Hotel San Martin

Hotels
•
Independent
8.8 (133 reviews)
Av. San Martín No. 8-164, Cartagena, Bolivar, 130015 , Cartagena , CO
57-56-654631

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Facilities

Free breakfast
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Wheelchair accessible
Free breakfast
See all facilities

Review Highlights

Pros:
Convenient location
Great customer service
Cons:
AC units need upgrade
Limited amenities

Categories

Cleanliness
8.34
The hotel was clean, but some updates are needed.
Service
9.31
Amazing customer service highlighted in multiple reviews.
Location
9.35
Strategic location with easy access to amenities.
Room Quality
8.3
Rooms are adequate but need upgrades, especially AC units.
Amenities
8.33
Limited amenities noted, but satisfactory for the stay.
Value for Money
8.79
Great price for the value provided.
Food and Beverage
8.84
Breakfast is good enough, though not exceptional.
Overall Experience
9.11
Overall a pleasant stay with good value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:32

Property Description

Experience the charm of Hotel San Martin, nestled in the heart of Cartagena's vibrant Bocagrande neighborhood.

Unforgettable Dining
Indulge in delectable meals at Bar Arcos, where you can enjoy lunch or dinner. Prefer a cozy night in? Room service is available during limited hours, ensuring your needs are met.

Modern Comforts
Our 41 air-conditioned rooms are your sanctuary, featuring minibars, down comforters, and premium bedding for the ultimate restful retreat. Stay connected with complimentary Wi-Fi and unwind with our cable programming.

Convenient Amenities
With a 24-hour front desk, complimentary continental breakfast served daily, and safe deposit options, you’ll find everything you need right at your fingertips.

Don’t miss out on a memorable stay—book your room at Hotel San Martin today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Events/parties not allowed

  • Accessibility

    No elevators

  • Covid

    Property does not offer onsite COVID-19 testing

See all policies

Location

Guest Reviews

8.8
Based on 133 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.11
E
Espinosa • couple • co
8
Cons:

El desayuno

2026-06-19 • via Nuitee
T
Tafur • family_with_children • pe
10
Pros:

Habitación limpia y fresca por el aire acondicionado
La cama super cómoda. Los baños limpios. El perslnal amable. El desayuno muy rico y te dan varias opciones a elegir.

2026-06-17 • via Nuitee
Y
YEYSON • solo_traveller • co
10
2026-06-12 • via Nuitee
R
Restrepo • couple • co
10
2026-06-11 • via Nuitee
C
Carlos • solo_traveller • us
9
Pros:

Counter staff very polite and nice

Cons:

Breakfast terrible

2026-06-01 • via Nuitee
L
Leonardo • solo_traveller • co
10
Excelencia
Pros:

La atención y amabilidad de todos sus empleados, respetuosos, amables y siempre dispuestos a ayudar

Cons:

De pronto y sin ser urgente las instalaciones del comedor podrían ser mejores

2026-05-25 • via Nuitee
P
piedad • couple • co
4
Pros:

Ubicación

Cons:

Las instalaciones

2026-05-25 • via Nuitee
L
Lizet • family_with_children • ca
9
muy bueno
Pros:

todo muy bien

2026-05-23 • via Nuitee
M
Mercedes • solo_traveller • cl
7
BUEN LUGAR, ECONOMICO, BIEN UBICADO.
Pros:

BUENA UBICACIÓN EN SECTOR BOCA GRANDE, MUY FACIL DE TOMAR UBER PARA IR A CONOCER O DESPLAZARSE DENTRO DE LA CIUDAD. SE PUEDE CAMINAR A RESTAURANTES CERCANOS, PERO CON CUIDADO LAS VEREDAS ESTÁN EN MUY MAL ESTADO. LA HABITACIÓN COMODA, BUEN AIRE ACONDICIONADO Y BUENA SMART TV

Cons:

EL DESAYUNO ERA SIEMPRE EL MISMO, NO BUFFET SI NO QUE SERVIDO A LA MESA, NO MALO PERO ESCASO Y SIMPLE. NO SALIA AGUA CALIENTE EN LA DUCHA DE LA HABITACIÓN A PESAR DE DEJAR EL AGUA CORRIENDO MUCHO TIEMPO.

2026-05-22 • via Nuitee
A
Alexandra • solo_traveller • co
10
2026-05-19 • via Nuitee
L
Leonor • solo_traveller • co
8
Cons:

El desayuno debería ser bufet

2026-05-16 • via Nuitee
C
Contreras Britto • solo_traveller • co
10
Pros:

Todo

2026-05-14 • via Nuitee
S
Sandrita Muñoz • solo_traveller • co
8
2026-05-11 • via Nuitee
F
fernando • solo_traveller • co
9
Bien
Pros:

Ubicacion

2026-05-09 • via Nuitee
Y
YANETH • solo_traveller • ve
10
Pros:

Excelente ubicacion y atención lo recomiendo

Cons:

No habia servicio de telefonia interna para comunicarse en recepción o en el restaurante desde en la habitación

2026-05-06 • via Nuitee
D
Dominique • solo_traveller • uy
7
Pros:

La ubicación es buena, muy céntrica. Esta todo muy limpio y las habitaciones son cómodas

Cons:

El desayuno es pobre. No es buffet. Tenes que sentarte en las mesas de afuera del hotel, donde hay mucho ruido porque la calle es transitada, esperar a que te atiendan (en una oportunidad 30 minutos), pedir entre una escasa cantidad de opciones y esperar que lo traigan.
No hay agua caliente. Ya sé que en colombia es común que en las casas no haya agua caliente en la ducha, pero no lo esperaba en un hotel.

2026-04-29 • via Nuitee
J
Joaquin Guillermo • solo_traveller • us
10
Pros:

la limpieza cada dia y eran impecables

Cons:

el dezayuno

2026-04-20 • via Nuitee
J
JAIRO ARDILA ALVAREZ • solo_traveller • co
10
2026-04-15 • via Nuitee
D
Daniela • family_with_children • cl
10
Pros:

La ubicación y la limpieza

2026-04-14 • via Nuitee
Y
yris letier • extended_group • br
9
2026-04-13 • via Nuitee