Hotel Don Pedro De Heredia

Hotels
8 (2467 reviews)
Calle Primera De Badillo # 35 - 74 , Cartagena de Indias , co

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Cons:
Noise issues
Cleanliness concerns
Small rooms

Categories

Cleanliness
6.58
Multiple reviews highlighted issues with cleanliness, including dirty towels and odors.
Service
9.05
Staff received high praise for their attentiveness and friendliness.
Location
9.09
The location was frequently mentioned as a strong point in numerous reviews.
Room Quality
7.04
Several guests noted that the rooms were small, and there were noise issues.
Amenities
7.57
Some amenities were mentioned positively, although noise from the street was a concern.
Value for Money
8.03
General value was deemed acceptable, though some criticized the quality vs price ratio.
Food and Beverage
8.58
Breakfast received positive feedback, with a good selection available.
Overall Experience
8.05
Overall stay was positive, with several guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:25

Property Description

Luxury and History in the Heart of Cartagena

Outdoor Pool and Elegant Rooms
Indulge in the charm of rustic décor with antique wood furnishings and modern amenities like flat-screen TVs and free Wi-Fi. Relax in air-conditioned rooms with marble floors and enjoy a refreshing dip in the outdoor pool.

Panoramic Views and Delicious Breakfast
Start your day with an American breakfast and soak in the breathtaking colonial architecture views from the roof-top terrace. Unwind on a sun lounger while taking in the beauty of the city.

Convenient Location and Local Insights
Explore Cartagena's attractions with ease as the hotel is close to the harbour and La Popa. Get insider tips from the knowledgeable staff at the tour desk for a memorable stay.

Book now for an unforgettable experience at Hotel Don Pedro De Heredia!

Important information:

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 6 years old and over stay for COP 90,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 2467 reviews
Cleanliness: 6.58
Service: 9.05
Location: 9.09
Room Quality: 7.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 8.58
Overall Experience: 8.05
L
Luis Eduardo • couple • co
10
Ecxelente
Pros:

Todo

Cons:

Todo me gusto

2026-06-21 • via Nuitee
F
fernando • solo_traveller • co
8
Pros:

La ubicación

Cons:

Que no incluyera el desayuno

2026-06-19 • via Nuitee
J
jose luis • solo_traveller • co
8
Alojamiento con piscina en amurallada
Pros:

Las instalaciones siguen estando bien.
El ascensor estaba malo y para la habitación que me dieron en el piso 4 era muy aburridor la subida por escaleras .
Por general todo bien

Cons:

La cama un poco estrecha a lo largo.
El chorro de la ducha muy pequeño y era difícil bañarse.
Ascensor malo
La iluminación de la habitación es muy regular.
En nuestra tarifa no teníamos desayuno

2026-06-19 • via Nuitee
L
Ligia • family_with_children • br
8
2026-06-19 • via Nuitee
R
Ramirez Bermudez • extended_group • cl
10
Maravilloso
Pros:

La atención de los chicos de las instalaciones excelente, un ambiente muy armonioso, me encanto el servicio

Cons:

Todo , el aseo, la atención y los desayunos

2026-06-18 • via Nuitee
I
Ivan • couple • us
9
2026-06-18 • via Nuitee
D
David Islem • family_with_children • co
10
2026-06-17 • via Nuitee
R
Randall Antonio Gonzalez • solo_traveller • cr
8
Está bien pero sin asensor
Pros:

El desayuno muy bueno y abundante, su piscina para el calor excelente y su ubicación súper

Cons:

No funciona el ascensor y tiene 6 pisos, sus escaleras son muy angostas

2026-06-16 • via Nuitee
Z
zsuzsanna • solo_traveller • hu
9
Pros:

Good location, excellent breakfast, rooftop with beautiful view to the city, beautiful building….

Cons:

Nothing to mention.

2026-06-12 • via Nuitee
M
María • solo_traveller • py
10
Pros:

La ubicación en el casco histórico y Getsemaní.
Los lugares más emblemáticos de Cartagena a pasos del hotel.
Excelente las recomendaciones y la atención del personal

Cons:

El ascensor no estaba funcionando.

2026-06-12 • via Nuitee
Y
Yolanda Piedad • couple • it
8
2026-06-10 • via Nuitee
Y
Yudy • couple • co
10
Pros:

Excelente ubicación y trato de personal

Cons:

Cuando llueve. El piso es muy resbalado lo q puede ocasionar accidente

2026-06-10 • via Nuitee
W
Wilber • solo_traveller • co
9
Excelente estadía y muy buena ubicación
Pros:

Comida tupo buffet, habitaciones cómodas, baño interno, piscina, zonas sociales en buen estado. Muy buena ubicación

Cons:

Al aire acondicionado no le funcionaba el control

2026-06-09 • via Nuitee
K
Karen • family_with_children • br
9
Maravilhosa.
Pros:

Funcionários extremamente prestativos. Localização espetacular, perto de tudo.

Cons:

O café da manhã começa muito tarde, somente as 07:30 que é servido completo. Os passeios normalmente são as 08h, então temos que comer rápido e sair correndo. Para mim, idealmente, seria começar às 6h.

2026-06-09 • via Nuitee
R
Ramón • couple • es
10
2026-06-08 • via Nuitee
D
Davis • solo_traveller • mx
10
Pros:

Todo buena ubicacion muy bonito y economico

2026-06-08 • via Nuitee
D
Daniel • solo_traveller • us
9
This is the place!
Pros:

The staff is very kind and helpful. Since we arrived to the time we left we were treated with dignity. As we walked to our rooms, the AC was already on for our confort. The rooms were sparkling clean, aa well as the whole facility. Breakfast was excellent!

Cons:

The only challenge is that the elevator was not working and we had elderly people who had to use the stairs.

2026-06-07 • via Nuitee
E
Ester • couple • cl
9
Comodidad y cercanía al centro
Pros:

La buena disposición y atención del personal ,la ubicación, el AA .

2026-06-07 • via Nuitee
J
Juçaíra • couple • br
8
Ótima localização, bom custo benefício
Pros:

Localização , cafe da manhã, staf atencioso

Cons:

Elevedor nao estava funcionando, quarto com cheiro de umidade

2026-06-06 • via Nuitee
G
Gerhild • solo_traveller • ch
5
Pros:

Die Lage war sehr zentral.
Das Personal sehr freundlich und hilfsbereit.

Cons:

Wir hatten Ameisen im Zimmer. Wir haben das Problem selbstständig behoben, nachdem das Personal es nur oberflächlich angegangen ist.

2026-06-06 • via Nuitee