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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Heating
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Family rooms
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Lift / Elevator
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Fax/photocopying
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Concierge service
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Pool with view
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Salt-water pool
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Outdoor furniture
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Sun loungers or beach chairs
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Sun umbrellas
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Fence around pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Key card access
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Bike tours
Review Highlights
Categories
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Property Description
Waterfront Luxury Accommodation
Experience luxury at its finest at Portside Hotel - Heritage Boutique Collection, where every room offers a private balcony overlooking the picturesque harbour or vibrant Gisborne city.
Top-notch Amenities
Indulge in our complimentary Wi-Fi, take a refreshing dip in the lap pool, or keep up with your fitness routine at the on-site fitness centre.
Home Away from Home
Our studios and apartments are equipped with everything you need, from a fully stocked kitchen to entertainment options like a flat-screen TV and a stereo system. Unwind in the modern bathroom stocked with complimentary toiletries.
Book now to secure your stay at Portside Hotel and make unforgettable memories in Gisborne.
Please note that there is a surcharge when you pay with a credit card.
Construction is underway at a neighboring building and there may be noise and dust disturbance from the construction work.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The facilities were excellent the staff were lovely and the room was cozy with everything we needed and more. Very quiet and peaceful, would definitely book again in future
Great everything
Nothing - all was awesome
Loved the location, close to everything and still quite private. Plenty of easy parking available. Room was clean and the beds were fantastic and super comfy! Two types of pillows, one firm and one med/soft to cater to your preference (I like soft) with extra blankets & pillows available in your wardrobe. Plenty of clean towels, hand towels, bathmats available and kitchenette was well supplied with all you would expect. The staff were all friendly and courteous.
None of these are deal breakers as I really like staying here, but should be made aware of. The tv is not a smart tv so couldn't log into any of my subscriptions to watch certain sporting channels or Netflix, Disney etc, also very small screens, time to upgrade to larger smart tvs I think. Chairs at the table need addressing, when you sit on them there is no support in the middle so you sink inside the frame of the seat, quite uncomfortable and you can't sit on them for long before your legs start hurting. Thought it was just one chair but they were all like that.
The shower lets water out so needed to put a towel down to soak up all the water, the shower felt a little too small due to its angled walls, and was always bumping my elbows on the walls.
And the last thing, not the hotel's fault but something to be aware of, unfortunately our room was directly opposite the logging yards at the port and our last night was marred by the port moving logs all night long! Banging of the knuckleboom loaders against the logs, rumbling of log stacks being collapsed, loader machinery noise, all going all night long. They weren't loading a ship, just seemed to be moving logs around. Just something to be aware of, that port operation noise could impact a good night's sleep.
Modern large apartment, perfect for us.
Beds were comfortable as well.
Staff were welcoming and made things easy
Right on the carpark bottom floor was noisey from cars in and out. Heat pumps noisy at night made humming while trying to sleep.
Some areas a but tired and need repaint and touch up.
Be nice to have lamp in lounge so dont have to have all the bright lights on
Very nice,clean love that it is so quiet and peaceful. Receptionist is lovely and very helpful
Great
Great location right on the water. Friendly staff. Clean room with good amenities.
Bed was a little small and not super comfy for two adults.
Loved the comfortable bed and the view
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