Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent location / close to beach
Sea view rooms available
Rooms and beds described as large and nice
Helpful security/door staff noted
Good cocktails / bar
Market/boardwalk within walking distance
Cons:
Food repetitive and low quality
Limited restaurant and drink options
Pools small and crowded
Sunbeds require payment
Some staff unfriendly and limited English
Reports of unpleasant smell and need for renovation
Occasional security/room-service lapses (door left open)
Amenities and food lower than expected

Categories

Cleanliness
7
Mixed reports: one review says 'temizlik idare eder' (cleaning is passable), another mentions an unpleasant smell and a room-service incident, indicating cleanliness is acceptable but inconsistent.
Service
7.5
Mixed service feedback: some staff described as helpful (security/door staff), others as unfriendly and poor English; overall service judged as average to slightly above average due to helpful security presence.
Location
10
Consistently positive: close to the beach, sea views, easy walking access to the market/boardwalk and praised location and cocktails — location is a clear strength.
Room Quality
9.3
Rooms described as very nice with big beds and sea-view rooms; some need renovation noted, but overall room quality is a strong positive.
Amenities
6.5
Amenities mixed: pools exist but are small/packed, sunbeds are paid (negative), limited drink options; amenities are functional but have significant downsides.
Value for Money
8.4
Not explicitly discussed in reviews; balanced upward because strong location and good rooms add perceived value despite food/service shortcomings.
Food and Beverage
4.5
Clear negative consensus: food repetitive, limited variety (same menu every day), not delicious, few options across two restaurants, drinks described as limited.
Overall Experience
8.4
Overall impressions mixed but leaning positive: excellent location and good rooms contrast with poor food and some service/amenity issues; overall experience scored higher to reflect strong positives that many guests cited.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-15 03:23

Property Description

Luxurious Relaxation Zone
Indulge in massages, sauna, and Turkish bath just steps away from the shore at the 5-star Imperial Palace Hotel in Sunny Beach.

Comfortable Accommodations
Enjoy air conditioning, cable TV, and scenic views of the Black Sea from every room, all equipped with a cozy sofa for your relaxation.

Gastronomic Delights and Entertainment
Savor national and international cuisine at Main Restaurant Hollywood or unwind at one of the 5 bars, including a Victory pub and a pool bar.

Escape to luxury at Imperial Palace Hotel, where relaxation and entertainment meet just a stone's throw from the beach in Sunny Beach.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOJ

Location

Guest Reviews

7.7
Based on 2946 reviews
Cleanliness: 7
Service: 7.5
Location: 10
Room Quality: 9.3
Amenities: 6.5
Value for Money: 8.4
Food and Beverage: 4.5
Overall Experience: 8.4
R
Ramadan • couple • bg
7
2026-10-29 • via Nuitee
L
Laci • couple • hu
10
2026-10-15 • via Nuitee
U
Ugur • couple • tr
9
Bidaha gidermiyim bilemem.
Pros:

Deniz manzaralı Odalar çok güzel.temizlik idare eder.otopark escort tarafından biraz uzağa gidiyorsunuz ama güvenlikli.kapıdaki güvenlik Türk yardımcı oluyor.çarşı çok güzel yürüyerek veya tekerlekli tren ile geziliyor.deniz harika.

Cons:

Şezlong ücretli , bunun olması gerekir.yemekler çeşitli değil 2 Restourant var .içecekler sınırlı.

2026-10-12 • via Nuitee
R
Répászky • couple • de
3
Cons:

Immer gleiche essen
Größe reklam aber nicht real

2026-10-11 • via Nuitee
G
Grace Patricia • couple • de
5
Pros:

The location and cocktails.

Cons:

The food was not delicious and same menu everyday.

2026-10-10 • via Nuitee
A
Anton • family_with_children • bg
10
2026-10-10 • via Nuitee
E
E.G • solo_traveller • xk
10
2026-10-09 • via Nuitee
C
Claudiu • solo_traveller • ro
7
Not the worst, but far from the best experience
Pros:

Close to beach, beds were big, bar was ok, staf was okay

Cons:

Very repetitive food, one day found the door open after room service, need renevation, unplesant smell

2026-10-09 • via Nuitee
A
Alfonso • couple • it
1
2026-10-08 • via Nuitee
I
Inga • solo_traveller • lt
5
2026-10-07 • via Nuitee
A
Ammar • family_with_children • gb
1
Never again. Avoid this place
Pros:

Location is great

Cons:

Everything . Unfriendly staff and cannot speak English. Food is terrible (few options and not good quality). Small pools packed with people.

2026-10-07 • via Nuitee
S
SERBAN • family_with_children • ro
1
2026-10-07 • via Nuitee
A
Ayvaz • couple • de
1
2026-10-07 • via Nuitee
• solo_traveller • il
8
We spent a good time .. we'll be back
Pros:

Food cleanliness and kindness of the staff

Cons:

They don't reply to the emails

2025-10-16 • via Nuitee
N
Nomad793849 • Family
2
A example of a very bad hotel. 5* turned into 0*
Pros:

The worst hotel I've ever stayed in. "ON THE BEACH" is the worst website to use. I don't recommend it. They did not take responsibility of my complaint. This hotel is still on their website. Shocking.
The restaurant is not organised. It's always overcrowded. Food repetitive and low quality. No place for entertainment. My room was never cleaned properly in my 10 days stay. No toilet roll for one day.
The hotel in general was dirty. "PET FRIENDLY" hotel turned into poo in the swimming pool. Absolutely disgusting.
Sunny Beach is definitely worth a visit but in another hotel!

2025-10-11 • via Tripadvisor
Георги • couple • bg
8
2025-10-11 • via Nuitee
M
madalina • couple • ro
3
2025-10-11 • via Nuitee
K
Kalu V2 • couple • ro
10
2025-10-07 • via Nuitee
N
Natalya • couple • il
9
2025-10-06 • via Nuitee
• family_with_children • ro
10
2025-10-06 • via Nuitee