Hotel Aroi Bierzo Plaza

Hotels
8.2 (2492 reviews)
Plaza del Ayuntamiento, 4 , Ponferrada , ES
+34 987 40 90 01

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality

Categories

Cleanliness
7.55
Some reviews mention the need for better cleanliness, specifically regarding the bedding.
Service
9.05
Reviews highlight exceptional and warm service from the staff.
Location
9.05
The location is consistently praised as ideal and central.
Room Quality
7.55
Some feedback suggests the rooms are small or have outdated amenities.
Amenities
7.55
The amenities are mentioned as basic or in need of improvement, especially the breakfast.
Value for Money
8.55
Generally seen as a good value for the location and service offered.
Food and Beverage
8.05
The breakfast was recognized as good, though some found it lacking variety.
Overall Experience
8.25
Most guests had a very positive stay with slight room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:46

Property Description

Central Location
Hotel Aroi Bierzo Plaza is ideally situated in the heart of Ponferrada, just steps away from the Town Hall. Explore the city's attractions with ease, including the Bierzo Museum and Los Templarios Castle.

Charming Accommodations
Experience comfort and convenience in our attractive rooms featuring complimentary minibars, Wi-Fi, and air conditioning. Most rooms boast balconies and all are elegantly en suite, providing a relaxing retreat after a day of sightseeing.

Culinary Delights
Indulge in a culinary journey at our two restaurants. Enjoy a variety of tapas at Mesón La Taberna or savor regional dishes at La Violeta. Unwind at the bar-café or take advantage of our 24-hour front desk for any assistance you may need.

Book your stay at Aroi Bierzo Plaza for a memorable experience in Ponferrada!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LEN

Location

Guest Reviews

8.2
Based on 2492 reviews
Cleanliness: 7.55
Service: 9.05
Location: 9.05
Room Quality: 7.55
Amenities: 7.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 8.25
G
Gersain Antonio • solo_traveller • es
8
Pros:

la atención del personal

Cons:

qué en el siglo que estamos tengan las duchas con cortinas algo que es muy molesto y antigénico sin contar que el que instaló los dispensadores de jabón los puso en medio que estorban mas y reduce el espacio que se te pega la cortina cada instante

2026-09-19 • via Nuitee
J
Juan Antonio • couple • es
9
Excelente trato y ubicación, todo muy correcto
Pros:

El trato del perosnal

Cons:

Nada en especial

2026-09-19 • via Nuitee
A
Alberto • couple • es
9
Pros:

Ubicación

Cons:

Habitación pequeña

2026-09-19 • via Nuitee
P
Pier Paolo • couple • es
6
2026-09-18 • via Nuitee
L
Lucia • couple • es
7
Camino de Santiago
Pros:

Excelente ubicación

Cons:

Algo anticuado u falta iluminación, en especial en el baño

2026-09-17 • via Nuitee
G
geoff • couple • pt
7
Ok
Pros:

Location was good, easy access to parking, restaurants etc

Cons:

Room was very dark, bed was not very comfortable

2026-09-17 • via Nuitee
M
Mark • extended_group • gb
8
Helpful staff, great breakfast, clean, needs a bit of updating.
Pros:

Convenient location.

Cons:

The rooms need a bit of a refurb and our room looked out to a blank wall, with the kitchen below.
The other room had a velux which did not open.

2026-09-16 • via Nuitee
P
Pablo • solo_traveller • es
8
2026-09-16 • via Nuitee
A
Ainho • couple • es
8
Una noche en Ponferrada
Pros:

La habitación es muy amplia y las camas son cómodas, la ubicación inmejorable.

Cons:

Nada

2026-09-16 • via Nuitee
J
Javier • solo_traveller • es
7
2026-09-16 • via Nuitee
L
Luis Claudio • solo_traveller • se
8
2026-09-15 • via Nuitee
Y
yolanda • extended_group • es
10
Pros:

La ubicacion

2026-09-15 • via Nuitee
G
GeMW • solo_traveller • de
9
Pros:

sehr freundlicher Empfang - prima wie immer

2026-09-14 • via Nuitee
J
Jesus • couple • es
8
2026-09-14 • via Nuitee
B
B Nathan • solo_traveller • at
8
2026-09-14 • via Nuitee
F
Fins • couple • es
6
À hora prevista do check-in o quarto não estava disponível
2026-09-14 • via Nuitee
T
Tiago Alexandre • couple • pt
9
Pros:

Localização, limpeza, staff muito prestável

Cons:

F

2026-09-13 • via Nuitee
I
isabel • couple • br
7
2026-09-10 • via Nuitee
C
CARLOS • couple • es
7
2026-09-10 • via Nuitee
J
Jose • solo_traveller • es
8
2026-09-10 • via Nuitee