New Otani Inn Yokohama Premium

Hotels
8.4 (2282 reviews)
Naka-ku Sakuragicho 1-1-7 , Yokohama , jp
+81 45-210-0707

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Beautiful views
Cons:
Cleanliness issues
High prices
Average breakfast quality

Categories

Cleanliness
7.73
One review mentioned dust and unclean spots in the corners.
Service
9.2
The front desk staff were excellent and very helpful.
Location
9.24
The hotel was in a very convenient location right by the train station and above the shopping mall.
Room Quality
8.19
Rooms had beautiful views, but some concerns about cleanliness.
Amenities
8.22
Facilities mentioned were adequate, though some guests indicated improvements could be made.
Value for Money
7.68
Some guests felt the price was high for the experience provided.
Food and Beverage
7.73
Breakfast offerings received mixed reviews, with some items being of poor quality.
Overall Experience
9.2
Most reviews highlight a wonderful stay and overall satisfaction with the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:29

Property Description

Modern Rooms with Free WiFi
New Otani Inn Yokohama Premium offers modern rooms equipped with free WiFi, ensuring guests stay connected throughout their visit. The contemporary design and comfortable amenities provide a relaxing retreat after a day of exploring Yokohama.

Dining Options at Colette Mare Shopping Centre
Connected to the hotel, Colette Mare shopping centre offers a variety of dining options for guests to enjoy. From local cuisine to international flavors, there is something to satisfy every palate. Don't miss the chance to indulge in a culinary adventure just steps away from your room.

Convenient Location for Sightseeing
Situated just a minute's walk from JR Sakuragicho Station, the hotel provides easy access to popular attractions like Yokohama Landmark Tower, Red Brick Warehouse, and China Town. With Haneda Airport only a 30-minute drive away, New Otani Inn Yokohama Premium is the perfect base for exploring the vibrant city of Yokohama.

Experience comfort, convenience, and culinary delights at New Otani Inn Yokohama Premium. Book your stay now for an unforgettable journey in Yokohama.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Location

Guest Reviews

8.4
Based on 2282 reviews
Cleanliness: 7.73
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 7.73
Overall Experience: 9.2
C
Colleen • couple • sg
8
Pros:

Great location and good size room.

Cons:

Have to take 2 different elevators to get to room

2026-08-29 • via Nuitee
L
Lulian • family_with_children • cn
10
还会再来
Pros:

Perfect location, nice staffs, wonderful view , convenient transportation

Cons:

Nothing

2026-08-29 • via Nuitee
C
Chingjui • solo_traveller • tw
9
Pros:

絕佳的風景點及超方便地點，樓下就有超市飲食方便

Cons:

無法洗自助洗衣

2026-08-28 • via Nuitee
Y
Yu Hsuan • couple • tw
8
2026-08-28 • via Nuitee
S
SAYURI • couple • jp
10
夢心地
Pros:

ロケーション最高でした。
スタッフの方々の笑顔、サービスも日常を忘れられるくらい素敵な二日間でした

Cons:

特になし

2026-08-27 • via Nuitee
P
Pamela • couple • jp
10
Excellent stay in s perfect location
Pros:

Fabulous location, a couple of minutes from Sakuragicho station and connected to Collette Mare shopping mall which has 2 restaurant floors.

2026-08-24 • via Nuitee
L
Lam • family_with_children • hk
8
Pros:

到火車站只係兩分半鐘時間

Cons:

冷氣出風口很污糟很多麈

2026-08-23 • via Nuitee
H
HIROYUKI • couple • jp
10
良い
Pros:

清潔

Cons:

なし

2026-08-23 • via Nuitee
M
maroussia • family_with_children • fr
9
Pros:

Localisation parfaite à 2 min de la gare et vue magnifique

2026-08-23 • via Nuitee
K
Kate • solo_traveller • sg
9
Pros:

Good location.

Cons:

Nil

2026-08-22 • via Nuitee
K
kaz • couple • jp
7
まぁ〜良かった
Pros:

スタッフ

Cons:

部屋のでんき、スイッチ
清掃

2026-08-21 • via Nuitee
佐藤 • family_with_children • jp
9
2026-08-20 • via Nuitee
Y
Yu Chieh • couple • tw
7
2026-08-18 • via Nuitee
Y
Yu Chieh • couple • tw
7
2026-08-18 • via Nuitee
N
Nguyễn • couple • jp
9
Đẹp và mệt
Pros:

Nên thử đi 1 lần

Cons:

Cảnh đẹp về đêm

2026-08-12 • via Nuitee
C
CONG HUNG • couple • jp
4
Một trải nghiệm tồi tệ .. tôi vào xem phòng mà phải bỏ đi luôn , đặt phòng khác ở khách sạn bên cạnh
Pros:

quá tệ ! Phòng chật chội , view xấu

Cons:

quá tệ ! Phòng chật chội , view xấu

2026-08-11 • via Nuitee
Y
Yuko • solo_traveller • de
9
Ein schöner Meerblick vom Zimmer
Pros:

Sehr freundliche Mitarbeiter (aber ich habe in Japan noch nie anders erlebt) und die Lage war sehr gut. Ganz Nah am Bahnhof und kommt man direkt zum Shoppingcenter. Man konnte gleich verschiedene Restaurants und supermarkt finden. Außerdem war der Blick vom Hotelzimmer sehr schön, konnte ich den Hafen und das Meer genießen.

Cons:

Nichts...

2026-08-11 • via Nuitee
E
Elaine • family_with_children • ca
8
Nice view, great location
Pros:

We had a bay view room and it was spectacular. Location was right in the middle of everything and so convenient.

Cons:

Rooms had very few electrical outlets. Some cosmetic damage on the walls made it look a bit old. Pillows were not that comfy.

2026-08-11 • via Nuitee
Y
Yuki • couple • jp
3
立地のみ。
Pros:

立地や周りのお店の多さは良いです

Cons:

各部屋の扉の音がうるさい上に振動も強い。扉を間違えて開けられてるのかと不安になるレベル。
朝食時カード決済が不可(機会の準備をしていない)。スタッフの対応がレストランもフロントもホテル内作業員も雑な点が多いというか、敬意を感じない事が多々あり満足度がかなり下がりました。
部屋は想像以上に狭めです。フロントで街側ビューと説明されましたが、謎の敷地しか見えない部屋だったので景色重視の方もご注意ください。
本当に全国あらゆるホテルに泊まってますが、久しぶりに値段が高すぎるな…と感じました。

2026-08-10 • via Nuitee
T
Ting Wei • solo_traveller • tw
9
2026-08-09 • via Nuitee