Dunston Hall Hotel, Spa & Golf Resort

Hotels
7.9 (5479 reviews)
Ipswich Road , Norwich , GB

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Beautiful setting
Comfortable leisure facilities
Cons:
Noise from adjacent rooms
Uncomfortable bed
Mixed food quality
High prices for dining

Categories

Cleanliness
6.73
Carpet had been cleaned in our room and it smelt quite bad (negative review).
Service
8.7
Friendly staff and good service noted in multiple reviews.
Location
8.74
Nice location and close to city center.
Room Quality
7.19
Mattress on bed needs changing; room was uncomfortable.
Amenities
8.72
Spa facilities and leisure facilities positively reviewed.
Value for Money
7.68
Prices are shocking for dining; general value perception is mixed.
Food and Beverage
7.23
Food was average but at top prices; breakfast has inconsistent quality.
Overall Experience
8.2
Overall enjoyable but noise and some inconsistencies noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-29 19:43

Property Description

Luxurious Accommodation
The Dunston Hall Hotel, Spa & Golf Resort, nestled in 150 acres of parkland, offers a blend of Elizabethan and Victorian architecture. Each room features modern amenities like TV with satellite channels, free WiFi, and on-site parking, ensuring a comfortable stay for guests.

Golf & Leisure Activities
With an 18-hole USA PGA championship golf course, a driving range, footgolf course, indoor swimming pool, and a rejuvenating spa, guests can indulge in various leisure activities. Whether you're a golf enthusiast or looking for relaxation, this resort has something for everyone.

Culinary Delights
Indulge in a delightful dining experience at the Brasserie Restaurant, serving a breakfast buffet and an a la carte menu. The Garden Terrace bar offers scenic garden views, while the Bunker Bar is perfect for enjoying drinks.

Experience luxury and leisure at Dunston Hall Hotel, Spa & Golf Resort - book your stay now for an unforgettable getaway.

Important information:

Please note that dogs will incur an additional charge of GBP 25 per night.

Please note that a maximum of 2 small dogs is allowed per booking.

Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Location

Guest Reviews

7.9
Based on 5479 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 8.72
Value for Money: 7.68
Food and Beverage: 7.23
Overall Experience: 8.2
E
Eddie • couple • gb
5
Very disappointing overpriced and has gone down hill following a previous stay
Pros:

Breakfast good

Cons:

Tired furniture broken table and chair
Breakfast plates were side plates discouraging you from having a reasonable portion of
Coffe was rubbish just like hot water very disappointed
Evening meal v good
Cheese and biscuits portion was tiny no chutney as described on menu - we asked nothing was done

2026-11-07 • via Nuitee
S
Sarah • couple • gb
9
2026-11-07 • via Nuitee
A
Adam • family_with_children • gb
7
Pros:

Lovely staff, and good breakfast

Cons:

Tired rooms and uncomfortable beds, toilets block easily, sinks have cracks in the bathroom mold in tiles of showers, just tired and needs updating in general in some parts. Multiple lamps to switch on to light the room, equally to switch off at night, felt like an effort!!

2026-11-07 • via Nuitee
E
EarlHome • family_with_children • gb
9
Pros:

Excellent stay.
Lovely hotel

2026-11-06 • via Nuitee
S
Stuart • solo_traveller • gb
7
2026-11-06 • via Nuitee
L
Lewis • family_with_children • gb
8
2026-11-06 • via Nuitee
D
Debbie • couple • gb
10
2026-11-06 • via Nuitee
S
Suzanne • couple • au
10
Relaxing!
Pros:

Everything - it was perfect for four days of rest and visiting Norwich. Loved the bar!

Cons:

Nothing

2026-11-06 • via Nuitee
C
Charlotte • family_with_children • gb
10
2026-11-04 • via Nuitee
A
Andrew • family_with_children • gb
7
Fulfilled the brief
Pros:

Breakfast, spa, golf all good

Cons:

Quality and price of restaurant meals was not value for money....the kids pizza was 2/10, flavourless rubber cheese. All evening meals were poor quality so we ate elsewhere the other nights. Not enough loo roll in family room.

2026-11-04 • via Nuitee
C
Clive • family_with_children • gb
8
Pros:

Very welcoming and helpful at reception. Nice clean rooms. Good breakfast.

Cons:

The service in the bar could have been better.

2026-11-03 • via Nuitee
M
Michael • couple • gb
5
Overall a passable break for us, but over-priced for bed & breakfast.
Pros:

Comfortable bedroom (when we found it). Terrace for afternoon/evening drinks with a pleasant view.

Near to the park & ride for Norwich city.

We always prefer a buffet breakfast style, but see below.

Cons:

On arrival, trying to find our room on the third floor, the dark sign to the lift was completely unlit and painted with inappropriate colours so we walked past it. In desperation, we dragged our suitcases up two flights of stairs before finding our room (we are in our 80s). To our great surprise, when we went through the double doors opposite our room, we found the lift!
We reported this to the receptionist, who said many people had also missed that particular lift and had come back to reception for more instructions! This, we feel, is not acceptable.
My wife asked for scrambled eggs for breakfast, and it was the worst she had ever tasted. Evidently, the chef did not know how to make scrambled eggs. Both of us found many bowls & trays empty, and there was much standing around waiting for them to be replenished. Waiters need to be more observant in ensuring that food is available at all times.

2026-11-03 • via Nuitee
C
Christopher • family_with_children • gb
5
2026-11-03 • via Nuitee
L
Lorraine • couple • gb
10
Beautiful hotel
Pros:

All staff were lovely, Tom on reception was particularly informative -giving us some very interesting facts about the beautiful hotel. All areas were very clean and the bed very comfortable

Cons:

Nothing

2026-11-02 • via Nuitee
E
Elliot • family_with_children • gb
10
We loved it.
Pros:

Great family room!

Very comfortable stay for the RocknRoll Circus that we were in the area for.

Cons:

Nothing. It was a great stay.

2026-11-02 • via Nuitee
A
Anthony • couple • gb
10
Loved it and would definitely stay again.
Pros:

Our second time of visiting - had a lovely room with an outside patio area, all the staff were friendly and the food was lovely too

Cons:

Nothing negative to report

2026-11-01 • via Nuitee
M
Martyn • couple • gb
9
Very enjoyable stay!
Pros:

Every member of staff we came in contact with were very professional, polite and exceptionally helpful. Excellent!!

Cons:

The health suite looked a bit “tired”. Maybe allocate a few more disabled parking bays where possible

2026-11-01 • via Nuitee
R
Rodgers • couple • gb
8
a very nice stay once again have got another 3 booking with you 😊
Pros:

it’s a very nice hotel and very lovely grounds

Cons:

we was put in a room with a joining door were the person next room was very noisy

2026-11-01 • via Nuitee
P
Peter • couple • gb
9
Fine
Pros:

The food was lovely.

Cons:

Just people should again be asked to respect others as they were very noisy outside the our room.

2026-11-01 • via Nuitee
P
Peter • family_with_children • gb
7
Enjoyed our stay....!
Pros:

Location close to the Norfolk Broads. Architecture of the building. Friendly staff. Quality of food. Nice breakfast spread.
The rooms are spacious and very comfortable.

Cons:

Main meals were expensive. Drinks expensive. The staff are unorganised in the restaurant. The restaurant was dusty.

2026-11-01 • via Nuitee