a&o Berlin Hauptbahnhof

Hotels
A&O Hotels & Hostels
7.4 (16400 reviews)
Lehrter Str. 12-15 , Berlin , de

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Garden
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Nice breakfast
Cons:
Unfriendly housekeeping
Cleanliness issues
Noise from rooms

Categories

Cleanliness
5.79
Some reviews mention unclean rooms and dirty linens.
Service
7.76
Generally positive service experience, though a few reviews note unfriendliness.
Location
8.3
Convenient location near main transportation and attractions, positively noted.
Room Quality
6.75
Rooms noted as modern but with noise issues and space concerns.
Amenities
7.28
Good amenities reported with a clean and modern bar.
Value for Money
7.74
Positive reviews on pricing relative to services offered.
Food and Beverage
8.79
Good breakfast options reported positively.
Overall Experience
6.76
Mixed experiences; some guests would not repeat their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:39

Property Description

Modern Rooms and Amenities
The hostel offers modern rooms with private bathrooms and free WiFi. Guests can enjoy a comfortable stay with 24-hour reception and daily buffet breakfasts.

Entertainment and Leisure Facilities
Guests can unwind in the games room with a billiards table and table football. The lobby bar is perfect for relaxing with a drink, and satellite TV with various sports channels is available.

Convenient Location and Services
Situated in a quiet street near Berlin Central Station, the hostel provides on-site parking, a souvenir shop, bicycle rental, and free luggage storage. The multilingual reception team is ready to assist with booking sightseeing tours.

Book now for a delightful stay at a&o Berlin Hauptbahnhof!

Important information:

Children under 18 should have parental permission if not accompanied by parents and can only be accommodated in private rooms, not in shared dormitories.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own.

Please note that all guests need to provide a valid ID at check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TXL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 17 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 16400 reviews
Cleanliness: 5.79
Service: 7.76
Location: 8.3
Room Quality: 6.75
Amenities: 7.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 6.76
D
Dominik extended_group de
10
2026-06-20 via Nuitee
A
Abdullah solo_traveller de
10
2026-06-20 via Nuitee
W
Weronika solo_traveller pl
10
Perfect for a short stay
Pros:

All good, close to the main train station, supermarkets, pizzeria etc, perfect for a short stay, we really liked the self check in option so it was very fast to check in, while there was a queue to the front desk

Cons:

All good, but it was a really short stay

2026-06-20 via Nuitee
J
JOSÉ ENRIQUE family_with_children es
9
2026-06-20 via Nuitee
N
Nico extended_group de
4
2026-06-20 via Nuitee
E
Ebru solo_traveller tr
6
Pros:

TemiZdi. Konumu çok iyiydi.

Cons:

Çalisanlar pek yardimci olmadilar. Yogunluktan kaynakli olabilir.

2026-06-20 via Nuitee
N
Nour solo_traveller be
7
2026-06-20 via Nuitee
A
Angel Gerardo couple de
4
No había otra opción
Pros:

Ubicación

Cons:

Limpieza , servicio y comida

2026-06-20 via Nuitee
K
Karl couple at
4
2026-06-20 via Nuitee
C
Cornelia solo_traveller de
7
2026-06-20 via Nuitee
P
Pier Francesco couple it
8
2026-06-19 via Nuitee
R
Rafik Mohamed solo_traveller de
4
Hope there will be some change, improvements.
Pros:

The facility is a nice place, could deliver much better service. But it looks like the team or the staff they never care about the facility.
I know paying a 23€/night is very cheap. But at least need to provide certain level of service that that respect dignity of peoples.
I liked the self check in and self made service. Also gathering peoples around the screen to watch the World Cup was so nice.

Cons:

Very dirty, looks like the furniture come from the garbage and the walls and the floor are so dirty.
I did not complain, I wish I did. As I was there for short time. Check in at 1am. And check out around 4am. Could not tolerate to stay there.

2026-06-19 via Nuitee
A
ahmed solo_traveller eg
7
Pros:

فريق عمل رائع

2026-06-19 via Nuitee
K
Kozemko couple us
10
2026-06-19 via Nuitee
A
Amir solo_traveller gb
8
I reached late it’s good
Pros:

Good

Cons:

Good

2026-06-19 via Nuitee
R
Raith solo_traveller de
8
2026-06-19 via Nuitee
K
Klaus-Peter solo_traveller de
7
2026-06-19 via Nuitee
E
Emilie solo_traveller fr
8
2026-06-19 via Nuitee
G
Giulia solo_traveller it
8
Grazie. Tornerò a cercarvi al prossimo soggiorno a Berlino
Pros:

La varietà degli e delle ospiti.
La vicinanza alla stazione centrale di Berlibo

Cons:

Il numero di presenze per camera

2026-06-19 via Nuitee
J
Julia extended_group de
5
Für 360€ für 2 Nächte hätten wir mehr erwartet.
Pros:

Die Lage am Hauptbahnhof war super, man war super angebunden.

Cons:

Das Badezimmer war nicht sauber, das Zimmer wurde trotz separater Buchung über aushängenden qr code nicht gereinigt, die Handtücher hatten undefinierbare Flecken. Frühstück lies absolut zu wünschen übrig, für 12.50€ pro Person verspricht man sich schon mehr. Brötchen waren teilweise leer, man musste lange auf Nachlieferung warten- diese waren dann zu heiß zum anfassen usw. Tische waren dreckig, besteck war nicht ausreichend vor Ort usw.

2026-06-18 via Nuitee