Hampton Inn Dandridge

Hotels
•
Hampton Inn
8.7 (239 reviews)
126 Sharon Drive , Dandridge , US
+1 865-940-1200

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly/staff went out of their way
Clean rooms and public areas
Good location
Pet friendly
Room size and thoughtful layout
Complimentary cookies and ice water
Well-lit parking
Kitchen amenities/plates available
Cons:
One report of rude front desk and poor handling for a handicap guest
Strict no-refund policy caused issues
Perceived as overpriced by some guests
Pool reported cloudy/oily
Occasional noisy other patrons

Categories

Cleanliness
9.2
Multiple guests explicitly praised cleanliness: 'Clean', 'everything was super clean, even the stairwells and the elevator', and clean facilities noted across reviews.
Service
8.3
Mostly positive service comments ('staff were very pleasant and friendly', 'desk staff went out of their way') but at least one strong negative report of a rude front desk and poor handling of a handicap guest, lowering the score slightly.
Location
9
Several mentions of a good or nice location and convenience; one comment wishing it were closer to Knoxville but generally favorable location sentiment.
Room Quality
9.1
Rooms described as well laid out, good room size, functional kitchens, working AC, comfortable furnishings (e.g., high-end desk chair) and generally positive room comments.
Amenities
8.6
Amenities received praise (breakfast area, cookies, ice water, plates available, pet friendly, well-lit parking) but the pool was reported cloudy/oily, which reduces the score slightly.
Value for Money
7.6
Mixed signals on value: some find it worthwhile, but multiple comments cite it as overpriced and a complaint about a strict no-refund policy impacting perceived value.
Food and Beverage
9.4
Breakfast is repeatedly praised ('breakfast was great', 'good breakfast', 'breakfast appreciated'), and staff accommodated guests in the breakfast area—strong positive sentiment.
Overall Experience
8.4
Overall sentiment is positive with many pleasant experiences noted (friendly staff, cleanliness, thoughtful touches), tempered by occasional negative incidents (rude staff, no-refund policy, noisy patrons, pool issues).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location near Great Smoky Mountain National Park

Luxurious Amenities for a Comfortable Stay

Delicious Breakfast, Indoor Pool, and Modern Gym

Experience comfort and convenience at Hampton Inn Dandridge, located just 33 miles from the Great Smoky Mountain National Park. Each guest room is equipped with a flat-screen TV, microwave, and refrigerator for your enjoyment. Start your day with a hot breakfast before taking a refreshing dip in the indoor pool or working out in the modern gym. Need to catch up on work? Head to the lobby's personal nook with a wireless printer. Explore Downtown Dandridge, Douglas Lake, and the nearby Dollywood theme park. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Location

Guest Reviews

8.7
Based on 239 reviews
Cleanliness: 9.2
Service: 8.3
Location: 9
Room Quality: 9.1
Amenities: 8.6
Value for Money: 7.6
Food and Beverage: 9.4
Overall Experience: 8.4
M
Mahan • couple • us
10
Excellant Stay!!
Pros:

The breakfast was great!!!

2026-10-28 • via Nuitee
B
Bert • solo_traveller • us
9
2026-10-28 • via Nuitee
A
April • couple • us
9
2026-10-28 • via Nuitee
R
Romelia • couple • us
10
2026-10-27 • via Nuitee
L
Lillian • solo_traveller • us
9
Pros:

Breakfast appreciated and different pillow choices.

2026-10-25 • via Nuitee
A
Adams • solo_traveller • us
1
Pros:

Staff at front desk was rude. We didn't stay there.

Cons:

Staff was rude and not helpful for a handicap individual

2026-09-05 • via Nuitee
D
Dottie • solo_traveller • us
8
2026-08-20 • via Nuitee
S
Stacey • solo_traveller • us
10
Great stay, no refund policy
Pros:

The staff were very pleasant and friendly.

Cons:

Only issue i had was I paid up front and had a slight change of plans due to work. Since there was a no refund policy I still had to take off work. Don't pay upfront unless you are 100% sure you will be staying.

2026-08-14 • via Nuitee
K
Kevin • solo_traveller • us
7
2026-08-10 • via Nuitee
M
Michele • couple • us
10
Pros:

Room, staff,cookies upon arrival, ice water on arrival. Room size

2026-08-05 • via Nuitee
Z
Zane • couple • us
10
They was very professional
Pros:

Good location and very pet friendly

Cons:

Nothing bad

2026-08-02 • via Nuitee
K
Knox • solo_traveller • us
10
Pros:

Clean. Friendly staff. Good breakfast.

2026-07-24 • via Nuitee
C
Clarence • family_with_children • us
8
2026-07-19 • via Nuitee
J
Jeremiah • solo_traveller • us
8
Nice area, decent stay
Pros:

The room was nice, staff was decent, over priced though overall. The welcome was a noce touch

Cons:

The pool was cloudy and oily, not something you want to see in your swimming pool bro...

2026-07-16 • via Nuitee
J
James • solo_traveller • us
9
2026-06-27 • via Nuitee
T
Tom • couple • us
10
2026-06-21 • via Nuitee
F
Farber • family_with_children • us
9
It's a very friendly place with many small touches that maximize guest convenience.
Pros:

All the staff we encountered from cleaners in the hall to desk staff to breakfast staff were exceptionally warm and friendly and actively looked for ways to be helpful. The room was very well laid out, loved the high end desk chair, our kitchen had what we needed, the AC worked well, and was blessedly quiet. A very pleasant surprise was the availability of plates etc during the day, and the when our group brought in take-out food, the desk staff went out of their way to make sure we were comfortable in the breakfast area. Parking lot was well-lit, everything was super clean, even the stairwells and the elevator.

Cons:

Wished it were closer to Knoxville, but this was OK.

2026-06-14 • via Nuitee
A
Angelia • solo_traveller • us
8
Pros:

We always enjoy the location and how the ladies are so nice

Cons:

Other patrons were a little noisier than normal

2026-06-10 • via Nuitee
D
Denise • couple • us
10
I had a quiet stay, will come back next time I’m in town.
Pros:

Clean and location

Cons:

N/A

2026-06-06 • via Nuitee
N
noemy • solo_traveller • us
8
2026-06-02 • via Nuitee