Iberostar Waves Creta Panorama & Mare

Hotels
•
Iberostar
8.4 (167 reviews)
Panormos Beach, Lavris, Mylopotamos, Crete Island, 74100 , Mylopotamos , GR
30-283-4306700

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Facilities

Full-service spa
Nature reserve
Comprehensive recycling policy
Annual carbon offsets
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Cons:
Cancellation issues
Communication problems

Categories

Cleanliness
6.61
Negative sentiment due to issues with booking and cancellations.
Service
9.08
Staff was friendly and attentive, enhancing the overall experience.
Location
8.62
Located in a relaxing area with stunning views.
Room Quality
8.07
Well-maintained rooms with a relaxing atmosphere.
Amenities
8.6
Great facilities including multiple pools and all-inclusive options.
Value for Money
8.56
Good deals booked directly with the hotel.
Food and Beverage
9.11
Food quality was excellent with a diverse menu.
Overall Experience
8.58
Memorable stay with positive aspects outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:06

Property Description

Experience a blissful retreat at Iberostar Waves Creta Panorama & Mare, where luxury meets the tranquil charm of Mylopotamos.

Spa and Relaxation
Unwind at our full-service spa, offering a variety of indulgent treatments, including rejuvenating massages and exquisite facials. After your pampering session, take advantage of our two outdoor swimming pools or relax in the sauna.

Culinary Delights
Savor a delightful array of dining options with our all-inclusive rates. With three distinguished restaurants and multiple bars, including a vibrant poolside bar, your culinary cravings will be fully satisfied anytime.

Accommodations and Amenities
Stay in one of our 454 uniquely decorated rooms, each featuring private balconies that beckon relaxation. Enjoy modern comforts like complimentary Wi-Fi, refrigerators, and satellite TV while being just steps away from idyllic beaches.

Book your unforgettable getaway today and create memories that will last a lifetime!

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Health & Safety

    Property follows sanitization practices of European Holiday Home Association (EHHA - Europe)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 167 reviews
Cleanliness: 6.61
Service: 9.08
Location: 8.62
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.58
E
Elżbieta • couple • pl
8
Relaks, dobry odpoczynek.
Pros:

Położenie hotelu, piękny, zadbany ogród, czystość pokoju.

Cons:

Brak przejrzystości w przydzielaniu wybranego pokoju. Duży wybór przy zakupie pokoju, ale nie wiadomo, które pokoje sklasyfikowano jako pokoje z widokiem na morze, a które jako położone w priorytetowej lokalizacji i widokiem na morze, itd. Pierwotnie przydzielono nam pokój, do którego dochodził hałas z urządzeń klimatyzacyjnych i musieliśmy prosić o zmianę. Głośno w restauracji, dużo rodzin z małymi dziećmi.

2026-05-30 • via Nuitee
J
Jordi • family_with_children • fr
9
Très bon Hôtel pour un séjour en Famille !!
2026-05-29 • via Nuitee
J
Jeanine • solo_traveller • be
9
Perfect hotel maar te druk met de kleine kinderen
Pros:

Schoon en proper hotel ondanks de drukte en het eten was goed

Cons:

Te veel klein kinderen en veel te druk in het restaurant

2026-05-29 • via Nuitee
Y
Yuliya • family_with_children • pl
10
2026-05-24 • via Nuitee
M
Mark • family_with_children • gb
10
Pros:

Superb in every way

2026-05-24 • via Nuitee
S
Simone • solo_traveller • it
8
2026-05-23 • via Nuitee
U
Ukkel1180 • solo_traveller • fr
10
2026-05-19 • via Nuitee
U
Ukkel1180 • solo_traveller • fr
6
Room 1200 entrance is inside the service stairs.
Pros:

The food and resort were nice.

Cons:

I was given the room 1200. The access was litteraly INSIDE the service stairs separated from the main hotel corridor by a fire door. The room was nice but its locatioin is.not normal.

2026-05-18 • via Nuitee
D
Dawid • solo_traveller • de
10
Pros:

!!!English!!!
We are still staying at the Iberostar in Crete with our family until May 18th, but we can already say that this is the best vacation we have ever had.
The entire hotel is incredibly clean and well maintained. What impressed us the most was the staff — extremely attentive, professional, and very well trained. You can truly feel that they do not provide excellent service just because they expect tips, but because they genuinely care about cleanliness, hospitality, and the well-being of their guests.
The hotel complex offers everything you could possibly need: multiple pools, a great pool bar, entertainment, a kids club, and wonderful evening shows for the whole family. Especially for families, this hotel is absolutely perfect.
The food exceeded all our expectations. Nothing is being saved here — oysters, salmon, lobster, and many other high-quality dishes are available every day. Even though we only booked half board and not all-inclusive, it is more than enough. Our only small criticism would be that water or basic drinks during dinner could be included.
We travel a lot around the world and have experienced many hotels, but this one has completely convinced us. We are already looking forward to the remaining days of our stay and will definitely come back.
Thank you for this unforgettable vacation!
Dawid Zygarlowski
!!!Deutsch!!!
Wir sind mit unserer Familie noch bis zum 18.05. Gäste im Iberostar auf Kreta und können jetzt schon sagen: Das ist der schönste Urlaub, den wir je hatten.
Das gesamte Hotel ist unfassbar sauber und gepflegt. Besonders beeindruckt hat uns das Personal – unglaublich aufmerksam, professionell und hervorragend geschult. Man merkt sofort, dass die Mitarbeiter nicht nur freundlich sind, weil sie Trinkgeld erwarten, sondern weil ihnen Sauberkeit, Service und das Wohl der Gäste wirklich am Herzen liegen. Dieses Gefühl bekommt man hier jeden Tag vermittelt.

