Vila Park

Hotels
•
Independent
8.4 (96 reviews)
Avenida De Sines, Apartado 146, Vila Nova de Santo André, Santiago do Cacém, 7501-909 , Santiago do Cacém , PT
351-26-9750100

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Facilities

Express check-out
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Cons:
Breakfast timings
Need for renovations

Categories

Cleanliness
8.51
Guests mentioned clean rooms and a clean facility.
Service
8.68
Positive reviews about friendly staff and attentive service, particularly highlighting the reception team.
Location
8.62
Noticeable comments about the excellent location of the hotel.
Room Quality
8.17
General satisfaction with room quality, though some mention it needs a renovation.
Amenities
8.4
Good comments about available amenities, although there were some minor issues with the swimming pool.
Value for Money
8.46
Overall considered reasonable for the service and amenities offered.
Food and Beverage
8.01
Breakfast was good but had issues with availability.
Overall Experience
8.38
Overall a lovely stay, with feedback indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 23:28

Property Description

Welcome to Vila Park, a delightful retreat in the heart of Santiago do Cacém where comfort meets adventure.

Splash into Serenity: Dive into one of our two outdoor swimming pools, offering a perfect oasis for relaxation and fun. Try our recreational amenities with bicycle rentals perfect for exploring the scenic surroundings.

Dine & Unwind: Savor exquisite meals at our hotel restaurant or indulge in room service during limited hours. Enjoy your favorite refreshments at our bar/lounge or poolside bar, creating memorable moments with every sip.

Convenient Amenities: Enjoy complimentary Wi-Fi throughout the hotel, express check-in/out services, and spacious conference facilities for your events. Stay connected and relaxed in our cozy guestrooms featuring minibars and luxurious soaking bathtubs.

Join us at Vila Park, where unforgettable experiences await. Book your stay today!

Important information:

  • One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 12 and up, and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete vaccination at least 15 days prior to check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Pets

    Service animals are exempt from fees/restrictions

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 12

  • Covid

    Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

See all policies

Location

Guest Reviews

8.4
Based on 96 reviews
Cleanliness: 8.51
Service: 8.68
Location: 8.62
Room Quality: 8.17
Amenities: 8.4
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.38
E
eduardojsilva • solo_traveller • pt
9
2026-05-22 • via Nuitee
D
Diana • solo_traveller • pt
9
2026-05-22 • via Nuitee
D
Dulce • couple • pt
6
Pros:

O quarto era confortável
O pequeno almoço era satisfatório

Cons:

A piscina estava suja, cheia de ervas, ramos e verdete...não pude portanto disfrutar dela.

2026-05-21 • via Nuitee
G
Giesen • couple • ca
2
Very poor experience. Will not stay there again
Cons:

It was disappointing compared to what was advertised. No restaurant or bar and outdoor grounds and facilities were very poorly maintained and not opened. Whole hotel needs to be updated and renovated. There were no charging ports in rooms for electronics.

2026-05-20 • via Nuitee
V
Vitor • couple • pt
10
2026-05-20 • via Nuitee
M
Marta • couple • pt
6
2026-05-17 • via Nuitee
P
Petra • solo_traveller • de
7
Pros:

Großzügiger Garten mit Pool, war jedoch noch zu früh zum baden. Das Zimmer war schön,das Badezimmer ist renovierungsbedürftig. Das Personal an der Rezeption war sehr freundlich und hilfsbereit

Cons:

Es war kein Restaurant da und eine Bar hat auch gefehlt. Man könnte bei der Rezeption etwas trinken. Fr

2026-05-17 • via Nuitee
S
Sílvia • solo_traveller • pt
8
Pros:

Do conforto

Cons:

Um bocadinho antiquado

2026-05-17 • via Nuitee
D
didier • solo_traveller • fr
4
Déceptions
Pros:

L' accueil de la personne à l' entrée

Cons:

Hôtel au bout de sa vie, tout est vétuste, odeurs d' égouts dans la salle de bain,restaurant et bar fermé, beaucoup trop cher pour l' offre proposé deux étoiles de trop. Restaurants à proximité très moyen.

2026-05-16 • via Nuitee
K
Kerstin • couple • se
8
2026-05-13 • via Nuitee
M
Mariana • extended_group • pt
10
Melhor experiência que já tive
Pros:

Do pequeno almoço

Cons:

Nada

2026-05-11 • via Nuitee
J
João • extended_group • pt
8
A minha estadia foi boa esteve de acordo com a minha expectativa com uma excepção a falta do rest.
Pros:

Do hotel em geral e da simpatia e profissionalismos dos funcionários.

Cons:

O facto do restaurante estar fechado.

2026-05-09 • via Nuitee
D
Darlene • solo_traveller • pt
5
2026-05-05 • via Nuitee
O
Oinabil • solo_traveller • pt
10
2026-05-02 • via Nuitee
O
Oinabil • solo_traveller • pt
10
2026-05-02 • via Nuitee
E
Eunice • solo_traveller • pt
10
Pros:

O espaço em si tem uma boa energia, calma. Os funcionários são simpáticos. O espaço do quarto é agradável.

Cons:

Poderia ser pintado, nota-se o desgaste. Na parte da banheira é necessário substituir o silicone para dar um melhor aspecto.

2026-05-02 • via Nuitee
C
carina • couple • pt
7
Pros:

Localização.
Quarto espaçoso. Colchão e almofadas confortáveis.
Bom pequeno almoço.

Cons:

Hotel com potencial, espaço agradável mas a precisar de algumas remodelações/modernizações principalmente na zona da piscina.
Não corresponde à um hotel 4 estrelas

2026-05-01 • via Nuitee
S
Sonia • family_with_children • pt
5
Pros:

Da localização

Cons:

O pequeno almoço foi dos piores, não tinham funcionários suficientes para atender, já havia clientes a servirem-se sozinhos dentro do balcão, à hora que fomos já não havia a maior parte das coisas sem qualquer reposição, ou seja o pequeno almoço das 09:00 não é o mesmo das 10:00h, os funcionários a servirem viam-se que estavam sobrecarregados com tarefas a mais mas muito simpáticos

2026-05-01 • via Nuitee
P
Paiva • couple • pt
8
2026-04-28 • via Nuitee
N
Noelia • family_with_children • pt
9
Pros:

pequeno almoço bom, era bom ter mais pao e menos doces

2026-04-27 • via Nuitee