Holiday Inn Express Bilbao Airport by IHG

Hotels
•
Holiday Inn Express
8 (7479 reviews)
Zarandoa Kalea, 5 , Derio , es

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Courteous staff
Good breakfast
Cons:
Room booking errors
Noise from the street

Categories

Cleanliness
7.89
The hotel was clean and well-kept, as mentioned by multiple reviewers.
Service
8.86
Staff were described as courteous and accommodating.
Location
8.4
Conveniently located near the airport with shuttle service.
Room Quality
7.85
Rooms were comfortable and as expected, though some noted issues with room type.
Amenities
7.88
Standard amenities available, sufficient for short stays.
Value for Money
7.84
Good value for a hotel at this tier, particularly among airport hotels.
Food and Beverage
7.39
Breakfast was good but food quality from dining options was criticized.
Overall Experience
7.86
Overall a pleasant stay with minor issues that did not detract significantly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:07

Property Description

Modern Accommodations
Experience stylishly decorated rooms in dark blue tones equipped with air conditioning, flat-screen TV, and free WiFi.

Convenient Location
Just a 5-minute drive from Bilbao Airport, with a free shuttle service, and 10 km from the city center. Explore top attractions like the Guggenheim Museum with ease.

Amenities for Comfort
Start your day with a buffet breakfast, grab snacks from the vending machine, and unwind at the lobby bar. Enjoy the convenience of buses outside the hotel for easy transportation.

Book your stay at the Holiday Inn Express Bilbao for a seamless travel experience!

Important information:

Please note that the airport shuttle service runs until 22:45, with reduced services during Christmas period. At the airport, the shuttle bus leaves from the "departures" floor. Places should be reserved and are subject to availability.

Please note, children´s cots are available on request and subjected to availability. A maximum of 1 cot can be accommodated in a room.

Please note that the parking facilities are only available for free during your stay.

We follow Government's policies in regards to Covid-19, restrictions have been lifted in regards to wearing a mask, or not having to show a sanitary pass. However we've kept in place all the extra cleaning.

Free transfer to airport from/to from 5am to 11pmGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 7479 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.4
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
L
László • couple • hu
7
Ajánlható.
Pros:

Át utazáshoz kitűnő helyen van.

Cons:

Áthallatszó szomszéd, sokáig zajos terasz.

2026-05-23 • via Nuitee
G
Goretti • solo_traveller • es
4
2026-05-23 • via Nuitee
V
virginia • solo_traveller • es
7
2026-05-22 • via Nuitee
N
Natsuki • couple • jp
7
2026-05-21 • via Nuitee
M
Martin • solo_traveller • gb
8
Pros:

Close to airport. Ideal position

Cons:

Everything good

2026-05-20 • via Nuitee
S
Sebastian • solo_traveller • de
9
Flughafen und Umgebung Travel
Pros:

Das Personal war besonders freundlich und zuvorkommend, uns hat man weg Empfehlungen gegeben, da wir mit den Öffentlichen Verkehrsmitteln in die Stadt wollten und alles hat reibungslos geklappt.
Das Zimmer war sauber und gemütlich.
Frühstück war immer ausreichend vorhanden und auch es wurde eine gute Abwechslung geboten.
Parkplätze gab es genug und der kostenlose shuttle Service hat zu jeder zeit funktioniert.

Cons:

Das hotel liegt sehr nahe an der Autobahn, was man bedenken sollte und dafür sind die Zimmer bzw. Fenster etwas sehr Schall durchlässig.

2026-05-19 • via Nuitee
M
MARTA • couple • es
8
Cercanía al aeropuerto para salidas tempranas.
Pros:

Cercanía al Aeropuerto. Y servicio de Transfer.

Cons:

Que no avisaran que el Transfer solo tiene 8/9 plazas, aunque pasa cada 10minutos. Pero se debería de avisar.

2026-05-19 • via Nuitee
T
Tim • couple • gb
5
The reviews are accurate, sadly.
Pros:

The location, of course, is the only reason that anyone uses this Hotel, and it is excellent. The shuttle service worked brilliantly for us too - the mini-bus was already waiting when we arrived at the airport, and there was only a very short 5 min wait in the morning. Unlike other reviewers, the A/C also worked really well and was fully controllable (in May) once the window was closed. The staff were friendly and efficient & the beds were comfortable, too.

Cons:

The soundproofing is nonexistent; you can hear everything in adjoining rooms, and, more significantly, from outside the rooms. We had a first-floor room (108) at the front of the Hotel. This overlooks the car park and, more importantly, also overlooks the smoking area. As a result, we had the noise of cars and buses, and then continuous talking/shouting/laughing from check-in through to 3:30AM. It literally sounded like people were in the room, so poor was the glazing soundproofing. We were then awoken by a plane taking off at around 6AM. After a relaxing holiday, we were totally frazzled when getting ready for our return flight, which totally defeated the object of booking a hotel for this pre-flight night. The lesson here: insist on a room at the back of the hotel.

Many of the fixtures in the room were damaged - cracked bathroom tiles, mouldy grout, wonky lights - and there are very limited facilities in the room - no iron, no safe, no mini-fridge, not even a bag in the metal bin.

As others have noted, the breakfast was adequate, at best, and well below the standard of any other similar hotel in which we've stayed - ironically, there was a big sign about 'bringing the bacon' over the two hot plates....but they don't actually serve bacon - scrambled egg and mini chistorras are the only cooked food options.

It is certainly overpriced and relies on having a captive market - i.e. the fact that it has no other immediate competition at the airport.

Whilst lying awake at 3AM I found myself considering the business model of this Hotel. It acts purely as a holding pen for travellers waiting to get to the airport. As such, almost no one would ever be here for more than 1 night, so the priority for the owners is just to pack 'em in and get 'em back out, with minimal levels of investment or maintenance.

2026-05-19 • via Nuitee
P
Pedro • solo_traveller • es
9
2026-05-19 • via Nuitee
K
krystyna • couple • se
7
2026-05-19 • via Nuitee
S
Sobregués Benito • solo_traveller • es
8
Pros:

El personal

Cons:

Nada que no me gustara

2026-05-19 • via Nuitee
A
Andre • couple • nl
9
Grote kamer lekker ontbijt
Pros:

Grote kamer en erg comfortable met een goed ontbijt

Cons:

Als je huurauto wegbrengt kun je niet terug lopen

2026-05-18 • via Nuitee
L
Luca • solo_traveller • it
8
2026-05-18 • via Nuitee
R
Rosie • solo_traveller • es
9
2026-05-18 • via Nuitee
A
Azucena • family_with_children • es
10
Pros:

Todo perfecto.
Personal muy amable

2026-05-18 • via Nuitee
M
marie-pierre • extended_group • fr
9
2026-05-18 • via Nuitee
G
Gerard • couple • nl
8
2026-05-18 • via Nuitee
C
Christiane • couple • fr
10
Pros:

Proche de l'aéroport - Calme - Très bon accueil - Navette gratuite de et vers l'aéroport.

Cons:

Rien - tout était très bien.

2026-05-17 • via Nuitee
E
emiliano • solo_traveller • es
7
Pros:

La cercanía al aeropuerto

Cons:

Que deben tener un servicio de cenas o mejorar lo que hay en las neveras z

2026-05-17 • via Nuitee
M
Marie • solo_traveller • es
9
Pros:

La proximité, la propriété,le personnel ! Le service de minibus et l'opportunité du restaurant à côté.

Cons:

La literie n'est pas au niveau !!!

2026-05-17 • via Nuitee