VILA PARK Nature & Business Hotel

Hotels
7.4 (593 reviews)
Avenida de Sines , Santo André , pt

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
See all facilities

Review Highlights

Pros:
Great location and easy access
Friendly/helpful staff
Good parking and EV chargers
Rooms are spacious
Generally good breakfast for some guests
Affordable for a stopover
Cons:
Significant cleanliness issues (pools, kids' play area, stained bedcovers)
Maintenance problems: broken TVs, doors, bath condition, loose pool stones
Breakfast service disorganized and limited at times
Outdoor areas and pool furniture in poor condition
Hotel appears overrated for a 4-star classification

Categories

Cleanliness
5
Multiple reviews report poor cleanliness: outdoor pools with sand, interior children's play area described as very dirty with dusty mats, stained bedcovers and inconsistent room cleaning.
Service
9
Staff described as friendly in several reviews, though sometimes slow to replenish breakfast items; overall service friendliness is a clear positive despite occasional delays.
Location
9.2
Consistently praised: convenient location, easy access, parking and a restaurant opposite. Many guests highlight location as a main positive.
Room Quality
5.5
Rooms are described as large but run-down: old baths that dip, very soft/uncomfortable pillows, some maintenance issues (broken doors, non-functioning TVs, missing floor panel reported).
Amenities
6
Mixed amenities: EV chargers and parking are positives, but pools, outdoor areas and many sunloungers are poorly maintained or broken; some advertised activities not available.
Value for Money
9
Several guests note accessible prices and good value for a stopover; however some feel the hotel is overrated for its 4-star listing—overall perceived as good value by many.
Food and Beverage
6.5
Breakfast receives mixed feedback: some find it tasty and extensive, others report poor replenishment, limited options (including vegan) and crowded service at peak times.
Overall Experience
9
Mixed overall impressions: good location and friendly staff make it suitable for a stopover, but cleanliness and maintenance issues leave some guests disappointed; overall leans positive for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:25

Property Description

Tranquil Nature Retreat
Nestled amidst lush green woodlands, VILA PARK Nature & Business Hotel offers a serene escape between Sines and Santiago do Cacém.

Refreshing Outdoor Pool
Unwind by the extensive outdoor saltwater pool after a day of exploring the nearby beaches.

Award-Winning Eco-Friendly Stay
Recognized with the prestigious Green Key Award, this certified eco-friendly hotel provides comfortable rooms with modern amenities and a restaurant serving delectable regional cuisine.

Experience the perfect blend of nature and luxury at VILA PARK Nature & Business Hotel. Book your stay now for an unforgettable getaway.

Important information:

Please note that extra beds and cots are subject to confirmation directly with the hotel.

Please note that swimming pool is closed for maintenance until April 17th.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

7.4
Based on 593 reviews
Cleanliness: 5
Service: 9
Location: 9.2
Room Quality: 5.5
Amenities: 6
Value for Money: 9
Food and Beverage: 6.5
Overall Experience: 9
B
Bruno • family_with_children • pt
9
.
Pros:

.

Cons:

.

2026-08-09 • via Nuitee
J
Joana • solo_traveller • pt
6
Pros:

No geral gostei do espaço e localização. Preços acessíveis e calminho.
Nós quartos também estava tudo bem, no geral são confortáveis e a limpeza é boa. O pequeno almoço também é bom.

Cons:

Tenho algumas observações a deixar.

Zona exterior: deveria ser mais bem cuidada, relva muito grande, as piscinas estavam bastante sujas de areia. A zona exterior do parque para as crianças também necessita de alguma manutenção e atenção. E grande parte das espreguicadeiras estão partidas, deveriam ser trocadas.

Segurança na piscina dos adultos: a pedra que está em volta da piscina grande parte dela está solta o que leva a um perigo ao circular por lá pois podemos deslizar nela. Eu própria vi uma dessas pedras a mover se.


Bar: podiam oferecer mais variedade de comidas ao longo do dia para as pessoas. Sem ser o pequeno almoço, ao longo do dia caso as pessoas queiram não havia comidas para comprar.


Zona infantil interior: o espaço está bastante sujo, vê se que não tinha limpeza frequente, estive uma semana inteira e deu para perceber que nenhum dia foi limpo. Chão bastante sujo e tapete com muito pó e porcaria o que não é nada bom para as crianças.

Almofadas do quarto: podia ser também um ponto a melhorar, as almofadas são bastante moles e desconfortáveis.

