The Muse Amsterdam Hotel

Hotels
8.6 (2671 reviews)
Bronckhorststraat 14 , Amsterdam , nl

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Allergy-free room
Adult only
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Small rooms
Improvements needed in housekeeping

Categories

Cleanliness
7.74
Some reviews mentioned issues with cleanliness, such as small shower mold and cleanliness concerns.
Service
9.21
Positive mentions about friendly staff and good service.
Location
9.25
Multiple reviews praised the great location.
Room Quality
8.2
Generally comfortable rooms, but some issues with size and maintenance.
Amenities
8.73
Good amenities like mini bar and complimentary items, though some areas need updates.
Value for Money
8.69
Standard quality for this hotel tier.
Food and Beverage
8.24
Breakfast was decent but could be improved.
Overall Experience
8.71
Overall a good experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:58

Property Description

Luxurious Rooms with Modern Amenities
The Muse Amsterdam - Boutique Hotel offers 36 rooms styled after the golden century, each equipped with a Handy smartphone, soft drink minibar, flat screen TV, free WiFi, and air conditioning. The rooms also feature a working desk, wooden floor, and 24-hour reception for your convenience.

Convenient Location Near Major Attractions
Located just a short walk from the Van Gogh Museum, The Muse Amsterdam is also close to the Heineken Experience and Albert Cuyp Market. With Museumplein and Concert Gebouw only 500 metres away, exploring Amsterdam's cultural hotspots is a breeze.

Easy Access to Transportation
Situated near bus and tram stops, guests can easily reach Schiphol Airport, Central Station, RAI, and WTC from Roelof Hartplein. Whether you're here for leisure or business, getting around the city is convenient from The Muse Amsterdam - Boutique Hotel.

Book your stay now and experience the charm of The Muse Amsterdam - Boutique Hotel!

Important information:

The credit card which is used to make the booking must be presented upon check-in.The credit card owner should be present at check-in. If this is not possible please contact the hotel directly to get the Online Payment Request form.

Please note a authorization will be done on the credit card of EUR 100 to check the validity of the credit card. This is not an actual payment and will be be released automatically after two weeks.

The hotel does not accept cash payments.

Please note that a baby cot is available for a surcharge of EUR 25 per stay.

Please note a cat lives on site.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 2671 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
K
Kristina couple si
8
2026-05-30 via Nuitee
A
Anıl Bora solo_traveller tr
9
Pros:

Balkonlu bir odada konakladım ve özellikle bahçeye bakan balkon kısmını çok beğendim. Oldukça keyifli ve huzurlu bir ortamı vardı. Çalışanlar son derece ilgili ve yardımseverdi, bu yönüyle de otelden memnun kaldım. Ayrıca konumu oldukça merkeziydi ve tramvaya yakın olması büyük bir avantaj sağladı.

Cons:

Asansörün sesi çok geliyordu

2026-05-30 via Nuitee
T
Thomas family_with_children gr
8
2026-05-29 via Nuitee
H
Hazel couple it
9
Pros:

I loved the place and the fact that there were a cat, it was an extra bonus! The staff was super nice as well

2026-05-28 via Nuitee
K
Khadija solo_traveller za
8
2026-05-28 via Nuitee
S
Sara couple es
10
Excellent staff, great location, clean and pretty
2026-05-28 via Nuitee
K
Keisuke solo_traveller jp
9
大好きなホテル アムステルダムの常宿にしたい
Pros:

ロケーション
バルコニー
バスタブ

Cons:

なし

2026-05-24 via Nuitee
A
Andrea couple es
6
Pintoresco hotel bien ubicado
Pros:

El hotel está en una ubicación excelente, tienes paradas de tranvía que conectan con las zonas más visitadas como la Estación Central. El hotel está a 5 minutos de la plaza de los Museos. La habitación era un poco justa para dos personas, pero era cómoda. El personal super amable y el hotel en si muuuy pintoresco. El baño a pesar de ser pequeño era cómodo: había gel y crema de Rituals, espacios para apoyar los productos (tanto en el lavabo como en la ducha)…

Cons:

La limpieza era un poco justa, las sábanas y el colchón tenían manchas y pelos…había una gata en el hotel entonces supusimos que serían de ella. También debajo de la cama había una alfombra que estaba muy muy sucia/ vieja🫪
La ducha sale con muy poca presión, muy muy flojita.
Estábamos en una habitación de la ultima planta que era como un altillo. Al abrir la puerta había que subir una escalera super empinada para llegar a la cama y al baño. Para dos personas era un poco agobiante porque no había espacio para colocar ambas maletas, usar el baño las dos personas a la vez, etc. La ventana tampoco se podía abrir del todo.

2026-05-24 via Nuitee
M
Melih ugur couple nl
10
Pros:

De meneer die bij de receptie werkte was erg behulpzaam en heel vriendelijk. Ik ben zeer tevreden over zijn hulp Beste flavio . Kamer ook echt mooie

2026-05-24 via Nuitee
T
Tatiana solo_traveller us
6
Location is the only real pro
Pros:

Location, room size, breakfast

Cons:

Rooms need renovation, rug was falling apart….way too expensive for this type of hotel, should have costed half of what we paid

2026-05-23 via Nuitee
D
Derya couple nl
9
Very polite nice butique hotel and staff. We enjoyed our stay for sure. Thanks!
Pros:

A great welcome by the Brazilian guy (reception). Omg and the coffee was 👌🏼

Cons:

Location, environment, room with balcony, reception and the coffee

2026-05-23 via Nuitee
M
Margaux couple fr
8
Un bon hôtel
Pros:

Hôtel très bien situé et proche des transports.
Personnel gentil et chambre convenable, plutôt calme.

2026-05-22 via Nuitee
H
Hans couple nl
8
2026-05-22 via Nuitee
C
christine couple fr
8
A convenient, friendly hotel with excellent breakfast
Pros:

The breakfast is excellent, the staff very helpul and friendly. The hotel is handy for the tram network (the 24 from the central station stops just by the hotel) or a walk to Musuemplein. And there is a lift! In general it's a very good place for a short stay.

Cons:

Our comfort double room had no cupboard or shelves, only hangars on a rail for clothes. This would be OK for one night but not so convenient for 2 people staying for 3 nights. The bedside tables were very small, and the desk narrow, so there was little space to put computers, magazines etc. Also there are no USB sockets in the rooms.

2026-05-21 via Nuitee
D
Diane couple us
7
Comfortable stay there except location
Pros:

Room was comfortable for an overnight stay. Linens clean and bed comfortable. Staff friendly

Cons:

Just location ..quite a walk to Ann Frank House and Red Light Districtt

2026-05-21 via Nuitee
S
Sally couple gb
8
The owner was friendly, welcoming, helpful and interesting.
Pros:

It was in a great location, quiet but within easy walking distance of museums. There were cafes and places to eat nearby. Close to tram stops for the station and centre.

2026-05-20 via Nuitee
A
Anita solo_traveller fr
8
Pros:

La propreté et l'espace

Cons:

Les oreillets trop gros

2026-05-20 via Nuitee
A
Ana Victoria couple es
9
Acogedor lugar para pasar un fin de semana por Amsterdam
Pros:

La ubicación es genial, muy cerca de museos, parque y de la parada de tranvía.

2026-05-19 via Nuitee
G
Gandini solo_traveller it
9
2026-05-19 via Nuitee
A
Antonio solo_traveller pt
8
2026-05-18 via Nuitee