Cons:

Bei Halbpension leider nicht mal Getränke zum Abendessen

2026-05-18 • via Nuitee
P
Patrice • couple • fr
4
Iberostar serait bien aimable de nous offrir une nuit plus calme et de l'eau chaude le matin
Pros:

repas et petit-déjeuner et le personnel

Cons:

mauvaise isolation phonique entre 2 logements et malheureusement des voisins bruyants et pas d'eau chaude le matin pour la douche

2026-05-18 • via Nuitee
A
Anna • family_with_children • ca
6
Niezapomniane wakacje!
Pros:

Wyżywienie w bufecie było doskonałe. Iberostar Selection Marine jest hotelem bardzo przyjaznym dla dzieci - animatorzy i animatorki są fantastyczni. Pokój czysty i ładnie sprzątany - bungalows the best! Wycieczki organizowane przez mini train były ciekawe - urocze wioski, jaskinia, piękne widoki.

Cons:

Iberostar Waves był zamknięty w dniu przyjazdu, a reklamowany aquapark nieczynny w czasie całego naszego pobytu - renowacje. Otrzymaliśmy pobyt w innym Iberostarze zlokalizowanym zaraz obok i o wyższym standardzie, ale brak informacji przed podróżą był ogromym zaskoczeniem. Na plaży przy hotelu była smoła i nasze buty są do wyrzucenia. Poza tym, dyskoteka na balkonie hotelu była słyszalna w całym obiekcie i dziecko nie mogło usnąć. Po złożeniu reklamacji brakuje odpowiedzi z hotelu. Pomieszczenie ze sceną w Iberostar Selection Marine trochę za małe jak na tak dużą ilość gości hotelowych. Jest tam duszno.

2026-05-15 • via Nuitee
M
Maria • solo_traveller • ua
10
Відпочинок був чудовий!
Pros:

Чистота, сервіс та доброзичливість персоналу на вищому рівні! Хочеться туди повернутись знову 😍

2026-05-14 • via Nuitee
ΜΑΡΙΑ • solo_traveller • gr
10
2026-05-03 • via Nuitee
I
Ines • couple • fr
10
2026-05-03 • via Nuitee
A
Aleksandr • solo_traveller • am
9
2026-05-01 • via Nuitee
A
Anna Claudia • solo_traveller • at
10
È stata una fantastica esperienza!!!
Pros:

La struttura è davvero molto grande e con un panorama spettacolare ovunque ti giri.
La spiaggia privata è molto attrezzata con lettini da mare e ombrelloni.
Puoi fare bellissime passeggiate e goderti i tramonti sul mare.
Tutto lo staff dell hotel è stato molto affettuoso e premuroso.
La mia stanza era spaziosa e pulita.
La colazione e la cena a buffet ogni giorno era molto varia e di ottima qualità.
Insomma io tornerò sicuramente ❤️

Cons:

Non ho nessuna nota negativa da fare!!! Anzi complimenti!

2026-04-30 • via Nuitee
F
FREDERIC • family_with_children • fr
9
Une très agréable découverte
Pros:

Très bon accueil, un personnel agréable et un buffet incroyable

2026-04-26 • via Nuitee
F
Frédéric • extended_group • fr
10
6 jours de bonheur
Pros:

Nous avons eu l’agréable surprise d être surclassé du 4 au 5 étoiles. Période du 12 au 17 avril, en demi pension, car nous partons tout les jours à la découverte de l’endroit où nous résidons. Le lieu est magnifique, la piscine principale est Top, un peu froide à cette période. Le personnel accueillant et très serviable.

Cons:

Franchement, rien à redire.

2026-04-19 • via Nuitee
F
Frédérique • solo_traveller • fr
9
Pros:

Très bel hôtel dans un cadre verdoyant. Nourriture excellente. Personnel attentionné et parlant français.

Cons:

Un détail : le bruit de la fontaine près de la réception... très bruyant et très fatiguant! De fait les petits salons dans le hall ne sont pas des lieux propices à la détente, dommage ...

2026-04-19 • via Nuitee
L
Louise • solo_traveller • fr
8
Pros:

Qualité du service client
Propreté
Restaurant avec large choix qualitatif

Cons:

Kids Club fermé le jeudi parce que tout le monde est off le même jour.
Pas informé que la moitié de l'hôtel était fermé y compris certaines attractions pour enfants qui apparaissent encore sur les photos de l'hôtel.

2026-04-18 • via Nuitee