Hotel Daniela

Hotels
9.6 (1611 reviews)
Steinmattstrasse 39 , Zermatt , CH
+41 27 966 77 00

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Room temperature control issues
Hard mattress

Categories

Cleanliness
9.4
General cleanliness was good, as indicated by a positive feel in the overall stay.
Service
9.86
Staff were consistently mentioned as helpful and friendly.
Location
9.9
The location was described as great, central, and convenient for various activities.
Room Quality
9.35
Rooms were described as beautiful, modern, and comfortable.
Amenities
9.57
Amenities were positively noted, including a spa and breakfast options like private experiences.
Value for Money
9.34
Value was described as excellent relative to other offerings.
Food and Beverage
9.4
Breakfast was plentiful and of good quality, enhancing the experience.
Overall Experience
9.96
Overall experience was highly rated, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:13

Property Description

Luxurious Rooms and Amenities

The Hotel Daniela in Zermatt offers elegantly renovated rooms equipped with modern amenities such as a TV, minibar, and safe. Pamper yourself in the well-appointed bathrooms featuring complimentary toiletries and cozy bathrobes.

Relaxation and Wellness

Indulge in a relaxing stay with complimentary access to the Gädi SPA and Julen SPA. Unwind after a day of exploring the picturesque surroundings and rejuvenate your senses in the tranquil spa facilities.

Convenient Location and Services

Located just a short stroll from the cable cars and train station, Hotel Daniela provides a peaceful retreat in the heart of Zermatt. Start your day with a delicious buffet breakfast before setting off on your alpine adventures.

Book now to experience luxury, relaxation, and convenience at Hotel Daniela.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that Zermatt is a car-free village. Guests can park the car in Täsch indoor parking and continue to Zermatt by train or taxi.

A complimentary transfer service from and to the train station is offered to all guests on their arrival and departure day. Please inform the property about your arrival time in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPR

Location

Guest Reviews

9.6
Based on 1611 reviews
Cleanliness: 9.4
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.57
Value for Money: 9.34
Food and Beverage: 9.4
Overall Experience: 9.96
H
Helder • couple • ch
10
Pros:

Staff, Transfert depuis et vers la gare, Spa

2026-09-17 • via Nuitee
M
Manfred • couple • de
9
Sehr gut, sehr guter Service , nur zu empfehlen 👍
2026-09-15 • via Nuitee
M
Marianne • couple • ch
10
2026-09-14 • via Nuitee
G
Gareth • couple • gb
10
A great hotel in an ideal location. Staff very helpful.
Pros:

Great location, view of the Matterhorn from the balcony. Clean. Excellent SPA. Staff very friendly & helpful.

Cons:

Nothing

2026-09-14 • via Nuitee
G
Giuseppina • couple • it
10
2026-09-11 • via Nuitee
K
Kata • couple • ch
10
2026-09-09 • via Nuitee
N
Norbert • solo_traveller • au
9
Pros:

Very good breakfast, large rooms with balcony, pick up from station

Cons:

Fan in bathroom very noisy

2026-09-08 • via Nuitee
D
Danielle • couple • ch
10
Excellent rapport qualité - prix
Pros:

Simplicité et Qualité des prestations de services et du personnel

Cons:

Aucun élément non apprécié

2026-09-07 • via Nuitee
P
Piotr • solo_traveller • ch
10
2026-09-06 • via Nuitee
R
Roland • couple • ch
9
Sehr gute Wahl in Zermatt
Pros:

Sehr freundliches Personal, tolles Frühstücksbuffet, guter Kaffee, saubere Zimmer, angenehme Atmosphäre.

Cons:

Zwei Dinge für das das Hotel nichts kann; Strassenlärm, Küchengeruch (ev. nicht vom Hotel)

2026-09-06 • via Nuitee
K
Kindra • couple • us
10
Perfect
Pros:

Clean, friendly environment, good location

Cons:

Nothing

2026-09-03 • via Nuitee
J
jab2394 • solo_traveller • es
10
Fantástico
Pros:

La limpieza, la atención al cliente, el desayuno...es todo fantástico

Cons:

Todo genial

2026-09-02 • via Nuitee
I
Ingebjørg • couple • no
9
Pros:

Great service all over!

2026-09-01 • via Nuitee
R
Ralf • couple • ch
10
Stilvolles und komfortables Hotel im Zentrum von Zermatt -sehr zu empfehlen!
Pros:

Stilvoll eingerichtete Zimmer und Spa. Sehr gutes und reichhaltiges Frühstücksbuffet sowie freundlicher Service.

2026-09-01 • via Nuitee
M
Marinella • couple • it
9
2026-08-29 • via Nuitee
E
Evelyne • couple • ch
9
Pros:

Zentrale Lage, Zimmer sehr sauber und das Personal war sehr freundlich.

2026-08-27 • via Nuitee
P
Philippe • couple • ch
9
2026-08-27 • via Nuitee
M
Markus • extended_group • ch
10
Perfekter Kurzaufenthalr
Pros:

Sehr reichhaltiges Frühstück, zuvorkommendes Personal

Cons:

—-

2026-08-26 • via Nuitee
J
Jeffrey • couple • nl
10
Geweldig verblijf!! Aanrader
Pros:

Alles was goed. Geweldig kamer, heerlijk bed. Er is een mini koelkast en je kan uitzicht hebben op de top van de Matterhorn

Zeer hondvriendelijk. Ze hadden voor onze hond een leuk mandje en voedingsbakken neergezet.

Heerlijk ontbijt. Erg veelzijdig en het beste wat we in Zwitserland gehad hebben.

Er is ook een shuttleservice van en naar het station. Het personeel is vriendelijk en behulpzaam.

Ook de wellness is aan te raden! Heerlijk genoten

Cons:

Niks

2026-08-24 • via Nuitee
J
Jarod • extended_group • us
10
2026-08-24 • via Nuitee