Albert and Victoria Hotel

Hotels
7.7 (2413 reviews)
38 The Promenade , Southport , GB

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Family rooms
Cycling
Bowling
Mini golf
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Comfortable common spaces
Cons:
Cleanliness issues
Cold rooms
Limited catering options

Categories

Cleanliness
6.41
Several comments highlighted cleanliness issues like cobwebs, no cleaning during stay, and overall dissatisfaction with the room's hygiene.
Service
8.88
Positive comments about friendly hosts and helpful staff; services like extra tea/coffee readily available.
Location
8.42
Great central location with proximity to shops, but some commented on noise issues from nearby establishments.
Room Quality
6.87
Negative feedback regarding cold rooms, uncomfortable beds with bad springs, and outdated furniture.
Amenities
7.4
Basic amenities provided, but issues reported with broken items and limited in-house catering.
Value for Money
7.86
Mixed reviews; some guests felt it was decent value while others expressed that the price did not match the quality.
Food and Beverage
7.41
Breakfast was noted as good by some, but overall food options were limited.
Overall Experience
8.38
Overall enjoyment expressed by several guests, but marred by issues mentioned in other categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:44

Property Description

Charming Victorian Hotel in the Heart of Southport

Prime Location: Nestled near Southport's promenade and a short distance from the beach, the Albert & Victoria Hotel offers a vibrant surrounding with various entertainment options.

Comfortable Accommodation: Enjoy a cozy stay in uniquely decorated rooms equipped with modern amenities such as free Wi-Fi, satellite TV, and private bathrooms. Some rooms even feature kitchen facilities for added convenience.

Convenient Amenities: Benefit from complimentary parking and easy access to nearby attractions like Lord Street's shops, Pleasureland, and multiple golf clubs. With Southport Rail Station close by, exploring the area is a breeze.

Experience the best of Southport at the Albert & Victoria Hotel - Book your stay now!

Important information:

Please note that the full cost of the stay must be paid upon arrival.

Children are welcome but cannot occupy a double room by themselves.

Please note that an extra fee will apply for any arrival after 10 pm.
Prior arrangements must be made if arriving after 11 pm.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Location

Guest Reviews

7.7
Based on 2413 reviews
Cleanliness: 6.41
Service: 8.88
Location: 8.42
Room Quality: 6.87
Amenities: 7.4
Value for Money: 7.86
Food and Beverage: 7.41
Overall Experience: 8.38
J
John • solo_traveller • gb
9
Pros:

Easy self check in, my room was large and very clean

Cons:

Bed was little hard for me

2026-09-19 • via Nuitee
G
GrahamM-M • family_with_children • se
1
The worst travel experience of my life.
Cons:

The hotel roomed I booked was absolutely vile. Filled with black mould hidden behind a kitchen unit (that also lacked basic essentials) that I could smell in the air the second we entered the room. The carpeting in front of the kitchen unit was soaking wet as well likely still contributing to the mould that, after asking the receptionist who had the look of a man who had vacated this plane of existence, that a previous guest had left the freezer to melt and thus soaked the floor and caused the mould. I was refused a new room because there was none left so for the sake of my own and my child's health, we had to leave the apartment without even staying one night. The hotel is refusing a refund despite knowing that this room is filled with dangerous black mould. Would not recommend this hotel to my worst enemies.

2026-09-19 • via Nuitee
L
Leeanne • solo_traveller • gb
10
2026-09-18 • via Nuitee
H
Hind • couple • gb
8
good breakfasts in the morning and a very comfortable bed
Pros:

easy access for entering and leaving the hotel in the early hours of the morning to take part in an 24hr event taking place up in Southport

2026-09-18 • via Nuitee
S
Steven • solo_traveller • gb
10
2026-09-18 • via Nuitee
L
Leeanne • solo_traveller • gb
10
Pros:

The staff are amazing and the place is so clean. Love staying here

2026-09-18 • via Nuitee
M
me • couple • gb
10
Excellent location
Pros:

Location superb, opposite the pier
Check in easy, host were lovely, parking was a bonus delightful stay

Cons:

Nothing

2026-09-16 • via Nuitee
V
Val • solo_traveller • gb
8
Good value
Pros:

On seafront very handy

Cons:

Steps to entrance scruffy

2026-09-16 • via Nuitee
C
Cousins • solo_traveller • gb
10
Cons:

Handles in the shower and front door would be useful

2026-09-15 • via Nuitee
R
Robert • solo_traveller • gb
6
2026-09-15 • via Nuitee
B
barry • solo_traveller • gb
10
Wouldn't go anywhere else
Pros:

A lovely experience from start to finish, the people running it are both professional but extremely accommodating, room was spacious and extremely comfortable beds. If going back to Southport I will be in touch with these guys again, thank you so much

2026-09-15 • via Nuitee
D
david • couple • gb
8
very enjoyable
Pros:

Room and location. Friendliness of staff.

2026-09-14 • via Nuitee
D
Daniel • solo_traveller • gb
5
Pros:

Location is brilliant, good value for money and staff were very nice.

Cons:

You really get what you pay for. The single room I was given was a lot smaller than I had originally thought. The room was extremely stuffy, especially throughout the night. Plus the bed was not the comfiest, having what felt like a big spring poking the top of my back.

2026-09-14 • via Nuitee
A
Amanda • solo_traveller • gb
8
2026-09-13 • via Nuitee
S
shaun • solo_traveller • gb
8
Bryney
Pros:

Location spzce cleaness access

Cons:

No sauspans no frying pan no big spoons no cerial bowel no toaster

2026-09-11 • via Nuitee
P
Paul • extended_group • gb
6
It was okay
Cons:

Bathroom size and bits of allpaper missing

2026-09-10 • via Nuitee
G
Gordon • solo_traveller • ca
7
Great place to stay and save money. Room was clean and the bed was comfortable
Pros:

This old building and budget friendly.

Cons:

Nothing really. I did not expect a posh hotel for the money I spent.

2026-09-10 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-09-09 • via Nuitee
C
Cat • couple • gb
6
Ok would probably return,
Pros:

Bed was comfortable, had a micro kitchen in the room. Quiet hotel nothing to complain about.

Cons:

Dated and window didn’t shut properly. A
Table/desk in the room would have been good as was in the area for work and needed to work at the hotel

2026-09-09 • via Nuitee
T
Terry • solo_traveller • gb
8
No frills hotel but nice place.
Pros:

Stayed here a few times. Good location. Always clean. No frills but owner is pleasant.

2026-09-07 • via Nuitee