Hardwicke Hall Manor Hotel

Hotels
•
Independent
8.4 (110 reviews)
On B1281, Btwn Castle Eden & Blackhall, Near The Village of Hesleden, Hartlepool, England, TS27 4PA , Hartlepool , GB
44-1429-836326

listing image 1
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Pets allowed

Facilities

Meeting rooms
Free WiFi
Terrace
Garden
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Front desk (limited hours)
Meeting rooms
Smoke-free property
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good food
Cons:
Bed comfort issues
A little dated

Categories

Cleanliness
7.99
Hotel was very clean although a little dated.
Service
8.96
Staff are always friendly, professional, and helpful.
Location
8.5
Standard quality for this hotel tier.
Room Quality
7.95
Spacious & clean, although the bed wasn't very comfortable.
Amenities
8.48
Standard quality for this hotel tier.
Value for Money
8.44
Standard quality for this hotel tier.
Food and Beverage
8.49
Food was really nice, with a great breakfast.
Overall Experience
8.36
Had a very pleasant stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:02

Property Description

Enjoy Stunning Views and Top-Notch Amenities
Take advantage of the terrace, garden, and complimentary wireless internet. Also, benefit from concierge and wedding services during your stay.

Delightful Dining Options and Relaxing Atmosphere
Savor a delicious meal at the restaurant or order in with room service. Unwind with a drink at the bar/lounge and enjoy a full breakfast for a fee.

Comfortable Rooms and Convenient Location
Feel at home in one of the 15 guestrooms with free internet access. The hotel offers free self-parking and is conveniently located near popular attractions like Tweddle Children's Animal Farm.

Book your stay at Hardwicke Hall Manor Hotel for a memorable experience in Hartlepool.

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Guest accommodation is sealed after cleaning

  • General

    Property follows regional sanitization guidelines We're Good To Go (UK)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.4
Based on 110 reviews
Cleanliness: 7.99
Service: 8.96
Location: 8.5
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.36
C
Christine • family_with_children • gb
9
Very enjoyable and pleasant in impressive grounds
Pros:

Very nice period property

Cons:

Higgeldy piggieldy corridors

2026-05-29 • via Nuitee
J
Judith • solo_traveller • gb
8
Pros:

The staff were very friendly and welcoming, they were very good with our dogs. The carvery was very good and the creamy parsnip dish was amazing. There was an atmosphere of old world charm, with carpeting throughout giving a cosy homely feel. The hotel dates from the sixteenth century and it must be a huge task to keep it maintained and in working condition. The gardens are beautifully arranged and it looks like an amazing venue for weddings and special occasions.

Cons:

If you want minimalist sleek hotel rooms with no personality this isn't the place for you. This hotel is full of personality, with creaky floorboards. Interesting artwork, wonky doors and windows - but it all works and is comfortable and clean.

2026-05-29 • via Nuitee
D
David • couple • gb
8
2026-05-29 • via Nuitee
S
Sandra • solo_traveller • gb
10
Pros:

Lovely venue

2026-05-28 • via Nuitee
J
Jim • solo_traveller • gb
9
2026-05-28 • via Nuitee
D
Dean • solo_traveller • gb
5
Hotel in bad need of updating
Pros:

Food and staff good

Cons:

Property very dated, looks like hasn’t been touched since the 80’s

2026-05-27 • via Nuitee
S
Sharon • solo_traveller • gb
10
2026-05-24 • via Nuitee
G
Gemma • solo_traveller • gb
8
Pros:

The staff and food and place is brilliant. Very nice place and so welcoming.

Cons:

In our room the toilet didn't work properly and the water pressure was not good. Also some of the laps didn't work.

2026-05-24 • via Nuitee
C
Charlene • solo_traveller • gb
10
2026-05-18 • via Nuitee
M
Mary • solo_traveller • gb
9
Will return!
Pros:

Great location for visiting family in Hartlepool. Excellent food and very comfortable room with excellent facilities.

Cons:

N/A

2026-05-15 • via Nuitee
P
Peter • couple • gb
9
Comfortable / friendly staff
Pros:

Friendly efficient staff

2026-05-15 • via Nuitee
G
Gurmail1 • solo_traveller • gb
2
Pros:

The breakfast was good other than that it wasn't a pleasant stay.

Cons:

The staff were generally unhelpful. The building is old and the rooms and bathrooms are dated. The floors creak throughout the building. I arrived very late and had to wait until a member of staff woke up and came to answer the door. The beds are ok but the pillows and duvet were very light and didn't offer a good night sleep. I think I would choose a larger chain during my next stay.

2026-05-14 • via Nuitee
G
Gemma • solo_traveller • gb
8
Pros:

The staff are lovely and friendly 😊

Cons:

The bed was uncomfortable and the shower had no water pressure.

2026-05-10 • via Nuitee
M
Marion • solo_traveller • gb
8
2026-04-30 • via Nuitee
C
Carolyn • solo_traveller • gb
9
2026-04-30 • via Nuitee
S
Sharon • couple • gb
8
Pros:

Great food and service.

Cons:

A bit old fashioned for some but we like that

2026-04-28 • via Nuitee
D
Douglas • couple • gb
5
Pleasant outside in the sunshine, but rooms and facilities need much love.
Pros:

Looks beautiful. Great setting. Friendly staff.

Cons:

Rooms and stairways needed tlc. King bed was just two singles pushed together. Hot water took ages to appear. Water pressure was very weak resulting in poor shower and extremely long wait to fill bath.

2026-04-26 • via Nuitee
J
Jacob • couple • gb
8
2026-04-24 • via Nuitee
L
Lisa • solo_traveller • gb
4
Pros:

The staff were friendly. The location was ideal. The building in itself looked lovely but the feel is very much a hotel time forgot

Breakfast was also nice.

Cons:

Every step the floor creaked, the floor boards were uneven. The shower made an awful high pitched noise when using it. The hot water was scolding hot which burnt my husband there was no sign to say be careful. Not sure if it was because it hadn't been used for awhile but there was also a strong egg smell when using the bathroom for the first couple of times. And lastly the bed was a divan base, very soft mattress with a wooden bed frame from a completely different bed around the base. When sitting up the head of the wooden frame broke, I had to put it back together the remaining frame was very flimsy, not really sure what the point was. Our room was at the bottom of a set of stairs so very noisy and did not feel like a private room.

2026-04-16 • via Nuitee
S
Shantell • couple • gb
10
2026-04-13 • via Nuitee