Hotel Grand City

Hotels
7.8 (3055 reviews)
Toshima-ku, Higashiikebukuro 1-30-7 , Tokyo , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Massage services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Good service
Great location
Decent food quality
Cons:
Small rooms
Bathroom odors
Key management inconvenience

Categories

Cleanliness
7.44
Some issues mentioned regarding bathroom odors.
Service
8.41
Multiple positive mentions of attentive staff.
Location
8.45
Convenient proximity to transportation and stores.
Room Quality
6.9
Several reviews indicated rooms were small and needed updating.
Amenities
7.93
Positive feedback on beverage availability and ice machines.
Value for Money
7.89
Good value considering the location and amenities.
Food and Beverage
7.94
Breakfast quality was positively noted.
Overall Experience
7.41
Guests found their stay enjoyable despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:41

Property Description

Luxurious Accommodation
Hotel Grand City offers cosy air-conditioned guestrooms with a simple decor and pleasant neutral tones. Each room is equipped with a satellite flat-screen TV, free internet access, a fridge, and a full en suite bathroom for your comfort and convenience.

Convenient Amenities
Guests can enjoy the convenience of a restaurant on-site, a relaxing massage service, and a free internet terminal in the lobby. The hotel also provides coin-operated laundry machines on the 3rd floor and a Wi-Fi converter that can be borrowed for free from the reception.

Prime Location
Located just a 5-minute walk from JR Ikebukuro Train Station, Hotel Grand City offers easy access to popular attractions like the Sunshine 60 Building. With direct rail and subway links to Shinjuku and Shibuya, the hotel is the perfect choice for travelers looking to explore Tokyo.

Book your stay at Hotel Grand City now for a memorable and comfortable experience.

Important information:

From Ikebukuro Station, the East Exit (North) and Exit 32 are nearest to the hotel.
DIRECTIONS: From either of these exits, go down the street between the HSBC branch and Tokyo-Mitsubishi UFJ Bank (red signs, UFJ). Continue for about 984 feet, until you see a bowling alley. Turn left. The hotel is 164 feet ahead on the right.

Please note that the hotel will undergo emergency equipment maintenance on the following dates 13 Jan. 2025.
Please note that theentire property may close between10:00 and 17:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 2500 per stay.

Location

Guest Reviews

7.8
Based on 3055 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 6.9
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 7.94
Overall Experience: 7.41
M
Maricel • family_with_children • ph
10
We’d love to come back!
Pros:

Near a lot of restaurants, stores and metro. Convenience store beside the hotel.

Cons:

Nothing

2026-05-29 • via Nuitee
L
Luís • couple • be
7
2026-05-28 • via Nuitee
K
KAORI • solo_traveller • jp
10
2026-05-28 • via Nuitee
L
Luvia • couple • us
8
2026-05-26 • via Nuitee
M
MISATO • solo_traveller • jp
9
2026-05-25 • via Nuitee
M
miyuki • extended_group • jp
8
2026-05-25 • via Nuitee
A
AMI • solo_traveller • jp
7
2026-05-24 • via Nuitee
T
Tatsuya • extended_group • jp
6
2026-05-24 • via Nuitee
かな(о´∀`о) • solo_traveller • jp
8
Pros:

場所が、いろいろと便利でした。アニメのグッズ等子どもが、すぐ行けるので喜んでました。

Cons:

特にありません

2026-05-24 • via Nuitee
H
HARA • solo_traveller • jp
7
Pros:

スタッフの対応が良かったです。

2026-05-24 • via Nuitee
K
Kum Quin • extended_group • sg
8
Pros:

The hotel location is close to metro and shopping area. The staff is friendly and provides good services.

2026-05-24 • via Nuitee
M
Maki • couple • jp
7
気分転換の旅行
2026-05-22 • via Nuitee
T
TABEI • extended_group • jp
7
2026-05-21 • via Nuitee
ムラカミ • solo_traveller • jp
8
Pros:

朝食バイキングが思った以上に美味しかったです。パスタが特に美味しくて、おかわりしました。

2026-05-20 • via Nuitee
M
Mennan • family_with_children • tr
10
2026-05-20 • via Nuitee
V
Ville • solo_traveller • fi
8
2026-05-19 • via Nuitee
I
IKUMI • couple • jp
10
2026-05-19 • via Nuitee
H
Hong Jia • solo_traveller • tw
8
2026-05-18 • via Nuitee
H
harutsuugu • solo_traveller • jp
7
2026-05-18 • via Nuitee
Y
Yao • solo_traveller • be
4
Cons:

There was paper crumbles on the floor when I arrived. I doubted the cleanliness

2026-05-17 • via Nuitee