Dunston Hall Hotel, Spa & Golf Resort

Hotels
7.9 (5090 reviews)
Ipswich Road , Norwich , gb

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful setting
Comfortable leisure facilities
Cons:
Noise from adjacent rooms
Uncomfortable bed
Mixed food quality
High prices for dining

Categories

Cleanliness
6.73
Carpet had been cleaned in our room and it smelt quite bad (negative review).
Service
8.7
Friendly staff and good service noted in multiple reviews.
Location
8.74
Nice location and close to city center.
Room Quality
7.19
Mattress on bed needs changing; room was uncomfortable.
Amenities
8.72
Spa facilities and leisure facilities positively reviewed.
Value for Money
7.68
Prices are shocking for dining; general value perception is mixed.
Food and Beverage
7.23
Food was average but at top prices; breakfast has inconsistent quality.
Overall Experience
8.2
Overall enjoyable but noise and some inconsistencies noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:43

Property Description

Luxurious Accommodation
The Dunston Hall Hotel, Spa & Golf Resort, nestled in 150 acres of parkland, offers a blend of Elizabethan and Victorian architecture. Each room features modern amenities like TV with satellite channels, free WiFi, and on-site parking, ensuring a comfortable stay for guests.

Golf & Leisure Activities
With an 18-hole USA PGA championship golf course, a driving range, footgolf course, indoor swimming pool, and a rejuvenating spa, guests can indulge in various leisure activities. Whether you're a golf enthusiast or looking for relaxation, this resort has something for everyone.

Culinary Delights
Indulge in a delightful dining experience at the Brasserie Restaurant, serving a breakfast buffet and an a la carte menu. The Garden Terrace bar offers scenic garden views, while the Bunker Bar is perfect for enjoying drinks.

Experience luxury and leisure at Dunston Hall Hotel, Spa & Golf Resort - book your stay now for an unforgettable getaway.

Important information:

Please note that dogs will incur an additional charge of GBP 25 per night.

Please note that a maximum of 2 small dogs is allowed per booking.

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for £5 per person per night when using an existing bed.
    Children from 13 years old to 16 years old stay for £7.50 per person per night when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 5090 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.2
K
Kezia • family_with_children • gb
6
Good accommodation but let down by dinner service when ordering for allergies
Pros:

Accommodation was good and comfortable

Cons:

When ordering dinner for my son I specified allergies, including milk, and requested the kids pasta meal come without cheese. The meal then came with cheese on the side which made us question the segregation of the meal - this was quite upsetting and cause for concern.

2026-05-23 • via Nuitee
C
colin • solo_traveller • gb
1
Didn’t stay as they had no adapted rooms
Pros:

Very nice

Cons:

Room was not what we booked

2026-05-23 • via Nuitee
J
Jessica • family_with_children • gb
9
Fabulous
Pros:

Very clean and it smells like a very clean hotel.

Cons:

Maybe a little wear and tear on the poolside and a bit of paint work in the room, that really is me searching for something on a hotel that old and busy. No issues at all to be fair

2026-05-23 • via Nuitee
K
Katherine • family_with_children • gb
8
A beautiful hotel in beautiful grounds with great staff, but does need modernising and basic repairs need to be complete
Pros:

It’s a beautiful building with great staff and the perfect location for what we need.

Cons:

Some of the rooms are now looking tired and some need renovation of the bathrooms.
We have stayed many times, but the room was not as clean as usual and particularly the bathroom was lacking.

2026-05-23 • via Nuitee
M
Marie • solo_traveller • gb
8
2026-05-23 • via Nuitee
V
VALERIE • extended_group • gb
9
Would go back again, if tge beds were softer
Pros:

The location, the staff all very good

Cons:

The most uncomfortable bed I’ve ever slept in

2026-05-23 • via Nuitee
N
Nicola • couple • gb
10
Wonderful stay and Will on reception was amazing
Pros:

Very nice location and stunning grounds. Gorgeous house.

Cons:

A little bit more cleaning in the rooms ….the door architraves were dusty.

2026-05-23 • via Nuitee
J
Jane • solo_traveller • gb
10
Perfect
Pros:

Everything, lovely room, comfortable bed, spotlessly clean, fabulous facilities, wonderful staff, great location. Would go out of my way to stay again.

Cons:

Nothing

2026-05-23 • via Nuitee
C
Clarke Amber • extended_group • gb
9
Always a relaxing stay and will return
Pros:

Lovely food . Location peaceful . Have been many times

Cons:

Had an issue with the lighting in room 66. Couldn’t switch certain lights off at night !!

2026-05-22 • via Nuitee
M
mcclean • solo_traveller • gb
10
2026-05-22 • via Nuitee
J
john • solo_traveller • gb
10
2026-05-22 • via Nuitee
P
Peter • solo_traveller • gb
7
Pros:

Great looking old building

Cons:

Lacked any atmosphere built for one night stays

2026-05-22 • via Nuitee
M
Michelle • family_with_children • gb
9
Pros:

Beautiful property, rooms, grounds. Staff were very friendly and helpful.

Cons:

Quality of the beds and pillows was poor.

2026-05-22 • via Nuitee
J
Julie • couple • gb
8
2026-05-22 • via Nuitee
I
Ian • couple • gb
10
2026-05-21 • via Nuitee
C
Clare • couple • gb
10
Enjoyable and relaxing
Pros:

Lovely building staff were very helpful

Cons:

Could do with a lick of paint

2026-05-21 • via Nuitee
M
Megan • couple • gb
5
Very good other than the meal was shocking for the price, £70 for a meal that wasn’t any better than a weather spoons
Pros:

Pianist playing at dinner made our whole stay

Should advertise him more!

Cons:

Food was a massive let down

Bland & average at most

2026-05-21 • via Nuitee
C
Christine • couple • gb
7
The building was very cold sitting in the bar area in the afternoon and the di ingredients Hall was
Pros:

The breakfast had a good choice.

Cons:

Few items especially the hash browns and fried bread a little dried up. The egg yolks are too overcooked.in the fried eggs.
All 4 pillows in the room were really lumpy. Uncomfortable nights sleep.
Iron but no ironing board.
The meals and drinks very overpriced. Making the stay very expensive. The meals dont warrant the price

2026-05-21 • via Nuitee
A
Annmarie • couple • gb
8
Enjoyed a very relaxing stay would go again
Pros:

Lovely location looks impressive rooms are a good size and good facilities

Cons:

No dressing gowns in room despite booking spa treatments wanted us to pay £5 to hire. Also despite stating there were toiletries available at reception there wasn’t and I reacted to the body wash and shampoo in room so asked for some alternative to be told there was non. Also no glasses in room for water.

2026-05-21 • via Nuitee
C
Charmian • solo_traveller • gb
8
Pros:

It was quiet and efficiently run with helpful staff

Cons:

Nothing. It was ideal for a one night stay en route to a holiday

2026-05-20 • via Nuitee