Tenza Hotel at Hakata Station

Hotels
8.8 (178 reviews)
2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013 , Fukuoka , JP
81-92-472-0211

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Facilities

Lot hours - 24 hours
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Convenient amenities
Cons:
Cleanliness could be improved
Inconsistent room amenities

Categories

Cleanliness
8.01
Some reviews mentioned that cleanliness could be improved, specifically the cleaning frequency and dust issues.
Service
9.48
Positive remarks about courteous and helpful staff were highlighted in multiple reviews.
Location
9.52
Multiple reviews praised the hotel for its excellent location near Hakata station and shopping areas.
Room Quality
8.47
Guests found the rooms generally comfortable but noted some amenities like the massage chair were non-functional.
Amenities
8.5
Overall positivity surrounding the amenities, though some guests expressed a desire for more options.
Value for Money
8.96
The hotel was perceived as providing good value considering its location and facilities.
Food and Beverage
8.51
Breakfast received mixed feedback; generally tasty but limited variety.
Overall Experience
8.98
Overall positive sentiment with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:12

Property Description

Experience the perfect blend of comfort and convenience at Tenza Hotel at Hakata Station, your ideal retreat in Fukuoka.

Exceptional Accommodations
Unwind in one of our 120 modern guestrooms, each featuring flat-screen televisions and complimentary wireless internet access. Enjoy the privacy of your own bathroom complete with a hairdryer and cozy slippers for a relaxed stay.

Delectable Dining
Start your day with a sumptuous buffet breakfast offered daily at Trattoria W Hakata, ensuring you fuel up before exploring the local attractions. Our dining experience brings the best of local flavors right to your table.

Convenient Amenities
Stay connected and worry-free with services like 24-hour front desk support, laundry services, and onsite self-parking (subject to charges). Plus, multilingual staff are available to assist you with any inquiries.

Don’t miss the chance to book your stay at Tenza Hotel at Hakata Station and enjoy all the comforts of home!

Important information:

  • Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Unicode Support true

Location

Guest Reviews

8.8
Based on 178 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
M
Mark • couple • jp
8
2026-06-20 • via Nuitee
A
Ana Maria • couple • br
2
Descepcionte!!
Cons:

Apesar de ficarmos 6 dias a limpeza do quarto é 1 vez só. Ponto. Café da manhã ruim, falta vontade. Funcionários não fazem questão de te atender. Não fazem despacho de malas.

2026-06-20 • via Nuitee
Y
youngah • family_with_children • kr
8
2026-06-19 • via Nuitee
C
Chenghong • couple • tw
8
2026-06-18 • via Nuitee
J
Johan • family_with_children • se
10
Pros:

Bra läge. Stort rum. Fräscht.

Cons:

Inget speciellt.

2026-06-15 • via Nuitee
M
MAN BIU • couple • hk
9
2026-06-10 • via Nuitee
K
KAYO • solo_traveller • jp
9
2026-06-10 • via Nuitee
H
HUEI TING • family_with_children • tw
8
2026-06-10 • via Nuitee
H
hua • solo_traveller • cn
9
Pros:

感谢前台员工仔细核对信息，避免反复预定的尴尬

Cons:

离马路近大型机车声音晚上听得见

2026-06-08 • via Nuitee
A
Arjan • couple • nl
10
2026-06-08 • via Nuitee
L
Lei • solo_traveller • us
10
2026-06-06 • via Nuitee
信源 • solo_traveller • tw
10
2026-06-06 • via Nuitee
Y
YU-SHENG • couple • tw
10
2026-06-05 • via Nuitee
汪 • extended_group • tw
8
2026-06-03 • via Nuitee
C
CHIH-HSIEN • extended_group • tw
8
Pros:

交通方便、食物美味

2026-06-01 • via Nuitee
K
KUANLIN • solo_traveller • tw
10
2026-05-31 • via Nuitee
C
Chenyong • couple • cn
8
Pros:

里博多筑紫口很近步行两分钟，设施中规中矩。早餐还算比较优秀。 作为短暂停留博多不错的选择

2026-05-31 • via Nuitee
S
shih-chieh • solo_traveller • tw
10
Pros:

地理位置方便 逛街休息很便利 備品齊全自己拿取 還有洗髮精Bar 各種牌子每天都試

2026-05-30 • via Nuitee
A
Akifumi • family_with_children • jp
5
失敗した。。。
Pros:

場所だけ。

Cons:

風呂場の壁にカビがあった。入った時に古臭かった。
エアコンの音がうるさすぎ。設備の割に値段が高い

2026-05-29 • via Nuitee
C
Coleen • solo_traveller • au
9
A comfortable stay, very close to station.
Pros:

Staff were very helpful and friendly. The hotel is within walking distance of the station.

2026-05-28 • via Nuitee