Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Good breakfast
Cons:
Parking difficulties
Cleanliness issues
Room bed type discrepancies

Categories

Cleanliness
7.61
Guest mentioned issues with cleanliness in floor conditions and shower temperature issues.
Service
9.08
Staff were reported as friendly and helpful, providing support to guests.
Location
9.12
Numerous positive mentions of great views and convenient access to local attractions.
Room Quality
8.07
Comfortable room experiences noted, though some issues with types of beds were mentioned.
Amenities
8.6
Facilities like pools and spa were appreciated, though parking was difficult.
Value for Money
7.56
Some guests felt the rooms did not reflect the price unless certain views were obtained.
Food and Beverage
8.61
Breakfast received positive feedback, enhancing the overall experience.
Overall Experience
8.58
Overall feelings were positive with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:31

Property Description

Riverside Retreat with Modern Amenities

Scenic Location: Nestled beside the Swan River, Pier 21 offers a picturesque setting just a short stroll from Port Beach, perfect for a relaxing getaway.

Luxurious Facilities: Enjoy the indoor pool with spa and outdoor swimming pool, ideal for unwinding after a day of exploring. Make use of the communal barbecue facilities for a delightful evening.

Modern Comforts: Each apartment features a balcony, 40-inch flat-screen TV, and Biology guest amenities, ensuring a comfortable stay.

Experience award-winning accommodation and explore nearby attractions such as Fremantle Prison and Fishing Boat Harbour. Book your stay at Pier 21 for a memorable riverside escape.

Important information:

Please note that a 1.5% surcharge applies for payments with Visa and Mastercard credit cards.

Please note that a 1.8% surcharge applies for payments with American Express credit cards.

Please note that a 3% surcharge applies for payments with Diners Club credit cards.

You must show a valid photo ID and credit card upon check in. This credit card must be in the same name as the guest's name on the booking confirmation.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PER

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 17.50 per person per stay when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 1642 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 7.56
Food and Beverage: 8.61
Overall Experience: 8.58
G
GARY family_with_children au
8
Had a nice stay at the apartment great views from our balcony.
Pros:

The water front was amzing place to walk along at sunrise

Cons:

Couch need replacing broken

2026-05-30 via Nuitee
N
Nelson couple au
8
2026-05-30 via Nuitee
S
Stacey couple au
8
Simple accommodation with lovely views
Pros:

The hotel is in a lovely location right on the river. There is a walking path along the river leading to a fabulous little coffee van that operates on weekends (5 minute walk). There are pubs, restaurants and cafes within walking distance in various directions (15 - 20 minute walk). The communication with the property was easy. The instructions received for late check in were easy to follow. We reported problems with our room the day after check-in which were dealt with quickly and efficiently - which was much appreciated. The kitchenette was well equipped and had good quality wine glasses.

Cons:

There is very little wardrobe space in the rooms. No drawers or shelves available - just a small cupboard for hanging clothes (which was already filled with spare pillow and portable luggage rack). The bedroom is not big enough to store a suitcase - so it had to be kept in the lounge room. The leather lounge is worn (scratched and a sunken). The water view is pretty but was detracted somewhat by the dirty windows. Some artwork and decorative items would make the apartments feel a lot brighter and more cosy.

2026-05-27 via Nuitee
A
Angel solo_traveller au
10
Pros:

Staff and accommodation was amazing, the views and serenity was just what we needed for a weekend away

2026-05-25 via Nuitee
S
shane solo_traveller au
10
V happy
Pros:

Great location

2026-05-24 via Nuitee
A
Andrew solo_traveller au
10
Pros:

Great location, lovely surroundings, friendly staff, we had a great apartment on the first floor, very comfy bed and very quiet, kitchen was well appointed with everything we needed, coming back soon with our little dog !

Cons:

Can't really think of anything...couldn't eat all the breakfast as it was too big:)

2026-05-24 via Nuitee
M
McKenna solo_traveller au
3
Pros:

view

Cons:

difficulty accessing the building due to faulty gate and given the wrong room key so couldnt get into my room initially and the couldnt leave as nigh manager had to open room and no replacement key available until the next am.

2026-05-20 via Nuitee
D
Daniella couple au
9
2026-05-18 via Nuitee
D
Delwyn couple au
10
Pros:

Everything 😍

2026-05-17 via Nuitee
A
Angela solo_traveller au
10
2026-05-16 via Nuitee
G
Graeme family_with_children au
10
Booking Pier 21 would be my first option for any future stays in Fremantle
Pros:

Location to Fremantle centre was close and easily accessible with our Hire car

2026-05-14 via Nuitee
P
Patricia couple au
10
2026-05-11 via Nuitee
L
Luke Samuel solo_traveller vn
8
2026-05-08 via Nuitee
P
Paul Adam couple au
8
Great location, lovely views and safe for parking your car.
Pros:

The room was a lovely look out, felt safe and had everything we needed.

Cons:

Fridge is noisy

2026-05-06 via Nuitee
L
Liliana extended_group au
8
2026-05-03 via Nuitee
R
Robyn family_with_children au
8
2026-05-03 via Nuitee
C
Carol couple au
8
Great location and very comfortable rooms.
Pros:

We love the location and how close it is to the river. It is always a short ride to wherever we need to go. We come up from the country and we love it.

2026-04-29 via Nuitee
S
Sandra solo_traveller au
9
2026-04-28 via Nuitee
R
Ryan solo_traveller au
10
Pros:

Location was great, views amazing. Staff so helpful

Cons:

Nothing

2026-04-28 via Nuitee
V
Visser solo_traveller au
10
2026-04-27 via Nuitee