HOTEL MYSTAYS PREMIER Narita

Hotels
Mystays Hotel Group
8.4 (7841 reviews)
Oyama 31 , Narita , jp

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient airport access
Friendly staff
Cons:
Cleanliness issues
High meal prices

Categories

Cleanliness
7.61
Several reviews mentioned issues with cleanliness, such as bad smells and mildew.
Service
9.08
Most reviews praised the staff's friendliness and helpfulness.
Location
9.12
Conveniently located near the airport with shuttle service.
Room Quality
8.07
Rooms were described as decent but had issues related to smoke.
Amenities
8.6
Good amenities like airport shuttle and convenience store.
Value for Money
8.06
Overall value was considered good; however, some fees were mentioned.
Food and Beverage
8.11
Reviewers found the breakfast enjoyable, though some meals were expensive.
Overall Experience
8.58
General consensus was positive, with willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:40

Property Description

Luxurious Amenities and Services

HOTEL MYSTAYS PREMIER Narita offers a fitness centre, indoor pool, sauna, and public bath for guests to unwind and relax. The property also provides a free airport shuttle service, making travel convenient for visitors.

Dining with a View

Guests can indulge in delicious meals while enjoying panoramic views of the city at night from the on-site restaurants and bar. From Western- to Japanese-style dishes, there is something to satisfy every palate.

Comfortable and Stylish Accommodations

The soundproofed guest rooms at the hotel feature modern amenities such as a flat-screen TV, air conditioning, and a private bathroom with complimentary toiletries. Each room is designed with comfort and convenience in mind.

Experience luxury, comfort, and convenience at HOTEL MYSTAYS PREMIER Narita. Book now to elevate your travel experience.

Important information:

Chinese cuisine restaurant 【Hourai】, Bar 【Pegasus Bar】 are temporarily closed until further notice.

Alipay is accepted at the property.

The airport shuttle service can accommodate a maximum of 10 guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 400 per day.

Location

Guest Reviews

8.4
Based on 7841 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.11
Overall Experience: 8.58
S
Sarah family_with_children gb
7
Functional airport hotel - nothing special but did the job and was reasonable value. The pool was a good addition.
Pros:

Nice swimming pool, helpful shuttle bus, convenience store on site.

Cons:

Not many public spaces to relax in.

2026-07-05 via Nuitee
A
Annika family_with_children pr
10
We will come back. Definitely for families
Pros:

It was super close to the airports. Staff was fantastic and the breakfast was so good. So much food to choose from. Western and Japanese. The room was very good too and we liked the bathroom. The location was very convenient to spent our last 2 days in Japans before flying out. The actually spent all day at aeon mall and the hotel offers a shuttle. All in all we would want to stay here again. Also it was great that it had a family mart right in the lobby. Late check out was a fee of around $20/hour.

Cons:

The laundry was quite far away and in a different section so decided not to use it.

2026-07-04 via Nuitee
S
Steven solo_traveller us
10
Pros:

Family Mart on-site, complimentary shuttle to and from the mall. Room were big enough for 4.

Cons:

Nothing.

2026-07-04 via Nuitee
C
Caroline couple au
9
Great hotel, facilities good and close to airport. Staff excellent.
Pros:

Lovely, clean hotel and close to airport.
Good facilities with on site Family Mart a bonus. Staff excellent

2026-07-04 via Nuitee
H
Harold solo_traveller us
10
Pros:

朝食。
近い 7-11でATM から現金を引き出せた。

Cons:

散歩の範囲には面白いところがない。

2026-07-04 via Nuitee
F
Francesco family_with_children it
8
Struttura ottima vicino aeroporto
Pros:

Struttura ben tenuta e organizzata, osen e piscina un assoluto plus

Cons:

Un po complicato andare in centro col bus

2026-07-04 via Nuitee
M
Monika family_with_children cz
10
2026-07-04 via Nuitee
L
LIZETH family_with_children jp
10
2026-07-04 via Nuitee
Y
Yasuaki family_with_children jp
8
2026-07-04 via Nuitee
M
Malinda family_with_children au
8
Very nice and would stay again
Pros:

The room was spacious and the other facilities like airport shuttle was the sweet spot with much of the hotel being very clean and tidy

2026-07-04 via Nuitee
E
ELVIRA family_with_children us
5
Pros:

Location to the aiport & front desk staff are professional.

Cons:

Found dirty socks in our room from previous guests. Food on the carpet, chair and desk. We won't be back to this hotel.

2026-07-03 via Nuitee
K
KAZUKO solo_traveller jp
8
お湯の設定以外は、スタッフさんもお部屋も食事も大満足でした。
Pros:

空間が広くゆったり出来た

Cons:

お風呂のお湯の温度をまわすダイヤルが、硬くてまわりずらく、手が痛くなった。

2026-07-03 via Nuitee
J
Julia solo_traveller nz
8
Great hotel
2026-07-03 via Nuitee
K
Kelly extended_group au
9
2026-07-03 via Nuitee
S
Sara family_with_children jp
8
2026-07-03 via Nuitee
L
Lashly solo_traveller jp
10
2026-07-03 via Nuitee
A
Anna couple is
8
2026-07-03 via Nuitee
U
UGUR couple tr
10
2026-07-03 via Nuitee
C
Charles extended_group us
8
Pros:

Room was specious and better then expected

Cons:

Steam carpet the room and hotel lobby. Carpetswerevery dirty.

2026-07-03 via Nuitee
M
Muhammed family_with_children ae
8
2026-07-02 via Nuitee