Residence Inn by Marriott Manchester Piccadilly

Hotels
Residence Inn
9.2 (5496 reviews)
40 Laystall Street , Manchester , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Maintenance problems
Chaotic breakfast service

Categories

Cleanliness
8.03
Issues mentioned with cleanliness including cockroaches and poor water drainage.
Service
9.5
Most reviews praised the friendly and helpful staff, though some issues were noted during breakfast service.
Location
9.54
Location was convenient with easy access to city center and nearby amenities.
Room Quality
10
Spacious rooms with good amenities and overall comfort noted.
Amenities
8.99
Good amenities such as the kitchen included, but some maintenance issues were reported.
Value for Money
9.52
Good value for spacious rooms and breakfast included.
Food and Beverage
8.48
Breakfast experience noted as chaotic, but food was generally good.
Overall Experience
9.53
Many guests expressed positive experiences, highlighted by willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:33

Property Description

Luxurious Apartments in the Heart of Manchester

Modern Amenities: Enjoy a fully equipped kitchen, luxury bathrooms, and spacious bedrooms at Living by BridgeStreet. The open-plan lounge features a flat-screen TV and comfortable leather sofas, perfect for relaxation.

Prime Location: Just a 5-minute walk from Manchester Piccadilly Station and Piccadilly Gardens, our apartments offer convenience and easy access to the city's main attractions. Explore Manchester Central conference center and the vibrant Manchester Arena, both within walking distance.

Convenience and Comfort: With free WiFi and optional parking, your stay with us will be hassle-free. Book your stay at Living by BridgeStreet for a luxurious and convenient experience in Manchester.

Important information:

Please note when booking 5 apartments or more, different policies and additional supplements will apply. The property will be in touch with you directly to confirm these policies.

Guests are advised the same credit card that was used to make the booking will be required to take the payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 5496 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 10
Amenities: 8.99
Value for Money: 9.52
Food and Beverage: 8.48
Overall Experience: 9.53
F
Fashola couple gb
9
Beautiful
Pros:

Clean and cosy room, Comfortable bed, helpful staff. The manager went out of her way to make our stay stress-free.

Cons:

The location and the lack of on-site parking

2026-05-30 via Nuitee
R
Ruth solo_traveller gb
4
Pros:

Everything I've said

Cons:

We were on the 11 th floor,it was like being in a wind tunnel, whistling all night, we stayed 2 nights and we left more tired than when we arrived, the first morning the fire alarm went off before 6, and then builders started working by 7, we were very disappointed, we have stayed before and enjoyed it and recommended it to our friends, but this time our supposed relaxing break was anything but

2026-05-30 via Nuitee
D
Dogan family_with_children tr
6
2026-05-30 via Nuitee
N
Nazia family_with_children gb
6
Good room, poor location and breakfast.
Pros:

The room

Cons:

Location. Was not in Piccadilly despite claiming it was in the name.

The breakfast was appalling. A total free for all and nothing cooked on site. Scrambled eggs come pre-cooked which is rank. Despite website saying they do fried eggs - they refused bcos nothing is cooked on site.

Breakfast was poor quality and a rip off.

2026-05-30 via Nuitee
L
Lucica TOFAN solo_traveller ro
10
De nota 10 !
Pros:

Modern, confortabil, mic dejun excelent, personal prietenos!

2026-05-30 via Nuitee
M
Md Zoynal family_with_children gb
7
Excellent except unprofessional behaviour from a member of staff.
Pros:

1. It caters for all . It had microwave. I needed that to warm food for my son.
2. It had a small kitchen with all necessary equipment so that if needed can be cooked like renting a private apartment as well. It is all in one.
3. Breakfast was excellent. Although items were limited but we were provided vegetable sausage on request. Services by staff was so great that we did not feel any lacking.
4. There was facilities to take breakfast to room if one cannot come. It was simply great. The best hotel will fail.

Cons:

Customer service by Dashna ( spelling may be wrong). Treating customer not with dignity and respect.
I clarified over telephone before I book to reconfirm what I saw in the photo of room particularly a round dining table which can be used for study and family to have food together. It was further reassured over the phone that it will be provided but underneath a line subject to availability. This caveat was relied on arrivals and was not provided. I needed that because my wife is attending professional exam for license to be a doctor which requires space to study. We had no choice but to go ahead as we already paid.
We were unable to enjoy the family meal together due to this.
Further, I was told in front of my wife and child that the room I booked does not have that and it is for expensive room whereas it was confirmed over the phone and in writing.
I booked first 2 nights and booked another night as I needed. I was confirmed over email that I do not need to change room and on arrival I was told “ I can make you change room but I will not do”. These are various features of treating me as customer in front of my family where these were confirmed on email.
I did not complain because I am not that kind of person.

2026-05-30 via Nuitee
A
Armani couple gb
8
2026-05-30 via Nuitee
O
Oladeinde solo_traveller gb
10
2026-05-30 via Nuitee
M
Md Zoynal family_with_children gb
9
Excellent
Pros:

Excellent breakfast

Cons:

Unprofessional behaviours of a reception staff
Not Treating customer with dignity and respect
Lack of trust

2026-05-30 via Nuitee
E
Emma extended_group gb
9
2026-05-30 via Nuitee
C
Cinta solo_traveller es
9
Pros:

Me gustó todo

Cons:

El sofá cama no era tan cómodo, la cama si

2026-05-30 via Nuitee
M
Mission family_with_children gb
9
Our stay are ok and comfortable, maybe the breakfast menu is just fine according to the price.
Pros:

Location
Amenities
Staff

Cons:

I think we like the property its just they need to improve their breakfast menu. In the first day of our breakfast the fresh only are green apply and pears then in the second day nothing.main meal only are scramble egg, bacon, beans , hush brown and sausage that overcooked. The cappuccino in coffee machine is not good.In terms if cleanliness ,as we came its really clean but there is no daily cleaning and collecting of garbage if your booking is less than 5 days. If theres no daily cleaning at least collect the garbage and resupply the toiletries.

2026-05-29 via Nuitee
P
Patrik solo_traveller se
8
2026-05-29 via Nuitee
S
Salma couple fr
10
Magnifique
Pros:

Le petit déjeuner avec des choix plutôt variés, un personnel investi

2026-05-29 via Nuitee
P
Padma solo_traveller in
10
Pros:

The room was huge and spacious exactly what we wanted. We had a fabulous time.

2026-05-29 via Nuitee
M
Mavis couple gb
10
2026-05-29 via Nuitee
A
Alistair solo_traveller gb
9
2026-05-28 via Nuitee
D
Davide extended_group it
8
2026-05-28 via Nuitee
E
Esther couple gb
10
2026-05-28 via Nuitee
M
marie family_with_children gb
9
Pros:

Excellent room , price and location

Cons:

Not enough seating during breakfast so had to squeeze onto tiny low table in lounge with 3 kids so wasn't great.

2026-05-28 via Nuitee