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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Exceptional, attentive service (named staff praised)
Beautiful beachfront location and private beach
Excellent food and à la carte offerings
Spa and wellness facilities
Rooms with sea view and private pool
Attentive bar and restaurant staff
Cons:
Limited breakfast diversity
Few vegan options available
Towels consistently left on sunbeds despite 'no saving' policy
Initial room allocation issue on arrival (later resolved)

Categories

Cleanliness
9.2
Standard quality for this hotel tier.
Service
9.6
Highly praised throughout reviews: staff repeatedly described as professional, welcoming and attentive (special mentions for Katerina and Yianni who solved issues, provided recommendations and went above and beyond).
Location
9.4
Beachfront property with private beach; great base for exploring western Crete by car (Balos, Elafonissi) — very positive location sentiment.
Room Quality
9.4
Rooms and suites strongly praised (sea view suite with private pool and terrace, comfortable poolside accommodation); guests reported high satisfaction with room comfort and views.
Amenities
9
Strong amenities (spa, private beach, pools, two restaurants, drink service) noted positively, though pool bed-saving with towels was reported as an issue.
Value for Money
9.2
Standard quality for this hotel tier.
Food and Beverage
8.8
Food generally described as excellent (à la carte menu, standout dishes like feta pizza), but guests requested more breakfast diversity and additional vegan options.
Overall Experience
9
Overall very positive — many guests described their stay as amazing/WOW with exceptional moments thanks to staff and facilities, with only minor service or offering shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:21

Property Description

Luxurious Beachfront Location
Experience the epitome of luxury at the 5-star Asterion Suites & Spa - Designed for Adults, nestled on the sandy beach of Platanias in Chania.

Elegant Rooms and Gourmet Dining
Indulge in spacious rooms with private pools or swim-up access, each offering breathtaking views. Enjoy a sumptuous international and Greek buffet breakfast daily, and savor gastronomic delights at the Matter restaurant or traditional Cretan dishes at the 35º Restaurant.

Relaxation and Wellness
Unwind at the Orion Spa with a sauna, hot tub, massages, and beauty treatments. Stay active at the Akylas gym or join complimentary yoga sessions. Don't miss the chance to rejuvenate at this exquisite adult-oriented retreat.

Book now to elevate your stay at Asterion Suites & Spa - Designed for Adults, where luxury meets tranquility.

Important information:

Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027
Swimming pool: Closed from Mon, Nov 1, 2027 until Sun, Apr 30, 2028
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

9.2
Based on 253 reviews
Cleanliness: 9.2
Service: 9.6
Location: 9.4
Room Quality: 9.4
Amenities: 9
Value for Money: 9.2
Food and Beverage: 8.8
Overall Experience: 9
D
Dennis couple no
10
2026-08-29 via Nuitee
B
Bruna extended_group fr
10
Séjour en famille de 5 adultes parfait
Pros:

L’ensemble de l’établissement est top, les équipements, le personnel, les chambres, les repas.

Cons:

Rien tout était bien

2026-08-20 via Nuitee
A
Adam & Maryna couple us
10
Nice place for couples
Pros:

Food was excellent

Cons:

Kind of Rocky Beach

2026-08-16 via Nuitee
K
Kamil solo_traveller pl
10
2026-08-14 via Nuitee
L
Lea couple fr
10
Pros:

We had a wonderful stay at this hotel! The staff were exceptional, always smiling and providing the best service throughout our visit. The breakfast buffet was very good and the à la carte dinner was excellent as well. A special thanks to Katerina for her fantastic restaurant recommendations in Platanias and Chania, they really made our trip even better. Highly recommend!

2026-08-14 via Nuitee
N
Natalia solo_traveller us
10
Our stay was an experience we will always remember, with a staff that took incredible care of us. Katerina looked after
Pros:

The property was stunning, with a beautiful pool area and a private beach that made us forget how busy the rest of the region was.

2026-08-11 via Nuitee
G
Giovanni couple it
10
2026-08-10 via Nuitee
R
Rita couple sn
10
Pros:

Nous avons passé un séjour absolument merveilleux dans cet hôtel ! Tout était parfait du début à la fin. Le personnel est d’une gentillesse incroyable, toujours souriant, attentionné et aux petits soins pour nous.

La nourriture était excellente, avec beaucoup de choix et une très belle qualité. Notre chambre était également impeccable, d’une propreté irréprochable.

