Heritage Hotel Hallstatt

Hotels
8.7 (3226 reviews)
Landungsplatz 101 , Hallstatt , at
+43 6134 200360

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Heating
Terrace
Family rooms
Pets allowed
Hiking
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good breakfast
Excellent location
Friendly staff
Spacious rooms
Cons:
Ants in room
Restaurant dining experience disappointing
No kettle in room

Categories

Cleanliness
8.19
Room cleanliness mentioned positively, but negative feedback about ants in the room.
Service
9.16
Most reviews indicate friendly and helpful staff.
Location
9.7
Excellent location with positive feedback on proximity to attractions.
Room Quality
8.65
Rooms were spacious and comfortable, with a few mentions of the lack of amenities.
Amenities
8.18
Some amenities like the lack of a kettle in the room received criticism.
Value for Money
8.64
Overall worth the price, though some dining experiences were disappointing.
Food and Beverage
8.19
Breakfast was well regarded, but there were complaints about specific dinner offerings.
Overall Experience
8.86
A generally positive experience, despite a few issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:30

Property Description

Historic Charm and Lakeside Views

Bar, Terrace, and Restaurant

Unique Accommodation Buildings

Experience the charm of Heritage Hotel in the heart of Hallstatt with stunning lake views. Indulge in Austrian cuisine at the on-site restaurant and relax at the bar or lakeside terrace. Each room is uniquely furnished, offering modern amenities and picturesque views.

Explore the historic buildings of Haus Kainz, Haus Stocker, and Haus Seethaler, each with its own character. Enjoy complimentary bathrobes, slippers, and toiletries during your stay. Don't miss the chance to stay in Hallstatt's oldest building at Haus Stocker.

Book now to immerse yourself in the rich history and beauty of Hallstatt at Heritage Hotel.

Important information:

Please note that the center of Hallstatt is a car-free zone. You need to park your car on the P1 parking outside the town, which can be reached through a tunnel. Additional costs apply (please see Parking Facilities).

A shuttle service is provided for guests who park at and hold a valid ticket for P1 parking lot. It is free of charge and only available on arrival and departure.

Please note that it cannot be guaranteed in which of the 3 historic buildings you will be accommodated, because requests for a specific building are subject to availability. Haus Stocker and Haus Seethaler have no elevator. They are a 3- to 5-minute walk away from the main building, where the breakfast room and other facilities can be found.

Please note that smoking is strictly not allowed in guestrooms. A penalty fee of EUR 60 per incident will be charged.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SZG

Location

Guest Reviews

8.7
Based on 3226 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
K
Kalyan • family_with_children • ae
9
2026-08-08 • via Nuitee
A
Aleksander • couple • pl
3
2026-08-08 • via Nuitee
C
CHUNWEI • solo_traveller • tw
9
2026-08-07 • via Nuitee
R
Ramunė • couple • lt
8
Puiki vieta pačioje miestelio širdyje šalia katedros, prieplaukos. Nuostabūs vaizdai!
Pros:

Puiki vieta pačioje miestelio širdyje šalia katedros, prieplaukos. Nuostabūs vaizdai!

2026-08-07 • via Nuitee
M
mohammed • family_with_children • qa
8
2026-08-07 • via Nuitee
N
Norihito • couple • cz
9
2026-08-07 • via Nuitee
D
Daniel • family_with_children • hu
3
2026-08-07 • via Nuitee
C
Charlotte • couple • fr
6
300€ la nuit, assez cher pour dormir sans climatisation avec 30 degrés et des toiles d’araignées dans la chambre
Pros:

Emplacement
Navette
Chambres assez jolies
Très bon restaurant
Personnel au top

Cons:

Propre mais pas trop, pas de climatisation

2026-08-06 • via Nuitee
B
bjarne broholt • couple • dk
8
Pros:

Perfekt beliggenhed god morgenmad

Cons:

Skidt aftensmad - dårligt tilberedt, minder mere om en grillbar på Strøget i kbh

2026-08-06 • via Nuitee
S
sebastian • family_with_children • us
10
2026-08-05 • via Nuitee
D
Dean • couple • tw
9
2026-08-04 • via Nuitee
D
Dean • family_with_children • tw
9
2026-08-04 • via Nuitee
X
xiaoqiong • family_with_children • cn
10
Pros:

Thank you Ms Nicole as she has recommended the cave and five fingers and we’ve had a wonderful day! She was so nice to remind us taking jackets so that we can fully enjoy the journey!

Cons:

Shuttle may be better arranged somehow.

2026-08-03 • via Nuitee
W
Wai • family_with_children • hk
7
Beautiful view and near the port
Pros:

Convenience and close to ferry deck

Cons:

No air conditioning

2026-08-03 • via Nuitee
D
DONGJUNE • extended_group • kr
10
2026-08-02 • via Nuitee
R
Ranjini devi • family_with_children • my
5
Could have been amazing stay
Pros:

The location was great, ambience was good

Cons:

It wasn’t air-conditioned, so it was extremely hot at night and I couldn’t sleep. The fan was also very weak—it barely circulated any air, which made the room even more uncomfortable.

2026-08-02 • via Nuitee
H
HIROKO17 • couple • jp
5
勧めない
Pros:

景色は抜群でした。朝食も美味しかったです。

Cons:

渡し舟に近い場所と思って予約しましたが、ここのホテルは３棟あるらしく、私たちが案内されたのはかなり高台の方でしかも３階でした。チェックイン時はスタッフが荷物を運んでくれましたが、チェックアウト時は自分たちで下ろさねばなりませんでした。これがかなりハードです。渡し舟の場所から部屋までは10分ぐらいあると思います。高いお金を払って予約したのに、正直話が違うと感じました。
また、バスタブがあったのはいいのですが水は茶色です。アフリカ大陸でもここまで茶色なことはないと思います。値段に見合ってないし、Booking.comでの地図表記を変えるべきです。

2026-08-02 • via Nuitee
M
Michael • couple • us
10
2026-08-02 • via Nuitee
M
MaxP1722 • Couples
2
Awful - Discrimination from the staff
Pros:

Awful experience with a staff not polite and not friendly at all.
We have been victim of discrimination from the restaurant manager who has clearly not his place in a restaurant. I would like to be contacted by the hotel owner to explain clearly what happened and have this man fired.

2026-07-30 • via Tripadvisor
S
Susanne • solo_traveller • at
9
2026-07-25 • via Nuitee