ABode Chester

Hotels
Brownsword Hotels
8.2 (4229 reviews)
Grosvenor Road , Chester , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Location proximity to attractions
Clean and efficient service
Cons:
Cleanliness issues
Room quality not matching price
Overpriced breakfast

Categories

Cleanliness
7.41
Some concerns about cleanliness in rooms.
Service
8.88
Helpful staff mentioned positively.
Location
9.42
Great location for city center access.
Room Quality
7.37
Basic room quality and some issues noted.
Amenities
8.9
Amenities were generally seen as good.
Value for Money
6.86
Felt overpriced for room quality.
Food and Beverage
7.91
Breakfast was mentioned as overpriced.
Overall Experience
8.88
Generally positive with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:13

Property Description

Stunning Views
ABode Chester offers breathtaking views of historic Chester and Chester Racecourse from the Brasserie Abode & Bar on the fifth floor.

Modern Amenities
Each bedroom is equipped with a flat-screen TV, free WiFi, air conditioning, and contemporary bathrooms with bespoke toiletries for a comfortable stay.

Convenient Location
Situated just a short 15-minute walk from Chester city centre and 1.5 miles from Chester Railway Station, ABode Chester also provides limited parking and easy access to popular attractions like Chester Zoo.

Experience luxury and convenience at ABode Chester - book your stay now for an unforgettable getaway!

Important information:

The card used to make the reservation must be presented at check-in. Guests that are making a reservation on behalf of another guest, must contact the property.

When booking 5 rooms or more, or 10 nights or more, different policies and additional supplements will apply.

Limited secure car parking is available on a first come, first served basis and is located beneath the hotel in a secure car park operated by an intercom system; the entrance to the car park is located to the side of the hotel on Nicholas Street. Parking spaces cannot be reserved in advance.

Overnight parking is available for GBP 20 per night.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs GBP 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 16 years old stay for £20 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4229 reviews
Cleanliness: 7.41
Service: 8.88
Location: 9.42
Room Quality: 7.37
Amenities: 8.9
Value for Money: 6.86
Food and Beverage: 7.91
Overall Experience: 8.88
J
Joan extended_group gb
6
Good apart from breakfast.
Pros:

How close to racecourse and the centre of Chester

Cons:

Paid for breakfast in advance , but to get a full English you had to pay an extra £10 , you got a continental but not much to choose from toast n jam , croissant fruit and yogurt and porridge very poor breakfast.

2026-06-13 via Nuitee
N
Nicholas couple gb
9
Great location, friendly, helpful staff. Good value
Pros:

Location

Cons:

Nothing

2026-06-12 via Nuitee
G
Graham couple gb
10
Wonderful
Pros:

Great receptionist
Access to walks for running
Great facilities

Cons:

£20 parking

2026-06-11 via Nuitee
R
Richard couple gb
1
Supposed to be very lavish, but believe me, it’s not was given a refund but it took to speak to the area manager of the
Pros:

Nothing !!

Cons:

The shower flooded and raw sewage came out of it. We got changed to another room and that was just as bad for the knocks on the wall considering the room would cost you over £300 a night I’ve stayed in better premier inns. Red wine all over the curtains and this was in the room that’s up to £300 a night totally shocking other stains on the curtains but I’m not even going there .

2026-06-11 via Nuitee
J
Jody couple gb
1
Will not stay there again
Cons:

Management knowingly put us in a room where there has been complaints about the very loud noise from the ventilation system (room 102).
I have emailed to complain but no response

2026-06-10 via Nuitee
D
Dave couple gb
5
Good, but I expect better for the price.
Pros:

Nice location with lovely views.
Would re book.

Cons:

Continental breakfast poor standard.
Room no better than a premier inn room which would have been much cheaper!

2026-06-09 via Nuitee
A
Andrew couple gb
8
2026-06-09 via Nuitee
couple gb
10
2026-06-08 via Nuitee
F
Freya couple gb
7
2026-06-07 via Nuitee
J
John couple ie
6
Whilst the hotel itself was excellent, the Bistro service was unsupervised and unsatisfactory.
Pros:

The room access security system is very good and the reception staff were very helpful and friendly.

Cons:

The Bistro restaurant service was way under par, as there was a long delay in delivering food and, in one case, the main course was not delivered and had to be re-ordered. The solution to this problem is better supervision of staff.

2026-06-07 via Nuitee
B
Ben couple gb
8
Pros:

The room was nice and clean the bed was comfy

Cons:

The aircon didnt work and it was really hot

2026-06-07 via Nuitee
C
Craig couple gb
8
2026-06-06 via Nuitee
M
mark couple gb
9
2026-06-06 via Nuitee
P
Patrick couple gb
4
It was about 40 percent ok ,very disappointed,it was our wedding anniversary
Pros:

The bed was comfortable the air con worked well

Cons:

In a hotel of this standard the offer of breakfast which is basically a continental meal is fairly pathetic, having to pay extra on top of the additional charge for a proper breakfast is dreadful,we never bothered ,the room was very tired looking,the tv buzzed when the volume was turned up no channel guide available on screen,no plugs by the bed ,one of the bedside lamps was not working,,the shower is cramped and shower head clogged up and dirty,and no room service which I definitely expected, wouldn't stay again

2026-06-06 via Nuitee
T
Thierry couple gb
8
2026-06-06 via Nuitee
L
Lisa couple gb
8
2026-06-05 via Nuitee
G
GARY extended_group gb
7
it was ok
Pros:

We paid for this in October 2025 but when we arrived they stated breakfast is only continental unless you paid a lot of money extra they claim the new rules started in January 2026 so they should have honoured our booking which included breakfast it took plenty of arguing for them to agree to it, I urge NO ONE to book breakfast there is many cheaper and better breakfasts elsewhere, I have been her a few year on trot and this spoiled our stay.

Cons:

arguing with staff over breakfast

2026-06-04 via Nuitee
R
Robert Ian solo_traveller gb
8
Pros:

The room was great and spotlessly clean. The position was lovely with views over the racecourse and well positioned for the city centre and the ancient walls.

Cons:

The "buffet" breakfast was extremely limited to just cereal, fruit and hot drinks then we could choose one item from the menu and a juice. Any cooked food cost extra. I have never come across such a limited breakfast choice without paying extra. We had paid for bed and breakfast and none of these limitations were mentioned at booking.
The car park was also an extra charge at £20 per day! I expected to pay for parking but this was a lot.

2026-06-04 via Nuitee
C
Chris solo_traveller gb
8
Pros:

Location

Cons:

Price

2026-06-02 via Nuitee
H
haywoodm639 Solo travel
10
⭐⭐⭐⭐⭐ Outstanding Service from Khaye!
Pros:

We had a wonderful experience, and a big part of that was thanks to Khaye. From the moment we arrived, she was warm, professional, and attentive to our needs. She went above and beyond to ensure everything was perfect and made us feel genuinely welcomed throughout our visit.

Her friendly attitude, excellent communication, and dedication to providing great customer service truly stood out. It’s rare to come across someone so passionate about making guests feel comfortable and valued.

Thank you, Khaye, for making our experience so enjoyable. We highly recommend this place and look forward to returning in the future!

2026-06-01 via Tripadvisor