Sheraton Batumi Hotel

Hotels
•
Sheraton
9.2 (1528 reviews)
Rustaveli Street N 28 , Batumi , ge
+995 422 22 90 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Nice breakfast
Cons:
Cleanliness issues
Maintenance problems
Inconsistent service quality

Categories

Cleanliness
7.96
Numerous reviews indicated poor cleanliness, especially in rooms and bathrooms.
Service
10
The staff was noted as helpful despite some complaints about behavior.
Location
9.93
Multiple reviews praised the hotel's central location and proximity to attractions.
Room Quality
8.97
Rooms were generally well-allocated, but some had maintenance issues.
Amenities
9.42
Facilities are good, though some reviews pointed out specific issues like the Jacuzzi.
Value for Money
8.45
Several reviewers felt the experience didn't justify the price paid.
Food and Beverage
8.91
The breakfast received positive remarks, but in-room dining was criticized.
Overall Experience
9.96
Despite issues, many enjoyed their stay and highlighted the good aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 07:52

Property Description

Luxurious 5-Star Hotel in Batumi City Centre

Spa Area and Swimming Pools: Indulge in relaxation at the spa area with saunas, Turkish Hamam, and indoor and outdoor pools.

360 Sky Bar and Restaurant: Experience breathtaking 360-degree views at the hotel's exclusive rooftop bar and restaurant, offering exquisite cocktails, premium wines, and a diverse menu.

Prime Location and Nearby Attractions: Conveniently situated near the Black Sea Coast, the hotel is within walking distance to key attractions like the Batumi Dolphinarium and Europe Square.

Book your stay at Sheraton Batumi Hotel for a truly unforgettable experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Jun 1, 2027
Swimming pool: Closed from Tue, Sep 1, 2026 until Tue, Jun 1, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BUS

Location

Property Accessibility

Total Disability Score: 55
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Ramp Angle: 15
  • Ramp Length: 1
  • Entrance Type: Regular, revolving_door
  • Entrance Door Width: 110
  • Entrance Leveled: No
  • Distance From The Elevator To The Accessible Room: 2
  • Room Max Guests Number: 3
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.2
Based on 1528 reviews
Cleanliness: 7.96
Service: 10
Location: 9.93
Room Quality: 8.97
Amenities: 9.42
Value for Money: 8.45
Food and Beverage: 8.91
Overall Experience: 9.96
K
Ketevan • family_with_children • ge
10
Unforgettable
Pros:

Location amasing, breakfast excellent

Cons:

Nothing so far

2026-08-28 • via Nuitee
V
Vitalii • family_with_children • ru
8
Pros:

Отличное размещение. Хорошее обслуживание. Давай бассейна для отдыха с детьми очень хорошо. Отличный отель вообщем.

Cons:

1. Отель уже немного старый, часть мебели и отделки уже требуют ремонта. 2. Хотелось бы больше разнообразия на завтраках. Жили две недели, завтраки надоели. Меню одно и тоже

2026-08-28 • via Nuitee
E
Erez • solo_traveller • il
6
Cons:

כל לילה היתה מוזיקה מאוד רועשת.במלון והיה קשה לישון.

2026-08-27 • via Nuitee
M
Merav • family_with_children • il
8
2026-08-27 • via Nuitee
Y
Yasir • couple • sa
1
2026-08-27 • via Nuitee
G
George • couple • ge
10
2026-08-27 • via Nuitee
אברי ברנס • solo_traveller • il
10
Pros:

הכל ברמה גבוהה 5 כוכבים

Cons:

לא דוברי אנגלית ברורה , רק אחרי שקיבלתי משקאות בבר הבנתי שהם לא בחינם ... למרות שכשאלתי ענו שכן ...

2026-08-26 • via Nuitee
R
Rostyslav • solo_traveller • ua
9
2026-08-25 • via Nuitee
B
Boris • family_with_children • ru
2
жить можно,но я хорошо подумаю останавливаться ли в этом отеле в следующий раз
Pros:

расположение и внешний вид!!отзывчивый персонал

Cons:

Номер был забронирован в марте,предоставили номер на 10 этаже,с битым зеркалом,но это пол беды,дискотека в 100 метрах от отеля и гремит она до 6 утра,вы просно не сможете спать,либо идти тусить до утра,или менять отель!Завтрак тоже оставляет желать лучшего!Никому не советую этот отель

2026-08-25 • via Nuitee
Y
YEHUDIT • solo_traveller • il
10
I HAD A WONDERFUL HOLIDAY
Pros:

I LIKED EVERYTHING/ THE LOCATION WAS CENTRAL SO I WALKED TO THE PLACES I WANTED. THE ROOM WAS EXCELLENT AND THE POOL IS A DREAM CLEAN QUIET .I

Cons:

I LIKED EVERYTHING AND WOULD STAY EVEN MORE

2026-08-24 • via Nuitee
M
Mariam • couple • ge
10
2026-08-24 • via Nuitee
F
FAHD • solo_traveller • kw
7
2026-08-24 • via Nuitee
M
Mariia • extended_group • il
9
2026-08-24 • via Nuitee
S
Shaul • solo_traveller • il
10
2026-08-23 • via Nuitee
E
Evgeny • extended_group • ru
8
Pros:

Шикарный бассейн под открытым небом!

Cons:

Громкая музыка до 5:00, если номер с видом на море, от которой не спасают ни окна, ни двенадцатый этаж.

2026-08-23 • via Nuitee
M
Meghdad • solo_traveller • ir
9
2026-08-22 • via Nuitee
B
Barak • solo_traveller • il
10
Pros:

The facilities

Cons:

Clean, i was found an ant in.my bed

2026-08-22 • via Nuitee
V
Volkan • family_with_children • tr
9
2026-08-21 • via Nuitee
N
Natalie • family_with_children • il
3
המלון אכזב מאוד לא מצדיק בכלל את המחירים שלו גם המיקום שלו לא להיט בכלל
Pros:

הבריכה מהממת ונקיה והניקיון בחדרים ממש לא משהו הזרם במקלחת מפחיד פעם קר פעם מים רותחים באמצע המקלחת

Cons:

היחס לא טוב , רעש ממועדון שליד המלון כל הלילה אפילו אם סוגרים חלונות לא עוזר, וילונות נקרעים ובבוקר כל השמש בחדר ולא סידרו כל השהיה שלנו ארוחת בוקר לא עשירה ולא איכותית בכלל החמאם בכלל לא עובד

2026-08-21 • via Nuitee
A
Alla • family_with_children • ru
6
2026-08-20 • via Nuitee