Hilton Queretaro

Hotels
•
Hilton Hotels & Resorts
8.1 (185 reviews)
Anillo Vial Junipero Serra, 1500 Colonia Arboledas , Querétaro , MX

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Room very comfortable and clean
Nice room view
Convenient shuttle service
Excellent public transit access (near metro and LAX/Metro Transit Centre)
Cons:
On-site restaurant and shop are expensive
Pool often too busy to use
Billing/credit issue unresolved and lack of response from hotel

Categories

Cleanliness
10
Reviewer explicitly noted the room was 'super comfy and clean' — very positive cleanliness impression.
Service
8.5
Mixed: hotel shuttle described as 'really good' (positive), but a guest reported billing/communication issues and lack of email response (negative), so slightly below top marks.
Location
10
Very positive — within a 5–10 minute walk to metro stations and LAX/Metro Transit Centre with easy access to Santa Monica, downtown LA and Hollywood.
Room Quality
10
Room described as 'super comfy' with a nice view — strong positive for room quality.
Amenities
7.2
Mixed: shuttle praised, but the pool was often too busy (preventing use) and on-site food/drink options are expensive — moderate score.
Value for Money
6
Negative signals: reviewers noted on-site food/drinks are 'super expensive' and one guest reported an unresolved billing/credit issue, reducing perceived value.
Food and Beverage
5
Explicitly criticized as 'super expensive' at the restaurant and shop — clear negative sentiment for F&B.
Overall Experience
8.1
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 21:13

Property Description

Luxurious Accommodations
Indulge in the elegant rooms adorned with dark wood furniture, equipped with modern amenities like an electronic safe and a coffee maker. Some rooms even boast stunning city views.

Culinary Delights
Savor delectable international dishes at the on-site restaurant or enjoy the convenience of 24-hour room service. Unwind at the bar while taking in breathtaking panoramic views of the city.

Convenient Location
Located just a short stroll from Queretaro 2000 Park and a quick drive from the historic city center, Hotel Diamante Queretaro offers the perfect blend of serenity and accessibility. Don't miss the chance to experience it all.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: QRO

Location

Guest Reviews

8.1
Based on 185 reviews
Cleanliness: 10
Service: 8.5
Location: 10
Room Quality: 10
Amenities: 7.2
Value for Money: 6
Food and Beverage: 5
Overall Experience: 8.1
G
Gerhard • couple • de
10
Sehr schöner Kurzurlaub
Pros:

Schneller Check In
Leckeres Frühstück mit tollem Service
Am 1. Tag war das warme Frühstückt kalt, nach Reklamation wurde am nächsten Tag darauf geachtet, dass alles warm ist.
An der Bar atemberaubende Aussicht nach Queretaro City, Snacks & Cocktails sehr lecker und der Ober wahnsinnig aufmerksam.
Via Uber in 10 Minuten in Downtown oder man läuft 1 Stunde am Fluss entlang und anschließend durch eine schön angelegte Siedlung.
Netter Pool
Sehr gut eingerichtetes Gym

Cons:

Suit 822 ist zur Bergstraße hin und daher sehr laut, wir kommen wieder aber mit Zimmer zur Pool Seite hin.

2026-08-31 • via Nuitee
M
moreno • solo_traveller • mx
8
Pros:

La arquitectura del hotel

Cons:

La limpieza de la habitación era deficiente

2026-08-25 • via Nuitee
G
Gee Louise • family_with_children • au
9
Nice!
Pros:

Our room was super comfy and clean. We had a nice view as well. We didnt swim in the pool because it was always too busy. The food and drinks at the resturant and little shop on the property are super expensive, but there is a gas station 1 block away and you can uber eats. Hotel shuttle is really good and the property is also withing a 5 min walk to the nearest metro and a 10 min walk to another metro and the LAX/Metro Transit centre where you can catch buses to Santa Monica for $1.25 per person, or get the metro to downtown LA and Hollywood.

2026-07-23 • via Nuitee
S
Sergio • family_with_children • mx
10
2026-06-29 • via Nuitee
L
Luis • solo_traveller • mx
10
2026-06-22 • via Nuitee
A
Andrea • couple • mx
10
2026-06-19 • via Nuitee
R
Roberto Santiago • solo_traveller • mx
10
Cobro de más en consumos.
Pros:

Todas las instalaciones muy bien!

Cons:

No me gustó es qué al llegar dejé un boucher abierto para consumos por $5000 y sólo consumi más o menos la mitad y me dijeron me bonificaban y a la fecha no lo han echo ya mandé un mail y no contestan!!

2026-06-08 • via Nuitee
D
Daniel • solo_traveller • mx
1
Pros:

nADA

2026-04-07 • via Nuitee
S
Samuel • family_with_children • mx
3
2026-04-02 • via Nuitee
T
Thomas • couple • mx
9
2026-03-27 • via Nuitee
J
Juan Sebastian • couple • ar
9
2026-03-06 • via Nuitee
M
Martha • extended_group • mx
10
2026-03-02 • via Nuitee
H
Hugo • couple • mx
9
2026-01-29 • via Nuitee
G
Graciela • solo_traveller • mx
10
muy agradable, el personal muy amable
Pros:

no desayuné en el hotel

2026-01-19 • via Nuitee
E
eduardo • couple • mx
10
Pase la noche de fin de año ,todo Exelente
Pros:

Instalaciones,limpieza y atención del personal

2026-01-09 • via Nuitee
R
Ricardo • family_with_children • mx
10
Great hotel
Pros:

Great hotel

Cons:

Great hotel

2026-01-05 • via Nuitee
M
María Andrés • couple • mx
10
Pros:

Todo estuvo excelente

Cons:

Nada

2025-12-15 • via Nuitee
R
Raquel Carmen • family_with_children • br
10
2025-12-01 • via Nuitee
J
jorge • couple • mx
10
2025-11-18 • via Nuitee
R
Raquel Carmen • solo_traveller • br
10
Pros:

De tudo. Atendimento é excelente. Quarto amplo, limpo e confortável.

2025-10-30 • via Nuitee