The Old Mill Hotel

Hotels
•
Perlflag Hotel Group
8.2 (156 reviews)
Toll Bridge Road, Batheaston, Bath, England, BA1 7DE , Bath , GB
44-1225-437163

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Facilities

Meeting rooms
Express check-out
Boat tours on site
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Good value for money
Cons:
Cleanliness issues
Limited breakfast options
Room quality concerns

Categories

Cleanliness
7.7
Some reviews mentioned cleanliness issues, particularly with the bath enamel and overall maintenance.
Service
9.2
Staff received multiple mentions for being helpful and friendly, contributing positively to guest experiences.
Location
9.2
The hotel's location was noted as superb and convenient for visiting Bath, enhancing overall satisfaction.
Room Quality
7.2
Rooms were generally clean, though some were described as small or run down, impacting ratings.
Amenities
7.7
Amenities like breakfast were described as minimal, which led to lower scores in this category.
Value for Money
8.7
Many found the price to be great for the experience provided, enhancing perceived value.
Food and Beverage
7.2
Breakfast options were seen as limited and basic, affecting overall dining satisfaction.
Overall Experience
8.7
Despite some criticisms, many guests reported a pleasant overall experience with particular praise for tranquility.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:50

Property Description

Recreational Opportunities
Rent bicycles or relax in the terrace and garden.

Fine Dining Experience
Enjoy Italian cuisine with a garden view at Il Mulino.

Convenient Amenities
Access wireless internet, concierge services, and a 24-hour business center.

Book your stay at The Old Mill Hotel in Bath and immerse yourself in the beauty of the riverwalk.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 156 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.7
Food and Beverage: 7.2
Overall Experience: 8.7
J
James • solo_traveller • gb
1
Pros:

Nothing

Cons:

They cancelled my booking, did not call me or text me; just sent an email 3 hours before I was suppose to check in.
I tried my best to be polite to reception staff, they just told me I should have checked my emails.... This would have been fine but I dont check my emails frequently and was out for food with my old university friends.
No calls, no text, just came in at 2230 to a cancellation, no where else open in town to stay at this time so had to spend the night in town until my first train home.
Luckily im male and built in a way where i can protect myself. Wonder how my night would have been if i was a young female.... I mentioned this to the staff, they said gender had nothing to do with it. Made me think about my teeenage daughter and what a vulnerable position it would have put her in.

2026-05-30 • via Nuitee
O
oliverio • solo_traveller • br
7
Pros:

O hotel fica localizado numa área muito bonita, apesar de longe da área turistica no centro

Cons:

Cafe da manhã com poucas opções

2026-05-30 • via Nuitee
S
Sabrina • couple • gb
9
Pros:

Perfect

Cons:

Nothing

2026-05-30 • via Nuitee
C
Colin Geere • solo_traveller • gb
9
Gorgeous location and surroundings.
Pros:

Absolutely gorgeous location with terrace and garden next to the river. Easy to get to without getting caught up in Bath centre traffic.

Cons:

Nothing much to not like. Car parking is cosy, but adequate. The building appearance doesn't flatter, but more than compensated by location and surroundings.

2026-05-30 • via Nuitee
S
Susan • couple • au
7
It was nice.
Pros:

Location next to the toll bridge and the water wheel.

Cons:

Paying for parking.

2026-05-29 • via Nuitee
V
valetta • solo_traveller • au
7
Pros:

Location was amazing

Cons:

Parking was tight.
Was extremely hot with limited fans no aircon

2026-05-29 • via Nuitee
J
Juliet • family_with_children • au
7
2026-05-29 • via Nuitee
D
Diana • couple • gb
5
Pros:

Location was nice

Cons:

Parking and had to pay £10 extra
Long wait on drinks and food in a hot dining room
Service was slow

2026-05-28 • via Nuitee
G
Gabriele • solo_traveller • it
10
Pros:

L'albergo ha una bell atmosfera, ben collegato con l'autobus

2026-05-28 • via Nuitee
J
J • solo_traveller • nl
5
Pros:

Mooi gelegen leuk oud pand dat ze aan het opknappen zijn. Het ligt aan een rivier en heeft een heus waterrad. Heerlijk terras en een goed restaurant. En...ze hebben Ellie en zij is goud waard: erg vriendelijk en verzorgend naar de gasten.

