Holiday Inn Birmingham - Hoover by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (488 reviews)
2901 John Hawkins Parkway , Birmingham , US
+1 205-739-2700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable beds
Property and rooms described as new/very clean
Very convenient location for dining/shopping/venues
Several mentions of friendly, helpful staff (e.g., Taryn)
Good in-room amenities for some rooms (shower size, refrigerator, microwave)
Multiple guests described stays as great value or affordable
Cons:
Breakfast frequently not included despite booking; extra charge reported
Slow or inattentive check-in and inconsistent staff responsiveness
Room issues: AC not working, dripping shower, non-working phone, shade problems
Elevator problems (out of service or only one working)
Pool missing or very small; no hot tub
Limited parking availability
Noise in some areas and occasional weed smell on a floor
At least one guest reported being left without a room (room given away)

Categories

Cleanliness
9
Multiple guests described the property and rooms as new and very clean; isolated issues reported (4th-floor weed smell, an uncomfortable sofa).
Service
8.8
Mixed service feedback: several reports of friendly, helpful staff (specific praise for Taryn and other attendants) but also instances of slow or inattentive check-in and inconsistent staff responsiveness.
Location
9.8
Consistently praised as an excellent, convenient location for dining, shopping and local venues (stardome comedy club).
Room Quality
7.8
Beds frequently described as very comfortable and rooms appropriately sized; however multiple room issues were reported (AC not working, dripping shower, non-working phone, remote-less shade, some rooms with poor sofa).
Amenities
6.8
Several amenity problems: breakfast often charged despite booking claims, elevators out of service/only one working, pool missing or small, no hot tub requested by guests, limited parking.
Value for Money
9
Mixed signals in reviews: some guests called the stay great value and affordable, while others felt price was high especially when breakfast charged separately; overall skewed positive in many comments.
Food and Beverage
6
Multiple complaints about breakfast not being included, limited options and extra charges; a few guests had no issues but sentiment is predominantly negative for F&B.
Overall Experience
9.2
Overall stays were often described as excellent or great value with helpful staff and comfortable beds, but several notable service/amenity problems tempered some guests' experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Amenities

Featuring an indoor pool, 24-hour fitness centre, and free property-wide WiFi, Holiday Inn Hoover offers a luxurious stay for guests.

Comfortable Rooms

Each guest room is equipped with a satellite TV, microwave, small refrigerator, desk, and hairdryer. Upgrade to select rooms for a spa bath experience.

Convenient Location

Located just 3 km from Riverchase Galleria and 15 km from Oxmoor Valley Golf Course, guests have easy access to shopping and leisure activities. Explore nearby attractions like Aldridge Botanical Gardens and enjoy a short drive to Birmingham Shuttlesworth International Airport.

Experience comfort and convenience at Holiday Inn Hoover - book your stay now for an unforgettable trip!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHM

Location

Guest Reviews

8.3
Based on 488 reviews
Cleanliness: 9
Service: 8.8
Location: 9.8
Room Quality: 7.8
Amenities: 6.8
Value for Money: 9
Food and Beverage: 6
Overall Experience: 9.2
H
Hare • extended_group • us
10
2026-11-05 • via Nuitee
S
Shedeka • couple • us
3
I wasnt happy at all totally embarrassed
Pros:

The room

Cons:

Well your employee asked if I was pregnant that was pretty rude in front of people so disrespectful

2026-11-05 • via Nuitee
F
Floy • couple • us
5
I will never stay there again and would advise others the same.
Pros:

Location

Cons:

Unfriendly, not welcoming at all.

2026-11-04 • via Nuitee
N
Nathaniel • solo_traveller • us
10
2026-11-03 • via Nuitee
B
Bobby • family_with_children • us
10
2026-10-29 • via Nuitee
B
Bowdoin • family_with_children • us
10
Perfect
Pros:

The location is perfect for the stardome comedy club and shopping.

Cons:

One of the elevators was out of service at the time.

2026-10-25 • via Nuitee
A
Amanda • family_with_children • us
3
Not great...
Pros:

The bed was amazing.

Cons:

I waited for almost 30 minutes to check in after a long day of driving. When the desk attendant finally appeared, it seemed as if he had just woke up. After we finally got to our room, there were loud noises all night. For what we paid for the room this was a big disappointment. The shower was dripping all night as well. Also when I booked the room it stated free breakfast included. When we got there it was posted that it cost $13.99 extra per person. We left early and went to breakfast elsewhere.

2026-10-25 • via Nuitee
A
Amy • couple • us
6
The experience fell short of the standards typically associated with Holiday Inn.
Pros:

The property is situated in an excellent location. The room dimensions were appropriate, and the bed provided a high level of comfort. Staff wasn’t attentive as he should have been but over all was decent enough to make my night better

Cons:

Had to change rooms due to the fact the air wasn’t working and it was 85 degrees in the room. The window shade didn’t have a remote, so it was open. The phone didn’t work. The breakfast wasn’t worth the money; I could have gone to a restaurant for the price. They had a quiet hour, but it was a school in the building, so it wasn’t quiet at all up until after 12. One more thing only one elevator working so that wasn’t a good look

2026-10-22 • via Nuitee
G
Ge • couple • us
8
It is good quiet hotel.
Pros:

It is new and clean hotel.

Cons:

I booked it with Booking.com, It said Breakfast was included. After we Checked in , Stuff asked us to pay $13/per person for break fast.

2026-10-20 • via Nuitee
N
Nils • couple • us
10
2026-10-16 • via Nuitee
H
Hwasoo • couple • kr
10
2026-10-09 • via Nuitee
B
B • family_with_children • us
2
2026-10-08 • via Nuitee
L
LaToya • family_with_children • us
10
This was a rare, awesome experience for a great value!
Pros:

It was a great experience! Everything was awesome!

Cons:

The only thing that I could have thought of was a walk in shower. I didn’t have any complaints

2026-10-07 • via Nuitee
B
Be • family_with_children • de
8
Gut
Pros:

Wir waren nur auf der Durchreise, dahe war die Lage für uns optimal. Ansonsten ein gutes Hotelzimmer. Alles hat gepasst.

Cons:

Ich hatte über booking Zimmer MIT Frühstück gebucht. Das wurde morgens von einer Dame, die während des Frühstücks die Zimmernummern aufgenommen hat, aber verneint. Sie gab uns das Frühstück dann aus "Kulanz".

2026-10-07 • via Nuitee
D
Daniel • couple • us
10
Great and affordable place to stay!
Pros:

Wonderful

Cons:

Nothing

2026-09-17 • via Nuitee
K
Katie • solo_traveller • us
6
2026-09-14 • via Nuitee
S
Stull • solo_traveller • us
1
Pros:

Gave my room away left me stranded

2026-09-14 • via Nuitee
J
John • couple • us
10
Great location for places to eat. Room very clean and bed very comfortable. Breakfast was good and the lady over seeing
Pros:

Very clean, staff very professional and helpful.

2026-09-10 • via Nuitee
L
LIA • couple • us
10
2026-09-08 • via Nuitee
A
Amber • extended_group • us
10
2026-09-07 • via Nuitee