Dunston Hall Hotel, Spa & Golf Resort

Hotels
7.9 (5143 reviews)
Ipswich Road , Norwich , gb

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful setting
Comfortable leisure facilities
Cons:
Noise from adjacent rooms
Uncomfortable bed
Mixed food quality
High prices for dining

Categories

Cleanliness
6.73
Carpet had been cleaned in our room and it smelt quite bad (negative review).
Service
8.7
Friendly staff and good service noted in multiple reviews.
Location
8.74
Nice location and close to city center.
Room Quality
7.19
Mattress on bed needs changing; room was uncomfortable.
Amenities
8.72
Spa facilities and leisure facilities positively reviewed.
Value for Money
7.68
Prices are shocking for dining; general value perception is mixed.
Food and Beverage
7.23
Food was average but at top prices; breakfast has inconsistent quality.
Overall Experience
8.2
Overall enjoyable but noise and some inconsistencies noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:43

Property Description

Luxurious Accommodation
The Dunston Hall Hotel, Spa & Golf Resort, nestled in 150 acres of parkland, offers a blend of Elizabethan and Victorian architecture. Each room features modern amenities like TV with satellite channels, free WiFi, and on-site parking, ensuring a comfortable stay for guests.

Golf & Leisure Activities
With an 18-hole USA PGA championship golf course, a driving range, footgolf course, indoor swimming pool, and a rejuvenating spa, guests can indulge in various leisure activities. Whether you're a golf enthusiast or looking for relaxation, this resort has something for everyone.

Culinary Delights
Indulge in a delightful dining experience at the Brasserie Restaurant, serving a breakfast buffet and an a la carte menu. The Garden Terrace bar offers scenic garden views, while the Bunker Bar is perfect for enjoying drinks.

Experience luxury and leisure at Dunston Hall Hotel, Spa & Golf Resort - book your stay now for an unforgettable getaway.

Important information:

Please note that dogs will incur an additional charge of GBP 25 per night.

Please note that a maximum of 2 small dogs is allowed per booking.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5143 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.2
M
Martin solo_traveller gb
9
One of the best hotels I’ve ever had the pleasure of staying!
Pros:

The self service breakfast was excellent the staff were superb polite & helpful even at 6.30am & I would rate the hotel better than the Hilton Hotels Group! I especially enjoyed the 18 hole golf course that is in mint condition with the greens like Astro turf very fast and challenging course! Bravo Dunston Hall. Martin

2026-06-13 via Nuitee
B
Brian Peter couple gb
9
Complete chill few days
Pros:

Excellent, so much choice,

2026-06-13 via Nuitee
S
Stephen solo_traveller gb
9
2026-06-13 via Nuitee
R
Robert couple gb
8
2026-06-13 via Nuitee
B
Barry couple gb
8
Ashort break to recharge the batteries and it certainly worked.
Pros:

First time staying at the property,everything was O/K,the room was a classic king which was ample in size and serviced every day.Had breakfast each morning which was buffet style and plenty of what you wanted.We ate twice in the evening and both meals were nice,staff were both pleasant and well mannered.

Cons:

The weather,other than that everything was fine.

2026-06-13 via Nuitee
L
Lesley solo_traveller gb
10
Great Birthday break
Pros:

Everything was great . Staff helpful , room comfortable and facilities excellent .

Cons:

Nothing

2026-06-13 via Nuitee
T
Tarnya couple gb
8
Absolutely!
Pros:

Such a wonderful location and very comfortable bed.

Cons:

Breakfast let it down, some of it was undercooked.

2026-06-12 via Nuitee
M
Mark solo_traveller gb
4
Nice place. Dreadful restaurant
Pros:

He room. Reception staff. The building

Cons:

The restaurant: mediocre food; appalling indifferent service

2026-06-12 via Nuitee
F
Fabiola extended_group gb
7
Stunning building
Pros:

Character building .
The building is stunning.
Nice spa

Cons:

The restaurant was really below the standard we would expect from the hotel

2026-06-12 via Nuitee
M
Maximillian solo_traveller jp
9
Luxurious and Beautiful
Pros:

This place is so scenic and you get exactly what you see in the photos. The staff were amzingingly helpful to whatever me and my family needed and we even got extra service help for our baby from room service staff. This place is much more than I was expecting before arrival.

Cons:

I would luke to see the lower end rooms have a refrigerator. Also the facilities are so big it did get a little difficult to navigate even with the help with directions from staff, but nothing I see that would make your stay uncomfortable or bad

2026-06-12 via Nuitee
V
Val solo_traveller gb
10
Wonderful family break
Pros:

Spotless. Fabulous staff. Lovely restaurant. Beautiful grounds.

Cons:

?

2026-06-12 via Nuitee
J
James family_with_children gb
6
2026-06-12 via Nuitee
N
Nick solo_traveller gb
9
Great hotel, would happily stay again for work or pleasure.
Pros:

Great hotel. The bar was fabulous for hosting customers.

Cons:

The bathroom was in need of decorating.

2026-06-12 via Nuitee
A
Angela couple gb
10
Will definitely be back
Pros:

Spa, rooms, building

2026-06-12 via Nuitee
T
Terry couple gb
9
We thoroughly enjoyed our stay and would definitely return in the future. Highly recommended.
Pros:

All of the staff were exceptionally friendly, helpful and attentive throughout our visit, which made our stay even more enjoyable. The hotel facilities and breakfast were great, and we felt very well looked after from arrival to departure.

Cons:

One thing I wasn’t aware of before arriving was that our package included complimentary drinks in the minibar, which were replenished daily. Had I known this in advance, I probably wouldn’t have purchased an additional bottle of wine and bucket of beer through the Enhanced Stay email prior to arrival. Better communication of this benefit beforehand would have been helpful. That said, this was only a minor point and did not detract from our overall experience.

2026-06-11 via Nuitee
L
Luke solo_traveller gb
8
2026-06-11 via Nuitee
T
Trevor solo_traveller gb
7
Pros:

Big, comfortable, staff good, plenty of parking, good value

Cons:

The toilet wouldn’t flush.

2026-06-11 via Nuitee
D
Dennis couple gb
10
Pros:

Restaurant staff amazing, especially ELLIE

Cons:

Nothing

2026-06-11 via Nuitee
F
Foord couple gb
9
A 4* hotel with 5* service
Pros:

This is a lovely hotel, well maintained and our room was refurbished to a high standard. The staff were unfailing polite, friendly and helpful. 4* facilities with 5* service.

Cons:

The evening dinner was fine but the wait time was very long. We weren’t in a rush but the kitchen could not could with demand.

2026-06-11 via Nuitee
E
Emma couple gb
9
2026-06-10 via Nuitee