KOKO HOTEL Premier Hakata

Hotels
8.3 (3408 reviews)
Hakata-Ku, Hakataekihigashi 2-5-33 , Fukuoka , JP

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location — very close to Hakata Station
Helpful and friendly staff
Good breakfast for many guests
Wide selection of amenities/self-serve shampoo bar
Comfortable beds and generally spacious rooms
Convenient facilities (laundry, convenience store nearby)
Cons:
Isolated cleanliness issues (mold reported) and at least one report of infrequent room cleaning
Dim lighting at makeup desk and some room layout complaints (large sofas, small rubbish bin)
Noise from street or AC for some rooms
A few guests reported unsatisfactory service or luggage-handling and concerns about value for price

Categories

Cleanliness
7.6
Mixed reports: many guests describe rooms as very clean, but there are isolated negative reports (mold in bathroom, a guest reporting only one cleaning in a 6-day stay), so overall slightly below average.
Service
8.8
Generally praised — multiple mentions of helpful, friendly and attentive front-desk staff and good communication; a minority reported poor service or luggage-handling issues.
Location
9
Consistently highlighted as excellent — within a few minutes' walk of Hakata Station and convenient to shops and transport; a few guests noted street/traffic noise at night.
Room Quality
7.9
Mostly comfortable and spacious with good beds and bathrooms, but several mentions of issues (dim makeup desk lighting, loose toilet seat, AC noise, slippery bath, and occasional mold) lower the score modestly.
Amenities
8.8
Strongly positive: self-serve toiletries/shampoo bar with multiple brands, amenity selection at reception, laundry facilities, and notable items (e.g., Refa) praised by guests.
Value for Money
7.6
Mixed: many find it a good choice for a short stay near the station, but some guests felt price was high for the facilities or experienced service/cleaning shortcomings that reduced perceived value.
Food and Beverage
8.6
Generally positive — breakfast frequently described as good or excellent, though isolated comments reported a poor breakfast experience.
Overall Experience
8.1
Overall favorable for short stays: convenient location, comfortable rooms and helpful staff create a solid experience, tempered by occasional cleanliness and value concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:30

Property Description

Convenient Location
Located in Fukuoka near Nakahie Park and Mizuho Park, Tenza Hotel at Hakata Station offers easy access to city attractions and transportation hubs like Hakata Station and Fukuoka Airport.

Modern Amenities
Enjoy a comfortable stay with our 3-star accommodation featuring a restaurant, free WiFi, and a 24-hour front desk for your convenience. Never worry about storage space with our luggage storage facilities available to all guests.

Nearby Attractions
Explore popular parks like Meiji Park and Higashisumiyoshi Park, all within walking distance from the hotel. Don't miss out on the vibrant city center just 2 km away from the property.

Book your stay at Tenza Hotel at Hakata Station for a memorable and hassle-free experience.

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Location

Guest Reviews

8.3
Based on 3408 reviews
Cleanliness: 7.6
Service: 8.8
Location: 9
Room Quality: 7.9
Amenities: 8.8
Value for Money: 7.6
Food and Beverage: 8.6
Overall Experience: 8.1
J
JinHyeong • family_with_children • kr
10
후쿠오카에 간다면 또 묵고 싶은 호텔
Pros:

아침식사 맛있었고, 위치가 특히 좋았습니다.
하카타역 바로 앞이라 쇼핑,먹거리 모두 잡은 곳 이라고 생각됩니다.
다음에 후쿠오카에 방문한다면 다시 묵고싶은 호텔이라고 생각합니다.

Cons:

저희는 4박을 묵었었는데, 3일에 한번 청소데이가 있었습니다.
그렇지만 수건과 쓰레기통은 매일 갈아주셔서 큰 불편함 없이 4박내내 지냈습니다.

