Tenza Hotel at Hakata Station

Hotels
8.8 (178 reviews)
2-5-33 Hakataekihigasi, Hakata Ward, Fukuoka, Fukuoka, 812-0013 , Fukuoka , JP
81-92-472-0211

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Facilities

Lot hours - 24 hours
Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Television in common areas
Safe-deposit box at front desk
Multilingual staff
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Convenient amenities
Cons:
Cleanliness could be improved
Inconsistent room amenities

Categories

Cleanliness
8.01
Some reviews mentioned that cleanliness could be improved, specifically the cleaning frequency and dust issues.
Service
9.48
Positive remarks about courteous and helpful staff were highlighted in multiple reviews.
Location
9.52
Multiple reviews praised the hotel for its excellent location near Hakata station and shopping areas.
Room Quality
8.47
Guests found the rooms generally comfortable but noted some amenities like the massage chair were non-functional.
Amenities
8.5
Overall positivity surrounding the amenities, though some guests expressed a desire for more options.
Value for Money
8.96
The hotel was perceived as providing good value considering its location and facilities.
Food and Beverage
8.51
Breakfast received mixed feedback; generally tasty but limited variety.
Overall Experience
8.98
Overall positive sentiment with multiple guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:12

Property Description

Experience the perfect blend of comfort and convenience at Tenza Hotel at Hakata Station, your ideal retreat in Fukuoka.

Exceptional Accommodations
Unwind in one of our 120 modern guestrooms, each featuring flat-screen televisions and complimentary wireless internet access. Enjoy the privacy of your own bathroom complete with a hairdryer and cozy slippers for a relaxed stay.

Delectable Dining
Start your day with a sumptuous buffet breakfast offered daily at Trattoria W Hakata, ensuring you fuel up before exploring the local attractions. Our dining experience brings the best of local flavors right to your table.

Convenient Amenities
Stay connected and worry-free with services like 24-hour front desk support, laundry services, and onsite self-parking (subject to charges). Plus, multilingual staff are available to assist you with any inquiries.

Don’t miss the chance to book your stay at Tenza Hotel at Hakata Station and enjoy all the comforts of home!

Important information:

  • Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FUK

Property Policies

  • Pets

    Pets not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

  • General

    Unicode Support true

Location

Guest Reviews

8.8
Based on 178 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 8.98
W
Wei Wen • solo_traveller • au
7
2026-05-23 • via Nuitee
Y
YEN LING • family_with_children • tw
9
2026-05-22 • via Nuitee
Y
YEN LING • family_with_children • tw
9
2026-05-22 • via Nuitee
N
NONI • solo_traveller • jp
10
Pros:

駅からとても近くて良かったです。
ホテルや部屋も綺麗で、朝食がとても美味しかったです！

Cons:

特になし。

2026-05-22 • via Nuitee
程 • solo_traveller • tw
8
2026-05-20 • via Nuitee
B
Brendan • solo_traveller • au
9
2026-05-19 • via Nuitee
A
Ayumi • solo_traveller • jp
8
2026-05-19 • via Nuitee
H
hisashi • solo_traveller • jp
10
【継続利用の確認】宿泊
Pros:

博多駅からも近く近隣には飲食店・コンビニ他色々あって便利。
名称が変わってもホテルの素晴らしさは変わらないです。フロントスタッフも丁寧な対応でした。朝　チェックアウト前の時間でも客室は静かで、ルームメイキングの方々の気遣いを感じられました。出張では毎回利用してますが、今後も利用していきたいです。

Cons:

名称変更前から思っていることなんですが、室内照明の照度調整が出来たたら良いのにと思います。後　このホテルに限ったことではないでしょうが、時期的なものなのか、お値段が跳ね上がります。泊まらずに日帰りを検討しないといけなくなるくらいの金額にはビックリ。

2026-05-18 • via Nuitee
K
Kathy • solo_traveller • us
10
Pros:

convenient location

2026-05-18 • via Nuitee
M
Minsu • extended_group • kr
7
2026-05-17 • via Nuitee
智之 • solo_traveller • jp
6
2026-05-16 • via Nuitee
少渝 • couple • tw
6
Pros:

交通方便，廁所夠大，同時打開兩個大行李是可以的。

Cons:

床塌陷、太軟、翻身整張床都在搖晃

2026-05-16 • via Nuitee
H
HsinTi • extended_group • tw
10
2026-05-15 • via Nuitee
邱秉儀 • solo_traveller • tw
8
Cons:

早餐性價比不佳

2026-05-15 • via Nuitee
N
NAOKI • couple • jp
10
2026-05-14 • via Nuitee
J
JIAQING • solo_traveller • tw
9
Pros:

離車站非常近，飯店旁有超商，對面是友都八喜購物非常方便，櫃檯態度和善很不錯。

2026-05-12 • via Nuitee
Y
Yauwing • extended_group • hk
9
Pros:

Spacious and convenient, good value for money.

Cons:

Breakfast quality need to be improved

2026-05-11 • via Nuitee
R
R1R • solo_traveller • au
7
Comfortable stay at Koko Hotel.
Pros:

Convenience, close to the train station. Courteous and helpful staff. Adequate breakfast. Self serve amenity items.

Cons:

It was Golden Week unfortunately for us so we had to pay the top price for the accommodation. We also booked a hotel in Kokura at a lower price in the same week which was much better in every way. Bed abutted against the wall so one has to crawl in and out at the foot of the bed.

2026-05-10 • via Nuitee
M
MIZOGUCHI • family_with_children • jp
8
まあまあ
Pros:

ベビーアメニティと部屋の感じ

Cons:

スタッフの対応

2026-05-10 • via Nuitee
C
ChrisDCDC • solo_traveller • us
9
2026-05-10 • via Nuitee