Laguna Hotel

Hotels
6.6 (2675 reviews)
6 Suffolk Road South , Bournemouth , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Uncomfortable rooms

Categories

Cleanliness
4.73
Several reviews mentioned dirtiness and poor hygiene.
Service
8.21
Staff were frequently mentioned as friendly and helpful.
Location
8.25
Repeatedly noted as a strong point in several reviews.
Room Quality
5.2
Rooms need updates and cited as uncomfortable in some reviews.
Amenities
6.73
Pool and facilities mentioned positively although some issues noted.
Value for Money
6.69
Good value for the price is noted despite the issues.
Food and Beverage
5.74
Noted as average, with issues with breakfast in some instances.
Overall Experience
7.21
General positive sentiment despite some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:11

Property Description

Charming Family-Run Hotel with Sun Terrace
The Laguna Hotel, nestled in its own spacious grounds near Bournemouth centre, offers a warm welcome to guests seeking comfort and convenience.

Individually Decorated Rooms with Modern Amenities
Each room at Laguna Hotel is uniquely designed and equipped with a TV, tea/coffee facilities, and a private bathroom for a cozy stay.

Relaxing Indoor Pool and Games Room
Guests can unwind in the indoor swimming pool and spa bath, enjoy the sun terrace overlooking the gardens, or have fun in the games room with table tennis and pool table.

Ready to experience a delightful stay at Laguna Hotel? Book now for a memorable getaway!

Important information:

Guests are required to show a photo identification and credit card upon check-in.
Please note that all Special Requests are subject to availability and additional charges may apply.
Nonresidents are strictly not allowed in the rooms.

Please note that parking is free of charge and is on a first come first served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BOH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 2675 reviews
Cleanliness: 4.73
Service: 8.21
Location: 8.25
Room Quality: 5.2
Amenities: 6.73
Value for Money: 6.69
Food and Beverage: 5.74
Overall Experience: 7.21
R
ramon martin • extended_group • ar
8
Lindo hotel.
Pros:

Buen desayuno, y el personal amable. Nosotros nos alojamos en una casa que está al frente de la propiedad, se nota una propiedad antigua, lo que tiene su encanto. La pileta es linda, aunque lamentablemente no la utilizamos.

Cons:

La habitación es muy luminosa, lo que en mi caso me despierta temprano. Quizás para otros sea una ventaja.

2026-06-13 • via Nuitee
C
Chris • solo_traveller • gb
7
Pros:

It's a little bit old school but I enjoyed it for that. To be honest, as the weather was bad. So we can do the plans that we wanted, but the pool and hot tub was nice, but the hot tubs not hot. The pools actually warmer than the hot tub staff was friendly. But I think some of the maintenance to the rooms could be looked at

Cons:

We stayed for just the one night but the stuff are amazing 👏

2026-06-11 • via Nuitee
E
Elsie • solo_traveller • gb
6
Pros:

Room was quiet

Cons:

Nothing to dislike

2026-06-08 • via Nuitee
J
Jodie • family_with_children • gb
5
Basic accommodation with absolutely no frills.
Pros:

The pool was a nice bonus and it was empty so we enjoyed a chilled family swim.

Cons:

The shower was just a hose over the bath taps so the water just trickled out. It wasn't possible to adjust the temperature either so it was scolding hot.
The taps on the sink had come loose so it wasn't possible to fully turn them off.

The whole place was in need of repair, it had grotty and run down vibes.

I asked in advance if they could provide gluten free breakfast and was advised to request this on booking in. I attempted to do this and was basically laughed off. No breakfast for us then!

The Pillows were made of concrete and the beds tired.

2026-06-08 • via Nuitee
V
Vickie Wood • solo_traveller • gb
8
Pros:

Good parking close to centre

Cons:

Dated rooms

2026-06-07 • via Nuitee
N
Nkemchor Kingsley • solo_traveller • gb
4
Hsk, duvert, carpet and breakfast method of service is very poor
Pros:

Just the Pool

Cons:

Breakfast takes ages to arrive, and you are asked to order 7items why not buffet this is 2026 mate! House keeping need to clean properly. Duvet covers is older than uk 🇬🇧, that should be changed, hover your rugs pls.

2026-06-07 • via Nuitee
H
Honorata • family_with_children • gb
3
2026-06-05 • via Nuitee
S
svetlana • solo_traveller • gb
7
Perfect location
Pros:

All staff was super helpful and food was serviced so well; delicious breakfast too

Cons:

The only downside : rooms need a lot of renovations

2026-06-05 • via Nuitee
C
Corey • solo_traveller • gb
10
2026-06-05 • via Nuitee
E
Elwyn • solo_traveller • gb
8
Good hotel, friendly helpful staff.
Pros:

Room clean and very comfortable bed. During my 1 night stay however, there was no soap/gel provided in the bathroom. Would I recommend, yes, overall for a 1 night stay at a very resonable cost.

Cons:

As mentioned above, Gel/soap not in bathroom. May well have been an oversight but did not spoil my stay.

2026-06-05 • via Nuitee
C
Christina • couple • gb
1
I won’t stay again as I don’t want to bring bed bugs home.
Pros:

There were 4 of us staying at the hotel, my friends and I had a twin room and our other friends had a double. My friends said in the morning that when they went to go to sleep they found 12 bed bugs in their bed.

Cons:

Bed Bug

2026-06-04 • via Nuitee
G
Graham • couple • gb
2
2026-06-04 • via Nuitee
S
Stephen • couple • gb
1
Pros:

Nothing

Cons:

Would definitely not stay there again

2026-06-03 • via Nuitee
S
Sanjeev • solo_traveller • gb
1
Never book again
Pros:

Very dirty room and very dirty smell

Cons:

Very old and like a care home

2026-06-02 • via Nuitee
S
Sonia Simons • solo_traveller • gb
4
Pros:

Location to walk to town
Friendly staff - really lovely.

Cons:

I mean... you get what you pay for, hey. It was a cheap room. But walls and ceiling were thin, bathroom just about ok, bed not comfortable, parking was a bit of a fight. But...I was there one night so it was fine.

2026-06-01 • via Nuitee
K
Kam • family_with_children • gb
5
Whilst price was low and close to pier, 20 mins walk, hotel in need of some renovations.
Pros:

Nice Pool, plenty of parking despite venue also shares with its own coach company

Cons:

Rooms very small in need of update. Carpets stained, bathroom not clean.

2026-06-01 • via Nuitee
S
stephen • solo_traveller • gb
10
Pros:

Great feel to the hotel, staff were very friendly.

2026-06-01 • via Nuitee
L
LUCAN • family_with_children • gb
5
Nuce
Pros:

Clean bed sheets and cleaning facilities

Cons:

Was a bit noisey but it was the weekend other than that it was a nice stay,

2026-05-31 • via Nuitee
J
Jacek • solo_traveller • gb
10
2026-05-31 • via Nuitee
M
Marcin • solo_traveller • gb
10
2026-05-31 • via Nuitee