Cons:

Ik vond het best een kleine kamer, zelfs voor 1 persoon. Het ontbijt vond ik niet echt bijzonder, maar was wel voldoende.

2026-05-28 • via Nuitee
S
Saad Bashir • solo_traveller • gb
1
Pros:

Location

Cons:

Breakfast and no air-conditioning

2026-05-28 • via Nuitee
J
Jane • couple • gb
3
Said everything I need in the above comments
Pros:

Didn’t realise the lodge was a separate block more like motel rooms. Very small, very hot it was during the very hot weather. Window handle hanging off, hit knee on sink unit when using the toilet and I’m tiny. Fan in bathroom not working, carpet grubby
Staff informed us they are knocking the lodge down and building luxury lodge 4star
Wonderful location so let’s see when upgrade is completed how well done it is
Staff very nice especially Ellie (manager I think) lovely girl

Cons:

Tiny room, tired and not very clean. Broken window handle generally the lodge building in desperate need of upgrade
So disappointed

2026-05-28 • via Nuitee
R
Richard • couple • gb
8
In beautiful surroundings, the mill is a historically interesting and romantic place to stay
Pros:

Beautiful location in a lovely area with an interesting history - both as a mill and being on the Toll Bridge itself. We were very lucky with the room as it had a double aspect, looking out towards the river on one side and over the Toll Bridge from the other. The room itself was clean and well looked after with coffee, tea and cream.

The bathroom was good over all with a powerful, modern shower unit.

The couple of staff we met were friendly and helpful.

We were able to park in the Mill's car park which was great. We were told clearly in advance that this was an extra cost and that you were not guaranteed a place, so maybe we were just lucky.

Cons:

We happened to go on the hottest day of the year (it was 33 degrees in the day) and there is no air conditioning. They had thoughtfully put a fan in the room and by midnight with the windows open and a fan we had got the room down to around 26. This did mean we couldn't have any lights on because we found out in the bathroom that immediately hundreds of insects swarmed in if you did that!

This is an unusual situation of course and not something most people would ever have to deal with so unless you really want air conditioning then this is not a deal breaker.

Other than that...... the building is in need of some TLC and it was understaffed.

The breakfast was a small choice, low quality continental with just cheap ham and cheese - not even a tomato in sight. When we arrived we had to sit down for a while with another couple waiting to get a table. Not because they were all taken, but because there was one lady catering for all the guests at breakfast, clearing tables, replenishing supplies and also manning the reception desk upstairs for checking out! Still, you had the bonus of being able to watch a working water wheel turning round which was lovely.

In beautiful surroundings, a historically interesting and romantic place to stay with just a couple of elements that might put some people off - we really enjoyed our stay.

2026-05-28 • via Nuitee
L
Lucie • solo_traveller • gb
5
Pros:

I LOVE THE PLACE THE ROOM WAS NOT NICE THIS TIME

Cons:

The smell in the room. And cold.

2026-05-27 • via Nuitee
I
Ian • extended_group • gb
8
Good location and comfortable
Pros:

Great location, generally good facilities and comfortable when staying in the main building.

Cons:

Restaurant hours not very flexible so didn’t use

2026-05-27 • via Nuitee
S
Signe • couple • dk
8
Pros:

Great location, really lovely walk along the canal to the center of town. Lovely view over the river - think we got our room upgraded, so we had a perfect view.

Cons:

In need of a deep clean. Obvs the parking fee is not ideal, but it was advertised via email in advance.

2026-05-27 • via Nuitee
J
Julia • solo_traveller • gb
7
Pros:

Location was stunning. Easy access to buses into city centre.
Room spacious with good lighting.

Cons:

No air-conditioning on the hottest day of the year.
WiFi was useless, wouldn't connect to my phone.
Breakfast was very disappointing. No hot food, other than toast.

2026-05-27 • via Nuitee
K
Kerstin • solo_traveller • de
6
2026-05-27 • via Nuitee
M
Michael • solo_traveller • nz
7
Pros:

Beautiful spot, nice people and close to bus stops for hassle free trips to and from Bath city center

2026-05-26 • via Nuitee
M
Mick • couple • au
10
Pros:

Every thing you could want

Cons:

Nothing

2026-05-26 • via Nuitee