sehr gut, vor allem das süße Gebäck und Kuchen. Zimmer sehr sauber aber eher klein. Das Essen im Restaurant war ausgezeichnet.

2026-05-21 • via Nuitee
P
Philipp • couple • de
9
Sehr schönes, zentral gelegenes, sauberes Hotel.
Pros:

Sehr schönes Hotel, tolle Zimmer, nettes Personal, zentrale Lage, sauber, gemütliches Bett.
Um Brüssel zu erkunden ist dieses Hotel genau das Richtige. Wir würden immer wieder kommen. Es gibt wohl auch eine ruhiger gelegene Seite, eventuell würden wir diese das nächste Mal buchen.

Cons:

Stadtlärm, war uns aber vorher schon bewusst wenn man ein zentral gelegenes Hotel hat.

2026-05-18 • via Nuitee
I
Imola • couple • fr
9
Hôtel confortable, très bien situé, calme, avec un personnel adorable et aux petits soins.
Pros:

La gentillesse du personnel ; le calme ; la situation

2026-05-18 • via Nuitee
N
Nicolas • extended_group • ch
8
Un très bon séjour, un hôtel très propre, un petit déjeuner copieux et délicieux
Pros:

Emplacement très bien et à proximité du centre et de la gare.

2026-05-17 • via Nuitee
J
Juliet • solo_traveller • sg
9
Pros:

Vy quietly located at one corner but wuthin walking distance to sights.

2026-05-16 • via Nuitee
B
burcin • solo_traveller • tr
8
İyi konum ve konforlu konaklama
Pros:

Oda sessizdi. Banyosu, yatağı güzeldi. Oda imkanları güzeldi. Otelin konumu çok iyi. Her yere yürüme mesafesinde, metro çıkışına yakın.

Cons:

Dişmacunu olsa iyi olurdu. Çay kahve alanı dolap içerisinde olduğu için kullanımı rahat değildi.

2026-05-14 • via Nuitee
B
Breno • couple • br
10
Excelente!
Pros:

Localização muito boa, bem próximo à estação central de trem e do centro comercial, dá pra fazer tudo a pé. Quarto muito amplo e confortável, cama boa, chuveiro bom, banheiro espaçoso, staff atencioso, tudo perfeito.

Cons:

nada a reclamar

2026-05-14 • via Nuitee
A
Audrey • couple • fr
10
Parfait
Pros:

Parfait

2026-05-13 • via Nuitee
A
Alessandro • solo_traveller • it
9
Pros:

Hotel centrale e comodo per chi arriva dell'aeroporto utilizzando I mezzi pubblici. Camera ampia e silenziosa. Colazione varia e di ottima qualità. Personale all'accoglienza e addetti sala gentili e disponibili.

2026-05-12 • via Nuitee
M
Maria Eleni • solo_traveller • gr
8
I would come back
Pros:

Comfy beds and great location.

2026-05-11 • via Nuitee
F
FP • solo_traveller • es
10
2026-05-08 • via Nuitee
B
Bernard • couple • cd
7
Bon séjour.Sans plus
Pros:

C’est bon et propre.

Cons:

La carte du restaurant est très restreinte

2026-05-08 • via Nuitee
M
Marcos • solo_traveller • br
7
Experiência ruim , não gostei .
Cons:

Localização ruim. Café da manhã fraco . Hotel meio sujo, descuidado. Funcionários não são simpáticos.

2026-05-08 • via Nuitee