2026-08-07 • via Nuitee
R
Rui • solo_traveller • pt
8
Cons:

Diversidade no pequeno almoço

2026-08-07 • via Nuitee
E
Elshan • family_with_children • de
8
2026-08-06 • via Nuitee
C
Carina Alexandra • solo_traveller • ch
7
2026-08-06 • via Nuitee
M
Matthijs • family_with_children • be
7
Goed voor overnachtig op doorreis door Portugal. Super restaurant er recht tegenover.
Pros:

Ontbijt was lekker en uitgebreid.

Cons:

Algemene staat van het gebouw.
Goed voor op doorreis, maar niet voor langere tijd.

2026-08-06 • via Nuitee
L
Liliana • solo_traveller • pt
7
2026-08-06 • via Nuitee
F
Ferreira • solo_traveller • pt
8
2026-08-05 • via Nuitee
P
Paulo • couple • pt
1
Péssima !!!
Pros:

Simpatia dos funcionários

Cons:

Sinceramente o hotel em si não tem nada a ver com as fotos .
Á entrada do meu quarto n227 faltava chão .
O pequeno almoço uma confusão ,tinha-se de estar a pedir para os funcionários reporem os alimentos .
A cerca de atividades que estão mencionadas na booking essas mesmas atividades não existem .
Para ser muito sincero pior hotel que encontrei.
Não recomendo .

2026-08-05 • via Nuitee
M
Matteo • couple • it
5
Tutto un po lasciato andare. Poca cura in tutto
Pros:

Colazione non male. Posizione comoda

Cons:

Piscina

2026-08-04 • via Nuitee
H
Heidrun • solo_traveller • de
9
2026-08-03 • via Nuitee
E
Edgar Antonio • family_with_children • ch
5
Cons:

A televisão não funcionou

2026-08-03 • via Nuitee
L
Luis • family_with_children • pt
4
Hotel não devia estar na categoria de 4 estrelas. Sim 3 🌟 ou 3 superior .
Pros:

Localização
Fácil acesso
Estacionamento
Carregadores E.V.

Cons:

Limpeza (colchas das camas manchadas), estivemos 2 dias sem sabonete líquido mesmo após pedir na receção.
Encontramos no quarto um cartão que não era nosso no segundo dia de estadia.
Pequeno almoço fraco, tínhamos que estar sempre a solicitar tudo inclusive pratos e copos e demoravam uma eternidade a facultar o pedido.
TV não funcionava (problema da MEO)

2026-08-02 • via Nuitee
B
Bruno Alexandre • couple • pt
6
2026-08-02 • via Nuitee
K
Kane • couple • pt
5
Disappointed
Pros:

Location is great

If you have kids play room next to resturant is a good idea

Rooms were big (but old and run down)

Water pressure is good.

Cons:

Advertised as 4 star, and it is not. Closer to two star, run down and tv didnt work in the rooms so we rang up with the old was white, now yellowed phone in the room, and they said all the tvs were broken currently. Staff said on email there were vegan options for breakfast but these were not good - just ate somewhere else on the second morning.

First morning for breakfast there were no tables free so we and others ate on a sofa.

The bath was so old when you stood in the middle of it for a shower it dipped.

As a 30 year old man, xould not open the doors for the little outdoor area - door was so broken and stiff

All in all, if you're looking for somewhere to have a base from, great location. If you're looking for a nice hotel that removes hassle, this isn't it. Its functional (somewhat), and thats it.

Really disappointed as thought I was booking a nice hotel for my partners birthday.

2026-08-02 • via Nuitee
M
Monteiro • couple • pt
5
2026-07-25 • via Nuitee
R
Rui • solo_traveller • pt
8
2026-07-25 • via Nuitee
A
Ana • couple • gb
6
Pros:

Limpeza e a cama confortavel

Cons:

Nao gostei de nao ter bar aberto nao ter restaurante para um hotel de 4 estrelas foi um bocado mau as cortinas do quarto estavam rotas o espelho da casa de banho cheio de ferrugem e mais coisas

2026-07-23 • via Nuitee
A
Antonio Segurado • solo_traveller • pt
8
2026-07-23 • via Nuitee
P
Paulo Andre Lopes • family_with_children • pt
6
Falta manutenção no edifico (quartos e jardim).
Pros:

Pequeno-almoço muito bom e variado

Cons:

Checkin muito mau.
A funcionária ateimou mais de 5 vezes que eu não tinha nenhuma reserva, mesmo depois de lhe mostrar a confirmação na aplicação do booking e o débito do valor.
Foi o colega ao lado dela que lhe veio dizer que ele já tinha encontrado e qual era o número da reserva.
Para acabar nem um pedido de desculpas da parte dela…
As portas do roupeiro não funcionam devidamente, nem a de acesso à varanda.
O quarto era para 2 adultos e uma criança mas não estava inicialmente preparado para tal, depois de contactar a receção foi resolvido o lapso.

2026-07-22 • via Nuitee