Hotel Soratama

Hotels
8.8 (2272 reviews)
Carrera 7 N° 19-20 , Pereira , co

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Convenient location
Good breakfast
Cons:
Dirty breakfast tables
Limited elevator access
Noise issues in rooms

Categories

Cleanliness
8.26
Mentioned as very clean, but some reports of dirty breakfast tables.
Service
9.23
Staff noted as very friendly and accommodating across multiple reviews.
Location
9.27
Location is frequently praised for its convenience to central areas.
Room Quality
8.22
Rooms are clean and well-maintained, but noise and bed height concerns reported.
Amenities
8.75
Amenities like breakfast and jacuzzi noted, though some accessibility issues mentioned.
Value for Money
8.71
Overall value is seen as positive, although a few price complaints arose.
Food and Beverage
8.76
Breakfast quality praised, with some requests for more variety.
Overall Experience
9.23
Overall experience reported as excellent, with strong intent to return noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:39

Property Description

Central Location and Stunning Views
Located in the heart of Pereira city, overlooking Bolivar Square, Hotel Soratama offers a perfect blend of convenience and charm. Enjoy breathtaking views from the terrace and unwind at the Sky Lounge bar until late evening.

Comfortable Rooms and Excellent Service
Experience comfort at its best in the well-appointed rooms and suites, equipped with modern amenities such as a private bathroom, minibar, and cable TV. With room service available six days a week, your stay is sure to be hassle-free.

Convenience and Accessibility
Benefit from a 24-hour front desk, regional dishes served at the on-site restaurant, and laundry services on request. Explore nearby attractions like Santa Rosa hot spring and Pereira Airport, both just a short drive away. Secure parking is also available for your peace of mind.

Ready to experience the perfect stay? Book your room at Hotel Soratama now!

Important information:

Please note that all minors under 18 years of age need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents.

If a minor is accompanied by an adult other than his/her parents, it is necessary to present a written authorization signed and authorized by a notary for the minor to check into the hotel.

Valet parking is also offered for COP 7000.00

Hotel insurance surcharge 10000.00 COPPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PEI

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for COP 38,000 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for COP 88,000 per person per night when using an existing bed.
    Children up to and including 0 years old stay for free when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 2272 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.76
Overall Experience: 9.23
L
Lustenberger • solo_traveller • ch
6
Pros:

top Lage, nettes Personal, sauber

Cons:

kein Gym, kein Bademantel (Jaquzzi auf der Restarant Terasse)
Restaurant sehr langsam, unaufmerksam und nicht top

2026-05-30 • via Nuitee
N
Nicolás • solo_traveller • co
10
2026-05-30 • via Nuitee
D
dilopezc • couple • co
9
2026-05-30 • via Nuitee
A
alvarez lozano • solo_traveller • co
10
2026-05-30 • via Nuitee
D
diego • extended_group • co
10
Pros:

Limpieza, comodidad, atención

Cons:

Nada

2026-05-28 • via Nuitee
P
PAULINADPGM • solo_traveller • cl
10
Pros:

La atención excelente

2026-05-26 • via Nuitee
B
Brad • solo_traveller • us
10
Pros:

Everything!

2026-05-26 • via Nuitee
I
Ivonne • couple • co
10
Espectacular
Pros:

Todo muy bien

Cons:

Poco tiempo de estadía …Vamos a regresar

2026-05-25 • via Nuitee
C
Camila • extended_group • us
8
Very comfortable for one night - staff front office good- bell not so great. For one night, it is the best hotel in the
Pros:

I liked the location (in the middle of everything). It’s clean to sleep and shower.

Cons:

I didn’t like the staff- front desk was good but bellman was rude at the beginning when we said can we park here while we check in? He answered its at 3- could have said you can and ask front office if available but not friendly then took our bags and when we asked what room he said the floor and my dad asked again and didn’t answer- we still tipped him but he could use some customer service training.

2026-05-25 • via Nuitee
L
Leonardo • solo_traveller • us
9
2026-05-24 • via Nuitee
M
Milena • family_with_children • co
10
Excelente
Pros:

Atención excelente

Cons:

Todo estuvo muy bien

2026-05-24 • via Nuitee
S
Sözen • couple • de
9
2026-05-21 • via Nuitee
J
Jaime • couple • co
8
Pros:

Cómodo y bonito.

Cons:

La habitación sumamente pequeña para el valor, creo que por ese valor se puede conseguir una habitación más grande en un estelar o Movich.

2026-05-21 • via Nuitee
D
David • couple • us
7
Pros:

Manager who assisted with our medical issues.

Cons:

Very low class of service in the restaurant, they simply weren't trained for international travelers. The entire hotel is geared for locals. The surrounding City area is filthy with many homeless. Better to find a countryside hotel outside the city.

2026-05-20 • via Nuitee
M
Muhammad Anas • couple • sa
8
Nice
Pros:

Location was good, rooms newly furnished and clean. Breakfast was great with good options.

Cons:

Nothing

2026-05-19 • via Nuitee
N
Nathalia • couple • co
10
2026-05-15 • via Nuitee
O
Oscar Arley • solo_traveller • co
9
Pros:

Desayuno, amplio y buena propuesta

Cons:

Habitación muy pequeña, baños miniaturas

2026-05-14 • via Nuitee
A
Avila • solo_traveller • es
8
2026-05-13 • via Nuitee
J
Juan Sebastian • couple • co
8
2026-05-13 • via Nuitee
H
Harold • family_with_children • co
10
2026-05-11 • via Nuitee