Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Nice pool
Cons:
Cleanliness issues
Room quality outdated
Parking situation unclear

Categories

Cleanliness
7.75
There were reports of unclean showers with previous guests' hair and mould.
Service
9.25
Guests consistently praised the friendly and accommodating staff.
Location
9.25
Great location with ease of access to shops and activities.
Room Quality
7.25
Rooms were described as dated with some mentioning the need for renovations.
Amenities
8.75
The facilities such as pools and gym received positive remarks.
Value for Money
8.25
Good value considering the older apartments and location.
Food and Beverage
8.75
Positive experience reported about the cafe and amenities.
Overall Experience
8.75
Overall positive experiences reported by multiple guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:25

Property Description

Luxurious Accommodation Options

Bel Air on Broadbeach offers stunning one and two bedroom apartments, as well as three bedroom penthouses with breathtaking views. The bright and airy rooms feature floor-to-ceiling windows, satellite TV, and kitchen facilities. Some room types even include free WiFi, ensuring a comfortable stay for all guests.

Convenient Location

Perfectly situated across from Pacific Fair Shopping Centre and the Gold Coast Convention Centre, guests can easily explore the area. The new light rail system provides convenient transportation options, making it effortless to discover all that Broadbeach has to offer.

Impressive Facilities

Guests can indulge in a range of facilities including Roman style cascading outdoor pool, indoor lap pool, fitness centre, children’s wading pool, BBQ areas, meeting room, and onsite cafe. Whether you seek relaxation or recreation, Bel Air on Broadbeach has something for everyone.

Experience luxury and convenience at Bel Air on Broadbeach - book your stay now!

Important information:

Please note that there is a 1.5% charge when you pay with a Visa or Mastercard credit card, and a 2.5% charge when you pay with an American Express credit card.
Please note that there is a 3.5% charge when you pay with a Diners Club credit card and a 2% charge when you pay with an International credit card.

All clients under the age of 18 must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship if requested upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 30 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for AUD 50 per person per night when using an existing bed.
    People 4 years old and over stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.5
Based on 3128 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.25
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 8.75
C
Cynthia • couple • nc
9
Je recommande cet établissement ! 👌
Pros:

La proximité avec le tram , le casino et le Pacific fait 👌✅

Cons:

Rien tout a été parfait !

2026-05-16 • via Nuitee
E
Esme • solo_traveller • nz
10
Pros:

Convient to everything facilities Great staff Great as always

2026-05-15 • via Nuitee
R
ROBERT • solo_traveller • nc
7
Pros:

Emplacement et disponibilité/gentillesse du personnel

Cons:

Équipements vieillissants, robinetterie à rénover (difficultés à fermer les robinets)

2026-05-15 • via Nuitee
T
Tina • couple • au
1
There was NO STAY
Pros:

Nothing

Cons:

A hotel

2026-05-14 • via Nuitee
K
Kathy • solo_traveller • au
9
2026-05-14 • via Nuitee
M
Megan • solo_traveller • au
8
Pros:

Location

2026-05-13 • via Nuitee
M
Mais • family_with_children • au
9
2026-05-13 • via Nuitee
C
Christopher • solo_traveller • au
2
Rather stay at backpackers
Pros:

Location

Cons:

No ocean views especially for $263 a night

2026-05-12 • via Nuitee
S
Shane • solo_traveller • au
10
2026-05-12 • via Nuitee
J
JWG2023 • solo_traveller • au
9
Pros:

Nice and close to everything, excellent facilities.

Cons:

N/A

2026-05-12 • via Nuitee
M
Mel • family_with_children • au
1
Not impressed or happy with my stay. For what I paid for it was a horrible experience & basically no compensation.
Pros:

Location

Cons:

Rude staff
Uncomfortable beds
Didn’t get what I paid for
Broken windows
Accomodation extremely poor for what I paid

2026-05-12 • via Nuitee
M
Miriana • couple • nz
7
2026-05-11 • via Nuitee
K
kenny • solo_traveller • au
7
Bel air never seems to disappointment
Pros:

Location,amenities and cleanliness are the biggest stand out with this property.

Cons:

None

2026-05-10 • via Nuitee
T
Tania • couple • nz
10
Very relaxing
Pros:

It was walking distance to everything - esp tram/bus/pacific fair/ Draculas.

2026-05-10 • via Nuitee
D
Daniela • family_with_children • au
9
Beautiful premises, would love better weather :)
Pros:

We got the apartment on the 16th floor, as we requested. It was nice and spacious. Clean. The indoor swimming pool was nice and warm, and the outdoor one was quite cold. There is a very cute coffee shop within the complex, lovely staff and coffee.

Cons:

The bed in one room was comfortable, but the two single beds were quite soft and not overly comfy. The TV was playing up; we had a problem connecting in the main bedroom. The receptionist was not very kind and told us we had to leave the hotel by 3 pm, even though we had a flight to Melbourne at 9 pm.

2026-05-07 • via Nuitee
T
Trevor • extended_group • au
9
2026-05-07 • via Nuitee
L
Luke • extended_group • au
8
Best place for single of couple, great facilities & unit set up very versatile.
Pros:

Kitchen & area of unit was massive

Cons:

Main living room aircon broken

2026-05-06 • via Nuitee
G
Gilles • couple • pf
9
Pros:

EMPLACEMENT, VUE, EQUIPEMENTS, RAPPORT QUALITE-PRIX, PROPRETE, PERSONNEL : tout a été comme nous l'avions imaginé, nous allons certainement revenir prochainement et meme régulièrement si possible

Cons:

FAUSSE ALARME INCENDIE A PLUSIEURS REPRISES

2026-05-05 • via Nuitee
I
Isaia • solo_traveller • au
8
Great place
Pros:

Location to beach, shopping centre and restaurants. Unit has cooking facilities which was great

Cons:

Bathroom mould on shower tiles

2026-05-05 • via Nuitee
K
Karen • extended_group • nz
6
The location is fantastic but apartment needs some up grades
Pros:

The location was excellent, very handy to public transport, shopping and entertainment. The tram and bus service runs from just across the road and it is a well oiled machine once you know how to use it.

Cons:

The unit was dated and the cleanliness needs some attention as the carpets are stained, walls need painting and the shows are also dated. In one of the showers it has a window with a blind which is not really suitable. It has a high window and the spider webs were terrible as well as live spiders. The bedroom had a distinct musty smell like old carpet which was not nice to sleep in.

2026-05-05 • via Nuitee