Excelsior

Hotels
8.2 (325 reviews)
193 Bd Felix Martin , Saint-Raphaël , fr
+33 4 94 95 02 42

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Restaurant quality
Outdated rooms

Categories

Cleanliness
7.91
Some reviews cited issues with cleanliness, such as mildew and outdated bathrooms.
Service
9.38
Generally positive, with many comments praising the staff's friendliness.
Location
9.92
Frequent mentions of great views and proximity to the beach and railway station.
Room Quality
7.37
Some rooms noted as old or needing refreshment, but many appreciated cleanliness and spaciousness.
Amenities
7.4
Limited amenities mentioned, with some dissatisfaction regarding the restaurant and coffee machines.
Value for Money
7.86
Some guests felt the hotel was overpriced for the quality received.
Food and Beverage
6.91
Negative feedback on the restaurant quality and options available.
Overall Experience
8.88
Many guests expressed overall satisfaction, particularly with location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:17

Property Description

Beachfront Location and Convenient Access

Located opposite the beach in Saint Raphael town centre, The Excelsior offers a prime spot within a 3-minute walk of the casino and train station.

Comfortable Accommodation and Modern Amenities

The air-conditioned rooms feature free WiFi, flat-screen TVs with satellite channels, and are serviced by a lift for convenience.

Dining Options and Scenic Views

Guests can savor traditional and regional cuisine at the on-site restaurant, or relax at the brasserie and pub with a terrace overlooking the sea.

Ready to experience the charm of The Excelsior? Book your stay now for a memorable seaside getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 1 year old to 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 325 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.88
V
Viv • couple • gb
8
Would recommend and would love to return. We really enjoyed our stay.
Pros:

Perfect location. Great staff on reception and housekeeping. Our room had a small balcony with a good view. Comfy bed and good ensuite.

Cons:

The decor was a bit outdated but it didn’t detract from the holiday.
Could do with an over bath shower or a shower cubicle.

2026-07-23 • via Nuitee
C
Chiara • couple • fr
10
2026-07-21 • via Nuitee
R
Ruth • solo_traveller • us
10
Pros:

Great location, friendly staff, comfortable and clean room with lovely view of the water

Cons:

Didn't love the breakfast but it wasn't bad either. Eggs were a bit of a mystery.

2026-07-20 • via Nuitee
E
Elia • couple • it
7
Pros:

Colazione senza grande rilevanza
Aria condizionata rumorosa
Personale simpatico e preparato
Bella citta

2026-07-19 • via Nuitee
X
Xudong • solo_traveller • fr
10
2026-07-18 • via Nuitee
A
Alain • extended_group • fr
8
Tres bon sejour
Pros:

Confort,emplacement,gentillesse du personnel

2026-07-18 • via Nuitee
H
Harrison • solo_traveller • lu
8
2026-07-13 • via Nuitee
B
Bruno • solo_traveller • fr
9
Pros:

Emplacement, literie, chambre, douche supplémentaire à l'étage, petit déjeuner frais.

Cons:

Climatiseur un peu ancien.
Manque prise disponible à côté du lit pour charger les téléphones.

2026-07-13 • via Nuitee
C
Christine • couple • fr
10
2026-07-13 • via Nuitee
R
Raphaelle • solo_traveller • fr
9
Parfait lieu face a la mer
Pros:

L’hôtel est parfaitement situé face a la mer
La façade rénovée est magnifique
L’accueil charmant
L’ air conditionné très agréable dans ces jours de fortes chaleurs
Le petit déjeuner très bien

Cons:

Les chambres sont un peu vieillissantes, mais calmes et propres, peu de prises de courant et un frigo non branché
Une connexion internet très faible voire inexistante

2026-07-06 • via Nuitee
R
Ruth • solo_traveller • us
9
Pros:

Friendly, helpful staff; picturesque and convenient location; clean, comfortable room.

2026-07-04 • via Nuitee
H
Hadda • solo_traveller • fr
8
Pros:

Il manque un bouilloire et une cafetière dans la chambre

2026-07-03 • via Nuitee
S
Stephen • solo_traveller • gb
8
Lovely stay at the hotel itself. We have stayed before and we would definitely stay again.
Pros:

Proximity to the beach, great location generally, staff friendly and helpful, very comfortable king sized bed with excellent bathroom with separate shower facilities.

Cons:

There wasn’t anything about the hotel property we disliked at all. Our observation was that the restaurant was expensive with not the best variety of choices compared to other places. Service at restaurant wasn’t brilliant, we were left to wait considerable time before even being offered drinks. We therefore only ate there once and that was the first night. Wine prices not competitive. We ate at other restaurants which had good choice of menu and also their wine was more reasonably priced.

2026-07-01 • via Nuitee
C
Carlo • couple • it
9
2026-07-01 • via Nuitee
G
Gry • family_with_children • no
3
Styr unna. De har ikke air condition som virker.
Cons:

Det var veldig varmt på rommene. De sier de har air condition, men det er kun en slags vifte på rommet som såvidt virker og du ikke kan styre temperaturen. Det var helt forferdelig. Vi hadde to rom og begge rommene var så varme at vi var gjennom svette og klarte såvidt å sove. Som i en badstue. Vi ga beskjed flere ganger, men de gjorde ingenting. Det gjorde at hele oppholdet ble ødelagt. Bortkastede penger.

2026-06-30 • via Nuitee
U
Ugur • couple • tr
9
Pros:

Clean room , location is really good , close to main train station and next to the beach , easy check in and check out ,

2026-06-29 • via Nuitee
M
Mark • solo_traveller • fr
8
Pros:

Good hotel in great location with friendly helpful staff.

Cons:

Rooms were good but some aspects in need of updating

2026-06-28 • via Nuitee
J
Jerome • solo_traveller • fr
8
2026-06-28 • via Nuitee
J
Jaap • couple • nl
8
een prima hotel, voelt als thuis, prachtlocatie
Pros:

prima ontbijt, mooie lokatie, uitzicht op boulevard en zee

2026-06-26 • via Nuitee
A
Anissa • solo_traveller • fr
7
Bon rapport qualité prix
Pros:

Bien placé

2026-06-24 • via Nuitee