Hotel Santo Graal

Hotels
8.2 (1420 reviews)
Avenida Getulio Vargas, 511 , Aparecida , BR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value
Cons:
Cleanliness issues
Food service problems
Room size concerns

Categories

Cleanliness
7.53
Some reviews indicated issues with cleanliness, specifically mentioning needing cleaning in rooms.
Service
9
Consistently praised for friendly and attentive staff.
Location
9.04
Highly rated for its convenient location near the Santuário.
Room Quality
7.99
Rooms received positive feedback, though some noted issues like small sizes and poor infrastructure.
Amenities
8.02
Amenities generally considered good, with minor complaints regarding the pool and bar size.
Value for Money
8.48
Good value noted, especially in relation to cost and offerings.
Food and Beverage
7.03
Mixed reviews, praised overall but with notable complaints about meal organization and variety.
Overall Experience
8.5
Overall experiences shared positive sentiments, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 11:32

Property Description

Outdoor Pool, Gym, and Balcony Rooms

Hotel Santo Graal boasts an enticing combination of an outdoor pool, gym, and rooms with balconies, providing guests with the perfect blend of relaxation and recreation.

Delicious Buffet Breakfast and Restaurant

Start your day right with a buffet breakfast offering fresh fruits, a variety of breads, and cakes. Additionally, indulge in the local beers and pizzas served at the restaurant and bar, ensuring a delightful culinary experience.

Entertainment Options and Nearby Attractions

From billiards and chess in the games room to a playground for children, Hotel Santo Graal offers diverse entertainment options. Moreover, its proximity to Aquário de Aparecida and the Mini Shopping Mall presents convenient opportunities for exploration and leisure activities.

Book your stay at Hotel Santo Graal for a memorable and enjoyable experience!

Important information:

Electric vehicle charging station free for our guests.

Please note that pets are allowed on weekdays, upon request.

In response to the Coronavirus (COVID-19), additional safety and hygiene measures are being taken at this accommodations.

Please inform Hotel Santo Graal in advance of your expected arrival time. To do this, you can use the Special Requests box when booking, or contact the property directly using the details provided in your booking confirmation.

Prepayment via bank transfer is required to secure your reservation. The property will contact you after booking to provide payment instructions.

You must show a valid photo ID and credit card upon check-in. Please note that Special Requests are subject to availability and additional charges may apply.

Restaurant closed from Fri, Aug 7th. from 2020 until Tue., Sept. 01 of 2020

Restaurant closed from Fri, Aug 7th. from 2020 until Tue., Sept. 01 of 2020

Bar closed from Fri, 07 Aug. from 2020 until Tue., Sept. 01 of 2020

Sauna closed from Fri., 07 Aug. from 2020 until Tue., Sept. 01 of 2020

Gym closed Fri, Aug 07 from 2020 until Tue., Sept. 01 of 2020Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JPA

Location

Guest Reviews

8.2
Based on 1420 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 7.99
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 7.03
Overall Experience: 8.5
L
LUIS HENRIQUE • couple • br
8
Excelente!!
Pros:

Excelente o café da manhã com bastante opção e itens frescos!! Jantar bem farto com bastante diversidade de pratos!!! Localização fantástica, e muito seguro a região!! Com certeza retornaremos ao hotel!!!

Cons:

O estacionamento esta em obras, e com muita terra, e como estava chovendo, na recepção estava bem sujo o chão! Fora isso foi tudo muito bom!!

2026-09-15 • via Nuitee
N
Newton • solo_traveller • br
8
Ótimo local para estadia
Pros:

Funcionários , localização e café da manhã

Cons:

Banheiro com vazamento .

2026-09-15 • via Nuitee
V
Vinicius • couple • br
6
Custo x benefício não compensa
Pros:

Atendimento excelente pelo pessoal da recepção: muito educados e simpáticos.

Cons:

As instalações do quarto são péssimas é incompatíveis com o valor da diária.

2026-09-08 • via Nuitee
S
Suzuki • extended_group • br
5
2026-09-04 • via Nuitee
L
luis filipe • couple • br
8
Pros:

Limpeza e instalação nova

Cons:

No Buffet sem nenhuma opção de sobremesa diet
Apenas um tipo de refrigerante zero ( coca) sem guaraná sem sprit
Estacionamento sem controle com os ônibus !!! Tive q ficar esperando 35 min o ônibus colocar as malas dos passageiros e sair pq fecharam a rua do estacionamento ! Poderia colocar as malas lá no final aonde tem mais espaço

2026-09-03 • via Nuitee
C
Costa • solo_traveller • br
10
2026-09-01 • via Nuitee
C
Camila • family_with_children • br
9
Pros:

localização excelente, café da manhã muito bom e funcionários muito atenciosos

Cons:

quarto que ficamos o ar condicionado era muitoo antigo fazia muito não conseguimos usar porque barulho era muito incômodo

2026-09-01 • via Nuitee
S
Simone • solo_traveller • br
9
2026-08-31 • via Nuitee
C
Cheyla • family_with_children • br
8
2026-08-28 • via Nuitee
M
Mocelin • solo_traveller • br
9
2026-08-27 • via Nuitee
M
Maria de Lourdes de freitas • solo_traveller • br
10
2026-08-25 • via Nuitee
J
Josenilton • solo_traveller • br
1
Pros:

Localização

Cons:

Reservei os dias 22/08/26 e 23/08/26, cobraram com antecedência e quando foi no domingo fui obrigado a fazer check-out, pois disseram que a minha estadia vencia no dia 23/07, sendo que Paguei duas diárias

2026-08-23 • via Nuitee
F
Fernanda • solo_traveller • br
10
2026-08-23 • via Nuitee
A
Anderson • solo_traveller • br
6
2026-08-23 • via Nuitee
F
Fernanda • solo_traveller • br
10
2026-08-23 • via Nuitee
L
LIZ • family_with_children • br
8
Visar quantidade compromete a qualidade
Pros:

Atendimento de forma geral (recepção, administrativo, cozinha e etc)

Cons:

Custo benefício alto (acima do padrão médio)
Inicialmente o quarto não correspondia ao solicitado na reserva (precisei solicitar alteração que foi atendida)
Os ítens oferecidos no jantar não estavam tão atraentes nem saborosos e havia pouca variedade

2026-08-17 • via Nuitee
F
Fernando • solo_traveller • br
7
Pros:

Localização, variedades de comidas.

Cons:

Banheiro muito apertado, alarmes disparando durante a noite, luz do corredor sempre acessa, banheiro faz comunicação com o do lado, sem privacidade, pequena garagem pra carro, carne de porco crua, facas que nao cortam.

2026-08-14 • via Nuitee
M
Mattheus • extended_group • br
8
2026-08-13 • via Nuitee
M
Marcelo • couple • br
8
Boa localização
Pros:

Boa localização

Cons:

n/a

2026-08-12 • via Nuitee
S
Soares • solo_traveller • br
7
2026-08-09 • via Nuitee