2026-10-30 • via Nuitee
K
Kyunghwa • extended_group • kr
10
2026-10-29 • via Nuitee
J
Joshua • couple • au
10
2026-10-29 • via Nuitee
E
Eric Chen • family_with_children • tw
10
2026-10-28 • via Nuitee
둘리11 • family_with_children • kr
10
Pros:

하카타역에서 가까워요 5분거리 편의점도 바로 옆에 세블일레븐있어요 객실에 작은 안마의자도있어요 조식은 그냥먹을만해요 욕조도있어요^^

Cons:

없음

2026-10-28 • via Nuitee
Y
Yi Ching • couple • tw
9
Pros:

地理位置

Cons:

隔音稍嫌不足

2026-10-28 • via Nuitee
丁丁 • couple • tw
7
2026-10-26 • via Nuitee
S
Samantha • couple • ca
10
2026-10-23 • via Nuitee
J
Jae • family_with_children • us
8
2026-10-22 • via Nuitee
B
Bohinc • solo_traveller • si
6
2026-10-19 • via Nuitee
S
sunggun • couple • kr
8
2026-10-18 • via Nuitee
N
nashiro • family_with_children • jp
9
好き！
Pros:

①アメニティー豊富、レンタル傘、日傘
（市販のシャンプー、コンディショナー6種類）
②宿泊室綺麗、トイレ&バスタブ綺麗
③洗濯機&乾燥機　無料　2カ所　洗剤ナシ
（乾燥機は夜部屋干しして、朝食食べる時に回して
戻る時に取って、いい感じ♪）
④チェックイン、アウトの前後、荷物預かり可能
⑤受付対応がスムーズ、丁寧、優しい、笑顔！

Cons:

朝食2泊3日で、メニューがそこまで
変わらないから
少し種類増やすか、全体的に変えて欲しいかも！

2026-10-18 • via Nuitee
鍜治屋 • solo_traveller • jp
8
きれいなホテルでまた泊まりたい
Pros:

ロケーションが良くきれいなホテルです。

Cons:

提携駐車場が近くにあればよいと思う。

2026-10-16 • via Nuitee
M
Mahendran • solo_traveller • sg
10
Pros:

The welcoming front desk staff, it's proximity to the Hakata Station and bus terminal, the hotel's amenities and the excellent breakfast buffet.

Cons:

Nil

2026-10-12 • via Nuitee
Y
YU HSUAN • couple • tw
8
2026-10-10 • via Nuitee
A
Adrian • solo_traveller • ch
6
Pros:

Sehr gute Lage für Zugreisende

Cons:

Internet im Zimmer hat nicht funktioniert und musste umständlich installiert werden.
Preis war sehr hoch für die Leistung

2026-10-09 • via Nuitee
A
Angelique • couple • ca
9
Would stay again for all the pluses this hotel offers.
Pros:

Breakfast was excellent, with a vast variety of quality food to choose from. This includes coffee choices, salads, Japanese items as well as Western items. Friendly restaurant staff are constantly topping up food items and making sure every dish is full.
The location is superb. The short walk from Hakata station is very convenient. The laundry facilities is a bonus, especially when travelling for a longer time. The hotel focuses on green choices, hence room servicing every 3 days. Towels can be changed daily if needed with a very efficient system to place your soiled ones outside your door. Clean ones are then placed outside your door in a zippered bag. Any amenities you need or forgot to bring can be picked up in the lobby area, and there is a good selection to choose from.

Cons:

The rooms are efficient. Having one side of the bed against the wall makes it difficult to get into and out of bed.

2026-10-08 • via Nuitee
C
claudio • family_with_children • cl
10
Pros:

Su ubicación es excelente

2026-10-08 • via Nuitee
은찬맘 • solo_traveller • kr
7
Pros:

위치, 직원의 친절함 등 아쉬운 점 제외 모든 것

Cons:

방이 너무 좁고 복도에서 냄새가 너무 많이 남.

2026-10-07 • via Nuitee
R
Ruben • solo_traveller • nl
7
Pros:

Het fantastische uitzicht over de straat.

Cons:

Het rook een beetje muffig.

2026-09-19 • via Nuitee