Excelsior

Hotels
8.2 (341 reviews)
193 Bd Felix Martin , Saint-Raphaël , FR
+33 4 94 95 02 42

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Restaurant quality
Outdated rooms

Categories

Cleanliness
7.91
Some reviews cited issues with cleanliness, such as mildew and outdated bathrooms.
Service
9.38
Generally positive, with many comments praising the staff's friendliness.
Location
9.92
Frequent mentions of great views and proximity to the beach and railway station.
Room Quality
7.37
Some rooms noted as old or needing refreshment, but many appreciated cleanliness and spaciousness.
Amenities
7.4
Limited amenities mentioned, with some dissatisfaction regarding the restaurant and coffee machines.
Value for Money
7.86
Some guests felt the hotel was overpriced for the quality received.
Food and Beverage
6.91
Negative feedback on the restaurant quality and options available.
Overall Experience
8.88
Many guests expressed overall satisfaction, particularly with location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:17

Property Description

Beachfront Location and Convenient Access

Located opposite the beach in Saint Raphael town centre, The Excelsior offers a prime spot within a 3-minute walk of the casino and train station.

Comfortable Accommodation and Modern Amenities

The air-conditioned rooms feature free WiFi, flat-screen TVs with satellite channels, and are serviced by a lift for convenience.

Dining Options and Scenic Views

Guests can savor traditional and regional cuisine at the on-site restaurant, or relax at the brasserie and pub with a terrace overlooking the sea.

Ready to experience the charm of The Excelsior? Book your stay now for a memorable seaside getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Location

Guest Reviews

8.2
Based on 341 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.88
B
Bernard • couple • ch
8
2026-09-16 • via Nuitee
I
Irmgard • couple • ch
7
Pros:

Die Lage, das Ambiente

Cons:

Die Dusche, nur Badewanne

2026-09-14 • via Nuitee
J
Joan • couple • es
10
Clásico Hotel agradable
Pros:

Clásico Hotel agradable

2026-09-13 • via Nuitee
G
giovanni • couple • it
9
Pros:

La posizione della struttura

Cons:

In generale l'interno è un pò vecchio anche se confortevole. La camera era piccola.

2026-09-11 • via Nuitee
P
PETER • couple • hu
9
It is a beautiful hotel with a very kind and helpful staff situated at the see.
2026-09-10 • via Nuitee
I
Iuliia • solo_traveller • ru
8
2026-09-09 • via Nuitee
C
Christophe • couple • fr
7
Week-end agréable. Proche de la mer / du port / des boutiques.
Pros:

Emplacement parfait.
Accueil / personnel = Top
PDJ Correct.
Extérieur de l'hôtel très beau (façade / Restaurant / Terrasse)
Chambre un peu vieillotte.
Petit lit = Dimension 140cm.
Moquette au sol = Bof
Manque de prises.

2026-09-07 • via Nuitee
J
Joel • solo_traveller • fr
8
séjour agréable à l'hotel Excelsior
Pros:

Petit déjeuner parfait , beaucoup de choix , produits frais . l'hôtel est merveilleusement bien situé , à 3 minutes à pieds de la gare SNCF , face à la mer , la gentillesse du personnel et l'accueil !

Cons:

la vétusté du sèche cheveux et la climatisation légèrement bruyante , rien de plus ...

2026-09-06 • via Nuitee
R
Roland • couple • at
8
War sehr schön und wir kommen gerne wieder
Pros:

Das ganze Personal war sehr freundlich und zuvorkommend, die gute Lage und den Charme des Hotels.

2026-09-05 • via Nuitee
N
Nathalie • couple • fr
9
Bon séjour avec un personnel extrêmement dévoué et chaleureux
Pros:

Emplacement exceptionnel au centre face au plage et à quelques pas du centre, restaurant, commerces, gare sncf, casino

Cons:

Notre chambre ( supérieure) aurait besoin d’un sacré rafraîchissement ( moquette tachée, petit réfrigérateur HS, rideaux mal fixés, peinture défraîchi, climatisation très moyenne et tout ceci pour un budget élevé

2026-09-04 • via Nuitee
Y
Yamina • couple • fr
5
Une expérience qu’on ne reconduira pas
Pros:

Nous avons apprécié la proximité immédiate de la gare : 400 m - et l accès direct à la mer … le petit dej est servi sur la terrasse direct vue sur mer . La dame de l accueil est incroyablement gentille et professionnelle .

Cons:

On a été surpris , ce n est pas ce que je qualifierais comme étant un hôtel 4 étoiles - il est très vieillot - vintage. Hôtel d un autre temps … Moquette très ancienne partout dans tout l hôtel - et dans la chambre . La salle du petit déjeuner manque de propretés.

2026-09-02 • via Nuitee
M
marco • couple • it
10
2026-08-31 • via Nuitee
A
Anne • couple • fr
10
Super!
Pros:

Emplacement, accueil, propriété, calme

Cons:

Le sèche cheveux ne fonctionnait pas

2026-08-31 • via Nuitee
L
ledoux • couple • fr
6
2026-08-29 • via Nuitee
E
Eugenie • couple • gb
10
Pleasant and relaxing.
Pros:

The breakfast was absolutely exceptional. All types of tastes and cultures included.
The waitress was polite and efficient.
The dining room faced the sea and the layout made for an exceptionally convivial and safe social setting

Cons:

There was nothing I did not like.

2026-08-29 • via Nuitee
M
Marcus • solo_traveller • gb
10
Lovely hotel, full of character, in the centre of town and opposite the beach
Pros:

Great location, lovely staff

Cons:

Bathroom is VERY small

2026-08-26 • via Nuitee
E
emilie • solo_traveller • fr
7
Pros:

L'emplacement de l'hôtel est parfait

Cons:

L'absence de parking
Les salles de bains ont d'un coup de modernisme.

2026-08-25 • via Nuitee
R
Robert • couple • gb
9
For us the hotel is situated spot on. Short walk to the station and virtually on the seafront
Pros:

We thought the continental breakfast was ok but we could not get the eggs right

Cons:

N/A

2026-08-25 • via Nuitee
V
Vanessa • solo_traveller • fr
8
Pros:

Le superbe emplacement et la sympathie du personnel

2026-08-23 • via Nuitee
V
Vita • couple • it
7
Pros:

La posizione spettacolare e il personale della reception molto disponibile

Cons:

La stanza era molto piccola, senza balcone e poco spazio da riporre le cose.

2026-08-16 • via Nuitee