Hyatt Place Santa Fe

Hotels
•
Hyatt Place
8.6 (817 reviews)
4320 Cerrillos Road , Santa Fe , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Location
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.56
Some concerns about room cleanliness with hairs on pillows and overall unsanitary breakfast area.
Service
9.53
Staff were friendly and helpful, contributing positively to the overall experience.
Location
9.07
Good location mentioned multiple times, though parking was a concern.
Room Quality
9.02
Rooms are generally nice and well equipped, though there were some issues noted.
Amenities
8.55
Mixed reviews on the amenities, with some mentioning missing toiletries and concerns about the hot tub.
Value for Money
8.01
Some guests felt charges like parking fees detracted from the overall value.
Food and Beverage
8.06
Breakfast had mixed reviews; some enjoyed it while others found it lacking in quality.
Overall Experience
9.03
Many guests expressed a desire to return, indicating a generally positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 15:11

Property Description

Luxurious Amenities

Indulge in a relaxing stay at Hyatt Place Santa Fe, where you can unwind in the hot tub or stay active in the fitness centre. The on-site restaurant ensures delightful dining experiences for all guests.

Modern Comforts

Each air-conditioned room is equipped with a flat-screen TV, offering entertainment at your fingertips. Enjoy the convenience of free toiletries and a hairdryer during your stay, adding a touch of luxury to your experience.

Convenient Location

Located just a short distance from popular attractions like the Georgia O Keeffe Museum and The Plaza, our hotel also offers free shuttle services for easy transportation. Book your stay now at Hyatt Place Santa Fe for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 817 reviews
Cleanliness: 7.56
Service: 9.53
Location: 9.07
Room Quality: 9.02
Amenities: 8.55
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 9.03
T
Thomas • couple • us
9
Pros:

Nice location, and helpful staff

2026-09-18 • via Nuitee
T
Thomas • couple • us
9
2026-09-18 • via Nuitee
Y
Yesenia • couple • us
10
The staff was what made the stay so great, everyone at the desk would greet with a smile. Loved the whole team!
Pros:

Loved the location, close to so many downtown popular spots. Plus not to far from farther historic landmarks

Cons:

Blankets could’ve been cleaner

2026-09-15 • via Nuitee
G
Greg • couple • us
6
2026-09-14 • via Nuitee
D
Darron • solo_traveller • us
9
Santa Fe weekend
Pros:

The hotel is quiet. Staff is Respectable and professional.
Rooms and facility was clean and well maintained .

Cons:

The bed was too soft.
The breakfast was very basic and redundant. It needs some improvement.

2026-09-09 • via Nuitee
V
Véronique • solo_traveller • fr
8
Nous avons apprécié notre séjour à l hôtel Hyatt place de Santa Fe
Pros:

L hôtel est très propre.
Nous avions un grande chambre avec un grand lit très confortable.
Le personnel est très sympathique et attentionné.
Bon petit-déjeuner

Cons:

Le parking payant

2026-09-09 • via Nuitee
C
Chris • solo_traveller • us
8
2026-09-07 • via Nuitee
C
Chaitanya • solo_traveller • us
9
2026-09-03 • via Nuitee
V
Veronica • family_with_children • us
10
Very comfortable and rooms were very clean would definitely recommend.. and the staff are very friendly and welcoming
Pros:

Very clean and in a good area even though we were close to the road couldn’t hear the traffic very quiet

2026-08-31 • via Nuitee
S
Sury • solo_traveller • us
10
2026-08-30 • via Nuitee
F
fabien • extended_group • fr
9
Un peu éloigné du centre mais sinon bien
2026-08-29 • via Nuitee
J
Jana • couple • cz
9
2026-08-28 • via Nuitee
S
Steven • couple • us
9
2026-08-28 • via Nuitee
W
William • solo_traveller • us
10
Excellent, friendly and professional staff
2026-08-27 • via Nuitee
M
Monica • extended_group • us
9
2026-08-27 • via Nuitee
E
Erin • couple • us
7
Beautiful but housecleaning staff needs attention
Pros:

The room was spacious and laid out really well. The air conditioning worked great and we slept well. Lots of amenities and the doors were nice and solid so we couldn’t hear neighbors

Cons:

The hotel staff handled this well from a customer service standpoint but there is still an issue with the cleaning staff that I can’t ignore.
When I pulled back my sheets on the bed for the very first time, there was a long hair and the sheets were wrinkled. The sheets and bed were obviously used and no one had changed them from the last person. I went to the front desk and explained and he brought me out a clean set. Then when I took off the dirty sheets (I had to do all of this after 10pm after getting dressed again) and when I took off the fitted sheet, there was a dead bee on the mattress cover. That was really unpleasant to see.
When we checked out, they were good enough with customer service to give us a discount which we appreciated. We liked the hotel. I’m not sure if I’ll be back though because of the low standard of housekeeping that I experienced.

2026-08-26 • via Nuitee
L
louisarmstrng • Business • Brooklyn, New York
10
Total enjoyment
Pros:

Very clean rooms, maintenance free, Staff personnel to assist you and ensure that you have a most enjoyable stay.
Breakfast menu varies, however, the two cooks always prepare a hot meal with scramble eggs, sausages, green chili, waffles, sautéed potatoes and more surprises. Five star menu.

2026-08-25 • via Tripadvisor
L
Larry • couple • us
9
it was a nice place to stay and would probably stay there again if I visit Santa Fe
Pros:

a large guest room

Cons:

Breakfast needed something more appetizing than powdered eggs and paper-thin bacon. But then, I know it is a free breakfast afterall.

2026-08-24 • via Nuitee
K
Kesica • family_with_children • pl
1
You’ll find better in Old Town Santa Fe for the same price!
Pros:

Helpful front desk staff, provided a room change when the assigned room was dirty and offered free bottled water and tea as compensation.

Cons:

Dirty rooms with feathers (?), dust and crumbs all over floor and behind bed. Bed sheets with several hairs of different lenghts and colours inside. Thin windows letting in all the noise from the highway including several police sirens every night. Also, the walls were very thin and we kept hearing a phone ringing in another room NON STOP throughout the day and night (not sure why it kept calling and why there was no response)… Overall very bad value for money - a run down and poorly managed property, expected better from a Hyatt place especially one pricing itself at over 350 USD a night.

2026-08-24 • via Nuitee
I
Iker • couple • us
6
Aceptable
Pros:

La habitación estaba muy bien, grande, limpia y en buen estado.

Cons:

- La cama no nos pareció muy cómoda.
- El agua de la piscina daba la sensación de estar muy sucia.
- El personal de recepción no fue muy agradable.
- El desayuno no fue muy bueno, bastante mejorable.
- Hotel demasiado caro para la ubicación que tiene, ya que está a las afueras de Santa Fe.

2026-08-21 • via Nuitee