HOTEL MYSTAYS PREMIER Narita

Hotels
Mystays Hotel Group
8.4 (7514 reviews)
Oyama 31 , Narita , jp

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient airport access
Friendly staff
Cons:
Cleanliness issues
High meal prices

Categories

Cleanliness
7.61
Several reviews mentioned issues with cleanliness, such as bad smells and mildew.
Service
9.08
Most reviews praised the staff's friendliness and helpfulness.
Location
9.12
Conveniently located near the airport with shuttle service.
Room Quality
8.07
Rooms were described as decent but had issues related to smoke.
Amenities
8.6
Good amenities like airport shuttle and convenience store.
Value for Money
8.06
Overall value was considered good; however, some fees were mentioned.
Food and Beverage
8.11
Reviewers found the breakfast enjoyable, though some meals were expensive.
Overall Experience
8.58
General consensus was positive, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:40

Property Description

Luxurious Amenities and Services

HOTEL MYSTAYS PREMIER Narita offers a fitness centre, indoor pool, sauna, and public bath for guests to unwind and relax. The property also provides a free airport shuttle service, making travel convenient for visitors.

Dining with a View

Guests can indulge in delicious meals while enjoying panoramic views of the city at night from the on-site restaurants and bar. From Western- to Japanese-style dishes, there is something to satisfy every palate.

Comfortable and Stylish Accommodations

The soundproofed guest rooms at the hotel feature modern amenities such as a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Each room is designed with comfort and convenience in mind.

Experience luxury, comfort, and convenience at HOTEL MYSTAYS PREMIER Narita. Book now to elevate your travel experience.

Important information:

Chinese cuisine restaurant 【Hourai】, Bar 【Pegasus Bar】 are temporarily closed until further notice.

Alipay is accepted at the property.

The airport shuttle service can accommodate a maximum of 10 guests.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 400 per day.

Location

Guest Reviews

8.4
Based on 7514 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.58
A
ANA MARIA solo_traveller ar
7
2026-05-24 via Nuitee
A
Akemi couple jp
8
2026-05-23 via Nuitee
明弘 solo_traveller jp
8
2026-05-23 via Nuitee
N
Naoko solo_traveller il
9
2026-05-23 via Nuitee
S
Stella solo_traveller za
7
2026-05-23 via Nuitee
S
Satoko couple jp
9
2026-05-23 via Nuitee
J
jeff couple au
6
Could have been better price was good
Pros:

Close to airport good shuttle service easy to navigate food and service acceptable

Cons:

Could not change my room as it was in a smoking area I preferred non smoking

2026-05-23 via Nuitee
R
Rukoo solo_traveller sg
6
Pros:

Convenient airport shuttle.

Cons:

Staff who attended to me at reception wasn't friendly and curt with replies.

Concierge wasn't happy to help 2 struggling ladies with bags to rooms although we requested.

Overall not a pleasant experience compared to the other hotels we stayed in.

2026-05-23 via Nuitee
L
Louis Felipe solo_traveller ph
9
2026-05-23 via Nuitee
T
Tina solo_traveller nz
9
Just what you need after a long flight.
Pros:

Location - Loved being so close to the airport. Was awesome having a nice place to relax after a long flight that was only about 15 minutes from the airport. Shuttle service was easy to find in a very convenient location.

Ammenities -The pool area had a swimming pool and a hot tub which was a nice addition. I wanted a little bit more so I paid for the extra spa option which included the sauna, cold cool and the hot spa.
There was also a Konbini onsite which was just I needed after a long flight. They had everything you could need in the bathrooms too - great for those travelling light.

Staff - exceptional! They were so welcoming and friendly. The reception staff could speak English which helped me quite a bit.

Breakfast - a great mix of western and Japanese food. At the time there was a chef making eggs at the omelette station and a pancake machine which was a bonus. I went 1 hour before closing and it was still quite busy so I would recommend going early.

Cons:

I don’t think I can complain. Everything was fantastic. The only thing I would do differently next time is to book a non-smoker room because I don’t smoke.

2026-05-23 via Nuitee
S
Sano couple us
10
was a great stay, will return one day/
Pros:

amenities and ac.

Cons:

none

2026-05-22 via Nuitee
B
Brian couple ca
9
2026-05-22 via Nuitee
M
Miki solo_traveller nz
6
2026-05-22 via Nuitee
M
Midori solo_traveller nz
8
Comfortable stay for just one night
Pros:

Free airport shuttle and nice staff at reception

Cons:

There was a rubbish under the bed which I didn’t realise till just before I checked out. So it’s not a big issue but some people wouldn’t have liked it.

2026-05-22 via Nuitee
M
myla couple ae
8
2026-05-22 via Nuitee
S
Shoko family_with_children us
10
Pros:

Shuttle service was nice

2026-05-22 via Nuitee
D
Douglas family_with_children ca
8
2026-05-22 via Nuitee
S
Shalini family_with_children au
7
2026-05-22 via Nuitee
P
PRAVEEN couple in
10
Pictursque Location for a good stay
Pros:

Their Shuttle service at frequent intervals whether to go Airport or to the city/Mall. The staff was highly courteous and even the slight request was being attended with great attention even though it was peak season.

Cons:

Little rush during peak hours. However, hotel had already anticipated this and details around it were already displayed in easy to understand method.

2026-05-22 via Nuitee
T
Takashi solo_traveller jp
10
2026-05-22 via Nuitee