Citiz Hotel

Hotels
7.9 (2500 reviews)
18 Allées Jean Jaurès , Toulouse , FR
+33 5 61 11 18 18

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
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Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable room layout

Categories

Cleanliness
6.86
Several mentions of dust and cleanliness issues in rooms.
Service
8.83
Employees were described as charming and very helpful.
Location
9.37
Ideal location near public transport and city center.
Room Quality
6.82
Issues with bed comfort and small bathrooms noted.
Amenities
7.85
Basic amenities were provided; some guests felt missing items like fridges.
Value for Money
7.31
Several reviews suggest it might be overpriced for a 4-star hotel.
Food and Beverage
7.36
Breakfast was diverse but served cold.
Overall Experience
8.83
Generally positive experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:17

Property Description

Central Location in Toulouse
The 4-star Citiz Hotel is ideally situated on Place Wilson, just a short walk from the iconic Capitole and Matabiau Train Station. Perfect for exploring the vibrant city of Toulouse.

Modern Amenities and Comfort
Enjoy the comfort of air-conditioned guestrooms equipped with LCD satellite TV, free WiFi, a hairdryer, minibar, and a courtesy tray. Everything you need for a relaxing stay.

Convenience and Accessibility
Benefit from the convenience of a public car park in front of the hotel, airport shuttle service nearby, and easy access to attractions like Pierre Baudis Centre des Congrès and Toulouse Stadium.

Experience the best of Toulouse at Citiz Hotel - Book your stay now!

Important information:

Please note payment has to be made on arrival by cash or by card with an ID.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Location

Guest Reviews

7.9
Based on 2500 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 8.83
T
TCHAO • solo_traveller • fr
10
Pros:

Le petit déjeuner

Cons:

Ras

2026-09-18 • via Nuitee
J
Joshua Cockerton • couple • fr
10
2026-09-18 • via Nuitee
D
Didier • couple • fr
9
2026-09-17 • via Nuitee
M
Mélissa • couple • fr
8
Très bien situé
Pros:

L’emplacement de l’hôtel en plein centre ville métro à proximité

Cons:

Il n’y a pas de frigo dans les chambres
Le petit déjeuner

2026-09-16 • via Nuitee
D
Dirk • couple • be
8
2026-09-16 • via Nuitee
P
Philippe • solo_traveller • fr
9
Pros:

L'emplacement le confort du lit.

Cons:

Quartier un peu bruyant le samedi soir

2026-09-14 • via Nuitee
F
Feutrie • family_with_children • fr
8
2026-09-14 • via Nuitee
P
pacheco • solo_traveller • es
8
2026-09-12 • via Nuitee
R
Raoufou • couple • fr
10
2026-09-10 • via Nuitee
S
Shelby • solo_traveller • us
8
Pros:

Location was close to metro, train and bus stations.

Cons:

No mini- frig.

2026-09-08 • via Nuitee
C
Carlos • solo_traveller • es
7
correcto
Pros:

que está en el centro de la ciudad

Cons:

el olor a humedad

2026-09-08 • via Nuitee
C
CASTIGLIONE • solo_traveller • fr
9
Pros:

Établissement bien tenu, bon emplacement

Cons:

Éclairage salle de bain pas top

2026-09-08 • via Nuitee
M
Marjorie • solo_traveller • fr
10
2026-09-07 • via Nuitee
C
colombe • couple • fr
10
Parfait pour un séjour sur Toulouse
Pros:

L’emplacement en plein centre, chambre moderne , spacieuse, literie impeccable et propreté irréprochable, calme

Cons:

Rien

2026-09-06 • via Nuitee
B
Bela • couple • de
9
Alles war o.k.
2026-09-06 • via Nuitee
V
vanessa • couple • fr
9
2026-09-05 • via Nuitee
A
Alisson • couple • fr
7
2026-09-04 • via Nuitee
M
Michael • solo_traveller • nl
6
Perfecte locatie, maar kleine en donkere kamer.
Pros:

Locatie vlakbij het station en midden in de stad.

Cons:

Grootte van de kamer. Was erg klein. Daarnaast weinig daglicht, waardoor het erg opgesloten voelde.

2026-09-03 • via Nuitee
A
Asya Miriam • solo_traveller • gb
8
Pleasant the staff were helpful
Cons:

WiFi was very weak, it was difficult to connect

2026-09-01 • via Nuitee
M
Manara • solo_traveller • fr
8
2026-09-01 • via Nuitee