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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Room service
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Solarium
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Indoor pool
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Kid-friendly buffet
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Open-air bath
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Public Bath
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Plunge pool
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Outdoor furniture
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Sun loungers or beach chairs
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Breakfast takeaway containers
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Happy hour
Review Highlights
Categories
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Property Description
Luxury and History in the Heart of Cartagena
Outdoor Pool and Elegant Rooms
Indulge in the charm of rustic décor with antique wood furnishings and modern amenities like flat-screen TVs and free Wi-Fi. Relax in air-conditioned rooms with marble floors and enjoy a refreshing dip in the outdoor pool.
Panoramic Views and Delicious Breakfast
Start your day with an American breakfast and soak in the breathtaking colonial architecture views from the roof-top terrace. Unwind on a sun lounger while taking in the beauty of the city.
Convenient Location and Local Insights
Explore Cartagena's attractions with ease as the hotel is close to the harbour and La Popa. Get insider tips from the knowledgeable staff at the tour desk for a memorable stay.
Book now for an unforgettable experience at Hotel Don Pedro De Heredia!
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
This tax is not automatically calculated in the total cost of the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
The location was perfect!
No elevator (was broken).
Really peaceful place - yet so wonderfully located right near centre of town
Beautifully decorated throughout
Breakfast was superb and the staff who served it were very friendly
Reception staff very helpful also
Nothing
Bem localizado, staff atencioso, quarto amplo e bom custo beneficio. Café da manha com poucas opções, mas suficiente.
Fiquei em 2 quartos diferentes, sendo que um era bem antigo e ficava de frente para a rua, onde se escutava muito barulho e atrapalhava para dormir a noite. O banheiro era bastante antigo, nos primeiros dias não funcionava direito o chuveiro, e só resolveram 2 dias depois. O outro quarto que ficava na parte de trás do hotel era mais silencioso e tinha um banheiro mais novo.
La ubicación y el trato del staff
Great location. Nice hotel.
Bit noisy at night.
El desayuno bastante agradable pero deberia variar un poco, el personal super amable
El olor a humedad en las habitaciones
Good location friendly staff nice breakfast
Can be noisy if you’re facing the street.
Se siente más lujoso de lo que en realidad es! La ubicación es espectacular, en pleno centro. La piscina es hermosa.
Al ser tan centrico hay una discoteca a lado y si buscas dormir... no lo vas a conseguir hasta las 3am.
Staff molto cortese gentile e disponibile
Ottima posizione in pieno centro storico
Colazione eccellente
Doccia spaziosa
Camere abbastanza grandi
Bella terrazza con mini Jacuzzi
Poca pressione dell acqua del water è capitato che si intasasse
Ascensore fuori servizio durante il ns soggiorno (essendo all ultimo piano talvolta è stato pesante)
Posizione perfetta per visitare il centro storico e raggiungere il porto per le escursioni. Colazione molto buona e varia servita in una bella terrazza. Personale molto disponibile e gentile. Stanze pulite e cambio asciugamani ogni giorno. Abbiamo utilizzato sia la piscina al piano terra che la vasca idromassaggio sul tetto con piacere. Infine dopo il check-out ci hanno concesso di lasciare i bagagli ed usare la piscina nel pomeriggio in attesa del volo serale.
Tutto bene
Struttura di architettura coloniale molto particolare e ben curata. Personale veramente gentile e disponibile.
Siamo stati aiutati anche con il trasporto last minute sulle isole del rosario.
La colazione potrebbe essere migliore. Poca scelta e uova quasi immangiabili.
Illuminazione nella stanza molto scarsa.
Ubicación ideal y trato del personal muy satisfactorio. Limpieza de habitaciones diaria y todo excelente.
El desayuno únicamente que a las 8:30 ya se habían acabado alguna cosa pero por lo demás desayuno buffet bien, tampoco nada excepcional pero para desayunar allí está bien
La ubicación y la atención del personal
Que el elevador estuviera fuera de servicio
La atención del servicio en el hotel y las indicaciones para las actividades de la ciudad
El desayuno se servía muy tarde
La atención del chico de recepción fue muy atenta y agradable en todo momento. Nos dió todas las indicaciones necesarias e incluso nos recomendó cosas fuera de su trabajo. También nos ofreció muchas facilidades para nuestra estancia allí.
El único inconveniente es que íbamos con muchas maletas y no éramos conscientes de que no había ascensor.
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