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Facilities
Property facilities
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Health or beauty spa nearby
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Guest education on local ecosystems and culture
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Hammam
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Heated pool
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Public transport tickets
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Pet bowls
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Steam room
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Beauty Services
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Pet basket
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Manicure
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Amenities
Indulge in the hotel's indoor pool, fitness center, and spa with sauna and hammam, offering a range of rejuvenating treatments.
Elegant Rooms
Relax in air-conditioned rooms with free Wi-Fi, flat-screen TVs, and private bathrooms, some boasting scenic views of Rouen.
Exquisite Dining
Savor traditional cuisine made from local ingredients at L'Aumale restaurant, complemented by a delightful buffet breakfast and a cozy bar for evening drinks.
Book now to experience the charm and sophistication of Hotel de Bourgtheroulde in the heart of Rouen's historic center.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible at a location nearby (reservation is needed) and costs EUR 27 per day.
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Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 3 years old stay for free when using an existing bed.
Children from 4 years old to 12 years old stay for € 60 per person per night when using an existing bed.
People 3 years old and over stay for € 60 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The front desk is terrific. They are very responsive and eager to help.
The room was great and well appointed.
Benjamin, the bartender was the only downside of the entire experience. He may have had a bad day.
We covered the city in two days. A must see is the Joan of Arc museum. An audio tour is a must.
A fabulous, iconic hotel in an unbeatable location. Great facilities. Lovely staff. A superb hotels
Directions about access to the hotel by car could be a little clearer.
This was built hundreds of years ago and is another great building of French architecture
La piscine
Trop peu de placard ds la chambre
Great location and good facilities
No milk in room for tea
Colazione non all'altezza di un hotel 5 stelle
Le lieu classé monument historique, l'emplacement parfait, le personnel accueillant, efficace et sa gestion et accompagnement incroyables de l'urgence médicale de mon amie.
Merci pour tout!
Rien !
La chambre était top. Le cadre de l'hôtel est splendide. Le personnel est professionnel et accueillant : à notre arrivée le réceptionniste a pris le temps de nous expliquer ce qui avait à visiter a Rouen. Le parking avec voiturier est un vrai plus au regard de la situation centrale de l'Hotel. A noter qu'au final vous payez la nuité mais vous pouvez rester plus de 24h pour profiter de la ville.
Le petit dej était complet et riche mais un peu trop sucré à notre goût : les crêpes et pancakes étaient déjà sucrés, les gâteaux étaient trop sucrés.
Un peu frustrée aussi de ne pas avoir pu prendre du bacon avant que le buffet soit terminé, faute d'avoir été un peu rechargé. L'heure c'est l'heure, c'est sûre mais vos clients sont en congés 😊
Le prestige et la beauté du lieu
Son emplacement dans la ville
Le confort des chambres
La gentillesse du personnel
Ras
The location, the service, the breakfast, the excellent Marriott beds
For some reason the decoration did not fit the building. The shower was so so, no ventilation in the bathroom.
Très bel accueil par le personnel.
Lit confortable.
Malheureusement nous n’avons pas pu dormir à cause du bruit d’une boîte de nuit aux alentours... musique à fond jusqu'à 4h30 du matin. Cela est dommage à côté d’un hôtel 5 étoiles.
Concernant le spa, une eau froide et pas de tisanerie.
The hotel is located right in the center of Rouen, yet access is much easier than one might imagine. The valet service area is very clearly marked, immediately beyond the driveway barrier. The rooms are spread across different buildings, and some of them are impossible to find without guidance — which only adds to the charm of the place.
Because of its location on a square lined with restaurants, it can be noisy at night. On the other hand, the main landmarks — including the cathedral, the abbey, and the art gallery — are all within a short walking distance.
The breakfast, however, detracts from the overall impression of the stay. The dining room is crowded and lacks charm, while the selection and presentation of the food are rather poor.
Très bon accueil de l'ensemble des personnes à la réception, aimables agréables et prêts à rendre service.
La pluie!!!!
wir waren schon das zweite mal.Es war alles hervorragend.Frühstück,pool,service etz.
leider haben wir am ersten Tag ein Zimmer mit sehr kleinem Fenster bekommen.Wir konnten aber das Zimmer problemlos wechseln,so das wir sehr zufrieden waren.
Allt var perfekt med läget, personal & omdöme.
Tyvärr var hårfönen väldigt dålig.
What a jewel of a hotel. The photo of the outside gives you a hint of what is insidte, however, until you see the hotel from the outside and inside, photographs cannot do it justice. The staff is incredibly accomodating and they are ready to help in any way. Our room was beautiful, the location was amazing and walkable to everything in the city. If you love art, from the moment your walk into this gorgeous hotel, you will be surrounded by incredible art. This hotel warrants every star it has received. You will not be disappointed if you stay there. On a side note, my wife and I rented a car in Bayeux and took a day trip to Entretat. If you have a chance, go there. The seaside cliffs are amazing and if parts of the cliffs look like a Monet painting, it is because some of his iconic paintings were of those cliffs. Also, while in Etretat, you MUST visit the Gardens. You will be amazed. Getting back to Hotel de Bourgtheroude, I want to thank the staff for making our stay so wonderful.
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