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Facilities
Property facilities
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Free breakfast
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Full-service spa
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Express check-out
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Designated smoking area
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Concierge service
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Wheelchair accessible
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Elevator
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Sailing nearby
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Water skiing nearby
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Television in common areas
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Scooter/moped rentals nearby
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Free breakfast
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Safe-deposit box at front desk
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Porter/bellhop
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Express check-out
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Skydiving nearby
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Full-service spa
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Express check-in
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Pool umbrellas
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Tours/ticket assistance
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Parking (limited spaces)
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Free self parking
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Computer station
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Beach umbrellas
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Beach sun loungers
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Pool sun loungers
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24-hour fitness facilities
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Free buffet breakfast
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Cave exploring/spelunking nearby
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Ziplining nearby
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Mosquito nets
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Banquet hall
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Water sports equipment
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Experience unparalleled relaxation at Asterion Suites & Spa - Designed for Adults, where luxury meets tranquility along the stunning Platanias coast.
Exquisite Spa Services
Indulge in soothing massages, rejuvenating body treatments, and revitalizing facials at our serene spa, crafted to refresh your mind and body.
Culinary Delights
Savor local and international flavors at our Matter Main Restaurant, or enjoy a cozy in-room dining experience. Relish a complimentary buffet breakfast daily to start your day right.
Recreation and Amenities
Stay active in our 24-hour fitness center, take a dip in the outdoor pool, or rent a bicycle to explore nearby beaches, all while enjoying free Wi-Fi and complimentary parking.
Escape to the Asterion Suites & Spa – your perfect oasis awaits. Book your stay now!
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Pool access available from 10:00 AM to 6:30 PM.
- Guests under 16 years old are not permitted at this adults-only property.
- Only registered guests are allowed in the guestrooms.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Sustainability Certifications
Green Key (Foundation for Environmental Education)
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Guest type
Caters to adults only
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General
Professional property host/manager
Property policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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Sustainability Certifications
Green Key (Foundation for Environmental Education)
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Guest type
Caters to adults only
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General
Professional property host/manager
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Children and extra beds
No cribs (infant beds) available
Location
Guest Reviews
Stunning beach front property with amazing food and attentive staff at the bar and restaurant. The à la carte menu was delicious and served all day which we loved.
They say they don’t allow bed saving by the pool but every morning towels were covering beds and no signs by the pool.
Excellent hotel, great breakfast, very friendly and caring staff and beautiful pool and resort. Location is great if you have a car and want to relax in a calmer neighborhood and explore Balos, Elafonissi or other parts of the west side
Everything in this hotel was amazing : the staff is very careful, the restaurant is absolutely divine and the spa is sooo relaxing. We’ve had a couple massage with my husband and the spa team really took care of us, offering us a delicious moment. We spent an amazing week
It was so amazing! The private beach is excellent, with a great pool area and two restaurants and special drinks delivery to anywhere you’d like basically. The staff is so adorable and welcoming, with great recommendations and attention to details. It was a WOW experience!
It would have been nice to have more vegan options around🙏🏽
יש במקום אווירה מיוחדת, רגועה. צוות המלון דואג לשהייה נינוחה ונעימה.
Alles! Wir waren schon in vielen Hotels in Griechenland, aber dieses war wirklich das Schönste, das wir je besuchen durften.
Vom Design, dem geräumigen Zimmer, dem mehr als freundlichen und zuvorkommenden Service (mit Liegen-Service) bis hin zum sehr leckeren Essen: es war perfekt!
Der Strandabschnitt ist sehr ruhig und es war wirklich immer noch eine Liege frei. Rundum alles perfekt für einen schönen und erholsamen Urlaub.
Vielen Dank - wir werden auf jeden Fall zurückkommen.
Nichts :)
The staff tries their hardest to make due with the terrible conditions, but are not trained at a 5-star level.
