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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Heating
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Lift / Elevator
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Laundry
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Luggage storage
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Fax/photocopying
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Massage services
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Vending machine - drinks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Thermometers for guests provided by property
Review Highlights
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Property Description
Luxurious Accommodation
Hotel Grand City offers cosy air-conditioned guestrooms with a simple decor and pleasant neutral tones. Each room is equipped with a satellite flat-screen TV, free internet access, a fridge, and a full en suite bathroom for your comfort and convenience.
Convenient Amenities
Guests can enjoy the convenience of a restaurant on-site, a relaxing massage service, and a free internet terminal in the lobby. The hotel also provides coin-operated laundry machines on the 3rd floor and a Wi-Fi converter that can be borrowed for free from the reception.
Prime Location
Located just a 5-minute walk from JR Ikebukuro Train Station, Hotel Grand City offers easy access to popular attractions like the Sunshine 60 Building. With direct rail and subway links to Shinjuku and Shibuya, the hotel is the perfect choice for travelers looking to explore Tokyo.
Book your stay at Hotel Grand City now for a memorable and comfortable experience.
From Ikebukuro Station, the East Exit (North) and Exit 32 are nearest to the hotel.
DIRECTIONS: From either of these exits, go down the street between the HSBC branch and Tokyo-Mitsubishi UFJ Bank (red signs, UFJ). Continue for about 984 feet, until you see a bowling alley. Turn left. The hotel is 164 feet ahead on the right.
Please note that the hotel will undergo emergency equipment maintenance on the following dates 13 Jan. 2025.
Please note that theentire property may close between10:00 and 17:00.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.
Location
Guest Reviews
池袋から近い
鍵が１つしかない
위치가 너무 좋아요 역에서도 멀지 않은 위치라 아주 좋아요
이케부쿠로에서 오타쿠 투어할 거면 매우 추천합니다
캐리어 2개를 동시에 펼치기엔 좁은 구조라 아쉬웠어요
좋은 위치. 친절한 직원. 생각보다 넓은 방.
방 안의 쓰레기 정리가 잘 되지 않았다.
공기가 다소 좋지않아 목이 아프거나 했다.
에어컨의 온도 조절이 되지 않아 덥거나 했다.
位置好
只有一條鎖匙，極不方便，房間又沒有樽裝水提供。
フロントのスタッフさんに、初めて行く駅を尋ねると地図プリントアウトして助かりました
アメニティのコーヒーがとても美味しかったです
快適な池袋滞在でした 有難うございました
特になかったです
Hotel was in the middle of the bustling Ikebukuro city. It was close to everything you need. The hotel itself was clean and comfortable. I liked how there was tea cold/hot provided on each level. The staff were also friendly and helpful.
Muy buena ubicación
I wish you could adjust the room temperature. The only adjustment available is the air speed.
The hotel was clean, functional, and everything you’d expect from a Japanese hotel. Having traveled around Japan extensively, I take that level of hospitality as a baseline, so nothing stood out in a good or bad way.
What I didn’t expect was the reception. The staff member who checked me in was cold and bordering on rude, which was a stark contrast to the warmth Japan is known for. Sadly, this fit a wider pattern: I found Tokyo noticeably less welcoming now to tourists than other parts of the country.
Rooms and facilities were fine, but a first impression at check-in matters. Staff attitude is the one thing here that could easily be improved.
Staff
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