Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Parking difficulties
Cleanliness issues
Room bed type discrepancies

Categories

Cleanliness
7.61
Guest mentioned issues with cleanliness in floor conditions and shower temperature issues.
Service
9.08
Staff were reported as friendly and helpful, providing support to guests.
Location
9.12
Numerous positive mentions of great views and convenient access to local attractions.
Room Quality
8.07
Comfortable room experiences noted, though some issues with types of beds were mentioned.
Amenities
8.6
Facilities like pools and spa were appreciated, though parking was difficult.
Value for Money
7.56
Some guests felt the rooms did not reflect the price unless certain views were obtained.
Food and Beverage
8.61
Breakfast received positive feedback, enhancing the overall experience.
Overall Experience
8.58
Overall feelings were positive with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:31

Property Description

Riverside Retreat with Modern Amenities

Scenic Location: Nestled beside the Swan River, Pier 21 offers a picturesque setting just a short stroll from Port Beach, perfect for a relaxing getaway.

Luxurious Facilities: Enjoy the indoor pool with spa and outdoor swimming pool, ideal for unwinding after a day of exploring. Make use of the communal barbecue facilities for a delightful evening.

Modern Comforts: Each apartment features a balcony, 40-inch flat-screen TV, and Biology guest amenities, ensuring a comfortable stay.

Experience award-winning accommodation and explore nearby attractions such as Fremantle Prison and Fishing Boat Harbour. Book your stay at Pier 21 for a memorable riverside escape.

Important information:

Please note that a 1.5% surcharge applies for payments with Visa and Mastercard credit cards.

Please note that a 1.8% surcharge applies for payments with American Express credit cards.

Please note that a 3% surcharge applies for payments with Diners Club credit cards.

You must show a valid photo ID and credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 17.50 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 1672 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.58
E
Ella • solo_traveller • au
10
2026-06-26 • via Nuitee
V
Vanessa • solo_traveller • au
10
2026-06-25 • via Nuitee
M
Mitnik • solo_traveller • au
8
Pros:

The breakfast

Cons:

The room 28 was was not very dark to sleep

2026-06-25 • via Nuitee
B
brooke • couple • au
10
Location location
Pros:

The view
The gym

2026-06-23 • via Nuitee
M
Mckean • solo_traveller • au
10
Pros:

Everything

2026-06-22 • via Nuitee
C
Christpher • couple • au
7
2026-06-22 • via Nuitee
P
Patricia • couple • au
8
Lovely and quiet nice view of the river and 10 minutes to the venue we went to that night.
Pros:

All of the above.

Cons:

More parking would have been good had to park outside the lock gate.

2026-06-22 • via Nuitee
Z
Ziqi • couple • au
10
Pros:

Clean and cozy. Love the view. Staffs were very friendly:)

2026-06-21 • via Nuitee
L
Lisa • couple • au
8
Excessive check in
Pros:

Location

Cons:

Pool very small
Spa very small
Indoor pool not very warm
Check in took a long time with no acknowledgement , I just had to wait an excessive amount of time listening to the people before me which made me question my accommodation choice.

2026-06-20 • via Nuitee
H
HAN • extended_group • sg
7
2026-06-20 • via Nuitee
R
Ronan • solo_traveller • au
10
2026-06-19 • via Nuitee
M
Margaret • couple • au
10
Great location with easy access to facilities.
Pros:

Location and excellent facilities.

Cons:

N/A

2026-06-17 • via Nuitee
K
K • couple • au
9
Pros:

generous balcony and very quiet and peaceful environment gardens were lush and beautiful

Cons:

pillows too large to sleep on

2026-06-15 • via Nuitee
C
Christine • family_with_children • au
10
Comfy beds, roomy, clean, plenty to do, close to freo, lovely staff.
Pros:

Beautiful spot, we had a ground floor with a view of the jetty and moored boats, grandkids walked on the riverbank, lots of space, had an indoor pool as well as an outdoor pool and a table tennis table. Lots to do, reception staff were lovely, would have loved to have stayed for breakfast but we had to leave early for a football match with our grandson. Will definitely come again if we get a chance.

Cons:

Nothing

2026-06-15 • via Nuitee
A
Andrew • couple • au
8
2026-06-15 • via Nuitee
C
Cath L. • solo_traveller • au
9
Pros:

The view accross the river, very comfortable beds.

Cons:

The bathroom lights are tooo bright.

2026-06-14 • via Nuitee
K
Kellie • couple • au
9
Pros:

Awesome location with a little balcony overlooking the river. The water was so clear, and even saw dolphins in the morning!

2026-06-12 • via Nuitee
K
Karen • couple • au
10
The accommodation was perfect A great spot with easy access
Pros:

Beautiful views, Excellent and clean

2026-06-12 • via Nuitee
B
Brooke • couple • au
1
Horrendous
Pros:

Where do I start well after I placed the pre-booking it was about 735 or 7 40 or something and from 750 to 759 they continually rang me about 16 times and then message me saying that they closed their offices 8pm and I had to pay by them or I couldn't stay I told him I was in a meeting and I could not talk they continued to ring my phone flat out I ended up with no wwee to stay last night I slept in my rental car

Cons:

As above disgraceful

2026-06-11 • via Nuitee
M
Michelle • couple • au
8
Pros:

The location overlooking the river was fantastic while providing great access to major roads for tourist things.

Cons:

The shower soap dispenser didn't work but to be fair, I didn't let management know this so that it could be fixed

2026-06-10 • via Nuitee