Ares Hotel Sultanahmet

Hotels
•
Independent
7.6 (863 reviews)
Alemdar Mah. Incili Cavus Sok. No 17, Sultanahmet, Istanbul, Istanbul, 34400 , Istanbul , TR
90-212-5276476

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Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inadequate room quality

Categories

Cleanliness
4.9
Several reviews mentioned unclean rooms and issues like mold and leaking.
Service
9.9
Many reviews praised the staff's friendliness and willingness to help.
Location
9.9
Multiple reviews highlighted the excellent location and proximity to attractions.
Room Quality
5.9
Phrases like 'minúscula' and 'old and dirty' indicate dissatisfaction with room quality.
Amenities
6.9
Some amenities received criticism for being poorly maintained.
Value for Money
8.9
Good value noted by some guests, particularly in relation to service.
Food and Beverage
5.9
Breakfast received negative remarks regarding its quality and variety.
Overall Experience
8.5
Guests had mixed feelings, overall positives balanced by significant criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:03

Property Description

Luxurious Spa and Theme Park Shuttle
Indulge in a relaxing massage at our spa and easily access a theme park shuttle for a fun day out.

Gourmet Dining Options
Savor delicious Turkish cuisine at our restaurant, Palmiye, or enjoy 24-hour room service for a cozy night in.

Convenient Amenities and Central Location
Benefit from complimentary wireless internet, free babysitting, and a business center while staying just steps away from iconic landmarks.

Immerse yourself in luxury at Ares Hotel Sultanahmet for an unforgettable experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for lunch

  • Covid

    Reservations are required for onsite COVID-19 testing

See all policies

Location

Guest Reviews

7.6
Based on 863 reviews
Cleanliness: 4.9
Service: 9.9
Location: 9.9
Room Quality: 5.9
Amenities: 6.9
Value for Money: 8.9
Food and Beverage: 5.9
Overall Experience: 8.5
S
Sharafulin • solo_traveller • kz
10
2026-06-13 • via Nuitee
A
ALEXANDROS • extended_group • gr
10
2026-06-13 • via Nuitee
A
Arvind • solo_traveller • mu
7
Pros:

Great location for people who likes to have a good view-axxessible to many facilities like metro bus and attactions

2026-06-10 • via Nuitee
S
Svetlana • family_with_children • me
10
Гостеприимство и доброжелательность ! ❤️❤️❤️
Pros:

Merhaba!
Была с сыном и его невестой с 02.06-06.06.26
Локация супер. Все рядом.
Из аэропорта на метро/трамвае и сразу с остановки в отель.
Завтрак стандартный. Удобно, кто утром привык завтракать рано. Отель находится в переулке с целой чередой ресторанов.
Номера стандартные, но чистые. Кровати удобные. Это порадовало.
Персонал очень приветливый и гостеприимный.
Чаще общались на рецепции с Юзефом, он the best!)
Терасса вечером открыта ,можно в ночи посидеть и полюбоваться на мечети( Ай София и Голубая) или утром встретить там рассвет. Была второй раз в этом отеле и вернусь еще.
Çok teşekkür ederim!❤️

2026-06-08 • via Nuitee
L
lucas • extended_group • nl
8
Perfect, especially for the price
Pros:

De locatie is uitstekend. Het ontbijt is eenvoudig, maar voldoet prima. Het personeel is erg vriendelijk en behulpzaam. Ook de kamer is, zeker gezien de prijs, van goede kwaliteit en biedt alles wat je nodig hebt. De kamer had wat dingen die net wat minder waren maar niets echt super erg of belangrijk, en al helemaal niet voor de prijs.

Cons:

Badkamer was wat minder maar niets te ergs of een afknapper, en zeker voor de prijs was het zo veel beter als verwacht.

2026-06-08 • via Nuitee
A
Andrei • solo_traveller • ru
8
2026-06-07 • via Nuitee
A
Andrei • solo_traveller • ru
8
2026-06-07 • via Nuitee
I
Igoris • family_with_children • lt
10
2026-06-07 • via Nuitee
J
János • solo_traveller • hu
6
2026-06-07 • via Nuitee
H
Hector • solo_traveller • mx
9
Feliz estancia para mí
Pros:

El trato de la gente fue increíble, la vista es tremenda y la ubicación es inmejorable

Cons:

No es una habitación amplia, no funcionaba la calefacción aunque afortunadamente no fue necesaria, y tiene poca iluminación

2026-06-06 • via Nuitee
F
Francois • solo_traveller • fr
5
Passable mais peu mieux faire.
Pros:

L'emplacement de cet hôtel est vraiment idéal pour pouvoir visiter les incontournables d'Istanbul. De plus, la terrasse a vraiment une vue imprenable sur ces sites.

