Citiz Hotel

Hotels
7.9 (2376 reviews)
18 Allées Jean Jaurès , Toulouse , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable room layout

Categories

Cleanliness
6.86
Several mentions of dust and cleanliness issues in rooms.
Service
8.83
Employees were described as charming and very helpful.
Location
9.37
Ideal location near public transport and city center.
Room Quality
6.82
Issues with bed comfort and small bathrooms noted.
Amenities
7.85
Basic amenities were provided; some guests felt missing items like fridges.
Value for Money
7.31
Several reviews suggest it might be overpriced for a 4-star hotel.
Food and Beverage
7.36
Breakfast was diverse but served cold.
Overall Experience
8.83
Generally positive experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:17

Property Description

Central Location in Toulouse
The 4-star Citiz Hotel is ideally situated on Place Wilson, just a short walk from the iconic Capitole and Matabiau Train Station. Perfect for exploring the vibrant city of Toulouse.

Modern Amenities and Comfort
Enjoy the comfort of air-conditioned guestrooms equipped with LCD satellite TV, free WiFi, a hairdryer, minibar, and a courtesy tray. Everything you need for a relaxing stay.

Convenience and Accessibility
Benefit from the convenience of a public car park in front of the hotel, airport shuttle service nearby, and easy access to attractions like Pierre Baudis Centre des Congrès and Toulouse Stadium.

Experience the best of Toulouse at Citiz Hotel - Book your stay now!

Important information:

Please note payment has to be made on arrival by cash or by card with an ID.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 23 per day.

Location

Guest Reviews

7.9
Based on 2376 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 8.83
H
Halpern • solo_traveller • mq
9
2026-06-13 • via Nuitee
V
Veyron • couple • fr
5
2026-06-13 • via Nuitee
F
Frederic • solo_traveller • fr
10
2026-06-12 • via Nuitee
S
Sébastien • couple • ch
8
Super emplacement !!
Pros:

La chambre était très confortable et l’emplacement est idéal

Cons:

Rien de particulier

2026-06-12 • via Nuitee
A
Alejandra • couple • ar
10
Pros:

Excelente ubicación y preciosa la habitación!, un lujo

2026-06-11 • via Nuitee
I
Ida • couple • il
8
Pros:

L accueil était parfait Merci en particulier à Camille

2026-06-09 • via Nuitee
L
Leslye • couple • au
6
Good location
Pros:

Location was great! Walk in shower.

Cons:

Room was quite small. Only one chair. Room wasn’t cleaned properly a couple of days. Dirty dishes from coffee shop were left for days. When we left at 3.30 in am, lift didn’t work.

2026-06-09 • via Nuitee
F
Françoise • couple • fr
10
2026-06-09 • via Nuitee
D
Delanne • solo_traveller • fr
8
bien
Pros:

la chambre dans son ensemble

Cons:

le camion de nettoyage tôt le dimanche matin

2026-06-09 • via Nuitee
G
Gilles • couple • fr
8
2026-06-08 • via Nuitee
G
Gilles • extended_group • fr
8
2026-06-08 • via Nuitee
L
LUGASSY • solo_traveller • fr
10
Excellent séjour dans cet hôtel
Pros:

Très bon rapport qualité prix
Emplacement top lorsque l’on vient en TGV
Excellent petit déjeuner

Cons:

Rien

2026-06-08 • via Nuitee
M
Maria Dolores • extended_group • es
8
Buena estancia
Pros:

El personal atento , destacar la Gran amabilidad y disposición en todo momento del chico de Recepción en la mañana 7 de junio
Excelente ubicación
Todo Correcto, cama cómoda, agua, té, café de cortesía

Cons:

Decoración y pasillos oscuros

2026-06-08 • via Nuitee
J
Jimmy • couple • fr
10
2026-06-08 • via Nuitee
P
patricia • couple • fr
7
super emplacement
Pros:

l'emplacement est idéal

Cons:

lit trop mou
petit déjeuner trop cher

2026-06-07 • via Nuitee
D
Denis • couple • fr
8
2026-06-07 • via Nuitee
A
Aline • couple • fr
8
Week-end à Toulouse
Pros:

Hôtel bien situé et propre.
Literie confortable.

Cons:

Décoration de la chambre un peu douteuse.
Bruits extérieurs gênant la nuit.

2026-06-07 • via Nuitee
C
CHRISTOPHE • couple • mq
7
2026-06-03 • via Nuitee
V
Vitoria Morais Falcao • solo_traveller • fr
1
2026-06-02 • via Nuitee
J
Jennifer • family_with_children • fr
9
2026-06-01 • via Nuitee