Santos Hotel

Hotels
8 (2139 reviews)
No. 49, Section 3, Chengde Road , Taipei , tw

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Spacious rooms
Cons:
Cleanliness concerns
Poor food quality
Aging amenities

Categories

Cleanliness
7.25
Cleanliness noted as an issue due to old odors and maintenance needs.
Service
9.25
Staff provided exceptional support during luggage mix-up and were helpful throughout the stay.
Location
9.25
Conveniently located near MRT and tourist areas, highly praised by guests.
Room Quality
7.75
Rooms noted for being spacious but showing signs of aging and maintenance issues.
Amenities
7.25
Facilities described as outdated but functional, some maintenance needed.
Value for Money
8.25
Overall decent value considering the location and service.
Food and Beverage
6.75
Food quality and breakfast options noted as poor, impacting overall satisfaction.
Overall Experience
8.25
A mix of positive and negative experiences, with a good conclusion despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:51

Property Description

Convenient Location
Santos Hotel is just a 5-minute walk from MRT Minquan West Road Station, making it easily accessible for guests to explore the city. With Taipei Main Station only 3 metro stops away, transportation is a breeze for travelers looking to discover the vibrant surroundings.

Comfortable Accommodation
Guests can expect cosy and classic guest rooms at Santos Hotel, complete with free WiFi access for their convenience. Each air-conditioned room is well-equipped with modern amenities such as a flat-screen TV, a sofa, an electric kettle, and a safety deposit box. The private bathroom offers shower facilities, a bathtub, and complimentary toiletries, ensuring a comfortable stay for all visitors.

Dining Excellence
Indulge in a culinary experience at Santos Hotel with 1 dining options available. Atrium Restaurant presents a diverse menu featuring both western and eastern dishes, catering to a variety of tastes. For those craving traditional Chinese cuisine, Chengde Restaurant offers authentic dishes to satisfy every palate.

Book your stay at Santos Hotel now and experience the perfect blend of convenience, comfort, and culinary delights.

Important information:

Please note that children over the age of 6 will be charged for breakfast. For more information, please contact the property directly.

Housekeeping service is only offered for stays of more than 2 nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 2139 reviews
Cleanliness: 7.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 6.75
Overall Experience: 8.25
A
Aoki • solo_traveller • jp
7
地下鉄駅に近いため便利でした。
Pros:

皆さん、日本語が達者でした。

Cons:

床に小さなごみがあり、4日間滞在中に床の掃除機で清掃していなかったようです。

2026-06-05 • via Nuitee
H
HSIN HONG • solo_traveller • tw
10
2026-06-01 • via Nuitee
黃 • solo_traveller • tw
8
2026-05-30 • via Nuitee
C
CHING CHOU • solo_traveller • tw
10
2026-05-25 • via Nuitee
T
tsaica • solo_traveller • tw
9
Cons:

桌頭櫃沒有插座供手機充電。

2026-05-25 • via Nuitee
士峰 • solo_traveller • tw
10
2026-05-24 • via Nuitee
K
KETAN DILIP • solo_traveller • in
7
2026-05-24 • via Nuitee
R
Richard Shu Hung • solo_traveller • us
10
2026-05-24 • via Nuitee
C
Ching Cheng • solo_traveller • tw
8
2026-05-22 • via Nuitee
N
Nyorai • solo_traveller • tw
7
2026-05-21 • via Nuitee
S
Sibylle • extended_group • de
8
2026-05-21 • via Nuitee
陳 • couple • tw
10
Pros:

謝謝

2026-05-20 • via Nuitee
W
WU CHUANI • solo_traveller • th
8
2026-05-18 • via Nuitee
蕭智晟 • solo_traveller • tw
7
2026-05-17 • via Nuitee
J
Jou Chun • extended_group • tw
6
以價格來說還不錯
Pros:

服務良好

Cons:

空調由中央管控，房內潮濕，有過敏的人需要注意⚠️

2026-05-11 • via Nuitee
鳳姿 • solo_traveller • tw
8
2026-05-11 • via Nuitee
鳳姿 • solo_traveller • tw
8
2026-05-11 • via Nuitee
M
Midori • couple • jp
8
ホテルのスタッフ感じが良かった！
Pros:

スタッフがとても感じがよく優しかった

Cons:

2日宿泊したのだが1日は、掃除を忘れ、タオルの入れ替え、ゴミ捨ても、後からお願いした
トイレのフラッシュの音が大きかった

2026-05-10 • via Nuitee
Y
YUK HA • couple • hk
8
Pros:

房間空間大整潔櫃檯員工服務非常好

Cons:

沒有

2026-05-09 • via Nuitee
T
takeshi • solo_traveller • jp
7
2026-05-06 • via Nuitee