The cleaners don't come, or enter the room when the privacy sign is up, the kitchen staff mishandles food, the coffee and drinks never arrive (plus the cocktails are bad), there is no concierge, the guest relations lady was pushy and aggressive, the spa staff is not trained at high standard, etc.
Despite that, everyone is trying their hardest and are really nice, and I am sorry that these nice people have to work in these conditions.
SCAM - I have no idea how this hotel has such high reviews, and wouldn't be surprised if they are paid/bots.
This is NOT a 5-star luxury resort, but it is advertised and priced as a 5-star luxury resort. If you've ever been to a real 5-star luxury resort (such as the JW Marriott, Four Seasons, Mandarin Oriental, Bulgari Dubai, etc.) then you will be extremely disappointed, and will be looking for a refund.
The hotel and service is maybe that of a basic 2 or 3 star family hotel near the beach, which was refurbished to look a bit fancy and has great pictures (congratulations to the photographer for making this mess look like a luxury resort).
I tried to list my issues but there are so many that I'm going over the word count. The short version is that the property does not match what is advertised and is not up to standard (we found heavy dust, cobwebs, mold, rust, blood, insect carcasses, drug paraphernalia, exposed wiring, equipment past inspection dates, unsafe handling of food, unauthorized access of the room, and much much more).
At this point we are requesting a refund and contacting authorities, this was the worst hotel experience we ever had.
Nice rooms and facilities, including the gym. Very good food at the restaurants and very nice and accommodating staff.
Our stay at Asterion Suites & Spa was simply exceptional and truly felt like coming home.
We initially stayed for three nights, but after an unpleasant experience elsewhere on the island, we found ourselves returning to Asterion because we genuinely missed it. From the moment we arrived, we were welcomed with open arms by Manolis and Mike at reception, who consistently went above and beyond to ensure everything was perfect throughout our stay.
The hospitality at this hotel is outstanding. Special highlight and big thank you to the Service Manager Manolis and his restaurant team made every meal feel special. Rosa, Maria and Kostas were incredibly kind, attentive and always remembered our preferences. Every member of staff treated us like family, creating a warm and personal atmosphere from the first day until the last.
The breakfast was fresh, varied and delicious every single day. On one occasion, when we had to leave very early for a hike, the chef spontaneously offered to prepare a lunch box for us. This level of care and thoughtfulness perfectly reflects the service culture throughout the hotel. Nothing was ever too much trouble.
We were also impressed by the impeccable cleanliness of the hotel. Our room was beautifully maintained every day, and the entire property was spotless. Even the gardeners took great pride in maintaining the beautiful surroundings, always greeting guests with a smile.
Last but not least, a special thank you to Ekaterina from Guest Relations, who was always present, approachable and genuinely interested in making every guest’s stay memorable.
The location is excellent for exploring the western part of Crete, making it an ideal base for travelers who enjoy discovering the island. Combined with the exceptional service, outstanding cleanliness and genuine hospitality, Asterion Suites & Spa delivered one of the most memorable hotel experiences we have ever had.
To the entire team: thank you for making us feel so welcome.
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Hotel jest wspaniały wszystko takie jak sobie można życzyć na wakacjach
Obsługa cudowna o wszystko pytali to hotel który zasługuje na 5 gwiazdek
Pełen relaks cisza spokój każdy odpoczywa w swojej strefie nie ma szukania wolnych leżaków bo wszystko bardzo dobrze zorganizowane
Jedzenie pyszne w restauracji głównej oraz Ala carte też premium obsługa
To jest hotel który zadowoli najbardziej wymagających klientów
Sehr ruhig und super schön!
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מלון מדהים,צוות עובדים שרותי ברמה הגבוהה ביותר.שודרגנו לחדר עם בריכה פרטית,הכל נקי מיטה נוחה אמבט מבריק עם תכשירים בניחוח מדהים.בקיצור שווה שווה ביותר
Super hygiënisch en vriendelijk personeel. Zeer customer focussed.
Jammer dat je geen hapjes/snacks kan bestellen aan de Pool bar.
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