Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Restaurant
Room service
Heating
Terrace
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable accommodations
Cons:
Higher price noted by some guests

Categories

Cleanliness
9.28
All reviews highlight that the hotel is very clean and well-maintained.
Service
9.75
Multiple reviews mention the friendliness and helpfulness of the staff.
Location
9.29
Centrally located with a nice view, per several reviews.
Room Quality
9.24
Guests noted that the rooms are spacious, clean, and comfortable.
Amenities
9.27
Standard amenities available as expected for this hotel tier.
Value for Money
8.23
Some guests found the price to be on the higher side, impacting perceived value.
Food and Beverage
9.28
Positive mentions of the quality of meals, both dinner and breakfast.
Overall Experience
9.25
General sentiment from guests indicates a high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:08

Property Description

Luxurious Renovated Hotel in Grächen

Central Location and Relaxation: Located in Grächen, the Matterhorn Valley Hotel Desirée is just a 3-minute walk from the cable cars. Unwind in the sauna and steam bath, or let the teens enjoy the Xbox and Playstation in their dedicated corner.

Comfortable Accommodation: Each room is elegantly furnished and equipped with flat-screen satellite TV and complimentary Wi-Fi, ensuring a cozy stay for all guests.

Delightful Dining and Ski Services: Indulge in Valais delicacies at the sunny terrace restaurant, offering fondue and grilled specialties. Additionally, benefit from ski services like ski storage with warmers and equipment.

Book now to experience the perfect blend of comfort and convenience at Matterhorn Valley Hotel Desirée.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 41 reviews
Cleanliness: 9.28
Service: 9.75
Location: 9.29
Room Quality: 9.24
Amenities: 9.27
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 9.25
J
Jindrich • extended_group • cz
10
Very nice experience with very kind people and beautiful location
Pros:

Very warm, kind personal, who treated us very nice and helped us to make a plan for the day. Breakfast was excellent and rooms were clean and calm. Thank you. Location was excellent too!

2026-07-24 • via Nuitee
S
Stipho • solo_traveller • ch
8
Central. Big rooms.
Pros:

My room (and I believe all of them?) was very spacious, with a sitting area.
With a sofa and an armchair; very good for relaxing with a book.

Cons:

It was fine.

2026-07-24 • via Nuitee
L
Ludin • solo_traveller • ch
8
2026-07-16 • via Nuitee
J
Joris • family_with_children • nl
8
Prima plek voor enkele nachten in een van de absoluut mooiste plekken op aarde
Pros:

Absoluut de mensen, erg vriendelijk en behulpzaam!

Cons:

Het was warm, miste een airco of op zn minst een luchtbehandeling op de kamer.

2026-07-16 • via Nuitee
S
Sabine • family_with_children • ch
9
Pros:

Sympatischer Inhaber und Servicepersonal. Feines Essen.

Cons:

Teppich im Zimmer

2026-07-15 • via Nuitee
T
Thomas • family_with_children • de
10
2026-07-15 • via Nuitee
K
Kent • family_with_children • ch
8
Eine gute Adresse für eine Auszeit in den Bergen!
Pros:

Die Lage ist extrem zentral im Dorfkern - in wenigen Minuten erreicht man Restaurant, Geschäfte und Parking. Wir haben zwei Zimmer zur Alleinbenutzung gebucht und erhielten zwei grosszügige Zimmer zugeteilt. Das Frühstücksbuffet war reichhaltig und bot viel Abwechslung. Das Personal sehr freundlich. Ich kann das Hotel gut weiterempfehlen.

2026-07-13 • via Nuitee
S
Susanne • solo_traveller • ch
10
really recommendable place for families and also for single travellers, I felt very welcome and at h
Pros:

The staff was super friendly, very nice room, also the staff was very flexible and supportive because I had to leave early in the morning and they started breakfast buffet and reception early for me!

2026-07-13 • via Nuitee
N
Niel • solo_traveller • be
10
2026-07-11 • via Nuitee
A
Adriana • solo_traveller • lu
7
Pros:

It has a nice location with a beautiful view on the mountains

Cons:

The restaurant was closed and they prepared everything for the breakfast, but there was nobody around to ask for help.
There was a coffee machine, but I was not able to get a cappuccino from the machine.

2026-07-06 • via Nuitee
R
Reto • solo_traveller • ch
9
2026-07-05 • via Nuitee
K
Kim • family_with_children • ch
10
Ich komme wieder😃
Pros:

Ist sehr Kinderfreundlich, sehr gute Lage, schöne Zimmer. Perfekt für Familien.

2026-07-04 • via Nuitee
I
Isabella • solo_traveller • ch
9
2026-06-21 • via Nuitee
A
Angela • family_with_children • ch
8
Super freundliche Familienhotel
Pros:

Das Personal ist aussergewöhnlich freundlich und zuvorkommend. So etwas findet man kaum noch. Das Spielzimmer ist eher eine Wohnung und hat alles was das Herz begehrt. Einfach nur „wow“!

Cons:

Das Bett war sehr durchgelegen.

2026-06-20 • via Nuitee
G
Georgi • solo_traveller • bg
10
2026-06-20 • via Nuitee
D
Doris • solo_traveller • ch
10
Pros:

Sehr schönes Hotel und das Personal ist seeeehr hilfsbereit und zuvorkommend, man fühlt sich rundum wohl. Das Zimmer war sehr sauber und hatte alles was das Herz begehrt. Die Aussicht aus dem Zimmer war atemberaubend. Ich buche bestimmt wieder einmal ein Zimmer.

2026-06-19 • via Nuitee
A
Andreas • couple • ch
10
Sehr gut für Familien
Pros:

Sehr kinderfreundlich, top.

Cons:

Nichts

2026-05-17 • via Nuitee
P
Peter • family_with_children • ch
8
Perfekt für ein Weekend!
Pros:

Für einen Weekendaufenthalt okay!

Cons:

Temperatur im Zimmer war frisch

2026-05-17 • via Nuitee
R
Roberto • couple • ch
8
Sehr gute Preis-Leistung
Pros:

Nettes Personal, gutes Frühstück

2026-04-06 • via Nuitee
J
Julia • family_with_children • ch
8
2026-03-30 • via Nuitee