Un immense merci tout particulièrement à Katerina pour son accueil exceptionnel, sa disponibilité et sa gentillesse tout au long de notre séjour. Merci également à Christina du spa, adorable et toujours de très bons conseils.

Nous nous sommes vraiment sentis accueillis et chouchoutés. Une très belle expérience que nous recommandons sans hésiter et un hôtel dans lequel nous reviendrons avec grand plaisir !

2026-08-10 via Nuitee
D
Daria couple ua
10
Pros:

The level of hospitality and the service
Special thanks to Katerina for exceptional level of communication, recommendations and help :)

Cons:

Will be nice to have more diversity in breakfast buffet

2026-08-03 via Nuitee
L
Luca couple it
10
The entire team is professional, welcoming, competent, and always smiling. Congratulations to the General Manager, Mr Ge
Pros:

Our stay at Aterion Suites & Spa in Crete was wonderful, and what impressed us most was the way the team handled an unexpected situation.

When we arrived, we had booked a room with a sea view, based on the photos shown on Booking. We were initially informed that the room category was the same, but located in a different area of the property. Instead of simply explaining the situation, the team immediately looked for a solution to make us happy. The very next day, thanks to a check-out from another guest, they were able to move us to a truly spectacular room: a beautiful sea view suite with a private pool and a terrace overlooking the sea and the main pool area.

This is when you truly recognize professionals: not when everything is easy, but when something needs attention.

A special mention goes to Katerina, who always welcomed us with a genuine smile. She is an excellent problem solver, incredibly kind and professional, especially considering she has only recently joined the team. She gave us wonderful recommendations for restaurants, parking, and places to visit, making our stay even more enjoyable. Thanks to her suggestions, we discovered incredible spots, authentic Greek tavernas with excellent food, fresh fish, breathtaking sunsets, and unforgettable hospitality.

We would also like to thank Yianni, the supervisor, who personally assisted us with the room change and went above and beyond on our last day by offering us a room to freshen up before our departure and arranging lunch for us. This level of care was truly unexpected and deeply appreciated.

The entire team is professional, welcoming, competent, and always smiling. Congratulations to the General Manager, Mr George, for creating and managing such a beautiful property with a strong sense of harmony and attention to guests.

The food was excellent, and even the pizza was a pleasant surprise, including the one with feta, which was delicious!

2026-08-02 via Nuitee
A
Alice couple au
10
Pros:

Stunning beach front property with amazing food and attentive staff at the bar and restaurant. The à la carte menu was delicious and served all day which we loved.

Cons:

They say they don’t allow bed saving by the pool but every morning towels were covering beds and no signs by the pool.

2026-07-23 via Nuitee
J
Jean Pierre couple fr
10
2026-07-22 via Nuitee
A
Adriannah couple im
10
2026-07-21 via Nuitee
B
Beate solo_traveller gb
9
Excellent hotel - enjoy your stay
Pros:

Excellent hotel, great breakfast, very friendly and caring staff and beautiful pool and resort. Location is great if you have a car and want to relax in a calmer neighborhood and explore Balos, Elafonissi or other parts of the west side

2026-07-18 via Nuitee
M
Marion couple fr
10
Amazing !
Pros:

Everything in this hotel was amazing : the staff is very careful, the restaurant is absolutely divine and the spa is sooo relaxing. We’ve had a couple massage with my husband and the spa team really took care of us, offering us a delicious moment. We spent an amazing week

2026-07-18 via Nuitee
H
Havet couple fr
10
2026-07-12 via Nuitee
S
Shani couple il
10
AMAZING. Thank you so much for everything youve done for us, it made out trip an exceptional experience!
Pros:

It was so amazing! The private beach is excellent, with a great pool area and two restaurants and special drinks delivery to anywhere you’d like basically. The staff is so adorable and welcoming, with great recommendations and attention to details. It was a WOW experience!

Cons:

It would have been nice to have more vegan options around🙏🏽

2026-07-05 via Nuitee
A
Adi couple il
6
2026-07-03 via Nuitee
R
Ronit Grotas solo_traveller il
10
Pros:

יש במקום אווירה מיוחדת, רגועה. צוות המלון דואג לשהייה נינוחה ונעימה.

2026-06-28 via Nuitee
G
Gabriel couple it
10
2026-06-25 via Nuitee