Sheraton Batumi Hotel

Hotels
•
Sheraton
9.2 (1528 reviews)
Rustaveli Street N 28 , Batumi , GE
+995 422 22 90 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice breakfast
Cons:
Cleanliness issues
Maintenance problems
Inconsistent service quality

Categories

Cleanliness
7.96
Numerous reviews indicated poor cleanliness, especially in rooms and bathrooms.
Service
10
The staff was noted as helpful despite some complaints about behavior.
Location
9.93
Multiple reviews praised the hotel's central location and proximity to attractions.
Room Quality
8.97
Rooms were generally well-allocated, but some had maintenance issues.
Amenities
9.42
Facilities are good, though some reviews pointed out specific issues like the Jacuzzi.
Value for Money
8.45
Several reviewers felt the experience didn't justify the price paid.
Food and Beverage
8.91
The breakfast received positive remarks, but in-room dining was criticized.
Overall Experience
9.96
Despite issues, many enjoyed their stay and highlighted the good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:52

Property Description

Luxurious 5-Star Hotel in Batumi City Centre

Spa Area and Swimming Pools: Indulge in relaxation at the spa area with saunas, Turkish Hamam, and indoor and outdoor pools.

360 Sky Bar and Restaurant: Experience breathtaking 360-degree views at the hotel's exclusive rooftop bar and restaurant, offering exquisite cocktails, premium wines, and a diverse menu.

Prime Location and Nearby Attractions: Conveniently situated near the Black Sea Coast, the hotel is within walking distance to key attractions like the Batumi Dolphinarium and Europe Square.

Book your stay at Sheraton Batumi Hotel for a truly unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Jun 1, 2027
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUS

Location

Property Accessibility

Total Disability Score: 55
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 15
  • Ramp Length: 1
  • Entrance Type: Regular, revolving_door
  • Entrance Door Width: 110
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 2
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 1528 reviews
Cleanliness: 7.96
Service: 10
Location: 9.93
Room Quality: 8.97
Amenities: 9.42
Value for Money: 8.45
Food and Beverage: 8.91
Overall Experience: 9.96
Z
Zarema • solo_traveller • tr
9
2026-09-17 • via Nuitee
E
ELKABIR • couple • il
10
הנאה שלמה
Pros:

מיקום מרכזי שממנו ניתן לצאת ולטייל בכל האיזור .

Cons:

אהבנו הכל .

2026-09-17 • via Nuitee
P
paz harel • solo_traveller • il
6
Pros:

המיקום

Cons:

ארוחת בוקר חוזרת על עצמה.אין מבחר גדול. לא משתלם לקחת חדר קלאב עם גישה לטרקלין. זה חדר קטן והטרקלין ממש עלוב

2026-09-17 • via Nuitee
מירב • solo_traveller • il
10
2026-09-11 • via Nuitee
I
Irma8723 • solo_traveller • il
10
Pros:

Everything was amazing - the location, the breakfast, and the service. I had a wonderful stay

Cons:

Nothing

2026-09-11 • via Nuitee
B
Batuhan • couple • tr
2
Pros:

Booking den tesisde öde almama rağmen doluluk oranı fazla bahanesi ile kartımdan haberim olmadan 2 gün önce ödeme almışlar. Odamdaki saç kurutma makinası çalışmıyordu. Taharet musluğu arızalıydı. Bu konular dışında herhangi bir problem yokdu.

2026-09-10 • via Nuitee
B
Batuhan • couple • tr
2
2026-09-10 • via Nuitee
S
Sebastian 1960 • solo_traveller • de
8
2026-09-09 • via Nuitee
A
Azamat • family_with_children • uz
8
2026-09-07 • via Nuitee
A
Anna • couple • nl
5
Faded glory behind a facade of grandeur.
Pros:

The location was excellent. The bed in the room was very good. The breakfast was quite decent as well.

Cons:

The hotel’s interior was noticeably outdated and in need of refurbishment, particularly the spa, which appeared neglected and unhygienic. The steam room had an unpleasant odor, while the sauna showed signs of makeshift repairs and was missing some items.

The room also had poor noise insulation, with a visible gap between the closed window and its frame allowing outside noise in. A photo showing the closed window is included below.

Overall, the property did not meet the standard we would expect from a five-star Sheraton hotel.

2026-09-05 • via Nuitee
Z
Zaguri • couple • il
10
2026-09-04 • via Nuitee
M
Marc et Florence • couple • il
8
2026-09-02 • via Nuitee
R
rafi shutan • couple • il
10
2026-08-30 • via Nuitee
M
Meir • couple • il
9
המחיר היה קצת גבוה ביחס לתמורה
2026-08-30 • via Nuitee
K
Ketevan • family_with_children • ge
10
Unforgettable
Pros:

Location amasing, breakfast excellent

Cons:

Nothing so far

2026-08-28 • via Nuitee
V
Vitalii • family_with_children • ru
8
Pros:

Отличное размещение. Хорошее обслуживание. Давай бассейна для отдыха с детьми очень хорошо. Отличный отель вообщем.

Cons:

1. Отель уже немного старый, часть мебели и отделки уже требуют ремонта. 2. Хотелось бы больше разнообразия на завтраках. Жили две недели, завтраки надоели. Меню одно и тоже

2026-08-28 • via Nuitee
Y
Yasir • couple • sa
1
2026-08-27 • via Nuitee
E
Erez • solo_traveller • il
6
Cons:

כל לילה היתה מוזיקה מאוד רועשת.במלון והיה קשה לישון.

2026-08-27 • via Nuitee
G
George • couple • ge
10
2026-08-27 • via Nuitee
M
Merav • family_with_children • il
8
2026-08-27 • via Nuitee