Hotel Ruinas

Hotels
8.9 (214 reviews)
Calle Ruinas, 472 , Cusco , pe

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Facilities

Room service
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
Currency exchange
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Attentive staff
Good breakfast
Convenient location
Cons:
Lack of elevator
Old furniture
Noise issues

Categories

Cleanliness
8.59
Positive mentions of cleanliness in several reviews, but some highlighted issues with room maintenance.
Service
9.36
Consistently praised for attentive and helpful staff.
Location
9.2
Well-located with easy access to city attractions.
Room Quality
8.55
Comments on spaciousness but some concerns regarding furniture condition.
Amenities
8.68
Good amenities mentioned, but some negative points raised about heating and elevator access.
Value for Money
8.74
Generally perceived as a good value for the price.
Food and Beverage
9
Breakfast received positive feedback.
Overall Experience
9.06
Mostly positive feedback, with specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:10

Property Description

Central Location
Hotel Ruinas is ideally situated just 2 blocks away from Cusco’s main square, providing easy access to key attractions like Inca Garcilaso de la Vega Stadium and Wanchaq Station.

Traditional Decor and Furnishings
Experience the charm of traditional Peruvian culture as you step into our hotel, featuring traditional décor and hand-crafted furniture in every spacious room.

Dining and Entertainment
Indulge in delicious meals and refreshing drinks at our Rumi Restaurant, bar, or lounge area. For ultimate convenience, guests can also enjoy the option of ordering room service.

Experience the heart of Southern Peru’s economic, cultural, and historical center, with Santo Domingo Church and the gateway to Machu Picchu just a stone's throw away. Book your stay at Hotel Ruinas now!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.

Check-in and check-out hours:
Check-out: 09:00 AM
Airport code: CUZ

Property Policies

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 214 reviews
Cleanliness: 8.59
Service: 9.36
Location: 9.2
Room Quality: 8.55
Amenities: 8.68
Value for Money: 8.74
Food and Beverage: 9
Overall Experience: 9.06
M
Martin • solo_traveller • au
10
Top hotel
Pros:

Everything

Cons:

Nothing

2026-05-27 • via Nuitee
M
Martin • solo_traveller • au
10
Great place
Pros:

Everything

Cons:

Nothing

2026-05-24 • via Nuitee
G
Gonzalo Marlow • couple • es
9
Perfecta estadía en Cusco
Pros:

La ubicación del hotel, el balcón a la calle Ruinas, una habitación cómoda y la amabilidad del personal.

2026-05-21 • via Nuitee
C
Christine • couple • de
8
2026-05-21 • via Nuitee
K
Kathleen • couple • au
9
Would highly recommend
Pros:

Great location; fantastic private collection of Peruvian ceramics and textiles on display; very good breakfast

2026-05-19 • via Nuitee
J
Juliana • solo_traveller • br
9
Com um elevador seria perfeito
Pros:

A localização é ótima, café da manhã muito bom, camas bem confortáveis.

Cons:

Ficamos no terceiro andar e não há elevador. Com a altitude, a chegada no quarto era sempre muito cansativa.

2026-05-19 • via Nuitee
R
Rosa María • extended_group • pe
8
Lindo y cómodo hotel con muy buena ubicación.
Pros:

Me gustó la amabilidad del personal, la limpieza y tamaño de la habitación, la comodidad de las camas.

Cons:

Solo dos cosas por mejorar:
No me gustó el tipo de jabón que nos dejan en el baño, no es práctico e imposible utilizarlo para bañarse, solo sirve para las manos. Sugiero coloquen dispenser de jabón líquido y de champú.
El desayuno buffet es bueno, sin embargo no varía, los 4 días que estuvimos fue lo mismo. En resumen es un buen hotel con pequeñas cosas por mejorar.

2026-05-18 • via Nuitee
R
Robert • couple • au
9
2026-05-05 • via Nuitee
M
Martha • extended_group • co
10
Comodidad y excelente ubicación
Pros:

Las instalaciones están siempre en excelentes condiciones y el personal es muy amable y diligente.

2026-05-04 • via Nuitee
P
Peter • solo_traveller • de
9
Pros:

Sehr gutes Frühstück. Zentrale Lage

2026-05-02 • via Nuitee
S
Sonja • solo_traveller • au
10
A fantastic hotel in Cusco.
Pros:

We loved our 5 night stay at Hotel Ruinas! All the staff were next level amazing. Special mention to the breakfast guy who is so dedicated to his job and really looked after us. Oh, and the breakfast spread was great. Comfy room. Heating. Hot showers. And so close to everything, not too far to walk. And the amazing owners private collection in the hotel foyer of Inca artefacts. A museum all in itself. Would 100% recommend staying here.

2026-04-30 • via Nuitee
D
Dalton • extended_group • br
6
a localização é excelente e a equipe otima, mas dentro dos quartos precisa melhorar e mdernizar
Pros:

da localização e dos funcionarios, sempre atenciosos, educados e prestativos

Cons:

O quarto precisa de uma modernzação, ventilação no banheiro e moveis novos

2026-04-24 • via Nuitee
T
Ticiana • couple • br
9
Recomendo este hotel em Cusco!
Pros:

Cama confortável, secador de cabelo potente e localização perfeita!

Cons:

Não tem um frigobar e nem estacionamento.

2026-04-20 • via Nuitee
J
Juan • solo_traveller • pe
9
Pros:

Amable atención e inmejorable ubicación

Cons:

Aumentar la cantidad de shampoo y jabón

2026-04-18 • via Nuitee
M
MARIA CRISTINA • extended_group • cl
8
Pros:

La ubicación es muy muy buena. La limpieza y exposición de huacos y textiles. El lugar es limpio y las personas muy amables.

Cons:

Que las conversaciones en el patio central se escuchan en las piezas. Por el estado de mus rodillas, subir 3 pisos fue un desafío.

2026-04-13 • via Nuitee
P
Pepijn • solo_traveller • nl
9
Pros:

Prachtig hotel, vriendelijk en behulpzaam personeel, groot bed, ruime badkamer, fijn ontbijt, schoon

Cons:

Kamers zijn wat gehorig. Het genies en gegorchel van de buurman was de hele nacht te horen.

2026-04-13 • via Nuitee
R
Rodrigo • couple • cl
10
Pros:

Todo perfecto

2026-04-11 • via Nuitee
J
JAVIER • couple • es
6
Buena ubicación
Pros:

Su ubicación

Cons:

Falta de calefacción y muy ruidosa la habitación

2026-02-27 • via Nuitee
M
Michelle • extended_group • us
10
2026-02-25 • via Nuitee
D
Diego • couple • us
10
Very beautiful place even for the museum inside the staff is super cool
Pros:

Very comfortable room and very affordable, the staff receptionist Sherly and the guy in the door was very friendly and attentive since first day we got there.

Cons:

The hotel Need a pool 🤣

2026-01-29 • via Nuitee