Hotel Daniela

Hotels
9.4 (1547 reviews)
Steinmattstrasse 39 , Zermatt , CH
+41 27 966 77 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent, varied breakfast
Friendly and helpful staff (shuttle / station pickup)
Well-regarded spa and wellness area
Great location and Matterhorn views
Tasteful, cozy decor and well-equipped rooms
Cons:
Several guests found mattresses too firm
Occasional construction noise nearby
A few service moments felt mechanical at reception
Isolated facility issues (jacuzzi closure, noisy bathroom fan)
Can be a bit far from the station in bad weather if shuttle not pre-arranged

Categories

Cleanliness
9.6
Rooms repeatedly described as clean and well equipped; guests mention tidy bathrooms and overall good housekeeping.
Service
9.4
Staff frequently praised as friendly, warm and helpful (shuttle, station pickup, special requests); a few reviews mention a mechanical reception interaction, slightly lowering this score.
Location
9.5
Ideal location with Matterhorn views and convenient for activities; some guests noted it can feel a bit far from the train station in bad weather and there is occasional nearby construction.
Room Quality
8.6
Rooms are cozy and tastefully decorated, with balconies and good equipment; recurring comments about firm/hard mattresses and isolated issues (noisy bathroom fan) reduce the score.
Amenities
9.5
Spa and wellness facilities repeatedly praised; complimentary shuttle, afternoon snacks and small extras appreciated. A few mentions of the jacuzzi being closed at times.
Value for Money
9.4
Multiple reviewers explicitly cite excellent rapport qualité-prix and good value for money; guests consider the service and amenities worth the price.
Food and Beverage
9.7
Breakfast consistently highlighted as excellent, varied and plentiful (fresh juices, wide selection); rare notes that breakfast was not included for one guest.
Overall Experience
9.5
Predominantly highly positive stays with many 'highly recommend' and 'perfect' comments; minor issues (mattress firmness, construction noise, occasional service stiffness) did not outweigh overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Rooms and Amenities

The Hotel Daniela in Zermatt offers elegantly renovated rooms equipped with modern amenities such as a TV, minibar, and safe. Pamper yourself in the well-appointed bathrooms featuring complimentary toiletries and cozy bathrobes.

Relaxation and Wellness

Indulge in a relaxing stay with complimentary access to the Gädi SPA and Julen SPA. Unwind after a day of exploring the picturesque surroundings and rejuvenate your senses in the tranquil spa facilities.

Convenient Location and Services

Located just a short stroll from the cable cars and train station, Hotel Daniela provides a peaceful retreat in the heart of Zermatt. Start your day with a delicious buffet breakfast before setting off on your alpine adventures.

Book now to experience luxury, relaxation, and convenience at Hotel Daniela.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.

Please note that Zermatt is a car-free village. Guests can park the car in Täsch indoor parking and continue to Zermatt by train or taxi.

A complimentary transfer service from and to the train station is offered to all guests on their arrival and departure day. Please inform the property about your arrival time in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SPR

Location

Guest Reviews

9.4
Based on 1547 reviews
Cleanliness: 9.6
Service: 9.4
Location: 9.5
Room Quality: 8.6
Amenities: 9.5
Value for Money: 9.4
Food and Beverage: 9.7
Overall Experience: 9.5
M
Michael • couple • ch
9
2026-10-30 • via Nuitee
B
Barbara • couple • ch
9
Pros:

Sehr coole Einrichtung. Zentral.

2026-10-28 • via Nuitee
C
Caroline • couple • nz
10
2026-10-28 • via Nuitee
L
Lotti • couple • ch
9
super agréable
2026-10-27 • via Nuitee
M
Monique • couple • ch
10
Pros:

Sehr schöne und gemütliche Einrichtung

Cons:

Alles sehr gut

2026-10-26 • via Nuitee
S
Soraya • couple • ch
8
2026-10-26 • via Nuitee
R
Rainer • couple • de
9
2026-10-26 • via Nuitee
F
Francisco • couple • es
10
2026-10-24 • via Nuitee
B
Barbara • solo_traveller • ch
7
2026-10-24 • via Nuitee
H
Hassan • solo_traveller • ie
10
2026-10-23 • via Nuitee
L
Ludovic • couple • ch
10
Superbe séjour dans un établissement agréable, accueillant et bien décoré
Pros:

Le spa et la décoration

2026-10-22 • via Nuitee
M
Marie-José • couple • ch
10
Merveilleux séjour de détente et découvertes
Pros:

Très bien accueillis. Nous avons apprécié le service navette gratuit. Emplacement idéal. Le petit-déjeuner très varié et copieux, le personnel très serviable. Ambiance montagne, décor raffiné et chaleureux dans l’ensemble de l’hôtel, y compris le spa, que nous avons beaucoup apprécié après nos randonnées. Merci à Sophia pour la visite du Chesa Valese. Deux adresses à retenir.

Cons:

Tout était parfait pour nous.

2026-10-19 • via Nuitee
M
Manar • couple • it
10
Semplicemente da sogno!
Pros:

Tutto! Dal personale, alle camere, ambiente, spa, cibo, veramente tutto da sogno!

Cons:

La jacuzzi chiusa gli ultimi giorni.

2026-10-19 • via Nuitee
J
Jacqueline • couple • ch
10
2026-10-19 • via Nuitee
R
Roland • couple • ch
8
Pros:

Sehr gute Lage
Freundliche Personal
Unkopliziret

Cons:

Harte Matratze

2026-10-18 • via Nuitee
J
Jaakson • family_with_children • ch
10
Just a amazing hotel, everyone should go there:)
Pros:

Room was so cozy. Breakfast was amazing, i love it so much!

Cons:

Everything was perfect.

2026-10-17 • via Nuitee
L
Leonora • couple • us
10
Unforgetable
Pros:

The views and the fonicular ride

Cons:

Breakfast not included😌

2026-10-16 • via Nuitee
U
Ulrike • couple • ch
10
2026-10-15 • via Nuitee
A
Astrid • couple • ch
9
Perfekt für Kurzaufenthalt
Pros:

- unkompliziertes Check-in
- gute Infos
- grossartiges Frühstück
- Upgrade
- Shuttle zum Bahnhof
- Snacks am Nachmittag

Cons:

- für mich war Matratze zu hart (aber das ist halt sehr individuell)
- ein bisschen viel Alpenchic für meinen Geschmack

2026-10-15 • via Nuitee
R
Roland • solo_traveller • ch
9
Toll, ich komme gerne wieder.
Pros:

Das Personal war super freundlich und herzlich.

2026-10-14 • via Nuitee