The Portland Hotel

Hotels
7.2 (1099 reviews)
2-4 Langhorne Gardens , Folkestone , gb

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean and tidy
Cons:
Lessons on bathroom upkeep
Dated rooms
No breakfast

Categories

Cleanliness
6.7
Some comments indicate a need for attention to cleanliness in areas of the hotel.
Service
7.7
Most reviews highlight the staff's friendliness and helpfulness.
Location
8.2
Multiple reviews noted the excellent location near attractions.
Room Quality
6.7
Several reviews mentioned that the rooms were dated or had issues.
Amenities
7.2
Amenities mentioned were adequate but lacked variety.
Value for Money
7.7
Guests generally felt they received good value for their stay.
Food and Beverage
6.2
No breakfast service mentioned and some confusion over drinking water.
Overall Experience
7.2
Overall experiences were mixed but leaned positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:20

Property Description

Seafront Location and Amenities

The Portland Hotel, located opposite the Leas Cliff Hall and by the sea, offers a prime spot for guests to enjoy stunning sea views. The Skuba Bar, complete with a sun terrace, provides a perfect setting to unwind while taking in the picturesque surroundings.

Dining Experience

Guests can indulge in a continental-style breakfast at the hotel's restaurant, offering a wide selection of cereals, cheeses, yogurts, croissants, and fruits. The on-site bar and restaurant provide convenient dining options for guests to savor during their stay.

Check-in Process and Room Details

With a cozy atmosphere, The Portland Hotel offers a unique check-in experience at the bar, ensuring personalized service for guests. Although compact, the hotel ensures comfort with non-smoking rooms and staff assistance for any special requests.

Book your stay at The Portland Hotel for a memorable seaside retreat.

Important information:

A credit card is required as a guarantee. Foreshortened stays will usually be subject to the cancellation fee.

Unless prior arrangement is made, the latest check-in time is 23:00.

As the Portland is a smaller hotel, you need to check-in at the bar, where staff will guide you to your room, taking note of any special requirements.

Please note that children and pets are accepted. There is no elevator at the hotel and all rooms are nonsmoking.

Free parking is available on nearby streets and a secured public underground car park is nearby and charges are applicable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.2
Based on 1099 reviews
Cleanliness: 6.7
Service: 7.7
Location: 8.2
Room Quality: 6.7
Amenities: 7.2
Value for Money: 7.7
Food and Beverage: 6.2
Overall Experience: 7.2
A
Anzela • solo_traveller • gb
8
Pros:

Good

Cons:

Good

2026-08-15 • via Nuitee
A
arlette • solo_traveller • nl
9
Pros:

Familie kamer is groot genoeg, bedden lagen prima.

Cons:

Miste een koelkastje, met name voor wat langer verblijf. Gelukkig deed het personeel van de bar hun best om plek te maken.

2026-08-12 • via Nuitee
K
kirsten • family_with_children • nl
6
Pros:

De familiekamer was ruim

Cons:

Hoe verouderd het was en niet schoon het was. Maar het niet schoon kwam vooral omdat het verouderd is.

2026-08-12 • via Nuitee
B
Benjamin • couple • gb
8
Great hotel really near the ocean spacious rooms and you get 10% off at the bar what’s not to like
Pros:

Right on the beach close to the town centre

Cons:

Nothing really it’s a little dated

2026-08-10 • via Nuitee
M
Margaret • solo_traveller • gb
9
Comfortable
Pros:

I wasn’t sure what to expect but was pleasantly surprised. Lovely friendly host. Nice meal though my 4th choice as nothing else available.

Cons:

Paid parking. Should be deducted from room rate.

2026-08-09 • via Nuitee
T
THEGOLD187 • solo_traveller • ma
6
2026-08-07 • via Nuitee
N
Nina • family_with_children • gb
9
Pros:

The room was a large family room. Lots of space. Comfy beds. Clean linen & Clean towels.
Location is fantastic- very close to the beach.

Cons:

The room was perfectly acceptable for the price you pay. Only improvement that could be made would be painting the shower base as the paint had peeled off.

2026-08-05 • via Nuitee
S
steve • extended_group • gb
7
Pros:

Room space

Cons:

Windows didn’t open fresh air would’ve been nice.

2026-08-05 • via Nuitee
R
Rovná • family_with_children • sk
4
2026-08-05 • via Nuitee
K
Klaus • solo_traveller • de
7
2026-08-05 • via Nuitee
M
Margaret • solo_traveller • gb
10
Weekend away
Pros:

Couldn't be any closer to the beach.
Room was comfortable, spacious and clean.

Cons:

Nothing.

2026-08-04 • via Nuitee
V
VISHAL • couple • gb
8
Overall good.
Pros:

The location is great, mermaid beach is near by it will take 10 min through the famous folkestone zig zag road and the view was great. They provide fan which is great and offer 10% off on the total billing They do have DJ night on Saturday.They have extended our stay for an hour for the amount of 10.

Cons:

The price we paid to the hotel seems to be on the higher side. No Lifts.

2026-08-03 • via Nuitee
D
Denisa • couple • ro
1
Bad
Pros:

Very nice owner

Cons:

Everything was old, dirty, smelly and for 90£ per night i expect at least to be clean

2026-08-02 • via Nuitee
T
Toralf • solo_traveller • de
7
Für eine Nacht alles gut 😊 👍
Pros:

Sehr gute Lage, nettes Personal

Cons:

Nichts negatives, es ist halt schon etwas in die Jahre gekommen

2026-07-22 • via Nuitee
L
Leonie • solo_traveller • de
8
Pros:

Die Lage ist einmalig

Cons:

Sehr altes Haus mit Fenstern, die sich nicht öffnen ließen. Hatte war auch Charme durch das Alter

2026-07-21 • via Nuitee
J
Jennifer • family_with_children • gb
8
Pros:

Clean room, friendly staff

Cons:

Unclear instructions on parking

2026-07-20 • via Nuitee
M
Mardi X • solo_traveller • ch
9
Pros:

Staff are amazing

Cons:

Nothing everything was great

2026-07-20 • via Nuitee
D
David • family_with_children • ch
8
Für eine Nacht mit vier Personen und einem Hund, bevor wir durch den Tunnel wieder zurück nach Frankreich fuhren, war es
Pros:

Die gute Lage und dass wir vom Hotel für £6.- eine Parkplatz Lizenz für die umliegenden Parkplätze erhielten. Wir hatten gleich vor dem Hotel einen Parkplatz.

Cons:

Die Infrastruktur ist in die Jahre gekommen.

2026-07-19 • via Nuitee
P
Pauline • family_with_children • fr
7
Pros:

Très bien situé, notamment pour les familles, et avec un accueil chaleureux. Malgré que ce soit vieillissant, c''est propre et l’on voit que l’entretien est fait malgré l’usure des installations. Un séjour agréable pour une nuit, mais des travaux de rénovation seraient les bienvenus.

Cons:

L’hôtel est assez vieillissant : la salle de bain et la moquette mériteraient un vrai rafraîchissement. Présence de quelques moisissures dans la salle de bain ainsi que de rouille sur le porte serviette. L'entrée du bâtiment n'est pas trés claire.

2026-07-18 • via Nuitee
C
Charles • couple • nl
8
Pros:

Close to Le Shuttle and very close to the ocean!!!

2026-07-15 • via Nuitee