Excelsior

Hotels
8.2 (334 reviews)
193 Bd Felix Martin , Saint-Raphaël , fr
+33 4 94 95 02 42

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Pets allowed
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Review Highlights

Pros:
Great location
Friendly staff
Cons:
Restaurant quality
Outdated rooms

Categories

Cleanliness
7.91
Some reviews cited issues with cleanliness, such as mildew and outdated bathrooms.
Service
9.38
Generally positive, with many comments praising the staff's friendliness.
Location
9.92
Frequent mentions of great views and proximity to the beach and railway station.
Room Quality
7.37
Some rooms noted as old or needing refreshment, but many appreciated cleanliness and spaciousness.
Amenities
7.4
Limited amenities mentioned, with some dissatisfaction regarding the restaurant and coffee machines.
Value for Money
7.86
Some guests felt the hotel was overpriced for the quality received.
Food and Beverage
6.91
Negative feedback on the restaurant quality and options available.
Overall Experience
8.88
Many guests expressed overall satisfaction, particularly with location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 03:17

Property Description

Beachfront Location and Convenient Access

Located opposite the beach in Saint Raphael town centre, The Excelsior offers a prime spot within a 3-minute walk of the casino and train station.

Comfortable Accommodation and Modern Amenities

The air-conditioned rooms feature free WiFi, flat-screen TVs with satellite channels, and are serviced by a lift for convenience.

Dining Options and Scenic Views

Guests can savor traditional and regional cuisine at the on-site restaurant, or relax at the brasserie and pub with a terrace overlooking the sea.

Ready to experience the charm of The Excelsior? Book your stay now for a memorable seaside getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NCE

Location

Guest Reviews

8.2
Based on 334 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.92
Room Quality: 7.37
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 6.91
Overall Experience: 8.88
E
Eugenie • couple • gb
10
Pleasant and relaxing.
Pros:

The breakfast was absolutely exceptional. All types of tastes and cultures included.
The waitress was polite and efficient.
The dining room faced the sea and the layout made for an exceptionally convivial and safe social setting

Cons:

There was nothing I did not like.

2026-08-29 • via Nuitee
L
ledoux • couple • fr
6
2026-08-29 • via Nuitee
M
Marcus • solo_traveller • gb
10
Lovely hotel, full of character, in the centre of town and opposite the beach
Pros:

Great location, lovely staff

Cons:

Bathroom is VERY small

2026-08-26 • via Nuitee
R
Robert • couple • gb
9
For us the hotel is situated spot on. Short walk to the station and virtually on the seafront
Pros:

We thought the continental breakfast was ok but we could not get the eggs right

Cons:

N/A

2026-08-25 • via Nuitee
E
emilie • solo_traveller • fr
7
Pros:

L'emplacement de l'hôtel est parfait

Cons:

L'absence de parking
Les salles de bains ont d'un coup de modernisme.

2026-08-25 • via Nuitee
V
Vanessa • solo_traveller • fr
8
Pros:

Le superbe emplacement et la sympathie du personnel

2026-08-23 • via Nuitee
V
Vita • couple • it
7
Pros:

La posizione spettacolare e il personale della reception molto disponibile

Cons:

La stanza era molto piccola, senza balcone e poco spazio da riporre le cose.

2026-08-16 • via Nuitee
S
STEPHANIE • couple • fr
10
2026-08-14 • via Nuitee
A
Antoine • couple • fr
10
Bien
Pros:

Pas pris de petit déjeuner r

Cons:

Mètre un vrai frigidaire t

2026-08-14 • via Nuitee
A
arnaud • couple • fr
9
2026-08-11 • via Nuitee
A
AUGUSTO • couple • es
6
Pros:

El trato del personal

Cons:

Instalaciones sin mantenimiento, falta reforma urgente y más limpieza de los comedores y terrazas
Pasillos y habitaciones con moquetas viejas y sucias
Las habitaciones están limpias aunque los baños son antiguos

2026-08-08 • via Nuitee
A
Alexandra • solo_traveller • fr
8
Pros:

L'emplacement

Cons:

La vetustée de la salle de bain, pas digne d'un 4 etoiles

2026-08-02 • via Nuitee
V
Viv • couple • gb
8
Would recommend and would love to return. We really enjoyed our stay.
Pros:

Perfect location. Great staff on reception and housekeeping. Our room had a small balcony with a good view. Comfy bed and good ensuite.

Cons:

The decor was a bit outdated but it didn’t detract from the holiday.
Could do with an over bath shower or a shower cubicle.

2026-07-23 • via Nuitee
C
Chiara • couple • fr
10
2026-07-21 • via Nuitee
R
Ruth • solo_traveller • us
10
Pros:

Great location, friendly staff, comfortable and clean room with lovely view of the water

Cons:

Didn't love the breakfast but it wasn't bad either. Eggs were a bit of a mystery.

2026-07-20 • via Nuitee
E
Elia • couple • it
7
Pros:

Colazione senza grande rilevanza
Aria condizionata rumorosa
Personale simpatico e preparato
Bella citta

2026-07-19 • via Nuitee
A
Alain • extended_group • fr
8
Tres bon sejour
Pros:

Confort,emplacement,gentillesse du personnel

2026-07-18 • via Nuitee
X
Xudong • solo_traveller • fr
10
2026-07-18 • via Nuitee
B
Bruno • solo_traveller • fr
9
Pros:

Emplacement, literie, chambre, douche supplémentaire à l'étage, petit déjeuner frais.

Cons:

Climatiseur un peu ancien.
Manque prise disponible à côté du lit pour charger les téléphones.

2026-07-13 • via Nuitee
H
Harrison • solo_traveller • lu
8
2026-07-13 • via Nuitee