Ares Hotel Sultanahmet

Hotels
•
Independent
7.6 (863 reviews)
Alemdar Mah. Incili Cavus Sok. No 17, Sultanahmet, Istanbul, Istanbul, 34400 , Istanbul , TR
90-212-5276476

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Facilities

Full-service spa
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inadequate room quality

Categories

Cleanliness
4.9
Several reviews mentioned unclean rooms and issues like mold and leaking.
Service
9.9
Many reviews praised the staff's friendliness and willingness to help.
Location
9.9
Multiple reviews highlighted the excellent location and proximity to attractions.
Room Quality
5.9
Phrases like 'minúscula' and 'old and dirty' indicate dissatisfaction with room quality.
Amenities
6.9
Some amenities received criticism for being poorly maintained.
Value for Money
8.9
Good value noted by some guests, particularly in relation to service.
Food and Beverage
5.9
Breakfast received negative remarks regarding its quality and variety.
Overall Experience
8.5
Guests had mixed feelings, overall positives balanced by significant criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:03

Property Description

Luxurious Spa and Theme Park Shuttle
Indulge in a relaxing massage at our spa and easily access a theme park shuttle for a fun day out.

Gourmet Dining Options
Savor delicious Turkish cuisine at our restaurant, Palmiye, or enjoy 24-hour room service for a cozy night in.

Convenient Amenities and Central Location
Benefit from complimentary wireless internet, free babysitting, and a business center while staying just steps away from iconic landmarks.

Immerse yourself in luxury at Ares Hotel Sultanahmet for an unforgettable experience.

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • General

    Individually-wrapped food options are available for dinner

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for lunch

  • Covid

    Reservations are required for onsite COVID-19 testing

See all policies

Location

Guest Reviews

7.6
Based on 863 reviews
Cleanliness: 4.9
Service: 9.9
Location: 9.9
Room Quality: 5.9
Amenities: 6.9
Value for Money: 8.9
Food and Beverage: 5.9
Overall Experience: 8.5
A
Adeel • solo_traveller • om
7
2026-07-03 • via Nuitee
M
meshal300 • extended_group • kw
10
Great place to stay.
Pros:

everything is around you and the stuff are very helpful.

2026-06-30 • via Nuitee
G
gep_ • extended_group • cz
10
Pros:

Good location. Sympathy staff (Joseph). Good breakfest

2026-06-30 • via Nuitee
V
VITALII • solo_traveller • ru
10
Базилика Цистерна
Pros:

То что я хотел, то и получил . Это вид. Дружелюбный персонал. Номер с видом. Из ресторана, открывается ещё более красивый вид

Cons:

Ну сказать, что не понравилось, нельзя, просто комментарии. Номер уставший, особенно ванная, но всё работает хорошо. Завтрак скромный, но и цена не большая за номер.

2026-06-29 • via Nuitee
G
Gene • solo_traveller • us
10
Very satisfied, very courteous staff, good food, great value for the price.
Pros:

Excellent location, safe area for tourists, lots of historic sites and stores and places to eat in the neighborhood. Clean place too. Fantastic views from the rooftop cafe.

Cons:

All seemed fine.

2026-06-29 • via Nuitee
F
Folashade Theresa • solo_traveller • se
9
My stay was very fantastic and homely. I would love to visit Ares Hotel again.
Pros:

The location is ok.
The staffs were very nice and good, Joseph and Alli were expectional good and the two ladies working in the kitchen and the cleaners. They were all helpful.

Cons:

The floor drain in the bathroom need more attention.

2026-06-26 • via Nuitee
M
Me Sabbagh • solo_traveller • kw
10
Pros:

Location, Staff are amazing all of them,
Value of money, Terrace with super view, So calm no noise.

Cons:

Breakfast little limited

2026-06-24 • via Nuitee
E
Eszter Borbála • solo_traveller • hu
9
Pros:

Nagyon jó árban van, tökéletes helyen. Pár perc sétára megtalálható minden nagyobb látnivaló.
A személyzet kedves és segítőkész volt. A szállás kényelmes és tiszta.
A reggeli ár érték arányban megfelelő volt.

Cons:

A reggeli lehetne egy kicsit változatosabb.

2026-06-23 • via Nuitee
D
Debra • solo_traveller • ca
10
Location was perfect
Pros:

The staff were exceptional.

Cons:

Nothing

2026-06-23 • via Nuitee
B
Barbara • extended_group • it
9
Indimenticabile Istanbul
Pros:

Ottima posizione e vista bellissima

Cons:

La terrazza in cui si poteva comodamente bere un buonissimo tè oppure gustare un’ottima cena con fresco e vista mozzafiato

2026-06-22 • via Nuitee
R
RUAIRIDH • solo_traveller • th
7
Great location.
Pros:

The location is excellent for many of the main sights. Trams very near. Ali was exceptional in liaising airport transport and he and Josef provided excellent service throughout. Plentiful restaurants all around the walking only zone.

Cons:

Breakfast was not buffet and unchanging every day. Not very exciting.

2026-06-21 • via Nuitee
J
j3d13004 • solo_traveller • fr
10
Pros:

Très bon emplacement proche des monuments et du tramway.
Merci à Joseph et à toute l'équipe.

2026-06-20 • via Nuitee
N
Nana • extended_group • us
9
2026-06-17 • via Nuitee
K
Kevin • extended_group • us
7
Great friendly staff. Be prepared for multiple calls of worship from 5am to 11pm
Pros:

The location was unbelievable.

Cons:

Small rooms

2026-06-15 • via Nuitee
R
rosina • solo_traveller • be
9
A faire ,le personnel etait ,le patron sympa
Pros:

Personel super , et tres.bien placer au centre,pres de la mosque bleu pas loin,

Cons:

Ca allais pour dormir

2026-06-14 • via Nuitee
A
ALEXANDROS • extended_group • gr
10
2026-06-13 • via Nuitee
S
Sharafulin • solo_traveller • kz
10
2026-06-13 • via Nuitee
A
Arvind • solo_traveller • mu
7
Pros:

Great location for people who likes to have a good view-axxessible to many facilities like metro bus and attactions

2026-06-10 • via Nuitee
S
Svetlana • family_with_children • me
10
Гостеприимство и доброжелательность ! ❤️❤️❤️
Pros:

Merhaba!
Была с сыном и его невестой с 02.06-06.06.26
Локация супер. Все рядом.
Из аэропорта на метро/трамвае и сразу с остановки в отель.
Завтрак стандартный. Удобно, кто утром привык завтракать рано. Отель находится в переулке с целой чередой ресторанов.
Номера стандартные, но чистые. Кровати удобные. Это порадовало.
Персонал очень приветливый и гостеприимный.
Чаще общались на рецепции с Юзефом, он the best!)
Терасса вечером открыта ,можно в ночи посидеть и полюбоваться на мечети( Ай София и Голубая) или утром встретить там рассвет. Была второй раз в этом отеле и вернусь еще.
Çok teşekkür ederim!❤️

2026-06-08 • via Nuitee
L
lucas • extended_group • nl
8
Perfect, especially for the price
Pros:

De locatie is uitstekend. Het ontbijt is eenvoudig, maar voldoet prima. Het personeel is erg vriendelijk en behulpzaam. Ook de kamer is, zeker gezien de prijs, van goede kwaliteit en biedt alles wat je nodig hebt. De kamer had wat dingen die net wat minder waren maar niets echt super erg of belangrijk, en al helemaal niet voor de prijs.

Cons:

Badkamer was wat minder maar niets te ergs of een afknapper, en zeker voor de prijs was het zo veel beter als verwacht.

2026-06-08 • via Nuitee