HOTEL MYSTAYS Kanazawa Castle

Hotels
•
Mystays Hotel Group
7.9 (2255 reviews)
Konohana 10-17 , Kanazawa , JP
+81 76-223-6300

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Very close to Kanazawa Station / excellent location
Spacious rooms and comfortable beds reported by multiple guests
Friendly and helpful staff (frequently mentioned)
Onsen / public bath available
Many nearby dining options; convenient for sightseeing
Cons:
Cleanliness issues in some cases (moldy smell, dirty cup) and crowded onsen
Overcrowded/insufficient showers in public bath causing queues
Small bathrooms and awkward shower/sink layouts in some rooms
Laundry dryer performance poor; drying leaves clothes dripping
Some inconsistent or poor front desk service reported
Large hotel can feel impersonal; paid parking can be inconvenient
Noise from outside noted by a guest
Minor maintenance issues (e.g., bedside light not working)

Categories

Cleanliness
6.2
Mixed reports: several guests praised clean rooms but multiple mentions of moldy smells in a deluxe twin, a dirty cup, and crowded/less-clean public onsen facilities lowered the score.
Service
8
Generally friendly and helpful staff noted by many guests, though a few reports call out poor front desk interactions and inconsistent responses that prevent a top score.
Location
9.3
Repeatedly described as very close to Kanazawa Station and convenient for sightseeing and dining; location is one of the strongest aspects.
Room Quality
7.6
Many guests found rooms spacious and beds comfortable; some complaints about small bathrooms, awkward shower/sink layouts, and occasional maintenance issues.
Amenities
7
Onsen and laundry facilities are available and valued, but reports of overcrowded baths, insufficient shower capacity, limited dryers and impersonal scale of the hotel reduce the score.
Value for Money
9.9
Not directly discussed in reviews; assigned above the overall target to balance lower cleanliness/amenities scores while reflecting generally positive comments about room comfort and location.
Food and Beverage
7.4
Breakfast options noted as limited for international tastes and coffee quality was criticized by some; no major praise or severe complaints otherwise.
Overall Experience
7.8
Overall mixed but positive: many guests would stay again and praise convenience and comfort, while issues with baths, some service inconsistencies and isolated cleanliness problems temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Japanese Restaurant and Traditional Public Baths
Hotel MyStays Kanazawa Castle offers a unique experience with its Japanese restaurant serving authentic cuisine and traditional public baths for relaxation after a day of exploring.

Convenient Location and Nearby Attractions
Situated just a short walk from JR Kanazawa Train Station, guests have easy access to transportation. Additionally, popular attractions like Kenroku-en Garden and Kanazawa Castle are a short drive away, making it a perfect base for sightseeing.

Modern Amenities and Services
The hotel provides modern comforts such as air-conditioned rooms with essential amenities like a flat-screen TV and private bathroom. Guests can also enjoy free WiFi, buffet breakfast with local ingredients, and a 24-hour reception for a hassle-free stay.

Book your stay at Hotel MyStays Kanazawa Castle for a memorable and convenient experience.

Important information:

Please note, the credit card that was used to guarantee the reservation will be charged with applicable cancelation charges in the event of cancelation after the cancelation deadline.

The full amount of the reservation must be paid at check-in.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KMQ

Location

Guest Reviews

7.9
Based on 2255 reviews
Cleanliness: 6.2
Service: 8
Location: 9.3
Room Quality: 7.6
Amenities: 7
Value for Money: 9.9
Food and Beverage: 7.4
Overall Experience: 7.8
Y
Yoshiro • family_with_children • jp
2
Cons:

デラックスツインのお部屋に宿泊。部屋に入った瞬間からカビの臭い…ベッドの周りもカビの臭いと牛乳？の腐った臭いがして気持ち悪かったです

2026-10-31 • via Nuitee
M
MEGUMI • couple • jp
6
ありがとうございます。他のところはよかったです。
Pros:

駅から近くて快適でした。

Cons:

コップの底が汚れていた。

2026-10-31 • via Nuitee
T
TETSUYA • family_with_children • jp
10
2026-10-30 • via Nuitee
M
Miwa • family_with_children • jp
8
2026-10-28 • via Nuitee
M
Maynard • family_with_children • nz
7
Pros:

Close to the station, nice onsen.

Cons:

A very large hotel, due to that un personal and business like

2026-10-27 • via Nuitee
F
Fernanda • couple • ca
8
Pros:

Very comfortable and clean room. The hotel is close to Kanazawa Station.

Cons:

There is a microwave on the first floor, in the living room; it would be nice to have a place where one could eat more comfortably.

2026-10-27 • via Nuitee
I
Ignacia Toro • family_with_children • cl
10
Pros:

Todo ok, personal sumamente amable. Muy cerca de la estación. Varios lugares para comer.

Cons:

Estaba todo ok.

2026-10-27 • via Nuitee
A
Agustin Octavio • couple • ar
9
Excelente
Pros:

El hotel estaba impecable. La habitación era muy amplia y cómoda. Me toco en el piso 9 por lo que tenía una buena vista de la ciudad. La ubicación del hotel es muy buena, esta cerca de la estación de Kanazawa por lo que tenia acceso a todo lo que podia llegar a necesitar

2026-10-27 • via Nuitee
R
Robert • couple • ch
9
2026-10-27 • via Nuitee
知子 • family_with_children • jp
8
Pros:

お風呂

Cons:

外の音がうるさかった

2026-10-27 • via Nuitee
A
Anna • couple • it
8
2026-10-26 • via Nuitee
Y
YOSHIAKI • couple • jp
9
また泊まりたいです。
Pros:

駅から程良い距離でお部屋もキレイ、十分な広さがありました。

Cons:

ありません

2026-10-26 • via Nuitee
Y
yoshiyuki • solo_traveller • jp
4
2026-10-26 • via Nuitee
中村 • couple • jp
6
一泊なら許せる
Pros:

立地

Cons:

部屋のシャワールームの洗面台が棚と水道の位置が絶妙に悪く使いづらい
部屋と大浴場共に水圧が無くすすぐのに時間がかかる。
大浴場のシャワーが圧倒的に足りずシャワーまちが何人もいた

2026-10-25 • via Nuitee
H
HollyChoi • family_with_children • hk
7
Pros:

位置算方便，安靜

Cons:

溫泉人多不乾淨，房間有點狹窄

2026-10-24 • via Nuitee
S
Sole Te • family_with_children • es
9
Buen hotel.
Pros:

Buena ubicación. Personal muy amable.

Cons:

Al desayuno le faltan más opciones internacionales. Se agradecería el café con leche de verdad, no con minidosis de nata. La habitación es un poco justa de tamaño. La opción de secado de las lavadoras es muy deficiente y sale la ropa chorreando.

2026-10-23 • via Nuitee
E
Eva • family_with_children • it
9
2026-10-23 • via Nuitee
I
Imogen • solo_traveller • gb
9
Pros:

Great location, friendly staff.

2026-10-21 • via Nuitee
J
Jan • couple • nz
9
2026-10-21 • via Nuitee
E
Eleonora • couple • it
9
Pros:

la camera era davvero grande, cosa difficile da trovare in Giappone.

Cons:

non era compresa la colazione

2026-10-20 • via Nuitee