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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Hiking
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Luggage storage
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Fishing
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Express check-in/check-out
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Cycling
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Bar
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Horse riding
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Facilities for disabled guests
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Meeting/banquet facilities
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Canoeing
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Private parking
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Sun terrace
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Private check-in/check-out
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Electric vehicle charging station
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Outdoor furniture
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Wine/champagne
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Archery
Review Highlights
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Property Description
Charming Georgian Hotel in Hay-on-Wye
Individually Designed Bedrooms: The Swan at Hay offers 19 uniquely designed bedrooms with picturesque views, flat-screen TVs, and private bathrooms for a comfortable stay.
Culinary Delights: Guests can indulge in classic British cuisine at the relaxed bistro and restaurant, featuring original Georgian windows overlooking the garden. The well-stocked bar offers award-winning ales and ciders for a delightful dining experience.
Ideal Location: Positioned between the Brecon Beacons and The Black Mountains, the hotel is a perfect retreat for exploring the Offa’s Dyke Path and the Brecon Beacons National Park. Enjoy the convenience of free parking and proximity to boutique shops and pubs in Hay-on-Wye.
Experience the charm and comfort of The Swan at Hay – Book your stay now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Meals were of a high standard
Parking was ok but the public car is only opposite
Bed was small
Bar area we felt was a bit sole less and needed some more decoration.It didn’t feel cosy
Was this the hotel for the station ?
If so old photos of trains etc using the old railway would be interesting
Location, on site parking, nice welcoming staff
Waiting long time for cooked breakfast and it was colon arrival and eggs not cooked as we asked for
The location is ideal for 'bookshopping'. We have stayed here before.
Room far too hot even though a chilly day. Turned radiator off on arrival and opened window, but room overlooked so curtains had to remain closed. Cooked breakfast took a long time to arrive.
The staff and service throughout the stay was excellent.
Dated interiors , limited dinner menu and quality of food poor!
The reception (older lady) was rude and not welcoming.
The service and hotel is not worth £200 a night.
The shower wasn’t good and had no force in its stream
Lovely breakfast. Comfortable room. Good location
N/A
The room was very clean and the shower worked very well. The hotel is a little dated in places but this does give it some character. Staff were very pleasant, helpful and attentive. Good beer available in the bar (HPA) and the food was excellent both at dinner and breakfast. The evening dining area was a little quiet during our stay, somewhat lacking in atmosphere but there was a larger party being catered for separately so perhaps this would not always be the case. Parking is a bit limited but there is a large public car park just across the road which we used during our stay so no problems there. The location of the hotel is excellent for the town, which is well worth a visit. A short walk gets you to the many book shops, other artisan shops and cafes/pubs (and the castle).
We thought that overall it was a little expensive but no doubt this was the going rate for Hay on Wye, which is a lovely little town. Well worth a visit. Lots of bookshops! You could browse for hours. Plenty of places to eat. Good food. The castle was an excellent diversion for an hour or so- great exhibits and multimedia presentations.
Conveniently located in town with a great garden for sitting out in.
Staff were all very friendly and helpful in a great position and a really lovely building full of charm the garden was great to sit in to relax
The room was a little jaded but. Was clean
Lovely old coaching inn with original features.
Our front room was noisy with road traffic.No lift for our luggage.
Location was great
Room was noisy, food was ok but nothing special
The staff were great and the location was fabulous. The bed was very comfortable.
We were in room 11 which needed a bit of TLC. The bedding and towels had seen better days.
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