Cons:

J'ai pris cet hôtel car il y avait le petit déjeuner inclus. Malheureusement, il n'était vraiment pas à la hauteur d'un petit déjeuner qu'on peut trouver et servir en Turquie. Par ailleurs, dans la chambre réservée, il n'y avait absolument aucune isolation alors j'ai passé ma première nuit complètement gelée. De plus, il y avait des trous dans les draps et il n'y avait pas d'eau chaude le soir avant de se coucher. Il y avait un téléphone dans la chambre, mais il n'y avait pas le fil ... De plus, il était précisé qu'il y avait une prise près du lit, mais ce n'était pas le cas. Je devais débrancher la télévision pour pouvoir charger mon téléphone.
On m'a changée de chambre, elle était un peu plus propre et mieux équipée. Mais les trois premiers jours, en prenant ma douche le soir, il n'y avait pas d'eau chaude.

2026-06-01 • via Nuitee
A
Ali • solo_traveller • no
10
Pros:

Reseption personal Josef was goood as usually helpsom and happy alle time. Ali was very good. Give me advise and help me to find some products and really good personal alle . The maid from was very good give me serviette ask me if need to clear .it's good place .for good price

Cons:

Tv boring. Just Turkish. Internet good but not top
Brekfast normal but what you expect from this price..
Just this

2026-05-30 • via Nuitee
G
Gul • solo_traveller • us
10
Excellent
Pros:

Very clean and very close from sultan mosque and grand bazar like 50miter . Also they have 4floor open restaurant you can see mosque and good view from there .

Cons:

Nothing

2026-05-29 • via Nuitee
J
Josefin • couple • se
10
Fantastisk trevligt läge, personalen i lobbyn var mycket hjälpsamma
Pros:

Läget och personalen

Cons:

Frukosten. Fanns inga valmöjligheter, bara en färdig tallrik.

2026-05-26 • via Nuitee
D
Danielle • solo_traveller • fr
8
C'était très pratique pour moi et les gens de l'hôtel très gentils.
Pros:

Emplacement parfait, pour les principales visites de monuments et extrêmement pratique et bien placé, pour le tram. Chambre en arrière, donc silencieuse, mais sans vue. Tout le personnel est gentil, à l'écoute. Une navette existe de l'aéroport à l'hôtel et vice versa. Il faut compter 1H30 et la vision totale de la ville.

Cons:

Dans ma chambre côté cour, donc sans vue, si vous mettez la climatisation dans les étages en dessous, alors le bruit est insupportable.

2026-05-25 • via Nuitee
K
Kamoliddin • extended_group • uz
10
Pros:

Здравствуйте всем . Я уже как 4 раз был Стамбуле . И могу сказать лишь одно . Персонал очень хороший . Добрый . Особенно Ясуфбей . Хорошое местоположение

2026-05-25 • via Nuitee
P
Phil • solo_traveller • gb
8
2026-05-24 • via Nuitee
D
Daniela • solo_traveller • it
10
Ares Hotel posizione eccellente
Pros:

Io e la mia amica siamo appena tornate da Istanbul dove abbiamo alloggiato all'hotel ARES. Ci siamo trovate benissimo perché nella semplicità è stata la nostra tranquillità sentendoci come a casa. Aytan è sempre stato gentilissimo.
La pulizia è stata perfetta.
Il terrazzo con una vista stupenda di Santa Sofia.
Posizione eccellente di fronte alla Piazza Sultanahmet.
Il tram T1 a cca. 400 m.

Cons:

Nulla

2026-05-21 • via Nuitee
M
MOTOE • solo_traveller • jp
4
次は泊まらない
Pros:

場所だけは最高。
お湯が問題なく出た。

Cons:

朝食が毎日同じ。
シャワーブースが狭い。
テレビが使えない、一度セットしに来てくれたがほぼ見れない。

2026-05-18 • via Nuitee
M
Mehmet Burak • extended_group • gb
10
Pros:

Perfect location, very helpful staff.

2026-05-17 • via Nuitee