Tenza Hotel at Hakata Station

Hotels
8.8 (178 reviews)
2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013 , Fukuoka , JP
+81 92-472-0211

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Facilities

Lot hours - 24 hours
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Convenient amenities
Cons:
Cleanliness could be improved
Inconsistent room amenities

Categories

Cleanliness
8.01
Some reviews mentioned that cleanliness could be improved, specifically the cleaning frequency and dust issues.
Service
9.48
Positive remarks about courteous and helpful staff were highlighted in multiple reviews.
Location
9.52
Multiple reviews praised the hotel for its excellent location near Hakata station and shopping areas.
Room Quality
8.47
Guests found the rooms generally comfortable but noted some amenities like the massage chair were non-functional.
Amenities
8.5
Overall positivity surrounding the amenities, though some guests expressed a desire for more options.
Value for Money
8.96
The hotel was perceived as providing good value considering its location and facilities.
Food and Beverage
8.51
Breakfast received mixed feedback; generally tasty but limited variety.
Overall Experience
8.98
Overall positive sentiment with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:12

Property Description

Experience the perfect blend of comfort and convenience at Tenza Hotel at Hakata Station, your ideal retreat in Fukuoka.

Exceptional Accommodations
Unwind in one of our 120 modern guestrooms, each featuring flat-screen televisions and complimentary wireless internet access. Enjoy the privacy of your own bathroom complete with a hairdryer and cozy slippers for a relaxed stay.

Delectable Dining
Start your day with a sumptuous buffet breakfast offered daily at Trattoria W Hakata, ensuring you fuel up before exploring the local attractions. Our dining experience brings the best of local flavors right to your table.

Convenient Amenities
Stay connected and worry-free with services like 24-hour front desk support, laundry services, and onsite self-parking (subject to charges). Plus, multilingual staff are available to assist you with any inquiries.

Don’t miss the chance to book your stay at Tenza Hotel at Hakata Station and enjoy all the comforts of home!

Important information:

  • Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Unicode Support true

Location

Guest Reviews

8.8
Based on 178 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
R
Rafael • extended_group • us
8
2026-07-24 • via Nuitee
K
KOZO • couple • jp
8
次の旅行時もオプション。
Pros:

アメニティが豊富で、朝食もおいしかった。

Cons:

特に無し。

2026-07-23 • via Nuitee
玉如 • couple • tw
9
2026-07-20 • via Nuitee
M
Mark Kevin • family_with_children • ph
10
Pros:

Location was great. Convenience Store outside, adjacent the lobby. Accommodating Staff, can communicate in english. Unli-amenities was superb. Fast elevators. Quiet room. Spacious Room. Spacious Toilet and Bath.

Cons:

none

2026-07-20 • via Nuitee
渡野 • solo_traveller • jp
6
普通。
Pros:

特になし。

Cons:

天神のKOKOホテルにも泊まったことがあるが、博多のpremier感は全く感じられない。
天神のKOKOホテルがよかったために期待したが良くも悪くも普通だった。

2026-07-18 • via Nuitee
C
Chih Chiang • couple • tw
9
2026-07-18 • via Nuitee
C
CHIUNGYAO • family_with_children • tw
10
Pros:

空間大，整髮用品Refa很好用，離車站跟肉屋肉ㄧ燒肉很近，生活機能方便！

Cons:

晚上房間光線稍嫌不足

2026-07-18 • via Nuitee
育盛（YU-SHENG） • solo_traveller • tw
10
2026-07-17 • via Nuitee
S
Shiting • family_with_children • tw
10
2026-07-13 • via Nuitee
C
cmc • family_with_children • tw
9
2026-07-12 • via Nuitee
Y
YU-CHIEH • family_with_children • tw
8
2026-07-07 • via Nuitee
J
Jake • solo_traveller • nz
9
Pros:

Nice comfortable bed

2026-07-03 • via Nuitee
Y
YUKO • family_with_children • jp
6
2026-06-29 • via Nuitee
H
HUEI YU • couple • tw
10
Pros:

地點非常方便，離博多站只需要走5分鐘。

Cons:

沒有。

2026-06-29 • via Nuitee
M
Mark • couple • jp
10
Clean, comfortable, and convenient to Hakata Station.
2026-06-29 • via Nuitee
C
chiasui • family_with_children • tw
10
2026-06-26 • via Nuitee
C
Chi Lam • solo_traveller • hk
8
2026-06-26 • via Nuitee
C
Chi Lam • solo_traveller • hk
8
Pros:

Location, opposite to Lopia

Cons:

Too dim on the makeup desk, i think a table top lamp is missing
Toilet seat board is loosen
Two big single-seat sofa can be replaced by smaller size sofa, allow more room space

2026-06-26 • via Nuitee
江 • family_with_children • tw
8
2026-06-26 • via Nuitee
L
Lam • family_with_children • hk
10
Pros:

Bath tup is great

Cons:

Rubbish bin too small

2026-06-26 • via Nuitee