Citiz Hotel

Hotels
7.9 (2500 reviews)
18 Allées Jean Jaurès , Toulouse , FR
+33 5 61 11 18 18

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Pets allowed
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Review Highlights

Pros:
Excellent location
Helpful staff
Cons:
Cleanliness issues
Uncomfortable room layout

Categories

Cleanliness
6.86
Several mentions of dust and cleanliness issues in rooms.
Service
8.83
Employees were described as charming and very helpful.
Location
9.37
Ideal location near public transport and city center.
Room Quality
6.82
Issues with bed comfort and small bathrooms noted.
Amenities
7.85
Basic amenities were provided; some guests felt missing items like fridges.
Value for Money
7.31
Several reviews suggest it might be overpriced for a 4-star hotel.
Food and Beverage
7.36
Breakfast was diverse but served cold.
Overall Experience
8.83
Generally positive experience, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 05:17

Property Description

Central Location in Toulouse
The 4-star Citiz Hotel is ideally situated on Place Wilson, just a short walk from the iconic Capitole and Matabiau Train Station. Perfect for exploring the vibrant city of Toulouse.

Modern Amenities and Comfort
Enjoy the comfort of air-conditioned guestrooms equipped with LCD satellite TV, free WiFi, a hairdryer, minibar, and a courtesy tray. Everything you need for a relaxing stay.

Convenience and Accessibility
Benefit from the convenience of a public car park in front of the hotel, airport shuttle service nearby, and easy access to attractions like Pierre Baudis Centre des Congrès and Toulouse Stadium.

Experience the best of Toulouse at Citiz Hotel - Book your stay now!

Important information:

Please note payment has to be made on arrival by cash or by card with an ID.

Please note that when booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Location

Guest Reviews

7.9
Based on 2500 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.37
Room Quality: 6.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 7.36
Overall Experience: 8.83
P
pierre • couple • fr
9
2026-10-31 • via Nuitee
M
Mohammed • solo_traveller • ma
9
Excellent
Pros:

L’emplacement est stratégique, en plein cœur de Toulouse, avec un accès facile à tous les moyens de transport et aux commerces, ce qui facilite également le repérage.

Cons:

Le dépôt de garantie par carte bancaire, et non en espèces, complique un peu les choses au moment de sa restitution, car le remboursement peut prendre un certain temps avant d’apparaître sur mon compte bancaire personnel. J’aurais donc préféré régler le dépôt de garantie en espèces.

2026-10-31 • via Nuitee
J
Jenna • couple • fr
9
2026-10-31 • via Nuitee
A
Amélie • solo_traveller • fr
10
2026-10-30 • via Nuitee
M
Michèle • solo_traveller • fr
10
2026-10-30 • via Nuitee
R
Romain • couple • fr
8
Pros:

L'emplacement

Cons:

Chambre juste en taille et salle de bain/wc non fonctionnel

2026-10-30 • via Nuitee
M
Michèle • solo_traveller • fr
10
2026-10-30 • via Nuitee
J
julio cesar • couple • es
8
Pros:

Ubicacion

Cons:

Baño muy pequeño e incomodo

2026-10-29 • via Nuitee
D
de Andrade • solo_traveller • br
7
regular
Pros:

localizaçao, bem no coração de toulusse, acessível, Perto de boa parte das atrações.

Cons:

o wifi estava péssimo, oscilando, tive que trabalhar home-office e não consegui. praticamente tive que utilizar o dados moveis que tb não pegava no quarto. a equipe ofereceu outro quarto no segundo dia, mas nao era 100% também.

2026-10-28 • via Nuitee
N
Nicolas • solo_traveller • fr
4
Très déçu des prestations de cet hôtel.
Pros:

Propreté
Emplacement
Gentillesse du personnel

Cons:

Installations
Services
Bruit

2026-10-27 • via Nuitee
P
Paulo • couple • pt
10
2026-10-27 • via Nuitee
K
Kevin • couple • fr
7
2026-10-26 • via Nuitee
F
fabienne • couple • fr
7
Personnel très accueillant, emplacement idéal mais chambre limité pour le prix
Pros:

L’emplacement idéal pour sortir et manger en ville

Cons:

La chambre très petite et avec une odeur de renfermé

2026-10-26 • via Nuitee
M
mouhcine • solo_traveller • ma
7
Bien
2026-10-26 • via Nuitee
R
Reynhard Rolyo • solo_traveller • id
10
2026-10-26 • via Nuitee
C
Catherine • solo_traveller • fr
8
2026-10-25 • via Nuitee
C
Chantal • extended_group • fr
9
2026-10-23 • via Nuitee
G
Gilles-Olivier • couple • fr
7
Bien placé (quand il n’y a pas d’émeutes) mais l’hôtel est très professionnel
Pros:

La localisation malheureusement c’était le 17 octobre et c’était assez animé

Cons:

La salle de bain

2026-10-21 • via Nuitee
V
vp malfre • solo_traveller • fr
8
Pros:

Prestations d'excellent niveau.
Chambre confortable et bien aménagée pour ce qui concerne la salle d'eau et le dressing.

Cons:

L'espace "couchage" proprement dit est un peu restreint.

2026-10-21 • via Nuitee
N
Nicolas • couple • fr
6
Bien
Pros:

La proximité du centre

Cons:

La phonique de la chambre

2026-10-21 • via Nuitee