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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Tennis court
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Hammam
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Casino
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Non-smoking throughout
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Private parking
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Outdoor pool
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Street parking
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Shared lounge/TV area
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Outdoor pool - seasonal
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Kid meals
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Snack bar
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ATM/cash machine on site
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Pool with view
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Heated pool
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Electric vehicle charging station
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Evening entertainment
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Lower bathroom sink
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Higher level toilet
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Pool bar
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Emergency cord in bathroom
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Hot spring bath
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Outdoor furniture
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Sun loungers or beach chairs
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Wine/champagne
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Sun umbrellas
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Fruits
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Spa/wellness center services
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Kids' pool
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Manicure
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Pedicure
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Fitness classes
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Hair Salon Services
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
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Live music/performance
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious 5-Star Hotel in Batumi City Centre
Spa Area and Swimming Pools: Indulge in relaxation at the spa area with saunas, Turkish Hamam, and indoor and outdoor pools.
360 Sky Bar and Restaurant: Experience breathtaking 360-degree views at the hotel's exclusive rooftop bar and restaurant, offering exquisite cocktails, premium wines, and a diverse menu.
Prime Location and Nearby Attractions: Conveniently situated near the Black Sea Coast, the hotel is within walking distance to key attractions like the Batumi Dolphinarium and Europe Square.
Book your stay at Sheraton Batumi Hotel for a truly unforgettable experience.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Jun 1, 2027
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not possible).
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Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
People 2 years old and over stay for US$30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Property Accessibility
- Hill Located: No
- Ramp: Yes
- Ramp Angle: 15
- Ramp Length: 1
- Entrance Type: Regular, revolving_door
- Entrance Door Width: 110
- Entrance Leveled: No
- Distance From The Elevator To The Accessible Room: 2
- Room Max Guests Number: 3
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Hill Located: No
- Ramp: Yes
- Ramp Angle: 15
- Ramp Length: 1
- Entrance Type: Regular, revolving_door
- Entrance Door Width: 110
- Entrance Leveled: No
- Distance From The Elevator To The Accessible Room: 2
- Room Max Guests Number: 3
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: Yes
- Elevator Audio Signals: Yes
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: Yes
- Elevator Visual Signs: Yes
- Lifts Accessible: Yes
- Braille Room Numbers: No
- Noticeable Room Number: Yes
- Room Door Peephole: No
- Room Knock Sign: No
- Service From TV: Yes
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: Yes
- TTY Hearing Speech Impaired: No
- Toilet Bathroom Doors Indicator: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: Yes
- Bathroom Bathtub: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Chair: Fixed
- Shower Level Floor: Yes
- Handrails: Yes
- Stair Marked: No
- Pool Handrails: Yes
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Public Toilets Grabbing Handles: Yes
- Public Toilets Visual Indicators: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: Yes
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 56
- Elderly Impaired Score: 56
- Electric Wheelchair Score: 57
- Hearing Impaired Score: 45
- Manual Wheelchair Score: 59
- Visually Impaired Score: 56
- Wheelchair Or Scooter Impaired Score: 56
Guest Reviews
Breakfast was good with a large variety
The staff were not very friendly
המלון במיקום מרכזי, קרוב מאוד לים, קיבלנו נוף לים בקומה 11. ארוחת בוקר מגוונת ועשירה, ניקיון ברמה מאוד גבוה. שירות מאוד אדיב של צוות המלון. נהננו מאוד בשהות. קרוב לדולפינריום ולבית הירושלמי.
זרם המים במקלחת השתנה כל הזמן ברמה של כוויה, התרענו על זה פעמיים אך הבעיה לא נפתרה. יאמר לזכות צוות המלון המקסים שהם הציעו להעביר אותנו חדר אחר
מלון ענק עם קזינו- מלא ישראלים אוהבי קזינו
את הקזינו
את המיקום, והמתקנים במלון
המזגן לא חימם מספיק
Расположение отеля
Дискотека перед окнами до утра . Все слышно в комнате .
צוות המלון והאוכל
Понравилось расположение гостиницы, хороший завтрак, чистота в номерах.
Проживали 14-19 июня 2026. При бронировании попросили тихий номер, однако нас заселили в номер на 5 этаже откуда с 3 этажа работали шумно внешние блоки кондиционеров от Казино, на крыше 3 этажа лежало огромное количество строительных материалов, плохая шумоизоляция окна была, поэтому от дождя всю ночь не спали. На следующий день нас переселили на 9 этаж в 902 номер. В комнате сначала не работал пульт управления кондиционером, потом в 22.00 обнаружили что и вода в умывальнике совсем не уходит. Пришлось вызвать техперсонал 2 раза чтобы устранить проблемы. Из-за этого во время не легли спать и не выспались , так как рано утром выезд на экскурсии был. Ходить в номере раздетым днём невозможно, так как по строительным лесам ходят рабочие и заглядывают в номера! На следующий день , 15.06 вечером пошли в бар на 20 этаже заказали: чай, тирамису и стакан лимонада, при оплате принесли счёт без расшифровки, после просьбы расшифровать сумму заказа , принесли счёт как за Grilled Vegetables, Big Fruit Plate, Open Food. Счёт 935520087. На вопрос почему указаны другие блюда, внятного ответа не получили. В итоге: Корректный счёт нам выдать отказались. На следующий день отнесли чек на ресепшн с просьбой разобраться. Позже менеджер Меги Жгенти сказала что нам дали чужой счёт, получается взяли деньги по этому счёту 2 раза наличный и безналичный? Полагаем, для гостиницы Sheraton это неприемлемо.
Very pleasant hotel. I'm here for five days. We started off badly when I was given a room with a non-working air conditioner. After not being answered several times, I had to go down to reception to explain the situation until they changed my room. Now the room is pleasant and inviting. Overall, a central place close to the city, within walking distance of everything. The gym is great, the pool is heated and inviting inside the hotel, and the massage is really good.
كل شي حلو بس الفطور مافي خيارات كثيره واغلب الاكل سلطات واجبان
خدمة الغرف بطيئين جدا
Расположение, наличие спа. Хороший персонал на рецепшион.
Строительные леса непосредственно в окне, которые портили вид и уют.
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