HOTEL MYSTAYS PREMIER Narita

Hotels
•
Mystays Hotel Group
8.3 (8421 reviews)
Oyama 31 , Narita , JP
+81 476-33-1661

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Very close to Narita Airport with frequent/free shuttle service
Friendly and helpful staff; good airport check-in support
Strong amenities: buffet breakfast, pool/bath, rooftop restaurant, FamilyMart access
Convenient for short/overnight transit stays
Cons:
Rooms often small, outdated or worn (old furniture, décor)
Cleanliness issues reported (smells, dirty bathrooms, bedding problems, insect found)
Noise and thin walls reported by multiple guests
Dinner buffet sometimes expensive and limited in variety

Categories

Cleanliness
6.6
Multiple guests reported issues: room smelled closed, dirty rooms and bathrooms, bedding not properly tucked, and even an insect found — overall cleanliness is below expectation.
Service
9.5
Numerous positive comments about friendly, helpful staff and reliable shuttle service (24/7 family mart, convenient airport navette, late check-in assistance) justify a strong service score.
Location
9.2
Consistently praised for proximity to Narita Airport and easy access via hotel shuttle and buses; ideal for transit stays.
Room Quality
6.8
Many reviews mention small, outdated or worn rooms and thin walls, though some guests found beds comfortable or rooms spacious — overall room quality is below average.
Amenities
9.1
Good onsite amenities cited: free airport shuttle, pool/bath, extensive buffet, pancake maker for kids, 24/7 convenience store access and rooftop restaurant — amenities are a strong point.
Value for Money
8.1
Mixed comments: several guests called the hotel affordable and good last-minute value, while others noted pricey dinner options; overall slightly above average value.
Food and Beverage
8.8
Breakfast and buffet frequently praised (varied menu, pancake maker, warm cocoa); some criticism about dinner buffet selection/pricing, but overall food is a positive aspect.
Overall Experience
8.3
Overall travellers found the hotel convenient and suitable for transit with good service and amenities, though some experienced cleanliness and room-size issues — nets out to the target overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Luxurious Amenities and Services

HOTEL MYSTAYS PREMIER Narita offers a fitness centre, indoor pool, sauna, and public bath for guests to unwind and relax. The property also provides a free airport shuttle service, making travel convenient for visitors.

Dining with a View

Guests can indulge in delicious meals while enjoying panoramic views of the city at night from the on-site restaurants and bar. From Western- to Japanese-style dishes, there is something to satisfy every palate.

Comfortable and Stylish Accommodations

The soundproofed guest rooms at the hotel feature modern amenities such as a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Each room is designed with comfort and convenience in mind.

Experience luxury, comfort, and convenience at HOTEL MYSTAYS PREMIER Narita. Book now to elevate your travel experience.

Important information:

Chinese cuisine restaurant 【Hourai】, Bar 【Pegasus Bar】 are temporarily closed until further notice.

Alipay is accepted at the property.

The airport shuttle service can accommodate a maximum of 10 guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.3
Based on 8421 reviews
Cleanliness: 6.6
Service: 9.5
Location: 9.2
Room Quality: 6.8
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 8.8
Overall Experience: 8.3
O
Ohad • family_with_children • il
10
Pros:

Great facility and spacy rooms. and the shuttle from the airport is very convinient

2026-10-31 • via Nuitee
A
Audrey • couple • ca
10
Parfait pour un transit à Tokyo
Pros:

Proche de l’aéroport, propre et confortable

Cons:

Les chambres sont très petites mais super confo alors pas de souci

2026-10-31 • via Nuitee
M
Marisol • couple • us
9
Very good stay
Pros:

The services provided and proximity to the airport.

Cons:

Dated

2026-10-31 • via Nuitee
A
Albert Josep • family_with_children • es
8
Correcto
Pros:

Las habitaciones pese a ser antiguas eran grandes. Había mucho equipamiento dentro del propio hotel. Pese a la localización tenía servicios de autobús tanto a Narita ciudad como al aeropuerto.

Cons:

La habitación tenía mucho desgaste. Olía demasiado a cerrado la habitación. Lejos de la ciudad pero conectado con autobús gratuito del hotel.

2026-10-31 • via Nuitee
T
Tanapoom • family_with_children • th
8
Worth the value and the services. The only difference this time is too crowned
Pros:

The service and friendly staff

Cons:

Too crowded

2026-10-31 • via Nuitee
G
Geliani • solo_traveller • us
10
All good
Pros:

Everything

Cons:

Didn’t buy breakfast

2026-10-31 • via Nuitee
T
Tanapoom • family_with_children • th
8
2026-10-31 • via Nuitee
山内 • family_with_children • jp
8
2026-10-31 • via Nuitee
L
Lidia Yung • couple • ca
8
Enjoy it
Pros:

All of them is good

2026-10-31 • via Nuitee
H
Haziq Hasnik • family_with_children • hk
8
2026-10-31 • via Nuitee
R
Rachelle • extended_group • us
7
Cons:

The beddings was not properly tucked in the bed.

2026-10-31 • via Nuitee
T
TAHWER HUSSAIN • couple • ae
10
Good experience. Was little worried because of tremor / earthquake shock
Pros:

It’s good and close to airport

2026-10-31 • via Nuitee
A
Andrea • family_with_children • br
10
Pros:

Tudo perfeito nas acomodações em geral

Cons:

Acredito que o uso do tradutor de forma mais simplificada ajudaria muito, ou o uso do espanhol como mais uma opção de comunicação para línguas de origem latina

2026-10-31 • via Nuitee
B
Bud S. • family_with_children • au
8
2026-10-31 • via Nuitee
L
Lorraine • family_with_children • au
10
Appreciated the free airport shuttle the next day.
Pros:

We liked the fact that we could book this hotel around 3 am for an immediate check in to 3 rooms after an overseas flight delay. It was close to Narita Airport. The facilities included an amazing breakfast/ lunch buffet with an extensive and varied menu from curries to prawns etc. Our grand daughters loved making their own pancakes on the pancake maker. They also loved the warm cocoa drink.

Cons:

Nothing.

2026-10-30 • via Nuitee
K
kristie • couple • us
7
Great place for an airport stop-over.
Pros:

Easy to get to from the airport, clean, and friendly check in.

Cons:

I love the conbini, but would love a little cafe or casual sit-dowm restaurant.

2026-10-30 • via Nuitee
M
Mariana • couple • gb
9
2026-10-30 • via Nuitee
N
Natalia • family_with_children • es
8
2026-10-30 • via Nuitee
A
Aimee • couple • fr
7
Pros:

Navette sur l'aéroport est très pratique

2026-10-30 • via Nuitee
J
Jan • family_with_children • de
9
2026-10-30 • via Nuitee